Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:30 AM to 9:30 AM for a fee of approximately GBP 17.50 per person.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of GBP 20.00 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 10:30 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features may be available, and guests are encouraged to contact the property for specific needs.

Where is the property located in relation to key landmarks?

The hotel is located on the waterfront in Mallaig, within a 5-minute walk of Mallaig Heritage Centre and Mallaig Harbour. It is 0.2 miles from Mallaig Ferry Terminal and 5.6 miles from Armadale Ferry Terminal.

What are the policies for guests staying with children?

One child aged 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

West Highland Hotel in Mallaig

Average nightly price at West Highland Hotel by month, last 12 months (USD)
Month	Average price
January	US$146
February	US$186
March	US$166
April	US$170
May	US$291
June	US$244
July	US$259
August	US$293
September	US$259
October	US$157
November	US$139
December	US$181

What guests think

At West Highland Hotel, guests highlight stunning sea and harbour views, a convenient location for the ferry and train, and generally friendly service, while recurring drawbacks include many stairs due to no lift and occasionally small, dated rooms.

Many praise the food and terrace restaurant, though the restaurant is sometimes closed and breakfast may be extra or feel pricey. Rooms vary in size and condition, with occasional shower temperature problems and noise from the bar or thin walls. Best for travellers prioritising the setting over modern conveniences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Bar and terrace areas are popular, and parking is convenient; however, there is no lift, so expect many stairs. Occasional live music or bar noise is reported.

Related guest reviews

8

Jenny

24 Jul 2025

·

Stayed 1 night

Convenient for shops, good parking, lovely meal in hotel restaurant, view amazing.

8

Craig

16 May 2023

·

Stayed 1 night

Extremely pleasant stay. Friendly and efficient staff and welcoming atmosphere. Live music in the bar was a great touch. Unfortunate that due to staff shortages the restaurant wasn’t open but hopefully thats short term.

8

Janette

5 Jul 2025

·

Stayed 1 night

Frontline staff needs to improve not very friendly, no interaction. Having said that was assisted to carry bag up two flights of stairs. No lift!!

8

Denise

26 Oct 2025

·

Stayed 2 nights

Parking good. Downstairs lounge/bar area was good. Dinner was really great. Place needed some TLC.second floor rooms less than great. Most of staff were good.

10

Kerstin

1 Jul 2025

·

Stayed 2 nights

Great location, the Terrace Restaurant was good, and the room was large enough and clean. Cozy place. The hotel does not have a lift ...

10

Kelly

10 Jul 2024

·

Stayed 1 night

We loved our stay in our double room with exceptional views over the water. We could have looked out that window for hours, very peaceful! The staff at the hotel were friendly and helpful and our evening meal very good. We also enjoyed having a drink in the bar area and on the terrace. It was a huge advantage for us that all parts of the hotel were dog friendly and easy parking right outside. The only downside for us was no lift.

8

Rick

30 Jul 2025

·

Stayed 1 night

The hotel was clean, nice bar area, easy distance to the ferry and convenient parking. Only downside was loud music from the bar until it closed which was midnight

4

Evelyn

21 May 2023

·

Stayed 1 night

I’ve never been to any hotel that books a band to play inside the hotel lobby directly under all of the rooms until midnight. Our room was directly above the lobby and it was so loud our room vibrated from the music. Who were we supposed to complain to? The band was set up directly across from the reception desk. It was impossible to sleep and we did not enjoy our stay. Also, the restaurant was closed during our stay which was disappointing. Lastly, my reservation says I booked a king bed but it was a queen. On a positive note the hotel is very quaint and in a beautiful setting. It overlooks the harbor and is conveniently located to the co op and a few restaurants.

8

Sandra

13 Oct 2025

·

Stayed 1 night

Lovely hotel, very good staff and food If arriving by train the walk is up a steep hill, There is no lift but staff did take luggage up

8

Hakan

20 Jul 2025

·

Stayed 1 night

Two couples traveling together from Glasgow with the train. Arriving around 2 pm and enjoyed the village and harbour. We checked in around 15:45 and got rooms on different floors. There were no elevators so the heavy luggage is… well heavy. The bar and staff was very polite. The breakfast although not included in the booked price was very good and also offered a wonderful view, real oceanfront.

