The Spa Hotel

The view of the sea is amazing. Parking was a problem as not too many spaces

Situated in an ideal area and we were impressed with the hotel in the main. Our only two issues were the bathroom wallpaper looked a bit scruffy and the food wasn’t brilliant. The outside seating area and views were great and the parking was easy.

An overall pleasant experience. Staff were excellent. The hotel is in the midst of renovations. It should be beautiful once completed. We would return.

dejligt beliggende hotel Vi nød stedet og beliggenheden. Desværre var man igang med ombygning på stedet. Så desværre var selve restaurationen ret uinteressant. Heldigvis kunne man så sidde udenfor og nyde den dejlige udsigt. Vi kommer gerne igen.

Staff were really attentive and polite Building work ongoing but didn’t spoil our time The room was comfy, bright and clean. Only thing to make it better will be when the snagging is done in the rooms.

When I booked I was attracted by the photo. When we arrived the part of the building shown in the photo had been demolished and was a building site. There was no disabled parking. Entrance to the hotel was by an emergency exit at the back of the building. The room had recently been decorated but the bathroom was tiny to the extent there was not even space for a towel rail. Towels were on the bed. The bed mattress was lumpy, creaky and in need of replacement. We did not sleep well. The dining and bar were obviously a temporary placement due to the building work and the dining closed at 19.30. This hotel was expensive, no price concession was made for the building work and it was not worth the money. Avoid at least until the building work is complete. And even then the publicity shots need to be changed.

Shabby, needs upgrade. Bed uncomfortable. 40 min wait for food after ordering No window in breakfast room Should have reduced prices during renovations

Lovely place. Amazing views and they have done a great job with the outside eating spaces. Staff all brilliant in terms of work ethic and service. Food was ok, portion sizes huge so if you have hollow legs you’ll love it. Downside was being in a room right next to the cellar delivery in the morning. Made so much noise we might as well had helped them unload the kegs. And in no universe is that room worth £240 for a night with no breakfast. Totally overpriced

Builders still finishing the hotel!

I had concerns when I arrived to find the workmen were still finishing off the hotel entrance, and experienced a dilemma on finding nowhere safe to park. There then followed an uncomfortable check in where my reservation was not what I felt I had originally booked through a third party. The room was large, clean and adequate, though not up to the standard of the newly renovated bar and restaurant. Here endeth my grippes, for the receptionist quickly addressed my booking to my satisfaction and showed me to my room. Drinks in the bar that evening were all served in the correct glasses, what a joy! Bottles of wine were reasonably priced and the choice on all alcohol fronts was more than adequate. Our evening meal was plentiful, and accompanied by the most amazing sea view. Breakfast the next morning was again served with a sea view, and a choice to satisfy any pallet. I had kippers which were lovely. But, the highlight of my stay was the service I received from one particular waitress who I believe to be called Tracy. She found me a table outside, chairs to listen to the music, and an enhancement for my bubbles. Over the two days she went above and beyond again and again. Good service can not be bought, it comes from the heart, and Tracy has a big, kind heart.

Situated in an ideal area and we were impressed with the hotel in the main. Our only two issues were the bathroom wallpaper looked a bit scruffy and the food wasn’t brilliant. The outside seating area and views were great and the parking was easy.

Disappointing. Was the most I have paid for a 3 night break without breakfast, in a long time. First room had no view, glass doors out to the car park. Room smelt heavily of damp dog. Shower was a death trap. Asked to change rooms for one with a bath and quieter. They did accommodate this with no fuss, and house maid Carol was a star. Food was generally a “miss” although did had a nice lunch of crispy belly pork and boa buns one day. Ordered room service of a cheese board. Huge chunks of cheese, crackers, grapes and quince paste ( tasteless orange jelly in slices, ughhhh). No butter, no knife so ended up eating some cheese with a teaspoon. One evening ordered vegetable curry. A swimming bowl of soupy sauce arrive filled with mange tout, no chick peas or sweet potato as described. Rice should have been pilau, but was effectively boil in the bag white rice. That was all sent back and had deep fried frozen scampi which fell apart and requested new potatoes and it came with peas. Was okay. Very young staff - would looked terrified if asked about anything, or miserable. The bar was covered in dirty glasses. My sense is they had more business than they could manage on food and drink side. The hotel has good sea views from its balcony deck and outside seating. Is a precipitous incline down to the sea and the road in a very steep gradient. I did not appreciate this and getting down to the beach before the funicular opened was lethal for an older lady. Location good.

