Name: Hardwicke Hall Manor Hotel
Address: Hesleden, Monk Hesleden, Hartlepool, England, United Kingdom, Monk Hesleden, Durham, GB
Price range: $117–$145 per night
Rating: 8.03

What guests think

Across reviews, Hardwicke Hall Manor Hotel is praised for friendly, attentive staff, good breakfasts and meals, and the character of its historic, tranquil setting, while several guests also note dated decor in places.

Room experiences vary, with reports of uneven floors or internal steps, small or basic layouts, uncomfortable mattresses, noise through adjoining doors, and occasional bathroom and shower problems. Facilities draw mixed feedback: guests like the gardens and on-site parking. Best suited to travelers who value historic charm and a peaceful setting over modern polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the historic grounds and on-site parking. Other facilities are seldom highlighted, so consistent themes beyond these are limited.

Related guest reviews

10

paul

Apr 14, 2025

·

Stayed 1 night

Very friendly, nothing to mutch bother, Grounds where great for grandkids. Room was fantastic,and breakfast was great.

6

Ray

Jan 21, 2024

·

Stayed 1 night

Basically the hotel requires some TLC, especially the bedroom windows, they appeared to be on the verge of falling out! Otherwise our 1 night stay was very good, the bed was excellent, comfy and warm. Our breakfast was also very good, no issues really. The 1 one problem was the Wi-Fi, after 30 minutes I gave up!! We would certainly stay again.

8

Natalie

Mar 24, 2025

·

Stayed 2 nights

Family room was perfect, we didn't feel cramped and there was 5 of us. Room service was fast and housekeeping was fab as we were there 2nights, everything tidied and restocked for us.

8

Alister

Aug 21, 2024

·

Stayed 1 night

I really wanted to be able to give this place a glowing review as the staff are all really great, but for an overnight stay, it just didn't tick all the boxes for me. Food was very good, staff were excellent, grounds were lovely and it was quiet BUT, decor very dated, bed was seriously uncomfortable, bathroom tiny and shower was little more than a dribble. Lovely place though!

6

Michael

Sep 1, 2024

·

Stayed 1 night

They closed the bar at 9:45 because of a garden party which spoilt our stay

8

Dawn

Nov 10, 2024

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Stayed 1 night

Lovely property. No lift and room was at the top of the manor. Staff very friendly and helpful. Very tentative to children.

10

robert

Jan 31, 2023

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Stayed 1 night

The staff are friendly, informative, and couldn’t do enough for you! It’s a little dated but I like that with such an old building. It gives it character. Advice, please render the wall by the car park…it does look unsightly.

10

Shilpi

Jun 20, 2024

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Stayed 1 night

Lovely experience staying at an English manor. It has easy parking and a great garden to stroll on. it is family friendly and we liked the personal touch with video game setup in the room for the kids. Breakfast and meals are available. It is bit remote set in the village and it is not a 24-hour manned lobby so it is well suited for couples looking for a quiet time./

8

margaret

Jul 2, 2023

·

Stayed 1 night

A historic hotel with an old world feel. Everywhere was immaculately clean and the staff were very welcoming and attentive. Our room was large and quiet. The food (dinner and breakfast) were really good. Will stay again.

10

Barry

May 28, 2024

·

Stayed 2 nights

Our stay was very comfortable with the staff being extremely helpful and pleasant. Our room was very good although the steps in the room up to the bathroom and lounge area were disconcerting and could lead to trips and falls by young or old. The evening meals and breakfast were very good with a reasonable choice and well prepared and served. The parking area was less desirable with very rough ground and lack of organised parking bays.

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Cleanliness

Many guests found rooms and common areas clean, with housekeeping praised. However, several reports cite issues like mould, cobwebs, stained towels, and tired carpets or fusty smells in certain rooms.