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Cleanliness

Cleanliness is generally praised across rooms and common areas. A few guests noted maintenance shortcomings or missed cleaning details.

Related guest reviews

10

Alan

24 Feb 2024

·

Stayed 1 night

Very clean room and very friendly staff

10

Kimberly

19 Aug 2024

·

Stayed 1 night

Great location. Beautiful views. Staff was kind and helpful. Facilities were very clean. Would stay again.

10

Lesley

23 Oct 2023

·

Stayed 2 nights

Amazing views from room . Comfortable . Very clean

4

Michael

17 Aug 2024

·

Stayed 1 night

Dreadful overpriced food. The mattress was knackered and the room bin had not been emptied from the previous occupant.

6

Ian

4 Oct 2024

·

Stayed 1 night

Bathrooms recently upgraded but very poor finishing . Beds small and uncomfortable .

4

Katie

23 Sept 2025

·

Stayed 1 night

We stayed in Scotland for 8 days and this property won "worst hotel" award for the week. It had the feel of a Motel 6 with super outdated furnishings and worn out carpet. The towels were dirty looking and worn out. The shower leaked when you used it and it was a room you wanted to keep you bare feet off of the carpet. The location was beautiful but I would not stay here again and would not encourage others to either. This property is in massive need of renovation and it was WAY TOO expensive for the money. We stayed in Double Tree Hotels for a 3rd of the money and got a way better value. Thumbs down on this one!

8

Rosemary

6 Oct 2025

·

Stayed 2 nights

We arrived here just before Storm Amy hit!!! A nice easy uphill walk from the railway station. We were a little early for check in and sat in the lounge/bar area to wait as the weather was rather inclement!! Our room, which was on the second floor, overlooked the lovely harbour. It was nice and clean with fresh towels supplied. There were tea and coffee supplies in the room. The shops were a short walking distance away. When Storm Amy struck the whole area lost power…the staff were brilliant supplying us with battery powered lanterns. A dish of delicious venison stew was available for an evening meal as the kitchen was affected by the power cut. Other guests were able to order sandwiches or salads. The following morning there was still no power and a complimentary cold breakfast was provided. Hot water for coffee and teas were heated on the lounge wood burner and were available all day. The chef managed to make a wholesome soup and selection of sandwiches for lunch. In the evening a two course meal was also available….the staff were absolutely fantastic throughout this experience…cannot speak more highly of the service we received. Thank you soooo much😀

6

Jennifer

21 Jun 2025

·

Stayed 1 night

Spotlessly clean hotel and nice well stocked bar. Room was very hot - we are experiencing a heat wave so perhaps closing blinds prior to guest check in would be helpful esp in second floor. Towel rail on full and radiator in corridor added to the heat. An uncomfortable night

6

Thomas

21 Oct 2023

·

Stayed 1 night

Disappointing with poor upkeep in room and bathroom

10

Gloria

18 May 2024

·

Stayed 1 night

The hotel was clean, in safe area. Breakfast was excellent.

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Rooms

Room experiences are mixed: sizes range from compact to spacious, and some spaces feel dated. Issues mentioned include thin walls or bar noise and occasional shower temperature or water‑pressure problems.

Related guest reviews

8

Tomas

8 Jun 2025

·

Stayed 1 night

Nice and quiet, but rather small room and bathroom. Breakfast not included.

10

Christina

2 Aug 2024

·

Stayed 1 night

Overall we had a nice 1- night stay at this hotel. The room was clean, the staff was friendly and the food in the restaurant at dinner was delicious. The hotel itself is a bit dated at first look, but that doesn't bother me as long as the rooms are clean. The only real downside for us was that there was no elevator, but that's manageable. The shower in our room was a bit wonky, as it went hot, cold, hot, cold without turning the nob, but we laughed it off. It was a shower experience. Haha

10

John

13 Oct 2025

·

Stayed 2 nights

Amazing views from our 3rd floor room.

