Riad Les Trois Palmiers El Bacha

Wonderful riad with amazing service and beautiful room and bathroom right in the heart of the Medina. Ten minute max walk to all of the main sites. Wonderful hospitality from all of the staff and many, many areas inside to relax and sit to regroup after the mayhem of Marrakech. The roof was amazing to lay on and we lay in the pools. Thank you to Patrick and Marwan for all that they did to make us comfortable!

This property exceeded our expectations! Breathtaking views of Marrakesh on the balconies. You can see how much love and class went into every space in the Riad. So many gorgeous courtyards to enjoy. The staff is outstanding, super attentive and kind. Couldn't ask for a better stay.

Loved this place, had a great room on the top floor terrace - step outside the door and the views across the rooftops of Marrakesh

The staff were very friendly and helpful and the Riad felt very safe. It was very hot when we were there and would have preferred the pool to be on the rooftop for some reprieve from the heat and hustle of the Medina.

Lovely room, very gracious staff, great roof terrace.

It it impossible to tell how wonderful this Riad is from the outside, as it is a nondescript door down an alley in the Marrakech Medina. The inside is like a very quant resort. The staff is wonderful, very attentive and accommodating. I would definitely stay here again.

The Riad was beautiful, perfectly in the heart of the Medina. Our only reservation with the property was that a lot of amenities advertised do not actually exist. Things such as a bar on site were not really present at all. The property had a fridge from which you could be supplied with drinks at your request, which were of course charged at the end of the stay. The building being as old as it is had very little sound proofing so you could often hear everything that was going on. Hospitality wise, everything was perfect and we were made to feel more than welcome. The roof terrace was great and the room was full of character. It is worth noting too that the riad is essentially two riads attached to one another. This caused us a bit of confusion when looking at pictures online.

Très bel accueil par le personnel qui était aux petits soins pendant tout notre séjour. Le riad est authentique et rénové avec gout. La terrasse sur le toit offre une magnifique vue panoramique sur la ville et l'Atlas. Le petit déjeuner était de qualité. La seule petite remarque était le manque d'eau chaude.

My stay was a dream. Conveniently located in the old medina, walking distance to Jardin Secret, El Bacha Cafe and Museum, Koutobia Mosque… you can walk everywhere. The Riad is very beautiful and peaceful. The staff attention to details was incredible, Marwam and Ahmed will make sure your stay is perfect. All the staff were very nice and accomodating. It felt like home away from home. Thank you for the hospitality❤️.

We had a great stay! The staff is wonderful and the Riad is beautiful. It is difficult to locate and get to but they helped us coordinate a ride, even when we weren’t coming from the airport, and escorted us and our bags. The hospitality was amazing and the staff was very attentive and kind. The rooftop is lovely as well with great views. We would definitely stay here again!

Venu fêter un anniversaire en famille, nous avons vécu une très belle première expérience au riad. Nous avons été chaleureusement accueillis par Patrick et son équipe. Tout le personnel est souriant et attentionné. Le riad est magnifique, très propre, les petits déjeuners copieux et le repas du soir délicieux

We had a truly wonderful stay. Patrick and his attentive team really could not do enough for us. The Riad was inside the Medina and a short walk from the drop off point and about 15 minute stroll from the main square. It was a stunning building and the individual rooms were absolutely stunning, comfortable and clean. I would 100% stay here again.

My recent stay at this property was unfortunately marred by a series of substantial issues that significantly impacted our experience. I feel it's important to detail these concerns for prospective guests. Safety Hazard at Entrance:The main entrance door is notably low-set, posing a consistent head-strike hazard. On the day of my departure, I unfortunately hit my head, underscoring this safety concern. Mismatched Room & Severe Plumbing Issues(First Night): The room provided on our first night was considerably smaller than what was advertised and reserved through Expedia. More critically, both the vanity and shower had active water leaks, which severely disrupted our sleep. Ongoing Plumbing & Environmental Concerns (Subsequent Nights): For the following two nights, while the room size was adequate, the water leakage issues persisted. Furthermore, the room was poorly lit, and its window opened directly to common area, compromising privacy. Unsafe and Unsanitary Surroundings:The immediate vicinity of the property did not feel safe, necessitating vigilance when walking to and from the hotel. The streets were consistently dirty and emitted unpleasant odors,negatively impacting the impression of the location. Frequent Power Outages:We experienced power outages on all 3 nights of our stay. On one occasion, the power supply was interrupted multiple times, causing significant inconvenience. Only positive side is staff Inconvenient Payment System:The property lacks an automated payment

Lovely historical building with delightful atmosphere. Nice artwork, furnishings and amenities. The thickest towels I have ever used!

