Name: Studio Inn & Suites at Promenade Downey
Address: 12340 Lakewood Boulevard, Downey, California, United States of America, Downey, California, US
Price range: $93–$145 per night
Rating: 8.18

What guests think

At Studio Inn & Suites at Promenade Downey, travelers praise the friendly staff and convenient, walkable location by shops, restaurants, and Kaiser, while value is solid but cleanliness, maintenance, noise, tight parking, and pool availability receive mixed feedback.

A few guests reported check-in errors, occasional rudeness, or housekeeping entering unexpectedly. Rooms range from basic to recently refreshed; comfort varies, noise from neighbors or traffic can intrude, and some report issues with showers, TV, A/C, or keys. Expect a budget-friendly, central base with limited amenities and variable polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic. Parking is often tight or limited, and several guests found the pool closed or not well maintained.

Related guest reviews

8

MARK

Aug 4, 2025

·

Stayed 2 nights

Clean room, comfortable bed, great location, safe parking, good staff.

4

Thatcher

Jun 18, 2024

·

Stayed 2 nights

Close distance everywhere. Dirty pool. No coffee inside the room. Dirty floor our feet gets dirty everytime we step in without the slipper on

6

Javier

Oct 22, 2023

·

Stayed 1 night

Area is congestid ans limited parking

4

Giorgio

May 9, 2024

·

Stayed 4 nights

Everything was excellent about the hotel itself, but the main reason why we decided to stay at that hotel was because of the pool and it was closed every day of our stay there. I think you charge an adequate price to keep the pool in good condition for customers. If it hadn't been for the pool we wouldn't have stayed there, and we didn't even use it 👎

8

Deonna

Aug 18, 2024

·

Stayed 2 nights

Very small towels for showering and very rough. For a hotel rated 4.8 I expected nicer quality. Overall suited what we needed for 2 nights. More rooms then there is parking spaces, so coming back later is hard to find parking.

10

William

Oct 30, 2024

·

Stayed 1 night

love the pool and the location

8

Jorge

Aug 10, 2025

·

Stayed 7 nights

Parking was over crowded this time around

8

Chrissy

Jul 31, 2025

·

Stayed 2 nights

Inside the room was nice and clean however it did have carpet which I don't like. Outside was a little sketchy and the parking was tight

8

Brittany

Aug 7, 2023

·

Stayed 2 nights

Rooms were clean. The only downside was the parking. Yes they have free parking but a limited amount of spaces so they run out and you have to park on the street outside the hotel. It’s free and doable but not what you’re expecting when it says free parking on site. Overall tho a great deal for the quality of room and it was clean

2

Jessica

Apr 30, 2024

·

Stayed 1 night

Terrible false advertisement my room was not ready for me as I had anticipated and paid for the pool was closed and there was no Jacuzzi will not recommend To anyone

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Cleanliness

Feedback is mixed: many guests found rooms clean, but recurring reports cite stained linens, hair, musty odors, dirty bathrooms, damp carpet, and occasional pests.

Related guest reviews

10

Destinee

Sep 1, 2025

·

Stayed 1 night

Truly kind and generous staff, room smelled like it was freshly remodeled. AC was great, TV options were nice, bed was cozy. Truly clean stay.

10

Carol

Jun 11, 2024

·

Stayed 1 night

Very clean and quiet hotel

6

Daisy

Oct 5, 2025

·

Stayed 2 nights

The staff was friendly but the conditions of the room was not a 4*stay. The room did not smell so good and had to air it out and the tub was not clean and the shower curtain had mold. I was not aware of till the morning and I went to tell the staff and they proceed to clean it and replace the curtain. They were nice but just would not stay there again….😕

2

Leonardo

Apr 15, 2024

·

Stayed 1 night

The room it was full of cockroaches

6

Jorge

Nov 19, 2025

·

Stayed 1 night

Floor and carpet were dirty, walking without shoed left my socks dirty.

4

Laurel

Oct 24, 2025

·

Stayed 2 nights

Let me start by saying the service was amazing at the front desk. The gentleman couldn't have been more kind. I didn't use the pool so no comment on that but overall, the sheets had stains on them and long black hair, so I didn't sleep with the covers, there was hair stuck to the wall in the bathroom, toilet was dirty and there was a used washcloth still hanging over the shower curtain. I suggest new bedding all around and a double check of the rooms, sheets, bathroom, etc...

10

Brad

Oct 8, 2025

·

Stayed 2 nights

Great hotel. Clean, comfortable, and affordable price!

2

Jennifer

Nov 6, 2024

·

Stayed 2 nights

The photos are really exaggerated and no way this place earned an 8+ “very good” score in any legitimate fashion. It’s dirty and smelly, smelled like weed in my room so bad…Pretty certain they DID NOT clean the room after the previous guests left…the sheets were dirty like someone slept in them after working on there car outside, there was makeup on the pillows, and a pubic hair in the sheets…towels were like rags, stained, frayed at the ends…maybe not even cleaned. I was so disgusted I had to just leave. Never again. I don’t recommend. On the positive side, there’s great food about a half block away!!

2

John

Jul 20, 2025

·

Stayed 2 nights

Bed bugs.

