Is parking available at the hotel?

Free self-parking is available on-site, although it is limited. No reservation is required.

What type of breakfast is offered?

A complimentary English breakfast is served daily from 7:30 AM to 9:30 AM.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 10:00 PM, and check-out is at 11:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible parking. However, specific details about accessible rooms and facilities are not provided.

Where is the hotel located in relation to local attractions?

The hotel is located in Kington, within a 5-minute drive of Hergest Croft Gardens and Small Breeds Farm Park and Owl Centre. It is approximately 18.5 miles from Brecon Beacons National Park and 3.3 miles from Hergest Ridge.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, which is heated. Specific operational hours are not mentioned.

Are children allowed at the hotel?

Children are welcome at the hotel, and there is no minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of GBP 30.00 per day, and advance request or confirmation is required. Specific information about cribs is not provided.

Burton Hotel

What guests think

Across recent reviews of Burton Hotel, travellers frequently praise the genuinely friendly, helpful staff, clean and comfortable rooms, and the well-kept leisure facilities—especially the pool, sauna and gym—alongside enjoyable, reasonably priced food and a satisfying breakfast.

Several comments note an older building with dated or compact bedrooms and some areas of the bar/restaurant looking tired, plus occasional niggles such as hot rooms, weak in‑room Wi‑Fi, an out-of-order lift, or minor bathroom and TV issues. A few guests also felt the “spa” is more a leisure centre, and some mentioned check‑in or check‑out hiccups. Overall, this is a traditional stay with character, better for relaxed breaks than for those seeking modern polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests consistently praise the leisure facilities—large pool with sauna, jacuzzi, steam room and gym—and find parking convenient. A few feel the spa is more like a leisure centre and mention awkward access via the restaurant or minor issues such as a weak steam room or a lift outage.

Related guest reviews

10

Jane

10 Aug 2025

·

Stayed 7 nights

Lovely atmosphere, friendly & helpful staff. Bar meals prices equated with other pubs & very good range of choices. Large room, very comfortable. Good parking. Lovely pool.

10

Ruth

25 Apr 2023

·

Stayed 2 nights

A lovely weekend away. The hotel was easy to find with plenty of parking. All members of staff were welcoming, informative and friendly. The room and on suite were perfect; a good size, clean and the beds were comfy. The food (breakfast and dinner) was delicious with a good selection of dishes, the small plates being perfect for children. My nieces' (who is 8) favorite part was the swimming pool which was a great size, nice changing rooms and towels provided. The perfect place to stay and enjoy Herefordshire and Brecon area.

6

Dominic

22 Feb 2025

·

Stayed 2 nights

Quite location ideal to explore the area including hay on wye. Room was nice and clean. Onky issue is access to the spa is through the returant which is odd in a dressing gown.

8

Mark

26 Sept 2025

·

Stayed 3 nights

Lovely Gym, pool and overall site. Friendly staff, decent food. Will be staying again

8

John

25 Aug 2024

·

Stayed 2 nights

Lovely venue - nice spa. Sports TV great. Would stay again. 👍

6

Kulvinder

29 Oct 2025

·

Stayed 1 night

Very outdated bar and restaurant area, we were in the new building which was a bit more modern. Spa wouldn’t really call it a spa either it’s more of a leisure centre with a hot tub unfortunately

10

Sophie

7 Sept 2024

·

Stayed 1 night

We had a short (one night) stay but thought the hotel was great. We had free parking right outside our room which came with standard amenities and was spacious. Every member of staff was so friendly and helpful, just so accommodating. We were ready to book in for a family swim session but were so pleased it was free as we were guests, the pool area is lovely and has a lovely hot tub/ sauna. They provided all towels for the spa too so no need to bring your own from your room. We booked in the restaurant and had no issue booking in with a high chair for our 1yr old, we ordered a light bite for her and the chef was happy to make it smaller for her - they offered this without us requesting. Breakfast was great, help yourself to fruits/drinks/toast and then order a large plated breakfast from the menu - lots of choice and all really tasty. The only thing was that our room was absolutely boiling and we could only open a patio door to let some air in, which was fine until we wanted to sleep as it was a fairly climbable wall by the outside road and didn’t feel it was wise to leave it open all night while we slept. Perhaps there was a way to keep it ajar without it being opened from the outside and we didn’t realise. Overall though, the staff were just super friendly and provided the best customer service, it really makes such a difference when staff are genuinely helpful.

