Name: Mediterranean Palace
Address: Avenida de las Américas, s/n, Arona, Canary Islands, Spain, Arona, Canary Islands, ES
Price range: $209–$258 per night
Rating: 8.85

What guests think

Mediterranean Palace draws many guests with its beachside, central location, modern refurbishment, large pools and family facilities, and generally friendly staff, while reviews also note very clean spaces and recurring noise concerns from neighbouring rooms and busy corridors.

Families praise the kids club and huge pool, though inflatables and ball games are restricted and sunbed reserving can be frustrating. Some guests report limited air conditioning, small or basic layouts, and occasional misassigned or misdescribed rooms. Dining feedback ranges from excellent to disappointing, with reports of cold or repetitive dishes and occasional service bottlenecks; the gym carries an extra charge. Expect a lively, family-focused stay in a prime location with modern spaces and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large pools, a family-friendly setup and a well-regarded kids club are highlights. Downsides include sunbed reserving, restrictions on inflatables or ball games, mixed entertainment, and an extra fee for the gym.

Related guest reviews

8

Heather

Feb 20, 2025

·

Stayed 4 nights

A really nice hotel- good food and services and only minor issues - Pool area very busy but despite notices about towels being removed from sunbeds if they were unattended for more than 30mins this didn’t happen -however ball playing in the pool was stopped even if pool was pretty much empty. Maybe some of the policies could be reviewed

10

Ana

Sep 4, 2025

·

Stayed 6 nights

Nos encantó el hotel en general la gente en recepción un encanto,pero me habría gustado que las actuaciones fuesen hasta un poco más tarde. Por poner un pero mejoraría un poco lo que es la calidad de la fruta, excepto el zumo de naranja que era natural y estaba buenísimo. El resto de la fruta era un poco insípida.Lo que no nos ha parecido bien es que tengas que pagar 20 € extra para ir a un gimnasio después de estar una semana hospedada en el Hotel a media pensión, debería estar incluido en el precio de los huéspedes.

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4

alicia

Sep 2, 2025

·

Stayed 1 night

This resort is ideal if you are looking for a family vacation with kids everywhere. Unfortunately, that was not our situation. Four adults traveling together and spent one night in southern Tenerife. The resort is very noisy, limited A/C in the rooms, showers flood the bathroom floors and overall, a miserable place on the inside. I need to note that we had two rooms on different floors and they both had the same issues. You are also charged to use the fitness facilities. On a positive note, the resort is beautiful outside, very conveniently located, and has a great breakfast. It’s worth spending more to stay at a nicer resort.

8

Chris

Oct 25, 2025

·

Stayed 4 nights

Pluses - Staff are friendly. Great kids club, nice breakfast but you need to get there early or it’s chaotic. Nice refurb on former hotel. Top location, beach and bars on your doorstep. Negatives - Strange set up with entertainment, experienced far better elsewhere and for such a big hotel I’d expect more. Noise proofing, my word the noise is OTT. Doesn’t appear that was part of the refurbishment, seriously loud with people chatting or TV’s next door. Not being allowed inflatables or to even throw a ball around in the main (huge) pool, it was just odd. Felt like total killjoys, what on earth is the issue with floating on a lilo? Bizarre. All in all I enjoyed it but if I’m honest, it could be a bit better with some tweaks. Pretty sure they used to have a skybar in the old pre-refurb hotel too, which was great.

10

Hairi

Dec 26, 2022

·

Stayed 8 nights

Amazing, there's even a gigantic swimming pool

10

Johm

Mar 22, 2025

·

Stayed 27 nights

The hotel was redeveloped in 2024 and is bright and modern. Staff, especially housekeeping (daily) were wonderful. However, we had issues with noise from neighbouring rooms. We could hear voices and the TV through the walls. We also had issue with. the food hall. It was often over crowded and waiting time to get into the food hall at breakfast and for evening meals could be lengthy. The food quality was average. On one occasion, I found a large piece of wire in my pasta. I also had food poisoning, which is no surprise given the crowds in the food hall and hygiene habits of some guests. We stopped going to the food hall after the food poisoning incident. Unfortunately, most resort hotels in the area adopt the food hall method of feeding guests. Also disappointed that use of the gym costs extra. The sports bar was never open. We stayed almost four weeks at the hotel and overall we were very disappointed.