10

Torbjorn

6 Aug 2025

·

Stayed 1 night

Great view towards the sea. Comfortable rooms. Shower temperature a bit hard to regulate. Great dinner restaurant ”The terrace”, also facing the sea. Very helpfull staff.

8

Logan

21 Sept 2025

·

Stayed 1 night

We really enjoyed the aesthetics of our room and the incredible view, as well as the proximity to shops and restaurants in town. We didn’t get the most restful sleep, though - the bed coils were noticeable (but supportive) and the walls are relatively thin so any noise from the halls or neighboring rooms was audible. The staff was attentive, but there was a shift in tone when we opted to get dinner and breakfast elsewhere (not at the hotel). We still had a nice stay and would recommend it to others.

8

Rick

30 Jul 2025

·

Stayed 1 night

The hotel was clean, nice bar area, easy distance to the ferry and convenient parking. Only downside was loud music from the bar until it closed which was midnight

6

Duncan

25 Mar 2024

·

Stayed 1 night

The hotel felt very empty, run by a receptionist seemingly on her own. We’d been warned that the restaurant was closed that night but were able to get good food at the inn next door. The room was billed as being “cosy” and it certainly was that, but also up a lot of stairs. Main faults were a poor mattress and a lacklustre shower with low flow and variable water temperature. Breakfast at £16 per person is presumably priced to discourage participation. We got something better value on the ferry.

8

Margaret

24 Sept 2024

·

Stayed 1 night

Lovely hotel and friendly staff. Only a few wee niggles.. toilet seat didn’t fit and wasn’t secure, bathroom dark, mirror light didn’t work.. light bulb missing from over bed light… window wouldn’t open/ close ( hotel aware so fan supplied)… window blind wouldn’t go up in the morning correctly. Room very noisy in the morning due to other guests, thin walls. Saying this we would stay again.

6

Jennifer

21 Jun 2025

·

Stayed 1 night

Spotlessly clean hotel and nice well stocked bar. Room was very hot - we are experiencing a heat wave so perhaps closing blinds prior to guest check in would be helpful esp in second floor. Towel rail on full and radiator in corridor added to the heat. An uncomfortable night

6

jean-marie

14 Sept 2025

·

Stayed 1 night

Little room

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Service

Service is widely described as friendly and helpful, with staff going the extra mile at times. Some noted inconsistent warmth or limited staffing/automation during check‑in.

Related guest reviews

8

Janette

5 Jul 2025

·

Stayed 1 night

Frontline staff needs to improve not very friendly, no interaction. Having said that was assisted to carry bag up two flights of stairs. No lift!!

8

Margaret

19 Jul 2024

·

Stayed 2 nights

The situation is excellent - great views over the sea. The restaurant and terrace share the same outlook. We booked a ‘cosy double’ room, aware it would be small but the sloping ceilings made moving around a challenge without bumping your head. Could these rooms be cheaper with an explanation that the cost reflects the space issues?Both receptionists were exceptionally helpful. Other staff also nice. All were fairly young and, at least in the restaurant, would have benefitted from some direction/ oversight by more experienced staff. The food experience was a bit mixed. Fish a bit overcooked, Caesar salad overwhelmed a bit by lots of fresh tarragon and rosemary, but chicken nicely cooked. Portions were very generous, a bit too much for some things. The chips were great but one bowl is more than enough for two people. We ate less than half of ours and every table was the same, causing so much waste. We waited a long time after finishing our main course without anyone coming back to clear the table or offer dessert menus. When we caught the attention of one of the staff, they promptly brought us the bill, without the chance to order dessert. Wine was a bit do it yourself - if bottle was a screw top, diners were left to open it themselves. If not, it was opened, put back in the cooler without being poured or a taste offered. Everything was clean and comfortable. Great to have bins for recyclables in the room. Overall good, but could be better with some attention to detail.

