Name: Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria
Address: 121 Riverchase Pkwy E, Birmingham, Alabama, United States of America, Birmingham, Alabama, US
Price range: $112–$351 per night
Rating: 8.75

What guests think

Across recent reviews, Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria stands out for clean, spacious suites with full kitchens, a quiet, convenient location near I-65, and a hot breakfast that many guests enjoy.

Some stays were affected by ongoing renovations, which led to closed pool and outdoor areas, construction noise, limited parking, and occasional access issues. Room experiences vary: while many are newly updated and comfortable, others feel dated or have maintenance problems like HVAC quirks, weak hot water, broken lamps, or doors that don’t close well. Service is generally welcoming and helpful, though a few guests reported slow responses, housekeeping inconsistencies, or key card troubles. Expect roomy suites and solid value, provided you’re comfortable with occasional renovation-related hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities include an outdoor pool and recreational areas, but multiple reviews note renovation-related closures, limited parking, and very slow or out-of-service elevators. Some appreciated well-lit parking and an evening lobby happy hour; occasional door/key access issues were reported.

Related guest reviews

10

Tiffany

Mar 12, 2025

·

Stayed 1 night

Beautiful & love the new upgrades but no parking

10

Ryan C

Jun 12, 2024

·

Stayed 3 nights

Nice hotel. Clean, safe and quiet. Nice outdoor pool and swimming pool. Only negative is slow elavators.

8

Barbara

May 26, 2025

·

Stayed 1 night

We were on the 5th floor and the hallways were warm. The a/c was not on or not working. This place has the SLOWEST elevator I’ve ever been on, ever! Overpriced for area IMO. I used my points for a cheaper stay.

10

Lakyn

Dec 14, 2025

·

Stayed 1 night

Friendly staff and very clean. The parking lot is lit up nice and it felt safe. Breakfast was great and had plenty of options to choose from. Was very quiet so either really good noise reducution or very queit guests. 10/10 would recommend and will be staying again in the future.

4

William

Jun 22, 2025

·

Stayed 1 night

Property could have been excellent….room was perfect! Amenities would have been great if they had been available. We specifically picked this hotel because of the pool, basketball court and putting greens. It was my son’s 14th birthday trip that turned out terrible. We check in and they couldn’t add my Hilton Honors account. She looked it up with my phone number and called me by my name and said she couldn’t link it because we booked through Expedia. So we couldn’t get the free WiFi with our Hilton Honors. Then my two boys talked about getting in the pool she said it was closed due to a renovation. Why renovate in the summer knowing people come to swim?? I asked her if the basketball court was open and putting green and she said yes. So I was hopefully that at least the boys could do that. We get out to the court to play and there are roofing nails everywhere. I picked them all up so the boys could play, they played about 30 min and a construction worker came out and said it was closed. I told him the front desk told us it was open. Miscommunication for sure! Would have been nice to know before booking for my sons birthday, VERY DISAPPOINTING!!!!

10

Jean

Jan 18, 2024

·

Stayed 1 night

We enjoyed our stay at the Homewood Suites in Hoover, AL. The room was beautiful and spacious. The shower was huge and comforting, the kitchen was efficient and clean. Very nice place to stay! They even had a free beer and wine happy hour in the lobby.👍👍👍

10

John

Aug 8, 2025

·

Stayed 1 night

Nice hotel, suite had 2 beds + sofa bed, full fridge, stove, pans, dishes, silverware, nice gated pool for little ones, only complaint pool was shaded by building/ a bit cold for night time swimming and the door from the pool to the lobby key access didn’t work, got locked out had to take long way around back in from pool, also hotels always confusing what smart tv apps are paid for and how to use each if not logged in when you turn on the tv

6

Kellie

Jun 25, 2024

·

Stayed 4 nights

This hotel is being refurbished so there was a lot of construction and limited parking. Our room keys worked inconsistently and we had to go to the front desk several times. Our room was not updated yet so things were older and not as nice.

