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Basingstoke Hotel


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Non-Smoking Rooms

  • Banquet Facilities

  • Safe-Deposit Box

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Basingstoke Country Hotel & Spa, reviews paint a mixed picture, praising friendly staff, easy parking, and a convenient location, while noting dated rooms, inconsistent cleanliness, temperature issues, and extra fees for leisure facilities and in-room Wi-Fi.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Mixed

Service

Mixed

Location

Convenient

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2

John

IAN-logo

17 Apr 2026

·

Stayed 2 nights

The Walls and upper area of the Swimming pool area needs addressing (Green Algie) I'm not 100% sure but there may be a pipe leaking under the carpet in room 115 The Floor boards above 115 are a disturbing issue as I was woken up very early Over all an OK stay
The Walls and upper area of the Swimming pool area needs addressing (Green Algie) I'm not 100% sure but there may be a pipe leaking under the carpet in room 115 The Floor boards above 115 are a disturbing issue as I was woken up very early Over all an OK stay

4

David

IAN-logo

23 Mar 2026

·

Stayed 1 night

Room had no heating Half the lights and power sockets didn’t work The receptionist couldn’t be bothered to sort the issues as it wasn’t her problem.
Room had no heating Half the lights and power sockets didn’t work The receptionist couldn’t be bothered to sort the issues as it wasn’t her problem.

10

David

IAN-logo

16 Mar 2026

·

Stayed 1 night

As usual excellent service excellent value
As usual excellent service excellent value

8

William

IAN-logo

10 Mar 2026

·

Stayed 1 night

Very good value for money, a few small aesthetic issues with the room but nothing that caused any inconvenience. £30 cheaper than other nearby hotels and I had a really good night sleep.
Very good value for money, a few small aesthetic issues with the room but nothing that caused any inconvenience. £30 cheaper than other nearby hotels and I had a really good night sleep.

2

John

IAN-logo

6 Feb 2026

·

Stayed 3 nights

Creaking floor boards in room and 1st floor corridor Noisey fan never swithing off can hear others in rooms next or above Only one price for Meal (you must have 3 courses) Not customer care I think Sauna and Steam room a few issues temp etc Well I stayed dry inside
Creaking floor boards in room and 1st floor corridor Noisey fan never swithing off can hear others in rooms next or above Only one price for Meal (you must have 3 courses) Not customer care I think Sauna and Steam room a few issues temp etc Well I stayed dry inside

Nately Scures, Hook, Hook, England, United Kingdom

Location

Located in Hook, Basingstoke Hotel is in a rural area. North Hants Golf Club and Basingstoke Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit The Anvil and Basingstoke Leisure Park. Hart Leisure Centre and Arborfield Green Leisure Centre are also worth visiting.

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:30

Before 10:00


Good to know

Additional policies and info about this property.

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FAQs

Yes, the hotel offers free on-site parking for guests. No reservation is required.


The hotel provides a full breakfast, with costs approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children. Specific serving hours are not mentioned.


Yes, pets are allowed at the hotel with a fee of GBP 10.00 per pet, per stay. Service animals are exempt from fees.


Check-in is from 15:00 until 23:30, and check-out is by 10:00. Early check-in is available for a fee of GBP 10.00, and late check-out is available for GBP 15.00, both subject to availability.


The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is situated in Hook, Hampshire, in a rural area. It is near attractions such as Odiham Castle and Basing House, with nearby leisure centers and golf courses.


Yes, the hotel features an indoor swimming pool and an outdoor heated pool. Specific operational hours are not mentioned.


Children are welcome at the hotel. The minimum age for children to stay for free is not specified.


The hotel offers rollaway beds for a fee of GBP 25.00 per night, subject to availability. Advance request is required for confirmation.


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