8

Michael

Sep 25, 2024

·

Stayed 3 nights

Lovely hotel. Big improvement since the recent renovation Kids clubs was incredible

10

Muriel

Mar 3, 2025

·

Stayed 6 nights

We had an excellent stay at the Mediterranean palace Tenerife. The hotel is located in one of the best places right by El Camisón beach where you can see the most beautiful sunset. It has great facilities with an amazing pool, beach volleyball court and lots of entertainment. The best however was the incredibly friendly staff who made our time there extra special. We will certainly be back!

8

Shlomit

Mar 30, 2025

·

Stayed 6 nights

Wonderful property, great location. Breakfast was fantastic and plentiful with daily specials. The only thing that disappointed us was the daily charge at the gym of €6. We are both well travelled and that was our first time asked to pay for the use of the gym. The classes were offered free, when usually incur a surcharge, made no sense to us. Also, it’ll be lovely if there was some music playing around the pool, at least for some part of the day.

10

Wayne

Mar 24, 2025

·

Stayed 7 nights

Recently refurbished and what a great hotel. Fantastic facilities and great pools. Free breakfast with everything you can think of available. Very friendly staff and 3 restaurants on site. Alcohol and soft drink prices were also very reasonably priced. Let’s to do with entertainment during the day and evening. Will come back later this year.

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Cleanliness

Rooms and public areas are frequently described as spotless and well kept. A few guests mentioned housekeeping oversights or bathroom issues, but these were not common.

Related guest reviews

10

Michelle

Feb 12, 2026

·

Stayed 4 nights

Lovely stylish and clean hotel, gorgeous breakfast. The reception staff at day were friendly, the night ones not very helpful. It's in a great location.

8

William

Sep 5, 2025

·

Stayed 5 nights

We loved our stay at Mediterranean Palace, the facilities were modern and clean. We would definitely come back here.

10

Dag Einar

Jan 14, 2026

·

Stayed 4 nights

Great hotel, super location, and very clean.

4

alicia

Sep 2, 2025

·

Stayed 1 night

This resort is ideal if you are looking for a family vacation with kids everywhere. Unfortunately, that was not our situation. Four adults traveling together and spent one night in southern Tenerife. The resort is very noisy, limited A/C in the rooms, showers flood the bathroom floors and overall, a miserable place on the inside. I need to note that we had two rooms on different floors and they both had the same issues. You are also charged to use the fitness facilities. On a positive note, the resort is beautiful outside, very conveniently located, and has a great breakfast. It’s worth spending more to stay at a nicer resort.

8

Roland

Mar 18, 2025

·

Stayed 8 nights

Sehr schönes Hotel. Das Essen war gut und das Personal auch.Sind sehr freundlich Empfangen worden.Zimmer waren sauber. Animationen haben uns auch gefallen.

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10

Vincenzo

Nov 23, 2025

·

Stayed 9 nights

Camera sempre perfetta, pulizia parti comuni, disponibilità personale alberghiero, ubicazione della struttura strategica. E’ questo il motivo per cui da anni preferisco questo albergo a Tenerife

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10

Sandra May

May 21, 2025

·

Stayed 6 nights

Our room was on the 5th floor with pool and sea view, so we had fab views. Our room was spotless as was the general areas of the hotel. The breakfast was fantastic even though it can be very busy, there were plenty of tables to sit either inside or outside. Plenty of sunbeds by the time we went to the pool in the afternoon. We loved our stay and will definitely be back again.