8

Kristine

Aug 12, 2024

·

Stayed 1 night

Staff was very polite and helpful. Breakfast was delicious. Facilities were very clean. Our room had a few maintenance items that could have been addressed (toilet paper holder coming out of wall) and one elevator out of service another elevator VERY slow (more than 5 minute wait). But we would stay there again in a heartbeat bc all the good way overshadowed the maintenance items. Good job Homewood staff.

2

Paul

Jun 23, 2025

·

Stayed 2 nights

We got to the hotel Friday evening and realized it was a construction site with no parking. The hotel had plastic up in hallways, pool and all outdoor amenities were closed and we were woken up every morning at 5:30am on a Saturday and Sunday because of roofers replacing the roof. If we would have known this we would’ve stayed at another hotel. Expedia and Homewood suites you need to better letting people know. There was multiple big tournaments in town and all other places were booked.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the property and rooms very clean, especially renovated areas. However, reports of inconsistencies—including dirty or unprepared rooms, stains, pests, dust buildup, and odd odors—appear across several stays.

Related guest reviews

10

Constance

Jan 5, 2026

·

Stayed 1 night

Courteous, professional staff. Clean, comfortable room. Nice breakfast buffet with lots of choices.

10

Anthony

Aug 1, 2025

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Stayed 1 night

We always try to stay at this location mostly because of the two separate bedrooms. More than enough room for my family and its always a clean and friendly place

6

Rhonda

Oct 27, 2025

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Stayed 2 nights

I paid too much for this trip to have to deal with ants the two days I was there and no hot water on the morning of my event.

8

Kirk

Dec 2, 2024

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Stayed 1 night

Our room had a lot of damage to the a/c vents, walls, bathroom, ceiling paint peeling and the fan was covered in dark dust. Over sleeping was good and the breakfast was good. For a Hilton, they would need to get a good overall for the room.

2

Whitney

Dec 4, 2022

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Stayed 1 night

When we first arrived we got to our room and it was not cleaned. Dirty laundry on the floor food on the counter just completely dirty. Then we had to wait twenty minutes with a child to get a new room for the new room and the keys wouldn’t work went back down for another key still wouldn’t work so had to do it again before it finally worked now an hour later we finally have a room but no compensation was offered nothing at all and I expected more from a Hilton.

10

Lacey

Jan 1, 2025

·

Stayed 1 night

Could have been cleaner but not horrible. Nice spacious suite. Quiet and safe area

10

LaTaevis

Nov 10, 2025

·

Stayed 2 nights

Clean room and friendly staff

4

Allison

Feb 27, 2023

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Stayed 2 nights

The hotel felt safe and the people working there seemed nice. But, the hotel is older. Our room was not in good shape when we checked in. The AC had emitted a black "debris" all over the bed next to the unit and also in the den. Also, the bed skirt on the bed had a stain that looked akin to vomit. Housekeeping never changed the bedding on the bed, despite requests. An employee did eventually come remove the soiled bedskirt. They were sold out and had no other rooms for us, so we were stuck in a room we did not really feel comfortable in due to the above issues. We bought an air purifier and a can of lysol and treaded very lightly while in our room. It was very disappointing and we had no recourse, per hotels.com when we contacted them.

2

Keiflyn

Jun 8, 2024

·

Stayed 2 nights

There was blood and stains on the pullout mattress and couch. Was told by manger I would receive a refund, but it never happen. I video and pictures of the condition of the room

8

Christie

Sep 10, 2023

·

Nice property, only drawback is cleanliness. There was a used band aid left in the shower.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and quiet with full kitchens and comfortable beds, and some have been recently updated. Others feel dated or have issues such as noisy or weak HVAC, poor blackout/curtains, worn furniture, or minor fixture problems.

Related guest reviews

8

Martha

Sep 4, 2023

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Stayed 1 night

The hotel was nice. I did not like that the room had no curtains to block out the sun and I felt like I was in a fish tank as the passer Byers could see right into our room in the first floor. No privacy at all.