Related guest reviews

4

Joanne

Feb 23, 2025

·

Stayed 1 night

Reception was packed with kids running about, welcome was friendly. Got to room, ‘bridal suite’ very small and basic but ok. Cobwebs on ceiling and taps on bath and sink broken. Also stains on towels. Worse was NO sleep the room adjoining to next door didn’t close properly they were up all night shouting, singing, arguing. When I say I didn’t have 1 hour sleep I’m not exaggerating. Called down to reception no answer, no one about either. 1.30 am got louder and was like that until we eventually got up and left at 6.30, didn’t even stay for breakfast. Never again. No help, no sleep, no breakfast. I couldn’t stay in the room a minute longer to wait until 8am when breakfast started. I paid £127.50 for the room and I deserve a refund. No one to even complain too on way out. It’s like your just left in your own during the night. The bits in the room wouldn’t have even bothered me but you don’t go to a hotel to relax and get no sleep or no help.

10

lyn

Sep 17, 2025

·

Stayed 1 night

My room was clean and warm. staff are always friendly professional and helpful Food is of a high standard and plentiful

10

paul

Apr 14, 2025

·

Stayed 1 night

Very friendly, nothing to mutch bother, Grounds where great for grandkids. Room was fantastic,and breakfast was great.

8

Natalie

Mar 24, 2025

·

Stayed 2 nights

Family room was perfect, we didn't feel cramped and there was 5 of us. Room service was fast and housekeeping was fab as we were there 2nights, everything tidied and restocked for us.

10

Carmen

Sep 28, 2025

·

Stayed 1 night

Spacious clean rooms, brilliant staff.. lovely food.

10

Emma

May 28, 2023

·

Stayed 1 night

Breakfast was included in the price, full cooked as well as gluten free and vegan options. Selection of cereals available as well as toast, croissants E.t.c. They accommodated us very well, 2 adults travelling with 3 small children. Our room was spacious and clean. Staff were all very inviting and pricing’s were reasonable, would recommend and would like to stay again in the future 😃.

6

Brian

Sep 7, 2024

·

Stayed 1 night

Review in two parts Part one Hotel location fantastic Staff fantastic Breakfast fantastic Part two Room 7 needs urgent updating. Bathroom spacious but needs totally replacing Mattress extremely uncomfortable Decoration dark and needs lighting improved No full length mirror Carpet needs cleaning Fusty smell throughout

8

margaret

Jul 2, 2023

·

Stayed 1 night

A historic hotel with an old world feel. Everywhere was immaculately clean and the staff were very welcoming and attentive. Our room was large and quiet. The food (dinner and breakfast) were really good. Will stay again.

8

Martyn

Sep 22, 2025

·

Stayed 1 night

Hotel was very clean although a little dated. All the staff are very friendly, Food was really nice, not a huge choice for evening meals but there was still enough choice for us. We originally came for afternoon tea and decided to stay the night. We stayed in the 4 poster bed room. It was very spacious & clean although the bed wasn't very comfortable

2

Andrew

May 25, 2025

·

Stayed 1 night

The ceiling in the room was mouldy and sagging as if had water behind it. Skirting board under the window was rotten and hanging off. This room would not have been out of place in the 60’s and Faulty Towers. Staff didn’t really seem to care when I asked for my money back. I was looking forward to staying here after a 6 hour drive, this is a place I would never consider or recommend to anyone. Super dated and not worth the money.

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Rooms

Rooms range from spacious to small and basic; decor is dated and bed comfort varies. Some mention internal steps or uneven floors, noise through adjoining doors, and tiny bathrooms with weak showers.

Related guest reviews

6

John

Mar 13, 2024

·

Stayed 1 night

Small room with a small portable tv at the back with no real views. It was a £50 room costing £80, The food is all very overpriced too. Yes its fresh and the staff are all very pleasant and helpful but i didn't feel any value for money.

