The Swan At Hay
US$179
/ night
Avg. for September
Select dates to see prices and availability
US$179
/ night
Avg. for September
Monthly average prices
Nightly prices at The Swan At Hay average US$139 in the cheapest month (January) and US$212 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$139 |
| February | US$147 |
| March | US$156 |
| April | US$173 |
| May | US$194 |
| June | US$205 |
| July | US$212 |
| August | US$212 |
| September | US$179 |
| October | US$159 |
| November | US$151 |
| December | US$142 |
J
F
M
A
M
J
J
A
Sept · US$179
S
O
N
D
Most expensive: August (~US$212)
Cheapest: January (~US$139)
About this property
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Business amenities
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Dining
Enjoy British cuisine at The Garden Room, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 19 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Location
With a stay at The Swan at Hay Hotel in Hereford, you'll be within a 15-minute drive of Brecon Beacons National Park and Hay Castle. This hotel is 0.1 mi (0.2 km) from River Wye and 0.2 mi (0.3 km) from Hay Cheese Market.
What's nearby
Hay Castle(0.2 Miles)
Hay Cheese Market(0.2 Miles)
Hey Butter Market(0.2 Miles)
The Old House(0.2 Miles)
Richard Booth's Bookshop(0.3 Miles)
River Wye(0.3 Miles)
The Lion Street Gallery(0.3 Miles)
Hay-on-Wye Library(0.3 Miles)
Hay on Wye Medical Centre(0.3 Miles)
The Warren(0.5 Miles)
Hay Festival(0.7 Miles)
Summerhill Golf Club(1.5 Miles)
Clyro Castle(1.8 Miles)
Glasbury Cutting Nature Reserve(3.1 Miles)
Whitney Bridge(4.7 Miles)
The preferred airport for The Swan at Hay Hotel is Cardiff International Airport (CWL)(68 Miles)
Parking
Restaurant
Non-smoking rooms
Room service
Banquet facilities
Garden
Location
Church Street, Hay on Wye, Wales, United Kingdom
Hay Castle (0.2 Miles)
Hay Cheese Market (0.2 Miles)
Hey Butter Market (0.2 Miles)
The Old House (0.2 Miles)
Richard Booth's Bookshop (0.3 Miles)
River Wye (0.3 Miles)
Guest reviews
8.4
Very good
Based on 857 verified reviews
Who stays here?
Business
6%
Couple
59%
Family
13%
Group
15%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At The Swan At Hay, travellers highlight a central, characterful base with friendly, accommodating staff and well-regarded food, well suited to bookshop visits and Wye Valley exploring, while some note noise and minor operational hiccups.
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What guests think
At The Swan At Hay, travellers highlight a central, characterful base with friendly, accommodating staff and well-regarded food, well suited to bookshop visits and Wye Valley exploring, while some note noise and minor operational hiccups.
Rooms are often spacious and comfortable, with occasional Wi-Fi or TV signal issues and some reliance on stairs to reach upper floors. Facilities include pleasant gardens and a bar, plus on-site parking that can be tight. Best for travellers who prioritise convenience and a classic inn feel over ultra modern perfection.
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AI-generated summary based on recent guest reviews
Facilities
On-site parking is available but can be tight when busy. Guests also mention pleasant gardens and a bar, though there can be queues at times.
Related guest reviews
6
Judy
3 May 2025
·
Stayed 1 night
It was ok..good location for Hay but a little shabby around the edges and the food was dreadful. It seemed to cater for the local crowd which is good for them so the garden was full of lots of people enjoying the weather and the beer and bar food. I had to queue for some time at the bar to get a glass of wine and the bar was at the other end of the hotel. The TV in the room didn’t work and the hotel was quite noisy.
It was ok..good location for Hay but a little shabby around the edges and the food was dreadful. It seemed to cater for the local crowd which is good for them so the garden was full of lots of people enjoying the weather and the beer and bar food. I had to queue for some time at the bar to get a glass of wine and the bar was at the other end of the hotel. The TV in the room didn’t work and the hotel was quite noisy.
10
Carol
12 Jun 2025
·
Stayed 1 night
Staff friendly and obliging. Food good. Weather was lovely to sit in the garden.
Staff friendly and obliging. Food good. Weather was lovely to sit in the garden.
10
Peter
8 May 2024
·
Stayed 1 night
Lovely building and garden. Excellent food and very pleasant and helpful staff. Great place to stay in a delightful little town.
Lovely building and garden. Excellent food and very pleasant and helpful staff. Great place to stay in a delightful little town.