10

Anthony

Aug 1, 2025

·

Stayed 1 night

We always try to stay at this location mostly because of the two separate bedrooms. More than enough room for my family and its always a clean and friendly place

10

Nat

Jan 27, 2025

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Stayed 1 night

Can't say enough good things about this hotel. Clean, modern, with excellent service. Our room was huge, and included a nice kitchen area. The bed was very comfortable. The hot breakfast is a nice touch.

10

Brigitte

Oct 15, 2025

·

Stayed 1 night

Ww loved everything,: modern, comfortable, quiet, friendly staff, the setting, the nice, well equipped kitchen with a big fridge and freezer. Will stay here again if our travels bring us this way.

10

Chris

Dec 15, 2023

·

Stayed 2 nights

Very clean nice room. Plenty of room, with a couch, kitchen and full sized refrigerator. Minor quibbles for me are the pillows are very soft feather type, which my wife likes but not me. I never asked if they had firm pillows so they may upon request. Great coffee!

8

Paul

Jan 20, 2025

·

Stayed 2 nights

Good property overall, but our room had a noisy under-window HVAC unit that woke me up in the middle of the night 2 nights in a row because it randomly started to chatter, sounding like mini chopper. If you turn it off, you start to feel cold. I also don't like the bathroom curtain which maintains moisture & doesn't feel good when it touches your skin. The TV has no means for casting from your phone/tablet so you can see this like Netflix/Hulu/etc. so you're stuck watching whatever shows that you don't want to see on the TV channels at that time. Ultimately though, it's comfy with the room structure as all Homewood Suites are, but it could use a nice redesign. Breakfast was great as usual & gets you started on your day. I would stay again but they could do a bit better with room facelifts.

8

David

Jan 3, 2025

·

Stayed 4 nights

Room was spacious, beds were excellent, parts of the room & property looked worn (paint in room, elevators, room could use better lighting)

8

Howard

Nov 12, 2025

·

Stayed 1 night

Nice clean hotel. Big rooms.

8

MICHAEL

May 30, 2023

·

Stayed 4 nights

We got a King Suite, which was nice because of the door to the bedroom. My husband can stay up late and watch TV while I get some Zzzz.

10

Rebecca

Jun 24, 2024

·

Stayed 1 night

Rooms available for big families. We stayed in a 2 bedroom suite. Each bedroom had its own bathroom. Room was clean and quiet. Beds were comfy. Staff was great. Would absolutely stay at this location again.

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Service

Service is frequently praised as friendly, welcoming, and helpful, with smooth check-ins. A minority mention slow follow-up on requests, housekeeping schedule confusion, and occasional frustrations with key cards or benefits acknowledgment.

Related guest reviews

2

Nicole

Sep 17, 2025

·

Stayed 1 night

I wasn't able to stay here. I waited for an hour while they tried to get the keys to work for my room and they were never able to even get me in the door. While I was waiting for them to (unsuccessfully) get me in the room another guest came to the front desk to cancel his reservation because there was some kind of rodent in his room that scurried away when he first walked in. I didn't see it for myself, but just reporting another guest's experience. Between the key not working and the rodent, I had seen all I needed to see and cancelled my reservation. I booked at the Holiday Inn down the road.

8

Andrea

Feb 10, 2025

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Stayed 1 night

Very quiet, great location, Breakfast was a WONDERFUL spread My only grievance: staff/house keeping The front desk at the time of check in was very friendly; however, the check out person today was not and borderline rude. Also, even though check out was at noon, I was disturbed 3 times by housekeeping. I told THE SAME person 3 times that I would be gone by noon, but she kept coming by every 30-45 minutes and disrupting my sleep.

10

Rebecca

Sep 24, 2023

·

Stayed 2 nights

The front desk staff were very friendly and helpful!