10

Ricardo

Sep 2, 2024

·

Stayed 2 nights

Clean rooms and well kept facility. Real good for the price!

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from basic to partially remodeled; bed comfort varies, noise from neighbors or traffic is noted, and some guests reported maintenance issues with showers, hot water, TV/remotes, outlets, A/C, or keys.

Related guest reviews

6

Ashly

Mar 29, 2025

·

Stayed 2 nights

Bed was very uncomfortable.

8

Joshua

Feb 27, 2025

·

Stayed 1 night

The room was very clean and comfortable. The shower head did not work well at all, and the shower was pretty cold. Other than that it was a good trip.

6

Markus

Jan 13, 2025

·

Stayed 4 nights

I didn’t like that I could hear everything the room upstairs was doing

6

Moses

Jul 11, 2025

·

Stayed 1 night

Room had fealing and appearence of requiring rehab.

8

April

Jul 23, 2025

·

Stayed 1 night

Beds are too hard, but they did let me check in early. I like that. No food here and the bed is too hard. Other than that, if you don't mind that there's no food or a hard bed, this place is for you. It's near theaters, food places, etc.

6

Robin

Aug 29, 2025

·

Stayed 6 nights

Rooms are very dated Blow dryer not working. But the desk got a new one very fast The outlets by the beds are in very poor condition

4

Jesus

Apr 7, 2025

·

Stayed 3 nights

The noise from Lakewood goes straight into the room I was in. The window was against Clarke which has a lot of traffic on the weekends and backs into the strip mall. The noise isolation from the other rooms is not good....I woke up to the neighbors snoring.....

6

RICHEEN

Feb 27, 2024

·

Stayed 1 night

Rooms need to be updated, the sink was leaking water, the heat/ac was a hit or miss. I will not stay again. Not worth the price.

8

Nicandro

Mar 4, 2025

·

Stayed 1 night

I stay here pretty often. It is reasonable in price and convenient in location. However, I was a little disappointed this time, because there was no hot water at the sink, or maybe I didn't wait long enough for it to come out. Also, the room could have used a little better vacuum in the corners. The heater seemed a little weak to heat the room better. I will return again, though. The desk personnel are always friendly.

8

Elsa

Jul 11, 2025

·

Stayed 3 nights

It was good for the price we paid but there was a loud noise all night they said it was the fan from upstairs. But it was too loud

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Service

Service trends positive overall, but some reviews note check-in mix-ups, occasional rudeness, and staff or housekeeping entering rooms unexpectedly.

Related guest reviews

8

Karla

Nov 28, 2024

·

Stayed 1 night

Good service and they very helpful in the front office

4

carlos

Feb 21, 2025

·

Stayed 1 night

I checked in to the hotel they gave me a room key. I changed left my room and came back later that night. My key wasn’t working. Someone opened the room and the room was occupied by a different guest. They gave my room to another guest. I still have things in there. I went to the front desk and they gave me another room.

10

Martin

Mar 24, 2025

·

Stayed 2 nights

Staff was nice. Air conditioner quit working. They installed a new one in 10 minutes.

4

Dr Joseph

Nov 22, 2024

·

Stayed 1 night

No water, no working coffee maker, waited 20 minutes to check in as appeared no one in the office. Office staff came out and said sorry, I was using the toilet. He made me wait.

2

Viviana

Jul 13, 2023

·

Stayed 1 night

Everything seemed like it was going great until someone from staff just walks in our room and just stares at us saying she didn’t know we were in there . Very disturbing to my partner and I. She had clearly seen when we walked in as she was doing housekeeping in the room next to us .

10

Brando

Oct 7, 2024

·

Stayed 1 night

Alex at the front desk always provides great customer service, answers, and helps with any questions you may have. Very welcoming and professional.

10

Jeff

Jul 25, 2024

·

Stayed 1 night

Friendly staff, quick check in, clean room.

2

Lizzet

Nov 4, 2024

·

Stayed 1 night

Front desk staff person was very rude. I called to if the room was ready for check in and couldn’t hear him. I let him know I couldn’t hear him and he proceeded to hang up. I called back 2 other times and he would pick up and then hang up the phone without speaking. The room was dirty. I took a shower and just left. Don’t recommend this place

10

Alejandra

Jul 12, 2025

·

Stayed 1 night

Check in was easy and fast. Sam, the manager was friendly and contacted me after we left a charger behind. Room and bathroom were clean, bed was comfortable. Will definitely stay here again,

10

Markis

Nov 22, 2025

·

Stayed 1 night

Great service always!

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Location

Convenient, walkable spot near the Promenade, restaurants, shops, and Kaiser Hospital, with easy access to roads and public transport. Some traffic noise reaches certain rooms.

Related guest reviews

10

Laura Ashley

Apr 18, 2025

·

Stayed 2 nights

I recently enjoyed a comfortable stay at Studio Inn and Suites at Promenade Downey. The location was excellent, with convenient access to the Promenade and other local attractions. My room was clean, well-maintained, and had all the amenities I needed. The staff were friendly and helpful throughout my stay. I would definitely recommend this hotel to anyone looking for a pleasant and affordable option in Downey.