10

irene

Nov 12, 2025

·

Stayed 9 nights

Wir sind das 15mal in diesem hotel das essen war jetzt wieder hervorragend alles stimmte sauber, Lage. Personal sehr zuvorkommend ich kann es bur empfehlen

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6

Jean Yves

May 25, 2025

·

Stayed 3 nights

Un cadre prometteur, mais des prestations décevantes L’hôtel donne une première impression très flatteuse : un bâtiment élégant, une piscine magnifique, un hall d’accueil chic et un personnel de réception particulièrement chaleureux. Malheureusement, cette belle vitrine ne reflète pas le niveau de confort et de service que l’on est en droit d’attendre d’un établissement de ce standing. Les chambres sont très basiques : mobilier sommaire, un “lit double” en réalité composé de deux lits simples rapprochés (très peu confortable pour un couple), des toilettes qui ont posées un véritable souci de fonctionnent tout le long du séjour, et surtout une odeur désagréable à notre arrivée, laissant penser que le ménage est loin d’être irréprochable. Le non-renouvellement des serviettes dans la salle de bain a également rendu notre séjour moins agréable Côté restauration, le petit déjeuner se veut varié, mais la qualité gustative ne suit pas. Et que dire du bar, où les barmans semblent ne pas savoir préparer correctement des cocktails ou peut être invités à les couper à l’eau malgré des prix assez élevés. En somme, si le cadre et l’accueil laissent espérer une belle expérience, les prestations et le niveau des services sont loin d’être à la hauteur espérée ce que j’ai reporté mais qui n’a pas eu l’air d’avoir de l’importance..

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10

Yasmin

Oct 11, 2025

·

Stayed 7 nights

Perfect, modern, clean room, maid art daily

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Rooms

Recently renovated rooms receive praise, but several reviews cite limited air conditioning, small or basic layouts, noise from neighbors and corridors, and occasional misassigned or misdescribed rooms.

Related guest reviews

10

Tracey

Sep 6, 2024

·

Stayed 8 nights

Spacious modern hotel, in the middle of everything, near to the beach a touch of luxury

4

alicia

Sep 2, 2025

·

Stayed 1 night

This resort is ideal if you are looking for a family vacation with kids everywhere. Unfortunately, that was not our situation. Four adults traveling together and spent one night in southern Tenerife. The resort is very noisy, limited A/C in the rooms, showers flood the bathroom floors and overall, a miserable place on the inside. I need to note that we had two rooms on different floors and they both had the same issues. You are also charged to use the fitness facilities. On a positive note, the resort is beautiful outside, very conveniently located, and has a great breakfast. It’s worth spending more to stay at a nicer resort.

4

Emmanuel

Nov 10, 2025

·

Stayed 2 nights

Felt like the room was not prepared for arrival. Also places in an accessibility room. As a non-disabled person, I found it extremely uncomfortable. Room was advertised as mountain view, but there was not an inch of the mountain in-sight. Breakfast seems extremely disorganised. Although the surrounding area is nice. And welcome staff were pleasant. This place does not seem like a 5-star hotel. Do not recommend

8

Mark

Dec 14, 2024

·

Stayed 3 nights

beds were not comfortable

8

Chris

Oct 25, 2025

·

Stayed 4 nights

Pluses - Staff are friendly. Great kids club, nice breakfast but you need to get there early or it’s chaotic. Nice refurb on former hotel. Top location, beach and bars on your doorstep. Negatives - Strange set up with entertainment, experienced far better elsewhere and for such a big hotel I’d expect more. Noise proofing, my word the noise is OTT. Doesn’t appear that was part of the refurbishment, seriously loud with people chatting or TV’s next door. Not being allowed inflatables or to even throw a ball around in the main (huge) pool, it was just odd. Felt like total killjoys, what on earth is the issue with floating on a lilo? Bizarre. All in all I enjoyed it but if I’m honest, it could be a bit better with some tweaks. Pretty sure they used to have a skybar in the old pre-refurb hotel too, which was great.