Lovely room, very gracious staff, great roof terrace.

Staff are very welcoming and friendly. Rooms are very clean and the building is beautiful. Difficult to find at first so have one of the locals guide you.

Absolutely loved my time at the riad and wish I could have stayed for longer! The interior is extremely spacious with beautiful traditional decor. Although there was a small technical error on the day of my check-in, Ahmed went above and beyond to ensure I had an enjoyable stay. The rest of the staff and housekeeping were all extremely kind as well.

Le riad est excellent proche de la ville les magasins, tout le personnel est magnifique très présent et sympatiques. Ahmed le hote m'a trés bien reçu et est formidable toujours present et donne les meilleurs conseils pour visiter Marrakech. J'ai adoré mon séjours

Très bel accueil par le personnel qui était aux petits soins pendant tout notre séjour. Le riad est authentique et rénové avec gout. La terrasse sur le toit offre une magnifique vue panoramique sur la ville et l'Atlas. Le petit déjeuner était de qualité. La seule petite remarque était le manque d'eau chaude.

We arranged to have a driver pick us up from the train station. This gentleman was very easy to find as he was holding a sign up with the name of the Riad. He brought us as close as he could to the hotel, and then called another person to meet us and bring us to the hotel. Once we were there we were greeted with Mint Tea and shown to our room. It was clean and spacious. The bathroom and shower area were very nice and had a variety of products for us to use. The breakfast was a nice variety and all the staff was so kind. The day before my mom had taken a fall so she had spent most of her two days resting in the room. The staff was so kind enough to ask how she was doing as they had not seen her much. They also had a complimentary wheelchair for her to use when we were on our way to our car to the airport. The staff went out of their way to actually push her all the way to the car while also helping us with our bags. This was amazing. Thank you all so much!

Traditional riayd but found the night staff to be inattentive (waited 10m to let us in), room doors difficult to open and lock and the beds were the equivalent sleeping on a massage table. Traditional in decor and design plus a gorgeous rooftop, however, missed the mark on finer details

We had a truly wonderful stay. Patrick and his attentive team really could not do enough for us. The Riad was inside the Medina and a short walk from the drop off point and about 15 minute stroll from the main square. It was a stunning building and the individual rooms were absolutely stunning, comfortable and clean. I would 100% stay here again.

Very friendly and helpful staff. We enjoyed the dinner they prepared. Also used their airport transfer, great service despite our flight being considerably delayed on arrival. Lovely, comfortable and well decorated riad. We were by the breakfast area which was a little noisy early morning. However, a great find.

I had a very comfortable stay. The Riad is nicely located in the Medina and a short work to El Bacha for taxis etc. The staff are excellent and very service orientated. The Riad has lovely decor and a super roof quiet area for relaxing and reading. Great location for exploring Marrakesh.

My recent stay at this property was unfortunately marred by a series of substantial issues that significantly impacted our experience. I feel it's important to detail these concerns for prospective guests. Safety Hazard at Entrance:The main entrance door is notably low-set, posing a consistent head-strike hazard. On the day of my departure, I unfortunately hit my head, underscoring this safety concern. Mismatched Room & Severe Plumbing Issues(First Night): The room provided on our first night was considerably smaller than what was advertised and reserved through Expedia. More critically, both the vanity and shower had active water leaks, which severely disrupted our sleep. Ongoing Plumbing & Environmental Concerns (Subsequent Nights): For the following two nights, while the room size was adequate, the water leakage issues persisted. Furthermore, the room was poorly lit, and its window opened directly to common area, compromising privacy. Unsafe and Unsanitary Surroundings:The immediate vicinity of the property did not feel safe, necessitating vigilance when walking to and from the hotel. The streets were consistently dirty and emitted unpleasant odors,negatively impacting the impression of the location. Frequent Power Outages:We experienced power outages on all 3 nights of our stay. On one occasion, the power supply was interrupted multiple times, causing significant inconvenience. Only positive side is staff Inconvenient Payment System:The property lacks an automated payment

Wonderful riad with amazing service and beautiful room and bathroom right in the heart of the Medina. Ten minute max walk to all of the main sites. Wonderful hospitality from all of the staff and many, many areas inside to relax and sit to regroup after the mayhem of Marrakech. The roof was amazing to lay on and we lay in the pools. Thank you to Patrick and Marwan for all that they did to make us comfortable!