10

David

Sep 23, 2025

·

Stayed 2 nights

I had a wonderful week-long stay at this hotel, where the suites are immaculate, comfortable, and air-conditioned. The friendly staff is always ready to assist, creating a welcoming atmosphere. The hotel is safe with plenty of parking and is conveniently located near vibrant shopping centers and restaurants, just next to Kaiser Medical Hospital. With incredibly affordable rates, this is truly the best hotel in the area.

10

Hector

Nov 17, 2023

·

Stayed 2 nights

Great location close to a lot of store and food with in walking distance.

10

Luis

Mar 5, 2025

·

Stayed 1 night

Very nice staff. Very nice rooms. Chill spot to stay at. Near Downey Promenade…walkable!

10

Evelyn

Apr 2, 2025

·

Stayed 1 night

This place has nice rooms for a good price. They have plenty of parking which is great. They are near many stores to shop at as well as dining options.

10

David

Mar 9, 2025

·

Stayed 1 night

Convinient Location in the heart of so many dinning and entertainment options.

10

David

Jul 17, 2025

·

Stayed 1 night

We had a great overnight stay at the Studio Inn. The staff is very friendly. An easy check in and check out process. The amenities were good, everything we needed. A huge plus is the area because there are a lot of shops and restaurants, fast food and coffee all within walking distance. This is a great location for a stay of any amount of nights. I highly recommend it.

8

laura

Oct 12, 2025

·

Stayed 1 night

Sam was very welcoming and our overnight stay was good. It’s centrally located in Downey & easy access to freeways.

8

Eloise

Sep 6, 2024

·

Stayed 1 night

Located across from Kaiser Hospital Downey, it was extremely convenient

8

Jennifer

Dec 28, 2024

·

Stayed 1 night

The location is great. Near a big shopping center and lots of restaurants. There’s public transportation nearby. The rooms were spacious. The blanket was a little light but heating works great so no issues there.

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Dining

No on-site breakfast; lobby coffee is available. Several guests note a lack of in-room coffee or microwaves and no on-site dining.

Related guest reviews

6

Rosemary

Oct 17, 2025

·

Stayed 1 night

They don't offer breakfast. Coffee only. Room was dewy. Opening the window helped. Carpet appeared damp. Dirty. Bottom of feet dirty. Nice and responsive staff.

4

Dr Joseph

Nov 22, 2024

·

Stayed 1 night

No water, no working coffee maker, waited 20 minutes to check in as appeared no one in the office. Office staff came out and said sorry, I was using the toilet. He made me wait.

8

April

Jul 23, 2025

·

Stayed 1 night

Beds are too hard, but they did let me check in early. I like that. No food here and the bed is too hard. Other than that, if you don't mind that there's no food or a hard bed, this place is for you. It's near theaters, food places, etc.

4

Thatcher

Jun 18, 2024

·

Stayed 2 nights

Close distance everywhere. Dirty pool. No coffee inside the room. Dirty floor our feet gets dirty everytime we step in without the slipper on

8

Morad

Oct 13, 2023

·

Stayed 4 nights

Over all it was decent stay, except for the room key kept having issues opening the room and having to go down to the front desk and reprogrammed it twice. Of course room had no accommodations of complaintary waters or coffee or anything in that sort..

6

John

Dec 6, 2024

·

Stayed 3 nights

Room was clean. No hand soap, no coffee maker, although coffee was available in the lobby. The people next door started fighting in yelling in the middle of the night. Not hotel's fault. A little noisy. Very basic place. Convenient location.

8

Miguel

Mar 29, 2024

·

Stayed 2 nights

The place was ok. They did not have an ironing board or microwave did not work. We stayed at the 2 queen bed suite.

8

John

Jul 25, 2024

·

Stayed 4 nights

A basic hotel room. Not fancy by any means but clean and quiet. Good value for the price. Enjoyed the coffee in the lobby.

6

Angel

Oct 6, 2024

·

Stayed 1 night

Pictures advertized are when the motel was new. Pros: Friendly staff Room looks clean but old and weardown. No bedbugs Quiet Cons: It is a motel not hotel. Rooms looks clean but have a moisture smell and outdated and worn. Not for families. If I had spent $30 more at night, I could stayed in a hotel with free breakfast and more updated.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$96
February	$104
March	$107
April	$105
May	$107
June	$121
July	$133
August	$113
September	$106
October	$105
November	$99
December	$102

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $99	16 $99	17 $100	18 $145	19 $123
20 $98	21 $99	22 $99	23 $99	24 $99	25 $107	26 $107
27 $130	28 $126	29 $99	30 $102

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $107	3 $108
4 $128	5 $128	6 $100	7 $99	8 $98	9 $107	10 $108
11 $127	12 $126	13 $99	14 $99	15 $101	16 $103	17 $109
18 $120	19 $120	20 $99	21 $98	22 $94	23 $109	24 $109
25 $119	26 $126	27 $93	28 $93	29 $100	30 $109	31 $103

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Suite, 1 King Bed

Standard Room, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Room, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Studio Inn & Suites at Promenade Downey

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