4

Joanne

Feb 23, 2025

·

Stayed 1 night

Reception was packed with kids running about, welcome was friendly. Got to room, ‘bridal suite’ very small and basic but ok. Cobwebs on ceiling and taps on bath and sink broken. Also stains on towels. Worse was NO sleep the room adjoining to next door didn’t close properly they were up all night shouting, singing, arguing. When I say I didn’t have 1 hour sleep I’m not exaggerating. Called down to reception no answer, no one about either. 1.30 am got louder and was like that until we eventually got up and left at 6.30, didn’t even stay for breakfast. Never again. No help, no sleep, no breakfast. I couldn’t stay in the room a minute longer to wait until 8am when breakfast started. I paid £127.50 for the room and I deserve a refund. No one to even complain too on way out. It’s like your just left in your own during the night. The bits in the room wouldn’t have even bothered me but you don’t go to a hotel to relax and get no sleep or no help.

6

Ray

Jan 21, 2024

·

Stayed 1 night

Basically the hotel requires some TLC, especially the bedroom windows, they appeared to be on the verge of falling out! Otherwise our 1 night stay was very good, the bed was excellent, comfy and warm. Our breakfast was also very good, no issues really. The 1 one problem was the Wi-Fi, after 30 minutes I gave up!! We would certainly stay again.

8

Jane

May 21, 2025

·

Stayed 3 nights

Quaint old building, beautiful woodwork. The different floor levels, including in our room, could be a trip/fall hazard for older people. The staff were lovely, very helpful and friendly.

10

Carmen

Sep 28, 2025

·

Stayed 1 night

Spacious clean rooms, brilliant staff.. lovely food.

8

Alister

Aug 21, 2024

·

Stayed 1 night

I really wanted to be able to give this place a glowing review as the staff are all really great, but for an overnight stay, it just didn't tick all the boxes for me. Food was very good, staff were excellent, grounds were lovely and it was quiet BUT, decor very dated, bed was seriously uncomfortable, bathroom tiny and shower was little more than a dribble. Lovely place though!

8

Anthony

Aug 5, 2025

·

Stayed 2 nights

Very pleasantly surprised with this Hotel. Staff were truly lovely. Bedroom was a good size. Interior of the hotel was lovely. The food was good with a great breakfast. I really enjoyed a very pleasant stay for 2 nights.

6

Brian

Sep 7, 2024

·

Stayed 1 night

Review in two parts Part one Hotel location fantastic Staff fantastic Breakfast fantastic Part two Room 7 needs urgent updating. Bathroom spacious but needs totally replacing Mattress extremely uncomfortable Decoration dark and needs lighting improved No full length mirror Carpet needs cleaning Fusty smell throughout

8

Peter

Feb 17, 2024

·

Stayed 1 night

Lovely bed and staff just didn't like how the room is joined to another room by a locked door with over guests making noise only down side to the full stay but food and service and staff were excellent

8

Martyn

Sep 22, 2025

·

Stayed 1 night

Hotel was very clean although a little dated. All the staff are very friendly, Food was really nice, not a huge choice for evening meals but there was still enough choice for us. We originally came for afternoon tea and decided to stay the night. We stayed in the 4 poster bed room. It was very spacious & clean although the bed wasn't very comfortable

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Service

Staff are widely described as friendly, welcoming, and helpful. A few guests experienced slow responses or lack of overnight support, and occasional communication lapses.

Related guest reviews

8

shaun

Feb 20, 2024

·

Stayed 2 nights

Lovely place, stunning surrounding and polite staff. The only reason I knocked a star off was because there was no water for a shower on my last day there and not so much as an apology when mentioned it on check was. Was my concern as to why I didn’t want breakfast.

4

Joanne

Feb 23, 2025

·

Stayed 1 night

Reception was packed with kids running about, welcome was friendly. Got to room, ‘bridal suite’ very small and basic but ok. Cobwebs on ceiling and taps on bath and sink broken. Also stains on towels. Worse was NO sleep the room adjoining to next door didn’t close properly they were up all night shouting, singing, arguing. When I say I didn’t have 1 hour sleep I’m not exaggerating. Called down to reception no answer, no one about either. 1.30 am got louder and was like that until we eventually got up and left at 6.30, didn’t even stay for breakfast. Never again. No help, no sleep, no breakfast. I couldn’t stay in the room a minute longer to wait until 8am when breakfast started. I paid £127.50 for the room and I deserve a refund. No one to even complain too on way out. It’s like your just left in your own during the night. The bits in the room wouldn’t have even bothered me but you don’t go to a hotel to relax and get no sleep or no help.