Loved this place, had a great room on the top floor terrace - step outside the door and the views across the rooftops of Marrakesh

Lovely room, very gracious staff, great roof terrace.

The Riad was beautiful, perfectly in the heart of the Medina. Our only reservation with the property was that a lot of amenities advertised do not actually exist. Things such as a bar on site were not really present at all. The property had a fridge from which you could be supplied with drinks at your request, which were of course charged at the end of the stay. The building being as old as it is had very little sound proofing so you could often hear everything that was going on. Hospitality wise, everything was perfect and we were made to feel more than welcome. The roof terrace was great and the room was full of character. It is worth noting too that the riad is essentially two riads attached to one another. This caused us a bit of confusion when looking at pictures online.

Riad was beautiful and staff were very helpful and provided incredible hospitality. However the triple room was small for three people. Breakfast was not up to satisfaction.

Traditional riayd but found the night staff to be inattentive (waited 10m to let us in), room doors difficult to open and lock and the beds were the equivalent sleeping on a massage table. Traditional in decor and design plus a gorgeous rooftop, however, missed the mark on finer details

What can I say but wow! This was my first time in Marrakech and it couldn’t have been a better experience. The riad was beautiful and in a great location - very close to the Medina entrance. The service was top notch! Marwan and the rest of the gentlemen who worked there were incredibly helpful. They met us upon arrival at the Medina entrance, arranged airport transfers and on very short notice got us an appointment at a Hammam. Thank you, Marwan for a great trip!

We had a wonderful stay at this beautiful riad and in particular we were impressed by all the staff. They could not have been more helpful throughout!

Great location. Service was friendly but disorganised at times . Rooms were pleasant. Breakfast ok but not as good as other Riads we had stayed at

Enjoyed my stay here for 7 nights. Staff were really helpful. Fell really ill on my last night which I think was food poisoning from takeaway I ordered night before. Anyway, though my check out was 12pm and my flight was 22:00pm, the owner was kind enough to allow me nap until my flight time. They also arranged my cab for me to the airport on departure which I think was cheaper than booking elsewhere. Really greatful for all the staff👍 Only downside or rather something I'll suggest is perhaps to request payment from guest days before checkout and not last minute leaving the hotel.

Great staff - nothing is too much trouble.

From the moment we arrived, we were warmly welcomed and educated about the property and the surrounding areas. Every need was met!

Thoroughly enjoyed our stay! The Riad arrange our transfer and met us on arrival. Staff were all friendly and professional and beautifully Riad which gives a feeling of warmth and true Moroccan hospitality! Highly recommend.

We had a great stay! The staff is wonderful and the Riad is beautiful. It is difficult to locate and get to but they helped us coordinate a ride, even when we weren’t coming from the airport, and escorted us and our bags. The hospitality was amazing and the staff was very attentive and kind. The rooftop is lovely as well with great views. We would definitely stay here again!

A simply excellent boutique hotel. Five stars not enough for the friendly and helpful staff — arguably the best we have ever encountered in many hotels in many countries over the years.

What can I say but wow! This was my first time in Marrakech and it couldn’t have been a better experience. The riad was beautiful and in a great location - very close to the Medina entrance. The service was top notch! Marwan and the rest of the gentlemen who worked there were incredibly helpful. They met us upon arrival at the Medina entrance, arranged airport transfers and on very short notice got us an appointment at a Hammam. Thank you, Marwan for a great trip!

I had a very comfortable stay. The Riad is nicely located in the Medina and a short work to El Bacha for taxis etc. The staff are excellent and very service orientated. The Riad has lovely decor and a super roof quiet area for relaxing and reading. Great location for exploring Marrakesh.

My recent stay at this property was unfortunately marred by a series of substantial issues that significantly impacted our experience. I feel it's important to detail these concerns for prospective guests. Safety Hazard at Entrance:The main entrance door is notably low-set, posing a consistent head-strike hazard. On the day of my departure, I unfortunately hit my head, underscoring this safety concern. Mismatched Room & Severe Plumbing Issues(First Night): The room provided on our first night was considerably smaller than what was advertised and reserved through Expedia. More critically, both the vanity and shower had active water leaks, which severely disrupted our sleep. Ongoing Plumbing & Environmental Concerns (Subsequent Nights): For the following two nights, while the room size was adequate, the water leakage issues persisted. Furthermore, the room was poorly lit, and its window opened directly to common area, compromising privacy. Unsafe and Unsanitary Surroundings:The immediate vicinity of the property did not feel safe, necessitating vigilance when walking to and from the hotel. The streets were consistently dirty and emitted unpleasant odors,negatively impacting the impression of the location. Frequent Power Outages:We experienced power outages on all 3 nights of our stay. On one occasion, the power supply was interrupted multiple times, causing significant inconvenience. Only positive side is staff Inconvenient Payment System:The property lacks an automated payment