10

Sarah

Nov 6, 2024

·

Stayed 1 night

Really nice hotel in good location, staff really accommodating. We have stayed here many times, it’s just had a revamped and rooms are lovely with up to date technology which it was lacking.

10

Johm

Mar 22, 2025

·

Stayed 27 nights

The hotel was redeveloped in 2024 and is bright and modern. Staff, especially housekeeping (daily) were wonderful. However, we had issues with noise from neighbouring rooms. We could hear voices and the TV through the walls. We also had issue with. the food hall. It was often over crowded and waiting time to get into the food hall at breakfast and for evening meals could be lengthy. The food quality was average. On one occasion, I found a large piece of wire in my pasta. I also had food poisoning, which is no surprise given the crowds in the food hall and hygiene habits of some guests. We stopped going to the food hall after the food poisoning incident. Unfortunately, most resort hotels in the area adopt the food hall method of feeding guests. Also disappointed that use of the gym costs extra. The sports bar was never open. We stayed almost four weeks at the hotel and overall we were very disappointed.

8

Emilie

May 25, 2025

·

Stayed 2 nights

They put me in a room that already had someone in, then the second one stinks and I had to ask to be changed finally for a room without an apology. And I just had a toddler and lots of luggage so was annoyed. Not exactly a 5 star experience ahahah the bathrobes were horrible don’t even try them on. Great location and great children amenities. Very small rooms. Very busy there. My toddler loved it, me not really. You get a real 5 star experience at the ritz. This is not a true 5 star.

8

Noel

Dec 13, 2025

·

Stayed 7 nights

Hotel is noisy at night

10

Yasmin

Oct 11, 2025

·

Stayed 7 nights

Perfect, modern, clean room, maid art daily

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Service

Staff are widely praised as friendly and accommodating, especially housekeeping and kids’ teams. Some guests report inconsistent service at reception and bars or unhelpful interactions.

Related guest reviews

8

Yasmin

Jul 24, 2024

·

Stayed 4 nights

Overall we had a nice stay at the hotel which is very close to the lovely beach and general touristy area. It was clean, modern, and newly fitted with stylish interiors. The Mediterranean Palace is the recently refurbished part of Mare Nostrum, however it almost feels like it has reopened slightly too soon - the gym facilities were not yet open or usable, the rooms had that new paint / new furniture smell, and there were some room amenities missing such as robes / slippers etc which you’d expect from a 5 star hotel. Some receptionists were incredibly friendly and helpful and some slightly abrupt. Their ‘app’ also seemed to have some teething problems with some QR links not loading.

8

Garry

Oct 25, 2025

·

Stayed 7 nights

Great hard working team members to ensure a positive experience

10

Nicholas

Jun 17, 2025

·

Stayed 7 nights

First class hotel excellent service and the location will definitely go back

6

Avtar

May 21, 2025

·

Stayed 4 nights

It is a beautiful hotel. Hiwever we had a bad experience. We were on all inclusive but on our last day, my husband ordered the same drink he ordered every evening the waitress (short lady with glasses) gave him the drink and we walked away to sit in the outside sitting area near the bar. However she then came to us with a bill for the drink and we said we were all inclusive. She then informed us the drink she gave was not included in the package. She then took the drink & poured it down the sink and gave him the drinks menu and told him the ones

10

Michelle

Feb 12, 2026

·

Stayed 4 nights

Lovely stylish and clean hotel, gorgeous breakfast. The reception staff at day were friendly, the night ones not very helpful. It's in a great location.

10

Dearbhla

Jul 13, 2025

·

Stayed 9 nights

Amazing attentive staff and hotel

4

Connor

Dec 15, 2025

·

Stayed 7 nights

Staff aggressively shouting in restaurant at staff and guests. Very intimidating. The hotel ran out of certain drinks and food for all inclusive guests.