Very comfortable firm bed. Clean throughout. Great customer service.

Cllean comfortable hotel with good amenities. Friendly helpful staff.

A great hotel in a great location with excellent staff that know how to mix friendliness with professionalism. The rooms were spotless so well done to the Housekeeping team. The restaurant is well worth a visit with spectacular views and excellent food. I'll definitely be back soon.

Room was cold on arrival, large windows single glazed. Eventually found how to use heater above door, the next day. Toilet roll holder not fixed properly and roll kept falling off. No towel rail in bathroom. Arrived 5.15pm, kettle, tea, coffee facility not well lit. Had to move a bedside lamp to help see. No long mirror in room. Breakfast excellent, with very large portions. Had to book out by 11am and train not till 5pm so we were able to leave luggage in reception. Sunday, the restaurant was very busy with Sunday lunches, with very few seats available for coffee or reading the paper due to no separate lounge, because of major alterations going on.

Staff were really attentive and polite Building work ongoing but didn’t spoil our time The room was comfy, bright and clean. Only thing to make it better will be when the snagging is done in the rooms.

Shabby, needs upgrade. Bed uncomfortable. 40 min wait for food after ordering No window in breakfast room Should have reduced prices during renovations

No toiletries supplied in the bathroom. Bath drain plug loose. Water leaking. Windows are foggy from outside. Generally a tired looking place.

I had concerns when I arrived to find the workmen were still finishing off the hotel entrance, and experienced a dilemma on finding nowhere safe to park. There then followed an uncomfortable check in where my reservation was not what I felt I had originally booked through a third party. The room was large, clean and adequate, though not up to the standard of the newly renovated bar and restaurant. Here endeth my grippes, for the receptionist quickly addressed my booking to my satisfaction and showed me to my room. Drinks in the bar that evening were all served in the correct glasses, what a joy! Bottles of wine were reasonably priced and the choice on all alcohol fronts was more than adequate. Our evening meal was plentiful, and accompanied by the most amazing sea view. Breakfast the next morning was again served with a sea view, and a choice to satisfy any pallet. I had kippers which were lovely. But, the highlight of my stay was the service I received from one particular waitress who I believe to be called Tracy. She found me a table outside, chairs to listen to the music, and an enhancement for my bubbles. Over the two days she went above and beyond again and again. Good service can not be bought, it comes from the heart, and Tracy has a big, kind heart.

Front of premises is being refurbished so its a bit of a shock when you pull in car park. Only moan was that WiFi in room was garbage

Disappointing. Was the most I have paid for a 3 night break without breakfast, in a long time. First room had no view, glass doors out to the car park. Room smelt heavily of damp dog. Shower was a death trap. Asked to change rooms for one with a bath and quieter. They did accommodate this with no fuss, and house maid Carol was a star. Food was generally a “miss” although did had a nice lunch of crispy belly pork and boa buns one day. Ordered room service of a cheese board. Huge chunks of cheese, crackers, grapes and quince paste ( tasteless orange jelly in slices, ughhhh). No butter, no knife so ended up eating some cheese with a teaspoon. One evening ordered vegetable curry. A swimming bowl of soupy sauce arrive filled with mange tout, no chick peas or sweet potato as described. Rice should have been pilau, but was effectively boil in the bag white rice. That was all sent back and had deep fried frozen scampi which fell apart and requested new potatoes and it came with peas. Was okay. Very young staff - would looked terrified if asked about anything, or miserable. The bar was covered in dirty glasses. My sense is they had more business than they could manage on food and drink side. The hotel has good sea views from its balcony deck and outside seating. Is a precipitous incline down to the sea and the road in a very steep gradient. I did not appreciate this and getting down to the beach before the funicular opened was lethal for an older lady. Location good.