10
H Chase
17 Jul 2023
·
Stayed 5 nights
The Swan is a great place to stay, conveniently located near the center of town with easy access to a laundry, an ATM, a Post Office, restaurants and shopping. The staff are friendly and helpful. Breakfast, lunch and dinner are served and the pub offers light options between meals. Top ratings.
The Swan is a great place to stay, conveniently located near the center of town with easy access to a laundry, an ATM, a Post Office, restaurants and shopping. The staff are friendly and helpful. Breakfast, lunch and dinner are served and the pub offers light options between meals. Top ratings.
10
Charlotte
26 Apr 2025
·
Stayed 1 night
Excellent location and lovely building in beautiful Hay. Love the original sash windows.
Excellent location and lovely building in beautiful Hay. Love the original sash windows.
10
Paul
13 Sept 2025
·
Stayed 1 night
Very accommodating staff, lovely large room and well looked after. Really tasty cooked breakfast, although the cereals table looked a bit makeshift (but this is getting picky). Porter opened the bar late so we could have a few drinks after coming back from a wedding
Very accommodating staff, lovely large room and well looked after. Really tasty cooked breakfast, although the cereals table looked a bit makeshift (but this is getting picky). Porter opened the bar late so we could have a few drinks after coming back from a wedding
8
Karin
13 May 2024
·
Stayed 1 night
Beautiful grounds. Staff was very friendly and helpful. Excellent location. Adequate rooms.
Beautiful grounds. Staff was very friendly and helpful. Excellent location. Adequate rooms.
8
Yvonne M
6 May 2025
·
Stayed 1 night
There is hotel parking but it is a tight fit if you arrive late. Didn’t use the dining facilities as there are better options in the town
There is hotel parking but it is a tight fit if you arrive late. Didn’t use the dining facilities as there are better options in the town
8
Colin
25 Oct 2025
·
Stayed 1 night
The hotel is in a perfect location for a visit to Hay on Wye. It is a short walk to all the shops and amenities. It has on site parking behind the hotel. On this particular visit I had twisted my knee prior to arrival and I found the staircases up to our room a bit of a challenge.
The hotel is in a perfect location for a visit to Hay on Wye. It is a short walk to all the shops and amenities. It has on site parking behind the hotel. On this particular visit I had twisted my knee prior to arrival and I found the staircases up to our room a bit of a challenge.
10
Mary
21 Mar 2025
·
Stayed 2 nights
This is a beautiful inn inside and out with great inside and outside dining facilities as well. If you only think to visit Hay-On-Wye dyring the book festival you are missing out on all the other wonderful attributes of the region. The walking is fabulous, ancient wooded footpath along the River, Mouse Castle Woods, Hay Castle, the outdoor market huge ancient Yew trees at Cusop's St. Mary's church. If, like me, your purpose is to explore on foot, tuck some slippers in your backpack so as not to dirty the carpets. Slippers are not provided :)
This is a beautiful inn inside and out with great inside and outside dining facilities as well. If you only think to visit Hay-On-Wye dyring the book festival you are missing out on all the other wonderful attributes of the region. The walking is fabulous, ancient wooded footpath along the River, Mouse Castle Woods, Hay Castle, the outdoor market huge ancient Yew trees at Cusop's St. Mary's church. If, like me, your purpose is to explore on foot, tuck some slippers in your backpack so as not to dirty the carpets. Slippers are not provided :)
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AI-generated summary based on recent guest reviews
Cleanliness
Generally clean rooms and public areas, with several noting tidy, comfortable spaces. A few report worn edges or an occasional unpleasant smell.
Related guest reviews
10
Paula
30 Jan 2023
·
Stayed 1 night
Lovely clean comfortable room, beautifully decorated! Would point out that not all of the deluxe rooms have separate shower and bath as described on Hotels.com though. (shame as that was our reason for choosing a deluxe room!) Parking onsite and we were able to check in early. Comfortable bars and dining room. Unfortunately our dinner booking was not recorded and we were told the kitchen was closing when we went down, this made us feel uncomfortable and rushed with our meal. Food and service were excellent though. Very good breakfast - good choices on the menu although limited continental options - no croissants that day. We had a lovely stay and would have stayed longer if we could!
Lovely clean comfortable room, beautifully decorated! Would point out that not all of the deluxe rooms have separate shower and bath as described on Hotels.com though. (shame as that was our reason for choosing a deluxe room!) Parking onsite and we were able to check in early. Comfortable bars and dining room. Unfortunately our dinner booking was not recorded and we were told the kitchen was closing when we went down, this made us feel uncomfortable and rushed with our meal. Food and service were excellent though. Very good breakfast - good choices on the menu although limited continental options - no croissants that day. We had a lovely stay and would have stayed longer if we could!