Wonderful riad with amazing service and beautiful room and bathroom right in the heart of the Medina. Ten minute max walk to all of the main sites. Wonderful hospitality from all of the staff and many, many areas inside to relax and sit to regroup after the mayhem of Marrakech. The roof was amazing to lay on and we lay in the pools. Thank you to Patrick and Marwan for all that they did to make us comfortable!

The hotell has an excellent service but the loccation/adress is more or less impossible to find since the taxi has to stop 300 m from the hotel. The only solution is that the very kind and service minded staff meets you at the taxi and guides you to the hotel. No maps and no GPs maps shows these small streets. Recommendation: use the hotel shuttle bus service.

Hospitality and charm of this place was amazing! First time in Marrakech and the location was ideal, since it is close to one of the museums/palaces there are guards nearby 24/7. Near one of the cutest souk areas that I saw while there for a few days. Would highly recommend! Great breakfast, great staff and they even made sure my husband got in perfectly safe after a 10 hour flight delay to meet me. Thanks again!

Staff are very welcoming and friendly. Rooms are very clean and the building is beautiful. Difficult to find at first so have one of the locals guide you.

My stay was a dream. Conveniently located in the old medina, walking distance to Jardin Secret, El Bacha Cafe and Museum, Koutobia Mosque… you can walk everywhere. The Riad is very beautiful and peaceful. The staff attention to details was incredible, Marwam and Ahmed will make sure your stay is perfect. All the staff were very nice and accomodating. It felt like home away from home. Thank you for the hospitality❤️.

We had a great stay! The staff is wonderful and the Riad is beautiful. It is difficult to locate and get to but they helped us coordinate a ride, even when we weren’t coming from the airport, and escorted us and our bags. The hospitality was amazing and the staff was very attentive and kind. The rooftop is lovely as well with great views. We would definitely stay here again!

The riad is on the outskirts before entering the Medina so convenient to walk & see the sites. The riad has been restored to a high standard retaining all the original features & charm. Patrick & staff especially Marwan, Khalid & Jiba's hospitality were the highlight. Please note as with majority of riads, the taxis won't come to the entrance so be prepared to have short walk. Also take the hotel option of taxi transfer & try to arrive during daylight.

In general we had a good experience but the service could have been better. Something we did not like is that the breakfast area was distributed in different areas/rooms, which makes more difficult for the staff to serve the food. One of the days we had to wait for a while to get the breakfast. With some more organization in that area the experience would have been better.

Beautiful traditional riad. Amazing staff. Breakfast is great too with fresh omelettes. I’d recommend anyone to stay here rather than a chain hotel to experience the city.

Very friendly and helpful staff. We enjoyed the dinner they prepared. Also used their airport transfer, great service despite our flight being considerably delayed on arrival. Lovely, comfortable and well decorated riad. We were by the breakfast area which was a little noisy early morning. However, a great find.

At first, I was a little nervous that we were going to get lost in the alleys to this riad, but we quickly got the hang of it and it became our quiet escape from the busy medina. The inside was beautiful and our room was cozy. What makes this riad special is the staff that went above and beyond. Yunis, Ahmed, and and all the other staff members were amazing. We also had the opportunity to have dinner there one night and it was one of the best meals we had in Marrakech.

Great location. Service was friendly but disorganised at times . Rooms were pleasant. Breakfast ok but not as good as other Riads we had stayed at

Beautiful property. Delicious and large breakfast each morning. Staff all superb - really kind and helpful, always going over and above to look after their guests. Would definitely recommend.

The Riad was lovely and the staff could not do enough to help us booking and phone up places. The food was excellent and struggled to find resturants in the Madena that were as good quality food.

Très bel accueil par le personnel qui était aux petits soins pendant tout notre séjour. Le riad est authentique et rénové avec gout. La terrasse sur le toit offre une magnifique vue panoramique sur la ville et l'Atlas. Le petit déjeuner était de qualité. La seule petite remarque était le manque d'eau chaude.

Riad was beautiful and staff were very helpful and provided incredible hospitality. However the triple room was small for three people. Breakfast was not up to satisfaction.

One of the best small hotels I visited. Unique, friendly and helpful, feel like home! Dinner and breakfast are a must!