10

Samantha

18 Nov 2025

·

Stayed 3 nights

Lovely stay. Staff very welcoming. Room was comfy and clean. Pool and gym were great!

10

Colin

10 Sept 2023

·

Stayed 2 nights

We found the Burton to be a well-run hotel with friendly and helpful staff. It exemplifies the best of the old-style hotels (i.e., before the rise of global chains) that I remember from 40+ years ago. Not that it is stuffy or hide-bound. The food is a blend of classic and more recent tastes. The spa is excellent with a nice pool for family groups and dedicated swimmers alike. (The steam room, though, could do with more steam.) We stayed during a heat wave but the bedroom was (just) OK for sleeping even without aircon. The surrounding area was new to us but well worth exploring further, so we shall probably be back fairly soon...

10

S

30 Jul 2025

·

Stayed 3 nights

We stayed in the modern annex next to the hotel, the facilities were excellent and it was lovely to be able to use the swimming pool in the spa.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe rooms and shared areas as clean or spotlessly kept, with housekeeping praised. A few note maintenance or hygiene issues such as an odour or slow-draining sink in one ensuite.

Related guest reviews

10

Holly

27 Feb 2026

·

Stayed 1 night

Lovely staff, clean room, good food.

8

Amanda

5 Jan 2026

·

Stayed 3 nights

Ideal 3 night break away. Made good use of the facilities, all the staff an asset to the hotel. Room spotlessly clean along with all the changing areas in the spa and hotel

10

Dennis

8 Sept 2025

·

Stayed 4 nights

Very clean and friendly. Excellent swimming pool

6

sue

6 Oct 2024

·

Stayed 1 night

Unfortunately the rooms onsuit had a very bad odour and the sink drained very slowly, as if it was partially blocked. Other than that staff was helpful and accommodating. We didnt have time to use spa and pool but it all looked very nice. Breakfast was very good.

10

Brendan

18 May 2025

·

Stayed 1 night

Very friendly,helpful staff who went out of their way to make us welcome and comfortable. Lovely clean room, modern facilities. Pool was lovely. Pleasant town with history, plenty of walks in the area. Would thoroughly recommend this hotel.

10

Ashley

5 Oct 2025

·

Stayed 2 nights

The hotel staff were very helpful and the room was very clean and the choice of evening meals was really good

10

Ian

2 Sept 2024

·

Stayed 2 nights

Very clean and comfortable hotel with great friendly and efficient staff and delicious food. Lovely spa facilities. Would stay again and recommend.

10

Samantha

18 Nov 2025

·

Stayed 3 nights

Lovely stay. Staff very welcoming. Room was comfy and clean. Pool and gym were great!

10

Sharon

26 Feb 2023

·

Stayed 3 nights

I stayed in Room 14 which is a single room, it was spotlessly clean and the bed was really comfy. The staff at the hotel were fabulous and made the stay very enjoyable. The pool is nice and I can recommend using the spa and having a massage with Gemma. My shoulder had been stiff and locked up for some time and Gemma sorted it out for and I have my flexibility back. The food in the restaurant was delicious.

10

Sarah

5 Jan 2024

·

Stayed 2 nights

Lovely hotel, very clean, staff really friendly and helpful. Food was excellent especially the evening meals. Parking ideal as easy to park right outside our room. Was ideal for our 2 night break

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, with some newer or larger options (including annex rooms and a few with patios), but several guests found bedrooms small or dated and a few noted very warm temperatures. Isolated issues included a non‑working TV and weak in‑room Wi‑Fi.

Related guest reviews

10

Tina

5 May 2024

·

Stayed 2 nights

A lovely stay room 32 , which has its own patio area outside . Very comfortable beds .