6
John
14 Oct 2023
·
Stayed 1 night
Nice greeting when we arrived,our room was alright comfortable but slightly shabby.Clean though.we had a cream tea in the afternoon which really wasn’t very good at all,the scone turned to dust after I cut into it,making it almost impossible to spread anything on it. We had a good nights sleep the bed was comfortable The breakfast was disappointing,couldn’t finish my sausage Throughout our stay there was a strange smell in the building.
Nice greeting when we arrived,our room was alright comfortable but slightly shabby.Clean though.we had a cream tea in the afternoon which really wasn’t very good at all,the scone turned to dust after I cut into it,making it almost impossible to spread anything on it. We had a good nights sleep the bed was comfortable The breakfast was disappointing,couldn’t finish my sausage Throughout our stay there was a strange smell in the building.
6
Judy
3 May 2025
·
Stayed 1 night
It was ok..good location for Hay but a little shabby around the edges and the food was dreadful. It seemed to cater for the local crowd which is good for them so the garden was full of lots of people enjoying the weather and the beer and bar food. I had to queue for some time at the bar to get a glass of wine and the bar was at the other end of the hotel. The TV in the room didn’t work and the hotel was quite noisy.
It was ok..good location for Hay but a little shabby around the edges and the food was dreadful. It seemed to cater for the local crowd which is good for them so the garden was full of lots of people enjoying the weather and the beer and bar food. I had to queue for some time at the bar to get a glass of wine and the bar was at the other end of the hotel. The TV in the room didn’t work and the hotel was quite noisy.
10
Mark
24 Jun 2024
·
Stayed 2 nights
Lovely old Georgian hotel, clean and comfortable.
Lovely old Georgian hotel, clean and comfortable.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious and comfortable, though some report weak Wi-Fi in outside rooms, occasional TV reception problems, and noise from pipes or early activity. Access can involve stairs, and a few found floors uneven.
Related guest reviews
8
Simon
9 Mar 2025
·
Stayed 1 night
A very nice & convenient hotel for a weekend soaking up the atmosphere in Hay on Wye and browsing through the book shops. The staff were extremely friendly and helpful. We were in Room 1 which is above the kitchen so noisy first thing in the morning. The signal for the TV was not reliable. However, these did not detract from our wonderful stay.
A very nice & convenient hotel for a weekend soaking up the atmosphere in Hay on Wye and browsing through the book shops. The staff were extremely friendly and helpful. We were in Room 1 which is above the kitchen so noisy first thing in the morning. The signal for the TV was not reliable. However, these did not detract from our wonderful stay.
10
Joyce
27 Oct 2023
·
Stayed 1 night
I love the spacious room. If you have heavy luggage, do note that you have to lug it up a flight of stairs.
I love the spacious room. If you have heavy luggage, do note that you have to lug it up a flight of stairs.
10
Paula
30 Jan 2023
·
Stayed 1 night
Lovely clean comfortable room, beautifully decorated! Would point out that not all of the deluxe rooms have separate shower and bath as described on Hotels.com though. (shame as that was our reason for choosing a deluxe room!) Parking onsite and we were able to check in early. Comfortable bars and dining room. Unfortunately our dinner booking was not recorded and we were told the kitchen was closing when we went down, this made us feel uncomfortable and rushed with our meal. Food and service were excellent though. Very good breakfast - good choices on the menu although limited continental options - no croissants that day. We had a lovely stay and would have stayed longer if we could!
Lovely clean comfortable room, beautifully decorated! Would point out that not all of the deluxe rooms have separate shower and bath as described on Hotels.com though. (shame as that was our reason for choosing a deluxe room!) Parking onsite and we were able to check in early. Comfortable bars and dining room. Unfortunately our dinner booking was not recorded and we were told the kitchen was closing when we went down, this made us feel uncomfortable and rushed with our meal. Food and service were excellent though. Very good breakfast - good choices on the menu although limited continental options - no croissants that day. We had a lovely stay and would have stayed longer if we could!
8
ryan
24 Jan 2025
·
Stayed 2 nights
Lovely hotel. The staff were amazing and very friendly. Food was top tier. We arent usually the type to eat at the hotel we stay at, as we like to try more of the local places. But the food was so good we ended up having breakfast two of the days and dinner. The room was very nice and well equipped. The only issue we had was that when someone in the building used the hot water, we could hear banging from what sounded like the pipes which seemed to go on through the night. We did report this to reception and hopefully it'll get sorted for anyone else staying in that room. But overall a great experience.
