Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What are the check-in and check-out times?

Check-in is from 14:00 to 19:00, and check-out is at 10:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What is the hotel's location in relation to nearby attractions?

The property is located within a 10-minute drive of Cowpen Bewley Woodland Park and Ward Jackson Park, approximately 3.4 miles from Summerhill Country Park and 22.8 miles from North York Moors National Park.

The Windmill Hotel in Hartlepool

Average nightly price at The Windmill Hotel by month, last 12 months (USD)
Month	Average price
January	$67
February	$78
March	$66
April	$64
May	$67
June	$71
July	$71
August	$71
September	$66
October	$67
November	$65
December	$66

What guests think

Across reviews of The Windmill Hotel, guests consistently praise the busy on-site restaurant and generally friendly staff, while describing dated rooms and mixed cleanliness, occasional maintenance issues, patchy Wi-Fi/TV, traffic noise from the A19, and limited front-desk presence.

Value for money is frequently noted, though many cite uncomfortable beds and pillows. Breakfast is not served despite older information suggesting otherwise. Overall, expect solid food and basic, budget lodging with trade-offs in comfort and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; parking is available but the car park and surroundings are sometimes messy, and some rooms had heating problems or unsafe/broken sockets.

Related guest reviews

4

Nigel

Sep 14, 2024

·

Stayed 1 night

Generally dirty. Stained pillows and old mattress, furniture and toilet pan outside bedroom window.

4

Derek

Aug 11, 2024

·

Stayed 1 night

Resturant & food was very nice, room and hotel facilities poor.

2

Mark

Oct 29, 2024

·

Stayed 1 night

Plug socket hanging off with label on wall saying unsafe, child could still put fingers in. Bed very used, too warm and traffic noise from road bad. No breakfast available and never advised on booking

4

Dawn

Aug 26, 2025

·

Stayed 3 nights

Not a good experience. Woken at 3:30 am by someone trying to get in to our room and then the next night by fire alarm at 3am. Pillows wore about 1 inch thick and no extra ones in room. No bed side light. Black mould in bathroom. Car park of a good size with well sized spaces.

6

Joanne

Nov 23, 2023

·

Stayed 2 nights

Great budget hotel - it was clean and tidy but little things like ripped towels, the heating wasn’t working so we had a fab heater but that was noisy. The cups are thimble size, nice mugs would be better. The bed was clean but not the most comfortable. Great budget stay and perfectly adequate for our needs.

4

Michael

Aug 10, 2024

·

Stayed 1 night

When you check in let customer know where to find staff or have a bell . Don’t advertise free WiFi as you don’t get it . (Room 9 ) Move the skip to the end of the carpark not as your view from your room also clear all the rubbish around . Mattress does not cover the frame and you keep basing your legs against the wood . Your reception area needs a good clean and sort out . Posters saying due to Covid 19 we don’t do breakfast . Just say we don’t do breakfast now . The only good part was the staff . Very frendly and helpful especially the lady checking us in

6

Mark

Sep 23, 2023

·

Stayed 1 night

Very basic hotel next to dual carriage way so noisy. Restaurant at hotel was very good (Sambuca chain of restaurants) … but didn’t do breakfasts. Room was cold and central heating not working but the staff quickly brought a heater to my room. Cheap and cheerful hotel.

6

Corrina

Aug 6, 2025

·

Stayed 1 night

Stayed here for one night. Relatively clean but room was desperate for an update. Bed was stained around base and off the supports at bottom. Spiders and webs in the room corners. Socket where kettle set up was broken. Room was facing main motorway so noisy all night and no sound proofing windows. Car parking at hotel reception area surrounded by over flowing bin units and discarded old furniture. Staff were friendly enough though.

4

Mark

Oct 22, 2024

·

Stayed 2 nights

Plug socket in room was broken and just had a sign above saying do not use. A child could still put a finger inside and get an electric shock ! No breakfast available, room dated and hot. Couldnt turn radiator off so seat all night. Sheets dirty.

10

Paul

Aug 26, 2023

·

Stayed 4 nights

Great restaurant & food, busy vibrant restaurant & very efficient staff, nice garden area … I love staying there

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: multiple reviews report mould, damp smells, stained or frayed towels, dirty carpets and missed housekeeping, while others found rooms very clean.

Related guest reviews

4

Nigel

Sep 14, 2024

·

Stayed 1 night

Generally dirty. Stained pillows and old mattress, furniture and toilet pan outside bedroom window.