Friendly, welcoming check in. Nice big rooms. Very dog friendly. Breakfast was outstanding! So hospitable....explained to the manager that we found our beds uncomfortable, the manager organised new mattresses with no question and a smile. We did find the room to be a bit stuffy as the only ventilation was possible of we kept the french door on the latch, which was perfect during the day but perhaps a little unsafe at night. We used the air conditioninh unit to circulate air in the room which was fine but noisy. On the whole, this wasn't a major issue, we worked around it. The location of The Spa Hotel is unreal - walking distance to just about everywhere worth visiting in Saltburn. We can't wait to come back, it will be the only place we stay. The staff, from housekeeping to management are all an asset to the place. Thanks for having us.

Beautiful room , quality hotel

Saltburn Spa Hôtel is a brilliant place to stay and relax. Our room was stylish and comfortable, with a lovely view of the sea. Staff were very precessional, friendly and attentive, and the food was great too. I would thoroughly recommend this hotel to everyone.

Room was cold on arrival, large windows single glazed. Eventually found how to use heater above door, the next day. Toilet roll holder not fixed properly and roll kept falling off. No towel rail in bathroom. Arrived 5.15pm, kettle, tea, coffee facility not well lit. Had to move a bedside lamp to help see. No long mirror in room. Breakfast excellent, with very large portions. Had to book out by 11am and train not till 5pm so we were able to leave luggage in reception. Sunday, the restaurant was very busy with Sunday lunches, with very few seats available for coffee or reading the paper due to no separate lounge, because of major alterations going on.

A beautiful gem! Thoroughly relaxed and enjoyed our stay. It’s a beautiful hotel, in a lovely location. Food was delicious and the staff were so friendly and helpful. The hotel room was so pretty, tall ceilings, beautiful decor and soft furnishings. Large lovely bathroom. Good hearing and also good air con. I’ll definitely return and recommend.

Absolutely beautiful hotel! Gorgeous rooms, delicious food, lovely staff and the most stunning views! A perfect hotel by the sea!

Lovely place. Amazing views and they have done a great job with the outside eating spaces. Staff all brilliant in terms of work ethic and service. Food was ok, portion sizes huge so if you have hollow legs you’ll love it. Downside was being in a room right next to the cellar delivery in the morning. Made so much noise we might as well had helped them unload the kegs. And in no universe is that room worth £240 for a night with no breakfast. Totally overpriced

Great room with fantastic view.

Disappointing. Was the most I have paid for a 3 night break without breakfast, in a long time. First room had no view, glass doors out to the car park. Room smelt heavily of damp dog. Shower was a death trap. Asked to change rooms for one with a bath and quieter. They did accommodate this with no fuss, and house maid Carol was a star. Food was generally a “miss” although did had a nice lunch of crispy belly pork and boa buns one day. Ordered room service of a cheese board. Huge chunks of cheese, crackers, grapes and quince paste ( tasteless orange jelly in slices, ughhhh). No butter, no knife so ended up eating some cheese with a teaspoon. One evening ordered vegetable curry. A swimming bowl of soupy sauce arrive filled with mange tout, no chick peas or sweet potato as described. Rice should have been pilau, but was effectively boil in the bag white rice. That was all sent back and had deep fried frozen scampi which fell apart and requested new potatoes and it came with peas. Was okay. Very young staff - would looked terrified if asked about anything, or miserable. The bar was covered in dirty glasses. My sense is they had more business than they could manage on food and drink side. The hotel has good sea views from its balcony deck and outside seating. Is a precipitous incline down to the sea and the road in a very steep gradient. I did not appreciate this and getting down to the beach before the funicular opened was lethal for an older lady. Location good.