6

Natalie

Apr 28, 2025

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Stayed 3 nights

Great room, but when you only get housekeeping every other day, they miss that one time in your three day stay, then don't honor their free night guarantee and won't return a call... Then they get 3 stars, which is being generous.

10

Allison

Feb 11, 2024

·

Stayed 1 night

Love the location. Quietest hotel I’ve been in, in a very long time. Of course, the higher the floor the better. Staff was very helpful. There was an issue with the HVAC in the room I was assigned. They immediately moved me to another room on a higher floor! With attention to a few things this hotel would be just about perfect. For example, the tracks for the closet doors need to be cleaned up, possibly replaced. Closet doors don’t slide very well at all.

10

Stephanie

Nov 25, 2024

·

Stayed 1 night

Very friendly staff, check in was smooth and easy plus the room was spacious a d very clean.

10

Tony

Feb 16, 2024

·

Stayed 1 night

Every time we go through Birmingham we stay here and it is always amazing. This trip Samuel was on the desk when we checked in and he did a fantastic job welcoming us and making us feel at home. A true asset to Hilton and a role model for how a front desk should be run.

10

Behaviest

Nov 25, 2025

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Stayed 2 nights

everything from coming in to leaving out, The staff is Awesome. I need them at every place I stay.

4

Brea

Mar 4, 2024

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Stayed 1 night

I have stayed in this hotel on three occasions, and regrettably, my recent stay was the least satisfactory of them all. While trying to sleep, I experienced an immediate discomfort to my respiratory tract, likely due to allergens such as pet dander lingering in the air. This resulted in prolonged coughing spells that persisted for several hours. Throughout the night, I was disturbed by numerous unusual sounds emanating from within the hotel premises, making it challenging to attain a peaceful night’s sleep. Also, the shower head was continuously dripping, which added to the inconvenience and discomfort experienced during my stay. The rooms need to be renovated and refurbished to uphold the expected standards of comfort and aesthetics. I encountered an unfortunate incident with the front desk employee, who failed to acknowledge my Hilton Honors member status, attributing it to my booking through a third-party site. This discrepancy was surprising, as it had never posed an issue during prior stays. Even more disheartening was the lack of attentiveness displayed by the staff when I voiced my concerns regarding the aforementioned issues. Despite bringing them to their attention, they failed to document or address them adequately.

6

Avery

Feb 16, 2025

·

Stayed 1 night

I asked for lightbulbs three times because there were none in any of the bedside lamps, but I never got any. Staff was very friendly, however.

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AI-generated summary based on recent guest reviews

Location

Quiet, safe setting with easy access to I-65 and nearby dining and shopping; also convenient to Oak Mountain and area venues. Many guests found it a practical stopover location.

Related guest reviews

10

Andru

Jul 29, 2024

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Stayed 1 night

Great place to stay with family. Safe neighborhood.

10

Michelle

Aug 5, 2023

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Stayed 1 night

It was extremely convenient off/on I-65! Close to a gas station and many restaurant options.

10

Brady

Jul 5, 2025

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Stayed 6 nights

Quiet and calm property. Easy to get to everything we needed to access during our stay.

10

Stephanie

Oct 14, 2025

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Stayed 1 night

Rooms were very clean. We will stay there again. Really close to Oak Mountain.

10

Elvisa

Aug 6, 2023

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Stayed 1 night

Staff is so friendly and nice breakfast was delicious hotel was clean and quiet location is perfect right by hwy 65 .

10

Tharessa

Dec 4, 2023

·

Stayed 2 nights

Very convenient to dining. Hot breakfast during my stay. Would definitely stay again.

10

Coleton

Sep 8, 2024

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Stayed 2 nights

Great place to stay for a weekend. Relatively close to Tuscaloosa, AL (~45 minutes).