10

lyn

Sep 17, 2025

·

Stayed 1 night

My room was clean and warm. staff are always friendly professional and helpful Food is of a high standard and plentiful

10

graham

Mar 10, 2024

·

Stayed 1 night

Staff super friendly , food good and accomodation lovely period features, would stay again

10

Robert

Jun 16, 2025

·

Stayed 1 night

Fantastic hotel fa tastic service.

8

Natalie

Mar 24, 2025

·

Stayed 2 nights

Family room was perfect, we didn't feel cramped and there was 5 of us. Room service was fast and housekeeping was fab as we were there 2nights, everything tidied and restocked for us.

10

Carmen

Sep 28, 2025

·

Stayed 1 night

Spacious clean rooms, brilliant staff.. lovely food.

8

Anthony

Aug 5, 2025

·

Stayed 2 nights

Very pleasantly surprised with this Hotel. Staff were truly lovely. Bedroom was a good size. Interior of the hotel was lovely. The food was good with a great breakfast. I really enjoyed a very pleasant stay for 2 nights.

6

Kevin

Aug 10, 2024

·

Stayed 1 night

I got there late and so cannot comment on lots but the staff were friendly and helpful.

8

Ann Catherine

Jul 19, 2024

·

Stayed 2 nights

The staff were so friendly and welcoming, excellent breakfast. Relaxing weekend

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Location

Quiet, countryside setting with scenic surroundings; some describe it as remote.

Related guest reviews

6

John

Mar 13, 2024

·

Stayed 1 night

Small room with a small portable tv at the back with no real views. It was a £50 room costing £80, The food is all very overpriced too. Yes its fresh and the staff are all very pleasant and helpful but i didn't feel any value for money.

10

Karen

Jun 4, 2023

·

Stayed 1 night

Quiet location

8

Alister

Aug 21, 2024

·

Stayed 1 night

I really wanted to be able to give this place a glowing review as the staff are all really great, but for an overnight stay, it just didn't tick all the boxes for me. Food was very good, staff were excellent, grounds were lovely and it was quiet BUT, decor very dated, bed was seriously uncomfortable, bathroom tiny and shower was little more than a dribble. Lovely place though!

10

Shilpi

Jun 20, 2024

·

Stayed 1 night

Lovely experience staying at an English manor. It has easy parking and a great garden to stroll on. it is family friendly and we liked the personal touch with video game setup in the room for the kids. Breakfast and meals are available. It is bit remote set in the village and it is not a 24-hour manned lobby so it is well suited for couples looking for a quiet time./

6

Brian

Sep 7, 2024

·

Stayed 1 night

Review in two parts Part one Hotel location fantastic Staff fantastic Breakfast fantastic Part two Room 7 needs urgent updating. Bathroom spacious but needs totally replacing Mattress extremely uncomfortable Decoration dark and needs lighting improved No full length mirror Carpet needs cleaning Fusty smell throughout

10

Colin

Sep 25, 2024

·

Stayed 1 night

I love this old Manor House hotel, it has an abundance of character in a charming, tranquil setting. Nothing was too much trouble for the staff attending to us. So friendly and obliging. Hotel is clean, food is great, I’ll definitely be back.

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Dining

Food and breakfast are often praised across reviews.

Related guest reviews

6

John

Mar 13, 2024

·

Stayed 1 night

Small room with a small portable tv at the back with no real views. It was a £50 room costing £80, The food is all very overpriced too. Yes its fresh and the staff are all very pleasant and helpful but i didn't feel any value for money.