The service at breakfast was very poor. Waited 75mins before order came When this was reported to the general manager her response was indifferent at best and never mind she would pass the message to the kitchen but it was sunny in Saltburn !! Never once apologized. This marred an otherwise pleasant stop over.

Very comfortable firm bed. Clean throughout. Great customer service.

Cllean comfortable hotel with good amenities. Friendly helpful staff.

Saltburn Spa Hôtel is a brilliant place to stay and relax. Our room was stylish and comfortable, with a lovely view of the sea. Staff were very precessional, friendly and attentive, and the food was great too. I would thoroughly recommend this hotel to everyone.

Friendly reception staff. Great views & location. We ate lunch in the restaurant which was very good as was breakfast especially the omelette Would stay again

Steven the manager went sbove and beyond to correct our booking and accomodate my elderly disabled parents. I cant thank you all enough. We had a lovley time, and loved watching dawn break and the sun rise over the sea, surrounded by the dawn chorus. Breakfast was amazing, Thanks again.

Staff were really attentive and polite Building work ongoing but didn’t spoil our time The room was comfy, bright and clean. Only thing to make it better will be when the snagging is done in the rooms.

Some of the staff were very attentive but not all . Our stay was spoilt because of the service at breakfast,

I had concerns when I arrived to find the workmen were still finishing off the hotel entrance, and experienced a dilemma on finding nowhere safe to park. There then followed an uncomfortable check in where my reservation was not what I felt I had originally booked through a third party. The room was large, clean and adequate, though not up to the standard of the newly renovated bar and restaurant. Here endeth my grippes, for the receptionist quickly addressed my booking to my satisfaction and showed me to my room. Drinks in the bar that evening were all served in the correct glasses, what a joy! Bottles of wine were reasonably priced and the choice on all alcohol fronts was more than adequate. Our evening meal was plentiful, and accompanied by the most amazing sea view. Breakfast the next morning was again served with a sea view, and a choice to satisfy any pallet. I had kippers which were lovely. But, the highlight of my stay was the service I received from one particular waitress who I believe to be called Tracy. She found me a table outside, chairs to listen to the music, and an enhancement for my bubbles. Over the two days she went above and beyond again and again. Good service can not be bought, it comes from the heart, and Tracy has a big, kind heart.

Great sea views

The view of the sea is amazing. Parking was a problem as not too many spaces

the staff were friendly, the location is brilliant.

Situated in an ideal area and we were impressed with the hotel in the main. Our only two issues were the bathroom wallpaper looked a bit scruffy and the food wasn’t brilliant. The outside seating area and views were great and the parking was easy.

Disappointing. Was the most I have paid for a 3 night break without breakfast, in a long time. First room had no view, glass doors out to the car park. Room smelt heavily of damp dog. Shower was a death trap. Asked to change rooms for one with a bath and quieter. They did accommodate this with no fuss, and house maid Carol was a star. Food was generally a “miss” although did had a nice lunch of crispy belly pork and boa buns one day. Ordered room service of a cheese board. Huge chunks of cheese, crackers, grapes and quince paste ( tasteless orange jelly in slices, ughhhh). No butter, no knife so ended up eating some cheese with a teaspoon. One evening ordered vegetable curry. A swimming bowl of soupy sauce arrive filled with mange tout, no chick peas or sweet potato as described. Rice should have been pilau, but was effectively boil in the bag white rice. That was all sent back and had deep fried frozen scampi which fell apart and requested new potatoes and it came with peas. Was okay. Very young staff - would looked terrified if asked about anything, or miserable. The bar was covered in dirty glasses. My sense is they had more business than they could manage on food and drink side. The hotel has good sea views from its balcony deck and outside seating. Is a precipitous incline down to the sea and the road in a very steep gradient. I did not appreciate this and getting down to the beach before the funicular opened was lethal for an older lady. Location good.