10

Anna

Jul 22, 2024

·

Stayed 6 nights

To be fair l think the bar staff could have a better way of serving customers,it was a long wait. More staff needed. We were very impressed with Theo the bar waiter. He is an asset to the hotel. Also Keilly in the restaurant. Both were so polite, helpful & kind. We would return again because of them.

10

Wayne

Oct 6, 2025

·

Stayed 9 nights

Wonderful and friendly staff Fully refurbished hotel

10

Sean

Jan 21, 2025

·

Stayed 7 nights

Great staff, easy to navigate, perfect location. Very prompt and clean. Zero complaints. Will definitely visit again!

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Location

Central and right by the beach, with shops, bars and restaurants on the doorstep. Frequently highlighted as a key reason to stay.

Related guest reviews

10

C

Feb 7, 2025

·

Stayed 4 nights

Fantastic location, lovely staff and great rooms.

10

Tracey

Sep 6, 2024

·

Stayed 8 nights

Spacious modern hotel, in the middle of everything, near to the beach a touch of luxury

10

Chris

Sep 21, 2024

·

Stayed 4 nights

Great place to stay with no issues with the hotel and location

10

Michelle

Feb 12, 2026

·

Stayed 4 nights

Lovely stylish and clean hotel, gorgeous breakfast. The reception staff at day were friendly, the night ones not very helpful. It's in a great location.

10

Dag Einar

Jan 14, 2026

·

Stayed 4 nights

Great hotel, super location, and very clean.

10

Stig

Mar 6, 2022

·

Stayed 10 nights

Flott hotell med flott beliggenhet sentralt og ved stranden og strandpromenaden.

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10

Muriel

Mar 3, 2025

·

Stayed 6 nights

We had an excellent stay at the Mediterranean palace Tenerife. The hotel is located in one of the best places right by El Camisón beach where you can see the most beautiful sunset. It has great facilities with an amazing pool, beach volleyball court and lots of entertainment. The best however was the incredibly friendly staff who made our time there extra special. We will certainly be back!

10

Michelle

Dec 2, 2024

·

Stayed 2 nights

Great hotel. Perfect location.

10

Emma Louise

Aug 7, 2025

·

Stayed 9 nights

Excellent hotel and location

10

Dudley

Mar 1, 2025

·

Stayed 7 nights

Great location Staff were great All new as been re ferb last year Breakfast good Would recommend

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Dining

Breakfast is often tasty with good variety, but several reviews describe chaotic or overcrowded service. Overall food quality is inconsistent, with reports of cold or repetitive dishes and occasional bar-service issues; all-inclusive inclusions can be unclear.

Related guest reviews

6

katrina

Sep 27, 2024

·

Stayed 7 nights

The hotel was lovely, really clean & amazing location. Unfortunately the food offering is not great & although we were half board ended mostly eating out.

6

Avtar

May 21, 2025

·

Stayed 4 nights

It is a beautiful hotel. Hiwever we had a bad experience. We were on all inclusive but on our last day, my husband ordered the same drink he ordered every evening the waitress (short lady with glasses) gave him the drink and we walked away to sit in the outside sitting area near the bar. However she then came to us with a bill for the drink and we said we were all inclusive. She then informed us the drink she gave was not included in the package. She then took the drink & poured it down the sink and gave him the drinks menu and told him the ones

10

Michelle

Feb 12, 2026

·

Stayed 4 nights

Lovely stylish and clean hotel, gorgeous breakfast. The reception staff at day were friendly, the night ones not very helpful. It's in a great location.