8

Logan

21 Sept 2025

·

Stayed 1 night

We really enjoyed the aesthetics of our room and the incredible view, as well as the proximity to shops and restaurants in town. We didn’t get the most restful sleep, though - the bed coils were noticeable (but supportive) and the walls are relatively thin so any noise from the halls or neighboring rooms was audible. The staff was attentive, but there was a shift in tone when we opted to get dinner and breakfast elsewhere (not at the hotel). We still had a nice stay and would recommend it to others.

10

Chiu-Hung

10 Jul 2024

·

Stayed 1 night

It's a lovely hotel and very close to the ferry terminal where we took the ferry to the Isle of Skye. We're lucky to get an ocean-view room which was spectacular. You can also walk to stores and restaurants easily. The only issue that I had was the automatic check-in and check-out process. We arrived around 9:30pm, and no one was at the reception. It felt a bit awkward.

6

Duncan

25 Mar 2024

·

Stayed 1 night

The hotel felt very empty, run by a receptionist seemingly on her own. We’d been warned that the restaurant was closed that night but were able to get good food at the inn next door. The room was billed as being “cosy” and it certainly was that, but also up a lot of stairs. Main faults were a poor mattress and a lacklustre shower with low flow and variable water temperature. Breakfast at £16 per person is presumably priced to discourage participation. We got something better value on the ferry.

10

Pamela

9 Jul 2024

·

Stayed 1 night

It’s a very nice hotel. The staff was really friendly.

10

Craig

29 Oct 2023

·

Stayed 1 night

Great location and very friendly staff

8

Rosemary

6 Oct 2025

·

Stayed 2 nights

We arrived here just before Storm Amy hit!!! A nice easy uphill walk from the railway station. We were a little early for check in and sat in the lounge/bar area to wait as the weather was rather inclement!! Our room, which was on the second floor, overlooked the lovely harbour. It was nice and clean with fresh towels supplied. There were tea and coffee supplies in the room. The shops were a short walking distance away. When Storm Amy struck the whole area lost power…the staff were brilliant supplying us with battery powered lanterns. A dish of delicious venison stew was available for an evening meal as the kitchen was affected by the power cut. Other guests were able to order sandwiches or salads. The following morning there was still no power and a complimentary cold breakfast was provided. Hot water for coffee and teas were heated on the lounge wood burner and were available all day. The chef managed to make a wholesome soup and selection of sandwiches for lunch. In the evening a two course meal was also available….the staff were absolutely fantastic throughout this experience…cannot speak more highly of the service we received. Thank you soooo much😀

10

Jean

28 Mar 2024

·

Stayed 1 night

Amazing stay at this hotel, upgraded room and it was fabulous. Cannot praise all of the staff enough for the service they gave us. We will be back. Thank you west highland hotel

10

Linda

26 Sept 2023

·

Stayed 1 night

The staff were very nice and this is a beautiful hotel with a beautiful view of the ocean. Great stay.

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AI-generated summary based on recent guest reviews

Location

Convenient for the ferry, train and village amenities, set on a hill with broad sea and harbour outlooks. Note the uphill walk from the station.

Related guest reviews

8

Jenny

24 Jul 2025

·

Stayed 1 night

Convenient for shops, good parking, lovely meal in hotel restaurant, view amazing.

8

Bruce

13 Jun 2024

·

Stayed 1 night

Nice quiet place with good view and convenient to train and ferry and restaurants.

10

Janice

22 May 2024

·

Stayed 1 night

Our stay at the hotel was brief just one night . The rooms were beautifully decorated, our bed faced looking out to the water . Breathtaking sunset . Everything in Mallaig is close , walking distance so didn’t need to drive to get to restaurants . Hotel sits on the hill overlooking the water . Staff friendly easy check in and check out .

8

Toni

30 Aug 2023

·

Stayed 2 nights

Great view, very close to restaurants and bars

10

Claire

24 Jul 2023

·

Stayed 1 night

Great location and perfect for our stay before and after our trip to the small isles.

10

Chiu-Hung

10 Jul 2024

·

Stayed 1 night

It's a lovely hotel and very close to the ferry terminal where we took the ferry to the Isle of Skye. We're lucky to get an ocean-view room which was spectacular. You can also walk to stores and restaurants easily. The only issue that I had was the automatic check-in and check-out process. We arrived around 9:30pm, and no one was at the reception. It felt a bit awkward.