Lovely hotel. The staff were amazing and very friendly. Food was top tier. We arent usually the type to eat at the hotel we stay at, as we like to try more of the local places. But the food was so good we ended up having breakfast two of the days and dinner. The room was very nice and well equipped. The only issue we had was that when someone in the building used the hot water, we could hear banging from what sounded like the pipes which seemed to go on through the night. We did report this to reception and hopefully it'll get sorted for anyone else staying in that room. But overall a great experience.
8
jean guy
10 Jun 2023
·
Stayed 4 nights
It was a lovely hotel. Maybe the restaurant could have had better service as it was slow. The floor of our room was noisy and uneven. But it was nicely located and the staff catered to my every whim. 😊
It was a lovely hotel. Maybe the restaurant could have had better service as it was slow. The floor of our room was noisy and uneven. But it was nicely located and the staff catered to my every whim. 😊
6
Judy
3 May 2025
·
Stayed 1 night
It was ok..good location for Hay but a little shabby around the edges and the food was dreadful. It seemed to cater for the local crowd which is good for them so the garden was full of lots of people enjoying the weather and the beer and bar food. I had to queue for some time at the bar to get a glass of wine and the bar was at the other end of the hotel. The TV in the room didn’t work and the hotel was quite noisy.
It was ok..good location for Hay but a little shabby around the edges and the food was dreadful. It seemed to cater for the local crowd which is good for them so the garden was full of lots of people enjoying the weather and the beer and bar food. I had to queue for some time at the bar to get a glass of wine and the bar was at the other end of the hotel. The TV in the room didn’t work and the hotel was quite noisy.
8
Chris
18 Aug 2023
·
Stayed 1 night
The wifi in the outside rooms was very poor. The bed was very comfortable, there was adequate storage for clothes etc.
The wifi in the outside rooms was very poor. The bed was very comfortable, there was adequate storage for clothes etc.
10
Paul
13 Sept 2025
·
Stayed 1 night
Very accommodating staff, lovely large room and well looked after. Really tasty cooked breakfast, although the cereals table looked a bit makeshift (but this is getting picky). Porter opened the bar late so we could have a few drinks after coming back from a wedding
Very accommodating staff, lovely large room and well looked after. Really tasty cooked breakfast, although the cereals table looked a bit makeshift (but this is getting picky). Porter opened the bar late so we could have a few drinks after coming back from a wedding
8
Karin
13 May 2024
·
Stayed 1 night
Beautiful grounds. Staff was very friendly and helpful. Excellent location. Adequate rooms.
Beautiful grounds. Staff was very friendly and helpful. Excellent location. Adequate rooms.
8
Colin
25 Oct 2025
·
Stayed 1 night
The hotel is in a perfect location for a visit to Hay on Wye. It is a short walk to all the shops and amenities. It has on site parking behind the hotel. On this particular visit I had twisted my knee prior to arrival and I found the staircases up to our room a bit of a challenge.
The hotel is in a perfect location for a visit to Hay on Wye. It is a short walk to all the shops and amenities. It has on site parking behind the hotel. On this particular visit I had twisted my knee prior to arrival and I found the staircases up to our room a bit of a challenge.
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly, helpful, and accommodating. Occasional issues include slow restaurant service or a missed dinner booking.
Related guest reviews
10
Nicholas
26 Aug 2025
·
Stayed 3 nights
Attentive and very welcoming staff. Great menu and food. Lovely independent hotel, outdoor area so pretty. Both enjoyed wonderful stay and enjoyed local walks/activities. Many Thanks.
Attentive and very welcoming staff. Great menu and food. Lovely independent hotel, outdoor area so pretty. Both enjoyed wonderful stay and enjoyed local walks/activities. Many Thanks.
8
Simon
9 Mar 2025
·
Stayed 1 night
A very nice & convenient hotel for a weekend soaking up the atmosphere in Hay on Wye and browsing through the book shops. The staff were extremely friendly and helpful. We were in Room 1 which is above the kitchen so noisy first thing in the morning. The signal for the TV was not reliable. However, these did not detract from our wonderful stay.
A very nice & convenient hotel for a weekend soaking up the atmosphere in Hay on Wye and browsing through the book shops. The staff were extremely friendly and helpful. We were in Room 1 which is above the kitchen so noisy first thing in the morning. The signal for the TV was not reliable. However, these did not detract from our wonderful stay.