10

Mary

16 Sept 2023

·

Stayed 2 nights

The property is old, but pretty well kept. The bar and dining were very good, and the attention of the staff was excellent. I do wish the wifi would have been stronger, as I couldn't use it from my room, and had to go downstairs to use it.

6

Joseph

3 Sept 2024

·

Stayed 1 night

Gym and pool were nice but hotel itself was very outdated. TV in the room wouldn't work.

8

Christine

16 Mar 2024

·

Stayed 2 nights

Lovely staff very friendly, excellent food and very reasonably priced. Only down side ev charger on council carpark not working so nowhere to charge our car, luckily it’s a hybrid so had to use the petrol engine. Bedroom very dated and bed very hard making sleeping little difficult.

8

Dominic

22 Jul 2025

·

Stayed 1 night

The hotel highlights are the staff. All young but all so incredibly professional and helpful. The room we had was in a newer block and the room was good. It had a Separate patio area. Bed was comfortable. The shower floor did become very slippy when wet and a lot of water does escape from the shower onto the bathroom floor. We tried the restaurant and the food was good and reasonably priced. Breakfast is also included and again was good. We also used the leisure facilities and had a good swim in the pool. The bar was large and very reasonably priced. The town of Kington is a bit tired. Quite a lot of empty units but if your looking for a reasonably priced room and the location works for you I would say give this hotel and the incredible staff a go.

8

Patrick

11 Oct 2025

·

Stayed 1 night

Nice old hotel, comfy room, good food with leasure facilities. Enjoyed my stay.

10

Peter

2 May 2023

·

Stayed 3 nights

Bedrooms a bit tired but good. Walk in shower would have been good.

10

Sophie

7 Sept 2024

·

Stayed 1 night

We had a short (one night) stay but thought the hotel was great. We had free parking right outside our room which came with standard amenities and was spacious. Every member of staff was so friendly and helpful, just so accommodating. We were ready to book in for a family swim session but were so pleased it was free as we were guests, the pool area is lovely and has a lovely hot tub/ sauna. They provided all towels for the spa too so no need to bring your own from your room. We booked in the restaurant and had no issue booking in with a high chair for our 1yr old, we ordered a light bite for her and the chef was happy to make it smaller for her - they offered this without us requesting. Breakfast was great, help yourself to fruits/drinks/toast and then order a large plated breakfast from the menu - lots of choice and all really tasty. The only thing was that our room was absolutely boiling and we could only open a patio door to let some air in, which was fine until we wanted to sleep as it was a fairly climbable wall by the outside road and didn’t feel it was wise to leave it open all night while we slept. Perhaps there was a way to keep it ajar without it being opened from the outside and we didn’t realise. Overall though, the staff were just super friendly and provided the best customer service, it really makes such a difference when staff are genuinely helpful.

10

Steve

4 Apr 2024

·

Stayed 1 night

Lovely Hotel, and one of my favourites when I'm working in that area. Lovely food and a great range of beers on tap. Building is very old and rooms are very cramped

8

Jill

27 Oct 2024

·

Stayed 3 nights

A very pleasant hotel with polite, friendly staff. The spa is of a good quality and was never too busy. Breakfast was good and arrived quickly. Our room was slightly cramped but there are better rooms available. The hotel is in a good position for walking locally.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming and helpful across reception, dining and spa, with many guests noting staff go out of their way. A few report check‑in/check‑out hiccups or inconsistent politeness.

Related guest reviews

10

John

12 Oct 2025

·

Stayed 1 night

Excellent service throughout

10

Linda

10 Mar 2025

·

Stayed 1 night

The staff went out of their way to be helpful - very impressive.