10

Dianne M

Aug 23, 2025

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Stayed 1 night

The rooms were recently renovated, incredibly spacious and well-appointed, making our stay in a group of nine truly enjoyable. The hotel’s location is convenient, reasonably priced, offering easy access to local restaurants, shopping centers, gas stations, and Highway 65. We highly recommend this hotel! ⭐️⭐️⭐️⭐️⭐️

8

Lisandro

Mar 24, 2025

·

Stayed 3 nights

Great place with easy access to the highway.

10

Timothy

Aug 21, 2025

·

Stayed 1 night

Dated but clean property. Comfortable bed. Easy access to I-85.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally considered good and varied, with hot options; a few reviews mention early cleanup or limited items. Some stays noted an evening beer-and-wine reception.

Related guest reviews

10

ferdinand

Dec 14, 2025

·

Stayed 2 nights

Clean room, pleasant staff, perfectly serviceable breakfast. Would stay again

10

Constance

Jan 5, 2026

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Stayed 1 night

Courteous, professional staff. Clean, comfortable room. Nice breakfast buffet with lots of choices.

8

Tennille

Jul 6, 2025

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Stayed 1 night

The room and bathrooms were clean. The breakfast included southwest omelets, sauage, potatoes, grits, cereals, fresh fruit, and assorted breads. Staff was friendly

8

Al

Nov 12, 2023

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Stayed 1 night

Been staying at this same property for about 14 years on & off, it's starting to show it's age. Why would you shut down breakfast at 9:30 on Sat/Sun? Just start later.

10

Lakyn

Dec 14, 2025

·

Stayed 1 night

Friendly staff and very clean. The parking lot is lit up nice and it felt safe. Breakfast was great and had plenty of options to choose from. Was very quiet so either really good noise reducution or very queit guests. 10/10 would recommend and will be staying again in the future.

6

Anna

Jul 11, 2023

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Stayed 1 night

The breakfast was terrible and the showers had mold around the bottom.

6

Jennifer

Jul 21, 2024

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Stayed 1 night

Breakfast was disappointing. They had pancakes at 8:00 and then switched to other options. Not offering waffles or pancakes is terrible. Cleaned up breakfast 30 minutes early so essentially breakfast ended at 8:30 instead of 9:30. Had to buy breakfast for family instead of eating at hotel, Several hotel workers said it was a full breakfast and several workers said pancakes were coming. Both were false. You shouldn’t advertise breakfast if don’t include one.

10

Anitra

Jul 3, 2023

·

Stayed 1 night

Nice clean hotel. Hot breakfast was tasty.

10

Michele

Apr 20, 2025

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Stayed 2 nights

The hotel had everything we needed. The room was so nice and had plenty of space for us to relax the whole weekend. The breakfast was wonderful!

10

Jean

Jan 18, 2024

·

Stayed 1 night

We enjoyed our stay at the Homewood Suites in Hoover, AL. The room was beautiful and spacious. The shower was huge and comforting, the kitchen was efficient and clean. Very nice place to stay! They even had a free beer and wine happy hour in the lobby.👍👍👍

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AI-generated summary based on recent guest reviews

Month	Average price
January	$126
February	$121
March	$144
April	$144
May	$146
June	$163
July	$158
August	$133
September	$131
October	$144
November	$124
December	$100

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $181	16 $155	17 $138	18 $195	19 $152
20 $112	21 $118	22 $134	23 $146	24 $128	25	26
27 $132	28 $131	29 $175	30 $128

Su	Mo	Tu	We	Th	Fr	Sa
				1 $127	2 $227	3 $128
4 $128	5 $128	6 $128	7 $129	8 $128	9 $285	10 $351
11 $128	12 $129	13 $131	14 $128	15 $128	16 $165	17 $141
18 $130	19 $128	20 $131	21 $132	22 $130	23 $327	24 $299
25 $130	26 $131	27 $152	28 $130	29 $130	30 $212	31 $148

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Studio Suite, 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Suite, 2 Bedrooms

Suite, 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, Accessible, Bathtub (Mobility & Hearing)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

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Prices for upcoming dates