10
Paula
30 Jan 2023
·
Stayed 1 night
Lovely clean comfortable room, beautifully decorated! Would point out that not all of the deluxe rooms have separate shower and bath as described on Hotels.com though. (shame as that was our reason for choosing a deluxe room!) Parking onsite and we were able to check in early. Comfortable bars and dining room. Unfortunately our dinner booking was not recorded and we were told the kitchen was closing when we went down, this made us feel uncomfortable and rushed with our meal. Food and service were excellent though. Very good breakfast - good choices on the menu although limited continental options - no croissants that day. We had a lovely stay and would have stayed longer if we could!
Lovely clean comfortable room, beautifully decorated! Would point out that not all of the deluxe rooms have separate shower and bath as described on Hotels.com though. (shame as that was our reason for choosing a deluxe room!) Parking onsite and we were able to check in early. Comfortable bars and dining room. Unfortunately our dinner booking was not recorded and we were told the kitchen was closing when we went down, this made us feel uncomfortable and rushed with our meal. Food and service were excellent though. Very good breakfast - good choices on the menu although limited continental options - no croissants that day. We had a lovely stay and would have stayed longer if we could!
8
PAUL
7 Jul 2025
·
Stayed 1 night
A good stay, everything completely satisfactory. Helpful checkout person.
A good stay, everything completely satisfactory. Helpful checkout person.
10
Jonathan
13 May 2024
·
Stayed 1 night
I was traveling with my very senior parents and staff offered to relocate them to a ground floor room as I'd not thought to request it. Dining doesn't have a ton of options but what you get is exquisite and the service is friendly and attentive.
I was traveling with my very senior parents and staff offered to relocate them to a ground floor room as I'd not thought to request it. Dining doesn't have a ton of options but what you get is exquisite and the service is friendly and attentive.
10
Carol
12 Jun 2025
·
Stayed 1 night
Staff friendly and obliging. Food good. Weather was lovely to sit in the garden.
Staff friendly and obliging. Food good. Weather was lovely to sit in the garden.
8
Sandra
24 Jan 2025
·
Stayed 1 night
I like the helpfulness of the staff when dealing with minor issues.
I like the helpfulness of the staff when dealing with minor issues.
10
Susan
17 Sept 2024
·
Stayed 1 night
Staff was so helpful and friendly- especially Sandy! Highly recommend
Staff was so helpful and friendly- especially Sandy! Highly recommend
10
Paul
13 Sept 2025
·
Stayed 1 night
Very accommodating staff, lovely large room and well looked after. Really tasty cooked breakfast, although the cereals table looked a bit makeshift (but this is getting picky). Porter opened the bar late so we could have a few drinks after coming back from a wedding
Very accommodating staff, lovely large room and well looked after. Really tasty cooked breakfast, although the cereals table looked a bit makeshift (but this is getting picky). Porter opened the bar late so we could have a few drinks after coming back from a wedding
10
David
23 Aug 2024
·
Stayed 3 nights
Excellent Breakfast with eggs always perfectly cookedby correct amount. All the staff went out of their way to make us feel good - ESPECIALLY SARAH who was always helpfulbwith a permanent smile
Excellent Breakfast with eggs always perfectly cookedby correct amount. All the staff went out of their way to make us feel good - ESPECIALLY SARAH who was always helpfulbwith a permanent smile
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AI-generated summary based on recent guest reviews
Location
Consistently central and walkable to bookshops, town sights, and river paths, convenient for exploring the Wye Valley.
Related guest reviews
8
Simon
9 Mar 2025
·
Stayed 1 night
A very nice & convenient hotel for a weekend soaking up the atmosphere in Hay on Wye and browsing through the book shops. The staff were extremely friendly and helpful. We were in Room 1 which is above the kitchen so noisy first thing in the morning. The signal for the TV was not reliable. However, these did not detract from our wonderful stay.
A very nice & convenient hotel for a weekend soaking up the atmosphere in Hay on Wye and browsing through the book shops. The staff were extremely friendly and helpful. We were in Room 1 which is above the kitchen so noisy first thing in the morning. The signal for the TV was not reliable. However, these did not detract from our wonderful stay.
10
Nigel
24 Apr 2023
·
Stayed 4 nights
Excellent location. Would stay there again. Highly recommend.
Excellent location. Would stay there again. Highly recommend.
6
Iain
13 Jul 2025
·
Stayed 1 night
Hay on Wye lovely, hotel well placed to walk around town and a path down to the river.
Hay on Wye lovely, hotel well placed to walk around town and a path down to the river.
10
H Chase
17 Jul 2023
·
Stayed 5 nights
The Swan is a great place to stay, conveniently located near the center of town with easy access to a laundry, an ATM, a Post Office, restaurants and shopping. The staff are friendly and helpful. Breakfast, lunch and dinner are served and the pub offers light options between meals. Top ratings.