2

Peter

Jul 28, 2024

·

Stayed 1 night

Very very dirty, not possible to stay at this property as it was so unclean pictures available on request

8

Gary

Dec 8, 2024

·

Stayed 1 night

I think its my 3rd visit to the Windmill The floorboards are creaky, the phone signal is really awful. (But that does have a positive, no disturbances) Its a lovely little place to stay! The staff are fantastic. It's spotlessly clean. The restaurant is great, too much choice and very, very tasty. Although it's right on the A19 its peacefully quiet. A cracking little place that's quirky and does exactly what is says on the tin. Cheap n cheerful 😊

6

Amy

Nov 6, 2023

·

Stayed 1 night

The restaurant was brilliant. Beds comfy. Unfortunately there was black mould on the ceiling. And there was some sort of drainage outside the window so it wasn't the best view and smell. The price was very reasonable though so I guess you get what you pay for.

6

Susan

Aug 31, 2025

·

Stayed 1 night

The bedroom was very clean. Bathroom needed lots of tlc - especially the mirrors but it all worked. Only three (poor quality) pillows - it’s a double room, surely 2 pillows each! There were two teacups, one very big one very small. Only one milk supplied. Kettle had water in it. No-one on reception - had to go and find someone in the restaurant. Staff and restaurant were lovely.

4

Ann

Mar 31, 2024

·

Stayed 1 night

First given a room with either chocolate or something trodden into the carpet. I then was given another room no towels no lamp no shower gel ect. Only a almost empty liquid soap , toilet had never seen bleach. The unmanned reception had the phone ringing constantly on loud speaker even woken early hours to the phone constantly ringing. Never again. However the restaurant food was absolutely spot on , absolutely brilliant. I'd definitely go back for food but not to stay over.

6

Corrina

Aug 6, 2025

·

Stayed 1 night

Stayed here for one night. Relatively clean but room was desperate for an update. Bed was stained around base and off the supports at bottom. Spiders and webs in the room corners. Socket where kettle set up was broken. Room was facing main motorway so noisy all night and no sound proofing windows. Car parking at hotel reception area surrounded by over flowing bin units and discarded old furniture. Staff were friendly enough though.

4

Paul

Sep 8, 2024

·

Stayed 1 night

The staff were lovely but the place is really run down, bathroomfull of mold and the shower curtains to small. Towels stank. Only 2 pillows for a double bed. Nobody there during the night. For 99 pound I'd thought it would be good. Wifi is rubbish, skid marks in the toilet, didn't even have a shower. Like I say staff were lovely. Restaurant must take enough to do the rooms up. Wouldn't come back! Would for food 👌

8

Sharon

Jul 19, 2025

·

Stayed 1 night

Room was a bit dated but very clean and tidy. The bathroom needed updating.but that was very clean too. The towels wree very good quality, overall for the price we paid it was ŵorth it.

4

Mark

Sep 17, 2024

·

Stayed 1 night

Room very scruffy needs a good clean decorating smells damp

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and basic, with recurring comfort issues such as thin pillows and squeaky or uncomfortable beds; traffic noise from the A19 and occasional internal noise are noted. Wi-Fi and TVs are unreliable for some, though a few guests found rooms spacious.

Related guest reviews

2

Liam

Mar 24, 2025

·

Stayed 1 night

Pillow's were flat.....no1 there when i checked in had to go looking for someone.....was given the swab key but not shown how to use it again had to go get someone

8

Paul

Nov 29, 2025

·

Stayed 4 nights

Large clean room

6

Katy

Aug 18, 2025

·

Stayed 1 night

The food/staff and drinks were AMAZING!! Will 100% be back to use the restaurant. The hotel part could be equally as good with a little investment. The beds are awful. So uncomfortable and squeak and creak with every breath you take! The room was tidy and clean but very tired. Towels had holes in them. And the doors were very loud when they closed. Very loud. Definitely recommend the restaurants. And even the hotel but bear in mind the beds are not great.

8

Andrew

Mar 12, 2024

·

Stayed 1 night

Nice enough hotel, a little tiredaround the edges. The main problem for me was the wifi was not brilliant, i could not attach large files on emails and watchinf a film was lagging all the time.

8

gary

Nov 8, 2023

·

Stayed 1 night

Good location just oa19 good food menus r reasonable prices rooms good sieze

6

Sally

Dec 23, 2024

·

Stayed 1 night

The room was clean alltho the noise of traffic from A19 was noisy would benefit from triple glazing . No breakfast that was a little disappointing

6

Joanne

Nov 23, 2023

·

Stayed 2 nights

Great budget hotel - it was clean and tidy but little things like ripped towels, the heating wasn’t working so we had a fab heater but that was noisy. The cups are thimble size, nice mugs would be better. The bed was clean but not the most comfortable. Great budget stay and perfectly adequate for our needs.