10

lyn

Sep 17, 2025

·

Stayed 1 night

My room was clean and warm. staff are always friendly professional and helpful Food is of a high standard and plentiful

10

paul

Apr 14, 2025

·

Stayed 1 night

Very friendly, nothing to mutch bother, Grounds where great for grandkids. Room was fantastic,and breakfast was great.

8

Gareth

May 9, 2023

·

Stayed 2 nights

Overall a nice stay but my complaint about the lack of a properly cooked sausage didn’t get an adequate response- telling a chef isn’t the same as - can I replace it with a cooked one! Also grilling a tomato is easy but was unfortunately beyond the capability of this chef. Why does bacon have to be so hard? 2nd day couldn’t take the risk I had the veggie breakfast- actually the sausage was nice but the lack of fried potatoes substituted by 2 very small hash browns (very insipid colour) was also disappointing. Again the tomatoes hadn’t spent any time under a grill. Very few guests for breakfast that day too

6

Richard

Jun 1, 2025

·

Stayed 1 night

I booked the hotel for my honeymoon when booking I sent the hotel an email explaining it was my honeymoon and what time could I check in and few other questions about the place . My email was ignored . Upon arrival I checked in went to room and I was shocked as such a beautiful old building has not been well maintained. Paintwork is shabby the shower on off valve fell off also the soap dispenser fell of the wall while I was showering hitting my foot . Went to leave the room and the lock was broke . They did come straight out and fix it but still not great looked like it has been fixed that many times it’s had it . Apart from that the drinks we had were nice great range breakfast in the morning was great full English coffee and toast fresh juice just what was needed

10

Carmen

Sep 28, 2025

·

Stayed 1 night

Spacious clean rooms, brilliant staff.. lovely food.

8

Alister

Aug 21, 2024

·

Stayed 1 night

I really wanted to be able to give this place a glowing review as the staff are all really great, but for an overnight stay, it just didn't tick all the boxes for me. Food was very good, staff were excellent, grounds were lovely and it was quiet BUT, decor very dated, bed was seriously uncomfortable, bathroom tiny and shower was little more than a dribble. Lovely place though!

8

Anthony

Aug 5, 2025

·

Stayed 2 nights

Very pleasantly surprised with this Hotel. Staff were truly lovely. Bedroom was a good size. Interior of the hotel was lovely. The food was good with a great breakfast. I really enjoyed a very pleasant stay for 2 nights.

6

Brian

Sep 7, 2024

·

Stayed 1 night

Review in two parts Part one Hotel location fantastic Staff fantastic Breakfast fantastic Part two Room 7 needs urgent updating. Bathroom spacious but needs totally replacing Mattress extremely uncomfortable Decoration dark and needs lighting improved No full length mirror Carpet needs cleaning Fusty smell throughout

8

Martyn

Sep 22, 2025

·

Stayed 1 night

Hotel was very clean although a little dated. All the staff are very friendly, Food was really nice, not a huge choice for evening meals but there was still enough choice for us. We originally came for afternoon tea and decided to stay the night. We stayed in the 4 poster bed room. It was very spacious & clean although the bed wasn't very comfortable

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AI-generated summary based on recent guest reviews

Month	Average price
January	$110
February	$117
March	$107
April	$112
May	$115
June	$118
July	$115
August	$116
September	$117
October	$113
November	$111
December	$115

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6 $135	7 $123	8	9 $123	10 $123	11 $123	12
13 $117	14 $122	15 $125	16 $136	17 $126	18 $136	19 $127
20 $122	21 $126	22 $127	23 $139	24 $126	25 $124	26 $130
27 $130	28 $132	29 $145	30 $127

Su	Mo	Tu	We	Th	Fr	Sa
				1 $129	2 $125	3 $139
4 $125	5 $127	6 $127	7 $127	8 $132	9 $127	10 $126
11 $127	12 $131	13 $129	14 $127	15 $134	16 $127	17 $139
18 $129	19 $131	20 $131	21 $130	22 $132	23 $141	24 $129
25 $126	26 $133	27 $131	28 $127	29 $131	30 $127	31 $129

Hardwicke Hall Manor Hotel

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