8

Brett

17 Jul 2025

·

Stayed 1 night

We arrived for check in and it was a disappointment . We waited for 5 mins at the front desk when a local customer said no one’s been at the desk for ages you may want to ask the bar staff . So I went to the bar and the bar staff looked at me like I had 3 heads and said I don’t deal with that . So I asked who does and where are they . Again he just looked like I had 3 heads . So eventually after 20 minutes I googled the number for the hotel and phoned when the person who was on the front desk came out of the cellar . She couldn’t find our booking and had to check for it . She then showed us to our room which was very nice ( although the bath plug wouldn’t pull out to drain the water ) the food was very nice in the restaurant that night and at breakfast the next morning . The leisure facilities was also very nice with a pool and jacuzzi to relax in . It was very warm in the room but as it was one of the hottest days of the year that was the same everywhere . Upon check out we had another slight issue , a different front desk staff wanted to charge us for the room which we had pre paid . This was quickly resolved showing them the email receipt but again just let the whole check in check out part of it down massively.

10

Mr

5 Oct 2025

·

Stayed 1 night

Polite and very helpful staff at reception and dining. Lovely breakfast and excellent accommodation. Me and partner had a very Special time together 10/10

8

Franc

31 Dec 2025

·

Stayed 3 nights

All the staff were brilliant, so friendly and helpful

10

Louise

30 May 2023

·

Stayed 1 night

All round great hotel, great facilities, friendly staff, good sized rooms.

8

Colin

22 Apr 2023

·

Stayed 1 night

The checking out staff were very different to the evening staff. no so polite and less helpful

10

ANDREW

19 Jun 2023

·

Stayed 2 nights

I felt that all the staff wanted to provide an excellent customer experience

10

Yvonne

16 Nov 2025

·

Stayed 2 nights

All staff were wonderful

10

Sonia

26 Oct 2025

·

Stayed 1 night

Great team and lovely stay - The girls at reception were so helpful and sweet, exactly what we needed, thank you

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AI-generated summary based on recent guest reviews

Location

Location suits walkers and local exploring, with mentions of a central/quiet setting, easy access to Hergest Ridge and countryside, and handy parking. A few found the town of Kington a little tired.

Related guest reviews

10

Jane

10 Aug 2025

·

Stayed 7 nights

Lovely atmosphere, friendly & helpful staff. Bar meals prices equated with other pubs & very good range of choices. Large room, very comfortable. Good parking. Lovely pool.

10

Ruth

25 Apr 2023

·

Stayed 2 nights

A lovely weekend away. The hotel was easy to find with plenty of parking. All members of staff were welcoming, informative and friendly. The room and on suite were perfect; a good size, clean and the beds were comfy. The food (breakfast and dinner) was delicious with a good selection of dishes, the small plates being perfect for children. My nieces' (who is 8) favorite part was the swimming pool which was a great size, nice changing rooms and towels provided. The perfect place to stay and enjoy Herefordshire and Brecon area.

8

Brian

3 Apr 2023

·

Stayed 2 nights

Central and conveniently to where we were going

10

Brett

30 Sept 2024

·

Stayed 2 nights

Fantastic hotel. Both traditional and modern. Friendly and helpful staff. Great breakfast option with lots of seating Well socked, large bar and area. Walking distance to Hergest Ridge and surrounding countryside. Unfortunately didn't take advantage of the pool and gym.

8

Dominic

22 Jul 2025

·

Stayed 1 night

The hotel highlights are the staff. All young but all so incredibly professional and helpful. The room we had was in a newer block and the room was good. It had a Separate patio area. Bed was comfortable. The shower floor did become very slippy when wet and a lot of water does escape from the shower onto the bathroom floor. We tried the restaurant and the food was good and reasonably priced. Breakfast is also included and again was good. We also used the leisure facilities and had a good swim in the pool. The bar was large and very reasonably priced. The town of Kington is a bit tired. Quite a lot of empty units but if your looking for a reasonably priced room and the location works for you I would say give this hotel and the incredible staff a go.

10

Angela

2 Jun 2023

·

Stayed 1 night

Friendly staff and a good place to stay when visiting the Hay Festival

10

David

29 Oct 2024

·

Stayed 2 nights

Well laid out for disabled access, no problem parking/unloading. Times require changing in the in the information books, states breakfast served till 10 am when they actually close at 9:30 am. But apart from this a enjoyable stay.