6

Tony

Aug 25, 2025

·

Stayed 1 night

Excellent restaurant Rooms to noisy

8

Thomas

Jan 30, 2025

·

Stayed 2 nights

Bad bit was the tv was not working the 2 days we were there

4

Bradley

Jul 31, 2023

·

Stayed 1 night

No WiFi in room and tv didn't work plus all very outdated

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AI-generated summary based on recent guest reviews

Service

Service is mixed: many praise friendly staff, but reception is often unmanned or slow at check-in/out and housekeeping can be inconsistent.

Related guest reviews

8

Justin

Nov 5, 2024

·

Stayed 3 nights

The manager Michael was friendly and very helpful.

2

Liam

Mar 24, 2025

·

Stayed 1 night

Pillow's were flat.....no1 there when i checked in had to go looking for someone.....was given the swab key but not shown how to use it again had to go get someone

4

Jackie

Jun 13, 2023

·

Stayed 2 nights

There was very little staff presence. Took ages to go and find someone to check in. The room and bathroom were clean but the previous guests takeaway rubbish was in the cupboard in the room which stunk the room out. No one was around to check us out so we just left. I guess you get what you pay for.

6

Craig

Jul 16, 2025

·

Stayed 1 night

First room had issues however quickly sorted and swapped into a new room. For £60 it was as expected - ok for a business type stay but not somewhere to stay for a romantic break...

2

ian

Aug 4, 2024

·

Stayed 1 night

Nothing to like but lack of staff at reception waited 20 minutes to check in not enough pillows and ones we had were flat as if no pillows only 2 hand towels not enough toilet roll had to ask for more in morning from staff member found in pub kitchen area vapeing and playing on phone and that was no good he couldn't find any so had to visit bar area toilets to get a roll out of date milk pots in the room and positioning of toilet roll dispenser meant you had to sit sideways on toilet and view from window was old disused fridges and old chairs need rectifying as won't be staying again very poor

4

Michael

Aug 10, 2024

·

Stayed 1 night

When you check in let customer know where to find staff or have a bell . Don’t advertise free WiFi as you don’t get it . (Room 9 ) Move the skip to the end of the carpark not as your view from your room also clear all the rubbish around . Mattress does not cover the frame and you keep basing your legs against the wood . Your reception area needs a good clean and sort out . Posters saying due to Covid 19 we don’t do breakfast . Just say we don’t do breakfast now . The only good part was the staff . Very frendly and helpful especially the lady checking us in

6

Susan

Aug 31, 2025

·

Stayed 1 night

The bedroom was very clean. Bathroom needed lots of tlc - especially the mirrors but it all worked. Only three (poor quality) pillows - it’s a double room, surely 2 pillows each! There were two teacups, one very big one very small. Only one milk supplied. Kettle had water in it. No-one on reception - had to go and find someone in the restaurant. Staff and restaurant were lovely.

4

Ann

Mar 31, 2024

·

Stayed 1 night

First given a room with either chocolate or something trodden into the carpet. I then was given another room no towels no lamp no shower gel ect. Only a almost empty liquid soap , toilet had never seen bleach. The unmanned reception had the phone ringing constantly on loud speaker even woken early hours to the phone constantly ringing. Never again. However the restaurant food was absolutely spot on , absolutely brilliant. I'd definitely go back for food but not to stay over.

6

Andrew

Sep 7, 2023

·

Stayed 1 night

Arrived to no receptionist and had to ask in the restaurant. Found out they don’t serve breakfast anymore even though it says in info that it does. The rooms are very tired but clean enough, there were 13 plug sockets so can’t complain about that and there was no milk on the hospitality tray. Evening meal was fantastic but felt a little rushed.

8

Leslie

Aug 26, 2023

·

Stayed 4 nights

Staff brilliant food fantastic

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AI-generated summary based on recent guest reviews

Location

Location is convenient for drivers near the A19, but traffic noise is a common complaint.

Related guest reviews

2

Mark

Oct 29, 2024

·

Stayed 1 night

Plug socket hanging off with label on wall saying unsafe, child could still put fingers in. Bed very used, too warm and traffic noise from road bad. No breakfast available and never advised on booking

8

Gary

Dec 8, 2024

·

Stayed 1 night

I think its my 3rd visit to the Windmill The floorboards are creaky, the phone signal is really awful. (But that does have a positive, no disturbances) Its a lovely little place to stay! The staff are fantastic. It's spotlessly clean. The restaurant is great, too much choice and very, very tasty. Although it's right on the A19 its peacefully quiet. A cracking little place that's quirky and does exactly what is says on the tin. Cheap n cheerful 😊

8

gary

Nov 8, 2023

·

Stayed 1 night

Good location just oa19 good food menus r reasonable prices rooms good sieze

6

Sally

Dec 23, 2024

·

Stayed 1 night

The room was clean alltho the noise of traffic from A19 was noisy would benefit from triple glazing . No breakfast that was a little disappointing

4

Dawn

Aug 26, 2025

·

Stayed 3 nights

Not a good experience. Woken at 3:30 am by someone trying to get in to our room and then the next night by fire alarm at 3am. Pillows wore about 1 inch thick and no extra ones in room. No bed side light. Black mould in bathroom. Car park of a good size with well sized spaces.