10

Christopher

24 May 2025

·

Stayed 2 nights

Views are great. Near the ferry.

8

Sandra

13 Oct 2025

·

Stayed 1 night

Lovely hotel, very good staff and food If arriving by train the walk is up a steep hill, There is no lift but staff did take luggage up

10

Craig

29 Oct 2023

·

Stayed 1 night

Great location and very friendly staff

10

Benoit

27 Jun 2025

·

Stayed 1 night

Good location with parking, close to ferry. Older hotel but well maintained.

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AI-generated summary based on recent guest reviews

Dining

Dinner and many breakfasts receive strong praise, with the terrace a highlight. The restaurant is sometimes closed or limited, and breakfast can be extra or feel pricey; a few guests were disappointed with food quality.

Related guest reviews

8

Douglas

8 Jul 2025

·

Stayed 7 nights

Comfortable hotel in good condition for age. Superb restaurant and friendly staff.

8

Craig

16 May 2023

·

Stayed 1 night

Extremely pleasant stay. Friendly and efficient staff and welcoming atmosphere. Live music in the bar was a great touch. Unfortunate that due to staff shortages the restaurant wasn’t open but hopefully thats short term.

8

Lynn

5 Sept 2025

·

Stayed 1 night

One of the best meals we had while in Scotland. Great chef.

4

Michael

17 Aug 2024

·

Stayed 1 night

Dreadful overpriced food. The mattress was knackered and the room bin had not been emptied from the previous occupant.

10

John

3 Jul 2023

·

Stayed 1 night

Beautiful hotel, beautiful location with great views, excellent restaurant for dinner and breakfast

10

laurie

16 Sept 2024

·

Stayed 2 nights

Beautiful view of water from our comfortable room. Be prepared for climbing stairs! Breakfast and dinner was delicious!

8

Helen

23 Oct 2023

·

Stayed 2 nights

Lovely hotel. Room was very comfortable and brilliant sea view. Only down side was the restaurant was closed during our stay, but great places nearby to eat

8

andrew

29 Sept 2023

·

Stayed 1 night

The Staff were very pleasant, the Room itself clean and comfy, We thought it rather expensive at 217.50 for one night, and then 16.00 each for Buffet Breakfast wasnt good value at all. Would look for alternative next time.

10

Colin

20 Jul 2024

·

Stayed 2 nights

The hotel was brilliant, check in very easy and shown the room and where everything was, very clean and comfy the only thing that caught my eye and nothing could be helped was, my room was out the back and the fire escape badly needed painting as it looked a sight which again nothing can be helped but it just looked out of place in a stunning setting. The restaurant was fantastic, really nice food, and generous portions..

8

Hakan

20 Jul 2025

·

Stayed 1 night

Two couples traveling together from Glasgow with the train. Arriving around 2 pm and enjoyed the village and harbour. We checked in around 15:45 and got rooms on different floors. There were no elevators so the heavy luggage is… well heavy. The bar and staff was very polite. The breakfast although not included in the booked price was very good and also offered a wonderful view, real oceanfront.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $143	2 $148	3 $150	4 $148	5 $148	6	7
8 $164	9 $166	10 $164	11 $164	12 $170	13 $166	14 $166
15 $170	16 $165	17 $165	18 $291	19 $165	20 $168	21
22	23	24	25	26	27	28
29	30

West Highland Hotel

Prices for West Highland Hotel

Monthly average prices

About this property

Location

Room options

Single Room

Superior Double Room, 1 King Bed

Askival Studio

Classic Triple Room

Skye Studio

Classic Twin Room

Cosy Double

Classic Double Room

Superior Double Room

Cosy Twin

Superior Suite, 1 King Bed, Sea View

Family Room

Cuillin Studio

Rum Accessible Studio

Guest reviews of West Highland Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about West Highland Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $160	23 $164	24 $167
25 $169	26 $162	27 $164	28	29	30 $148	31 $146