The Swan is a great place to stay, conveniently located near the center of town with easy access to a laundry, an ATM, a Post Office, restaurants and shopping. The staff are friendly and helpful. Breakfast, lunch and dinner are served and the pub offers light options between meals. Top ratings.
10
Andrew
18 Sept 2024
·
Stayed 1 night
Great location for the bookstores - all in walking distance- and touring the Wye Valley
Great location for the bookstores - all in walking distance- and touring the Wye Valley
10
Charlotte
26 Apr 2025
·
Stayed 1 night
Excellent location and lovely building in beautiful Hay. Love the original sash windows.
Excellent location and lovely building in beautiful Hay. Love the original sash windows.
10
Jacqueline
21 Jun 2025
·
Stayed 2 nights
The Swan at Hay Hotel couldn't have been better. The accommodations, staff, and location were perfect for our stay in Hay-0n-Wye.
The Swan at Hay Hotel couldn't have been better. The accommodations, staff, and location were perfect for our stay in Hay-0n-Wye.
8
Karin
13 May 2024
·
Stayed 1 night
Beautiful grounds. Staff was very friendly and helpful. Excellent location. Adequate rooms.
Beautiful grounds. Staff was very friendly and helpful. Excellent location. Adequate rooms.
10
Joseph
7 Feb 2025
·
Stayed 2 nights
Great place to stay if you're visiting Hay on Wye. Good dining options for dinner and breakfast. We loved it and stayed an extra night.
Great place to stay if you're visiting Hay on Wye. Good dining options for dinner and breakfast. We loved it and stayed an extra night.
8
Colin
25 Oct 2025
·
Stayed 1 night
The hotel is in a perfect location for a visit to Hay on Wye. It is a short walk to all the shops and amenities. It has on site parking behind the hotel. On this particular visit I had twisted my knee prior to arrival and I found the staircases up to our room a bit of a challenge.
The hotel is in a perfect location for a visit to Hay on Wye. It is a short walk to all the shops and amenities. It has on site parking behind the hotel. On this particular visit I had twisted my knee prior to arrival and I found the staircases up to our room a bit of a challenge.
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AI-generated summary based on recent guest reviews
Dining
Food and breakfast are widely complimented for quality and taste. Downsides include a limited menu at times, occasional breakfast shortcomings, and one or two negative experiences.
Related guest reviews
10
Jane
6 Mar 2025
·
Stayed 1 night
thank-you always a very enjoyable stay and excellent food
thank-you always a very enjoyable stay and excellent food
10
Nicholas
26 Aug 2025
·
Stayed 3 nights
Attentive and very welcoming staff. Great menu and food. Lovely independent hotel, outdoor area so pretty. Both enjoyed wonderful stay and enjoyed local walks/activities. Many Thanks.
Attentive and very welcoming staff. Great menu and food. Lovely independent hotel, outdoor area so pretty. Both enjoyed wonderful stay and enjoyed local walks/activities. Many Thanks.
10
Nicole
29 Aug 2025
·
Stayed 2 nights
Wonderful stay with great restaurant at the property. Highly recommend!
Wonderful stay with great restaurant at the property. Highly recommend!
10
Paula
30 Jan 2023
·
Stayed 1 night
Lovely clean comfortable room, beautifully decorated! Would point out that not all of the deluxe rooms have separate shower and bath as described on Hotels.com though. (shame as that was our reason for choosing a deluxe room!) Parking onsite and we were able to check in early. Comfortable bars and dining room. Unfortunately our dinner booking was not recorded and we were told the kitchen was closing when we went down, this made us feel uncomfortable and rushed with our meal. Food and service were excellent though. Very good breakfast - good choices on the menu although limited continental options - no croissants that day. We had a lovely stay and would have stayed longer if we could!
Lovely clean comfortable room, beautifully decorated! Would point out that not all of the deluxe rooms have separate shower and bath as described on Hotels.com though. (shame as that was our reason for choosing a deluxe room!) Parking onsite and we were able to check in early. Comfortable bars and dining room. Unfortunately our dinner booking was not recorded and we were told the kitchen was closing when we went down, this made us feel uncomfortable and rushed with our meal. Food and service were excellent though. Very good breakfast - good choices on the menu although limited continental options - no croissants that day. We had a lovely stay and would have stayed longer if we could!
8
ryan
24 Jan 2025
·
Stayed 2 nights
Lovely hotel. The staff were amazing and very friendly. Food was top tier. We arent usually the type to eat at the hotel we stay at, as we like to try more of the local places. But the food was so good we ended up having breakfast two of the days and dinner. The room was very nice and well equipped. The only issue we had was that when someone in the building used the hot water, we could hear banging from what sounded like the pipes which seemed to go on through the night. We did report this to reception and hopefully it'll get sorted for anyone else staying in that room. But overall a great experience.