8

Chris

Oct 25, 2025

·

Stayed 4 nights

Pluses - Staff are friendly. Great kids club, nice breakfast but you need to get there early or it’s chaotic. Nice refurb on former hotel. Top location, beach and bars on your doorstep. Negatives - Strange set up with entertainment, experienced far better elsewhere and for such a big hotel I’d expect more. Noise proofing, my word the noise is OTT. Doesn’t appear that was part of the refurbishment, seriously loud with people chatting or TV’s next door. Not being allowed inflatables or to even throw a ball around in the main (huge) pool, it was just odd. Felt like total killjoys, what on earth is the issue with floating on a lilo? Bizarre. All in all I enjoyed it but if I’m honest, it could be a bit better with some tweaks. Pretty sure they used to have a skybar in the old pre-refurb hotel too, which was great.

6

John

Nov 8, 2025

·

Stayed 7 nights

staff were good and the hotel itself was very nice The big problem was the food. It was cold repetitive and poor quality definitely not 5 star.

10

irene

Nov 12, 2024

·

Stayed 9 nights

Das essen war nicht mehr gut alles auf engländer ausgerichtet und kalt aber der Gesamteindruck war gut wirbuchen wieder aber ohne Halbpension

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8

Melvin

Mar 8, 2025

·

Stayed 2 nights

Excellent decorative appearance but hotel over rated and breakfast is like a cattle market. Pool area sun beds hogged from 7am by people who keep their towels from previous day. Corridors echo the noise

8

Shlomit

Mar 30, 2025

·

Stayed 6 nights

Wonderful property, great location. Breakfast was fantastic and plentiful with daily specials. The only thing that disappointed us was the daily charge at the gym of €6. We are both well travelled and that was our first time asked to pay for the use of the gym. The classes were offered free, when usually incur a surcharge, made no sense to us. Also, it’ll be lovely if there was some music playing around the pool, at least for some part of the day.

8

Tracey

Aug 18, 2024

·

Stayed 4 nights

cannot fault the property or staff as we’re all amazing the reason for scoring 4 instead of 5 was the food. Food options were not great and would book again but not the meal option probably just b&b

8

Tamara

Jul 24, 2025

·

Stayed 12 nights

Hotel ist ganz toll, die Lage super, rundum viele Einkaufsmöglichkeiten und Restaurants. Zimmer schön, Betten sehr bequem und gross. Frühstück war gut, einiges wechselt, vieles jedoch immer gleich.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$317
February	$291
March	$284
April	$232
May	$213
June	$207
July	$227
August	$247
September	$256
October	$261
November	$283
December	$350

Su	Mo	Tu	We	Th	Fr	Sa
				1 $225	2	3
4 $229	5 $244	6 $232	7 $236	8 $243	9 $245	10 $246
11 $244	12 $241	13 $240	14 $236	15 $243	16 $242	17 $234
18 $249	19 $258	20	21	22	23	24
25	26	27	28	29	30	31

Mediterranean Palace

Prices for Mediterranean Palace

Monthly average prices

About this property

Location

Room options

Standard Room, Pool View (2 Adults and 1 Child)

Standard Room, Balcony, Pool View (Single Use)

Suite, Balcony, Pool View (2 Adults and 2 Children)

Standard Room, Balcony, Mountain View (Single Use)

Standard, Mountain View

Suite (2 Adults and 1 Child)

Suite, Balcony, Mountain View (2 Adults and 2 Children)

Suite, Balcony, Mountain View (Single Use)

Standard, Pool View

Suite, Pool View (2 Adults)

Standard, Sea View

Suite, Balcony, Pool View (Triple)

Standard Room, Balcony, Ocean View (Single Use)

Standard Room, Mountain View (2 Adults and 1 Child)

Suite, Pool View (2 Adults and 1 Child)

Suite

Double Room, Sea View (2 Adults and 1Child)

Suite, Balcony, Mountain View (Triple)

Suite, Balcony, Pool View (Single Use)

Guest reviews of Mediterranean Palace

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Mediterranean Palace

Considering this hotel for your Arona trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $230	22 $231	23 $233	24 $229	25	26
27 $209	28 $211	29 $223	30 $220