10

Justine

30 May 2023

·

Stayed 1 night

Lovely quiet hotel with friendly staff

8

Jill

27 Oct 2024

·

Stayed 3 nights

A very pleasant hotel with polite, friendly staff. The spa is of a good quality and was never too busy. Breakfast was good and arrived quickly. Our room was slightly cramped but there are better rooms available. The hotel is in a good position for walking locally.

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AI-generated summary based on recent guest reviews

Dining

Food and drink receive strong feedback: tasty dinners, generous breakfasts with good choice, and bar meals reasonably priced. Minor criticisms include a dated bar ambience, limited beer variety, or prices feeling a bit high to a few.

Related guest reviews

10

Holly

27 Feb 2026

·

Stayed 1 night

Lovely staff, clean room, good food.

10

Jane

10 Aug 2025

·

Stayed 7 nights

Lovely atmosphere, friendly & helpful staff. Bar meals prices equated with other pubs & very good range of choices. Large room, very comfortable. Good parking. Lovely pool.

10

Niel le

8 Feb 2026

·

Stayed 3 nights

Nice and cozy, great food and very friendly staff 👍

10

Jo

22 Aug 2024

·

Stayed 2 nights

Great staff and breakfast. The evening dinning food was good quality at a good price

10

Ashley

5 Oct 2025

·

Stayed 2 nights

The hotel staff were very helpful and the room was very clean and the choice of evening meals was really good

10

Sophie

7 Sept 2024

·

Stayed 1 night

We had a short (one night) stay but thought the hotel was great. We had free parking right outside our room which came with standard amenities and was spacious. Every member of staff was so friendly and helpful, just so accommodating. We were ready to book in for a family swim session but were so pleased it was free as we were guests, the pool area is lovely and has a lovely hot tub/ sauna. They provided all towels for the spa too so no need to bring your own from your room. We booked in the restaurant and had no issue booking in with a high chair for our 1yr old, we ordered a light bite for her and the chef was happy to make it smaller for her - they offered this without us requesting. Breakfast was great, help yourself to fruits/drinks/toast and then order a large plated breakfast from the menu - lots of choice and all really tasty. The only thing was that our room was absolutely boiling and we could only open a patio door to let some air in, which was fine until we wanted to sleep as it was a fairly climbable wall by the outside road and didn’t feel it was wise to leave it open all night while we slept. Perhaps there was a way to keep it ajar without it being opened from the outside and we didn’t realise. Overall though, the staff were just super friendly and provided the best customer service, it really makes such a difference when staff are genuinely helpful.

10

Mr

5 Oct 2025

·

Stayed 1 night

Polite and very helpful staff at reception and dining. Lovely breakfast and excellent accommodation. Me and partner had a very Special time together 10/10

10

Paul

18 Jan 2026

·

Stayed 1 night

The staff where very welcoming and friendly, food was fantastic 👌

10

Darren

26 Aug 2024

·

Stayed 1 night

Great food great spa great staff good choice of food and drink only wye valley beer which is the same all over the town sadly and the locals were a bit colourful with their language in the bar and it must be said in all the bars in town but overall a great little stop over and stay

8

Jill

27 Oct 2024

·

Stayed 3 nights

A very pleasant hotel with polite, friendly staff. The spa is of a good quality and was never too busy. Breakfast was good and arrived quickly. Our room was slightly cramped but there are better rooms available. The hotel is in a good position for walking locally.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $156	23 $194	24 $205
25 $185	26 $179	27 $149	28 $148	29 $151	30 $148	31 $206

Su	Mo	Tu	We	Th	Fr	Sa
1 $150	2 $180	3 $153	4 $143	5 $150	6 $143	7 $166
8 $149	9 $152	10 $150	11 $152	12 $150	13 $150	14 $200
15 $180	16 $180	17 $180	18 $180	19 $180	20 $151	21 $169
22 $158	23 $149	24 $152	25 $152	26 $139	27 $190	28 $221
29 $184	30 $184

Burton Hotel

About this property

Location

Room options

Room, 1 King Bed, Accessible

Deluxe Twin Room

Standard Twin Room

Triple Room

Deluxe Double Room

Guest reviews of Burton Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Burton Hotel

Prices for upcoming dates