4

Michael

Aug 10, 2024

·

Stayed 1 night

When you check in let customer know where to find staff or have a bell . Don’t advertise free WiFi as you don’t get it . (Room 9 ) Move the skip to the end of the carpark not as your view from your room also clear all the rubbish around . Mattress does not cover the frame and you keep basing your legs against the wood . Your reception area needs a good clean and sort out . Posters saying due to Covid 19 we don’t do breakfast . Just say we don’t do breakfast now . The only good part was the staff . Very frendly and helpful especially the lady checking us in

6

Amy

Nov 6, 2023

·

Stayed 1 night

The restaurant was brilliant. Beds comfy. Unfortunately there was black mould on the ceiling. And there was some sort of drainage outside the window so it wasn't the best view and smell. The price was very reasonable though so I guess you get what you pay for.

6

Tony

Aug 25, 2025

·

Stayed 1 night

Excellent restaurant Rooms to noisy

6

Mark

Sep 23, 2023

·

Stayed 1 night

Very basic hotel next to dual carriage way so noisy. Restaurant at hotel was very good (Sambuca chain of restaurants) … but didn’t do breakfasts. Room was cold and central heating not working but the staff quickly brought a heater to my room. Cheap and cheerful hotel.

6

Corrina

Aug 6, 2025

·

Stayed 1 night

Stayed here for one night. Relatively clean but room was desperate for an update. Bed was stained around base and off the supports at bottom. Spiders and webs in the room corners. Socket where kettle set up was broken. Room was facing main motorway so noisy all night and no sound proofing windows. Car parking at hotel reception area surrounded by over flowing bin units and discarded old furniture. Staff were friendly enough though.

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AI-generated summary based on recent guest reviews

Dining

The on-site restaurant is widely praised for quality, value and a lively atmosphere. Breakfast is not served, and a few felt the dining pace or noise was a bit much.

Related guest reviews

8

Ruth

Aug 28, 2025

·

Stayed 1 night

Room was ok but tired, no breakfast as an option which was a bit of a let down but overall good for price

8

A

Jan 21, 2024

·

Stayed 1 night

Overall the stay was good however just a couple of points 1: had to wait at reception although the restaurant was busy; 2: couldn't fill the kettle from the sink had to use the bath; 3: lack of extra pillows only one extra we did ask but non given and 4: coat hangers in the wardrobe Excellent food in the restaurant and all staff were very friendly and polite

10

Paul

Aug 11, 2023

·

Stayed 2 nights

Excellent vibrant restaurant, staff were very good. Food was excellent with a wide range of steaks, pizzas are fresh made fish dishes surf & turf, muscles & king prawns etc. Really efficient staff I was impressed 👍

8

Clive

May 15, 2025

·

Stayed 1 night

good value and restaurant was excellent and very busy

8

Peter

Apr 12, 2025

·

Stayed 1 night

Well-priced, great food.

10

John

Jun 4, 2024

·

Stayed 1 night

Good all round service but no breakfast

10

William

Jun 18, 2024

·

Stayed 1 night

Great experience, food was first class.

6

Andrew

Sep 7, 2023

·

Stayed 1 night

Arrived to no receptionist and had to ask in the restaurant. Found out they don’t serve breakfast anymore even though it says in info that it does. The rooms are very tired but clean enough, there were 13 plug sockets so can’t complain about that and there was no milk on the hospitality tray. Evening meal was fantastic but felt a little rushed.

10

Paul

Aug 26, 2023

·

Stayed 4 nights

Great restaurant & food, busy vibrant restaurant & very efficient staff, nice garden area … I love staying there

10

Jim

Jul 13, 2025

·

Stayed 1 night

Great restaurant

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $72	2 $72	3 $72	4 $72	5 $72	6 $72	7 $93
8 $72	9 $72	10 $72	11 $72	12 $72	13 $73	14 $92
15 $72	16 $73	17 $73	18 $73	19 $72	20 $73	21 $93
22 $73	23 $72	24 $72	25 $72	26 $74	27 $72	28 $93
29 $72	30 $73

The Windmill Hotel

Prices for The Windmill Hotel

Monthly average prices

About this property

Location

Room options

Double Room, Ensuite

Room, 1 King Bed, Ensuite (Honeymoon Suite)

Twin Room, Ensuite

Guest reviews of The Windmill Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about The Windmill Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $82	21 $77	22 $77	23 $76	24 $92
25 $72	26 $71	27 $72	28 $72	29 $72	30 $72	31 $92