Lovely hotel. The staff were amazing and very friendly. Food was top tier. We arent usually the type to eat at the hotel we stay at, as we like to try more of the local places. But the food was so good we ended up having breakfast two of the days and dinner. The room was very nice and well equipped. The only issue we had was that when someone in the building used the hot water, we could hear banging from what sounded like the pipes which seemed to go on through the night. We did report this to reception and hopefully it'll get sorted for anyone else staying in that room. But overall a great experience.
6
Judy
3 May 2025
·
Stayed 1 night
It was ok..good location for Hay but a little shabby around the edges and the food was dreadful. It seemed to cater for the local crowd which is good for them so the garden was full of lots of people enjoying the weather and the beer and bar food. I had to queue for some time at the bar to get a glass of wine and the bar was at the other end of the hotel. The TV in the room didn’t work and the hotel was quite noisy.
It was ok..good location for Hay but a little shabby around the edges and the food was dreadful. It seemed to cater for the local crowd which is good for them so the garden was full of lots of people enjoying the weather and the beer and bar food. I had to queue for some time at the bar to get a glass of wine and the bar was at the other end of the hotel. The TV in the room didn’t work and the hotel was quite noisy.
10
Jonathan
13 May 2024
·
Stayed 1 night
I was traveling with my very senior parents and staff offered to relocate them to a ground floor room as I'd not thought to request it. Dining doesn't have a ton of options but what you get is exquisite and the service is friendly and attentive.
I was traveling with my very senior parents and staff offered to relocate them to a ground floor room as I'd not thought to request it. Dining doesn't have a ton of options but what you get is exquisite and the service is friendly and attentive.
10
Paul
13 Sept 2025
·
Stayed 1 night
Very accommodating staff, lovely large room and well looked after. Really tasty cooked breakfast, although the cereals table looked a bit makeshift (but this is getting picky). Porter opened the bar late so we could have a few drinks after coming back from a wedding
Very accommodating staff, lovely large room and well looked after. Really tasty cooked breakfast, although the cereals table looked a bit makeshift (but this is getting picky). Porter opened the bar late so we could have a few drinks after coming back from a wedding
10
Joseph
7 Feb 2025
·
Stayed 2 nights
Great place to stay if you're visiting Hay on Wye. Good dining options for dinner and breakfast. We loved it and stayed an extra night.
Great place to stay if you're visiting Hay on Wye. Good dining options for dinner and breakfast. We loved it and stayed an extra night.
10
david
1 Nov 2024
·
Stayed 1 night
This was a cozy and safe gem of a place. I would stay here again in a heartbeat. The staff were so very kind and the food was incredible.
This was a cozy and safe gem of a place. I would stay here again in a heartbeat. The staff were so very kind and the food was incredible.
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AI-generated summary based on recent guest reviews
10
Kerry
26 Jul 2026
·
Stayed 1 night
Staff were wonderful. We arrived very early on the motorbike and they found us doneness to change and leave our bike gear so we could go exploring. Table service breakfast was a lovely treat and very delicious. Room was wonderful. The outdoor garden area is really nice, very private and beautiful with lots of flowers. Great spot to chill in the evening. Much closer to town than appeared in the map so was very happy with that and it's very close to walking path along the wye
Staff were wonderful. We arrived very early on the motorbike and they found us doneness to change and leave our bike gear so we could go exploring. Table service breakfast was a lovely treat and very delicious. Room was wonderful. The outdoor garden area is really nice, very private and beautiful with lots of flowers. Great spot to chill in the evening. Much closer to town than appeared in the map so was very happy with that and it's very close to walking path along the wye
10
Charles
7 Jul 2026
·
Stayed 1 night
Very nice hotel in an amazing town with lots of great bookstores and other funky shops. Nice restaurant for dinner and breakfast, with public parking across the road (as well as somewhat cramped hotel parking).
Very nice hotel in an amazing town with lots of great bookstores and other funky shops. Nice restaurant for dinner and breakfast, with public parking across the road (as well as somewhat cramped hotel parking).
10
Peter
25 Mar 2026
·
Stayed 2 nights
A lovely couple of days at The Swan whilst checking many of the book shops in town. The hotel is very welcoming and all the staff were very pleasant.
A lovely couple of days at The Swan whilst checking many of the book shops in town. The hotel is very welcoming and all the staff were very pleasant.