Close to the beach great views friendly staff restaurants near by

Friendly, welcoming check in. Nice big rooms. Very dog friendly. Breakfast was outstanding! So hospitable....explained to the manager that we found our beds uncomfortable, the manager organised new mattresses with no question and a smile. We did find the room to be a bit stuffy as the only ventilation was possible of we kept the french door on the latch, which was perfect during the day but perhaps a little unsafe at night. We used the air conditioninh unit to circulate air in the room which was fine but noisy. On the whole, this wasn't a major issue, we worked around it. The location of The Spa Hotel is unreal - walking distance to just about everywhere worth visiting in Saltburn. We can't wait to come back, it will be the only place we stay. The staff, from housekeeping to management are all an asset to the place. Thanks for having us.

The Spa Hotel sits just above the gorgeous coastline with an easy path down to the seaside. It is a slightly steep hill up to the town center, but that's easily walkable. The restaurant was excellent and everyone so kind and friendly. I saw the most spectacular sunrise and sunset at the property. You can't help but fall in love with the Hotel and it's natural beauty in the seaside surroundings.

Friendly reception staff. Great views & location. We ate lunch in the restaurant which was very good as was breakfast especially the omelette Would stay again

Absolutely beautiful hotel! Gorgeous rooms, delicious food, lovely staff and the most stunning views! A perfect hotel by the sea!

Situated in an ideal area and we were impressed with the hotel in the main. Our only two issues were the bathroom wallpaper looked a bit scruffy and the food wasn’t brilliant. The outside seating area and views were great and the parking was easy.

Disappointing. Was the most I have paid for a 3 night break without breakfast, in a long time. First room had no view, glass doors out to the car park. Room smelt heavily of damp dog. Shower was a death trap. Asked to change rooms for one with a bath and quieter. They did accommodate this with no fuss, and house maid Carol was a star. Food was generally a “miss” although did had a nice lunch of crispy belly pork and boa buns one day. Ordered room service of a cheese board. Huge chunks of cheese, crackers, grapes and quince paste ( tasteless orange jelly in slices, ughhhh). No butter, no knife so ended up eating some cheese with a teaspoon. One evening ordered vegetable curry. A swimming bowl of soupy sauce arrive filled with mange tout, no chick peas or sweet potato as described. Rice should have been pilau, but was effectively boil in the bag white rice. That was all sent back and had deep fried frozen scampi which fell apart and requested new potatoes and it came with peas. Was okay. Very young staff - would looked terrified if asked about anything, or miserable. The bar was covered in dirty glasses. My sense is they had more business than they could manage on food and drink side. The hotel has good sea views from its balcony deck and outside seating. Is a precipitous incline down to the sea and the road in a very steep gradient. I did not appreciate this and getting down to the beach before the funicular opened was lethal for an older lady. Location good.

The service at breakfast was very poor. Waited 75mins before order came When this was reported to the general manager her response was indifferent at best and never mind she would pass the message to the kitchen but it was sunny in Saltburn !! Never once apologized. This marred an otherwise pleasant stop over.

The Spa Hotel sits just above the gorgeous coastline with an easy path down to the seaside. It is a slightly steep hill up to the town center, but that's easily walkable. The restaurant was excellent and everyone so kind and friendly. I saw the most spectacular sunrise and sunset at the property. You can't help but fall in love with the Hotel and it's natural beauty in the seaside surroundings.

Friendly reception staff. Great views & location. We ate lunch in the restaurant which was very good as was breakfast especially the omelette Would stay again

Absolutely beautiful hotel! Gorgeous rooms, delicious food, lovely staff and the most stunning views! A perfect hotel by the sea!

The breakfast as always is absolutely great they offer so much choices

Excellent staff Nice atmosphere Breakfast dismal

Lovely place. Amazing views and they have done a great job with the outside eating spaces. Staff all brilliant in terms of work ethic and service. Food was ok, portion sizes huge so if you have hollow legs you’ll love it. Downside was being in a room right next to the cellar delivery in the morning. Made so much noise we might as well had helped them unload the kegs. And in no universe is that room worth £240 for a night with no breakfast. Totally overpriced

Some of the staff were very attentive but not all . Our stay was spoilt because of the service at breakfast,