Castletroy Park Hotel Suites

Stayed here numerous times as I visit at least twice a year for the last 6 or so years, never had a problem until this time. TV channels didn’t work, they came to fix twice and still only got BBC 1 and 2, so not good. Cleaners turned up to room at 5.30pm so wouldn’t clean, I said could you come tomorrow and they agreed but didnt, had to complain and they finally cleaned room two days late. Room was a little tatty with hole in wall and worn fittings. Shame really as I’ve always had positive thoughts from here, the price I paid I’d expect a bit more.

Excellent accommodation, spacious, clean, welcoming

It's a great hotel, very good location right near the edge of the city. Only a few small problems with it, the hairdryer didn't work, the windows hadn't been cleaned in what seemed to be a very long time and had bird dort on the windows, the sofa is stained quite a bit and the carpet made our little boys clothes very dirty as he's in his crawling stage, unfortunately we needed to change him twice while staying due to dirt. The washer and drier were right next to our room and we're supposed to be closed at 8pm each night but we had to ring reception one night at 9.30 to see when it was going to be closed due to something loud being in the dryer and banging for over an hour. We paid for a terrace room and we got a small concrete court yard with a picnic table we couldn't use as it was all warped. In saying all this! The room was very big, it had air con, was lovely and quite away from the main hotel, we could park right outside, the staff were lovely, we had a fully kitted kitenette and a beautiful bath. The beds were so comfortable also. Just thought it was slightly expensive for what it was.

Lovely room and staff

Shower wasn’t clean, bedroom door was banging each time someone form the other rooms opened or closed doors