10
Andy
6 Mar 2026
·
Stayed 1 night
Hay-on-wye is a special place and the Swan Hotel is a great place to stay, especially if you have a dog. The staff couldn't have been more friendly and helpful. We will definitely be back.
Hay-on-wye is a special place and the Swan Hotel is a great place to stay, especially if you have a dog. The staff couldn't have been more friendly and helpful. We will definitely be back.
10
R
25 Jan 2026
·
Stayed 1 night
Very friendly team, great location, nice room with very clean linens.
Very friendly team, great location, nice room with very clean linens.
FAQs about The Swan At Hay
Is parking available at the property?
Free self-parking is available onsite, with limited spaces. No reservation is required.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee of approximately GBP 15.00 per person.
Are pets allowed at the property?
Pets are allowed in specific rooms only, with a fee of GBP 15 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 10:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility may vary.
What is the location of the property in relation to key landmarks?
The hotel is located within a 15-minute drive of Brecon Beacons National Park and Hay Castle. It is 0.1 mi from River Wye and 0.2 mi from Hay Cheese Market.
What are the policies for guests staying with children?
Children are welcome at the property, and there is no charge for children under a certain age, although specific age details are not provided.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of GBP 15.00 per night, and advance request is required for availability. Cribs are not mentioned.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-05: NO DATA
- 2026-09-06: NO DATA
- 2026-09-07: 246.5163120452881USD
- 2026-09-08: 226.29645784301758USD
- 2026-09-09: 190.78348422851562USD
- 2026-09-10: NO DATA
- 2026-09-11: 235.6472731628418USD
- 2026-09-12: NO DATA
- 2026-09-13: NO DATA
- 2026-09-14: NO DATA
- 2026-09-15: NO DATA
- 2026-09-16: NO DATA
- 2026-09-17: NO DATA
- 2026-09-18: 256.7800534057617USD
- 2026-09-19: NO DATA
- 2026-09-20: 175.72684128112792USD
- 2026-09-21: NO DATA
- 2026-09-22: 172.70283468933104USD
- 2026-09-23: NO DATA
- 2026-09-24: NO DATA
- 2026-09-25: NO DATA
- 2026-09-26: 242.39527015075683USD
- 2026-09-27: 163.76447090148926USD
- 2026-09-28: 246.6400616821289USD
- 2026-09-29: NO DATA
- 2026-09-30: 212.8928463470459USD
- 2026-10-01: 175.72684128112792USD
- 2026-10-02: 243.26006444091797USD
- 2026-10-03: NO DATA
- 2026-10-04: 229.7500527130127USD
- 2026-10-05: 239.89006215820314USD
- 2026-10-06: 173.2242206359863USD
- 2026-10-07: NO DATA
- 2026-10-08: NO DATA
- 2026-10-09: 214.15802378845214USD
- 2026-10-10: NO DATA
- 2026-10-11: 163.76447090148926USD
- 2026-10-12: 219.6513344970703USD
- 2026-10-13: 239.9268521118164USD
- 2026-10-14: NO DATA
- 2026-10-15: 163.50171336669922USD
- 2026-10-16: NO DATA
- 2026-10-17: 207.86614425048828USD
- 2026-10-18: 169.34103748779296USD
- 2026-10-19: 206.0900543029785USD
- 2026-10-20: 179.53070273742676USD
- 2026-10-21: NO DATA
- 2026-10-22: 170.0709884460449USD
- 2026-10-23: 229.8100579071045USD
- 2026-10-24: 201.45744420471192USD
- 2026-10-25: 157.4725913635254USD
- 2026-10-26: 166.91772081298828USD
- 2026-10-27: 185.83004305114747USD
- 2026-10-28: 179.53070273742676USD
- 2026-10-29: 163.7002656982422USD
- 2026-10-30: 194.15828905334473USD
- 2026-10-31: 195.9965816680908USD
- 2026-11-01: 157.41616592407226USD
- 2026-11-02: 166.4213931488037USD
- 2026-11-03: 166.4213931488037USD
- 2026-11-04: 166.91772081298828USD
- 2026-11-05: 168.9625759033203USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately GBP 15.00 per person
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Room service
Banquet facilities
Garden
General
Room service
Restaurant
Non-smoking rooms
Packed lunches
Breakfast in the room
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Garden
Cycling
Fishing
Horse riding
Canoeing
Hiking
Outdoor Furniture
Terrace
Services
Banquet facilities
Luggage storage
Designated smoking area
Express check-in/check-out
Parking
Parking
Free parking
Electric car charging station
Parking (Limited)
Parking Onsite
Internet
Free wi-fi