Cancun Bay All Inclusive Hotel
124 $
/ Nacht
Ø-Preis September
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
124 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In Cancun Bay All Inclusive Hotel liegt der Preis pro Nacht im günstigsten Monat (September) durchschnittlich bei 124 $ und im teuersten Monat (Dezember) bei 201 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 191 $ |
| Februar | 192 $ |
| März | 194 $ |
| April | 187 $ |
| Mai | 149 $ |
| Juni | 147 $ |
| Juli | 157 $ |
| August | 140 $ |
| September | 124 $ |
| Oktober | 131 $ |
| November | 155 $ |
| Dezember | 201 $ |
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Sep · 124 $
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Am teuersten: Dezember (ca. 201 $)
Am günstigsten: September (ca. 124 $)
Über diese Unterkunft
Massagen, Körperbehandlungen und Gesichtsbehandlungen garantieren Entspannung pur. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 2 Außenpools und Fitnessmöglichkeiten. Weitere Highlights, die diese...
Annehmlichkeiten
Massagen, Körperbehandlungen und Gesichtsbehandlungen garantieren Entspannung pur. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 2 Außenpools und Fitnessmöglichkeiten. Weitere Highlights, die diese Unterkunft im Beaux-Arts-Stil bietet, sind kostenloses WLAN, ein Concierge-Service und ein Souvenirladen/Kiosk. Ziele in der Umgebung erreichst du mit dem Shuttle (gegen Gebühr).
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein Textilreinigungsservice, eine rund um die Uhr besetzte Rezeption und mehrsprachiges Personal. Wenn du eine Veranstaltung in Cancún planst, ist diese Unterkunft eine gute Wahl, denn zu den 1970 Quadratfuß (183 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen ein Konferenzzentrum und Tagungsräume. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Genieße internationale Küche im El Faisan, einem der 4 Restaurants dieser Unterkunft, oder nutz den Zimmerservice (bitte Zeiten beachten). Es wird täglich ein kostenloser Empfang angeboten. Besuche die Poolbar oder eine der 2 Bars/Lounges und gönn dir ein erfrischendes Getränk.
Zimmer
Fühl dich in den 133 Zimmern, die individuell ausgestattet sind und Minibar und einen LCD-Fernseher bieten, wie zu Hause. Die Zimmer haben eigene Balkone oder Patios. Fernseher mit Kabelempfang lassen keine Langeweile aufkommen. Es gibt eigene Badezimmer mit Duschen, die über Regenduschen und Haartrockner verfügen.
Standort
In Cancún (Zona Hotelera) gelegen, ist Cancun Bay All Inclusive Hotel nur eine 5-minütige Fahrt von Playa Langosta und Plaza Las Américas entfernt. Diese Unterkunft in Strandnähe ist 5 km von Playa Tortugas und 7,1 km von Ultramar Fähre Puerto Juárez entfernt.
Was ist in der Nähe?
Playa Tortugas(0.2 Meilen)
Nichupté-Lagune(0.3 Meilen)
Playa Las Perlas(0.5 Meilen)
Teatro de Cancún(0.5 Meilen)
Escénica-Turm(0.5 Meilen)
Playa Langosta(1 Meilen)
Puerto Cancún Marina Town Center(1.3 Meilen)
Playa Tortugas(1.9 Meilen)
Golfplatz Puerto Cancún(2.3 Meilen)
Plaza de Ceviche(2.4 Meilen)
Palacio Municipal de Benito Juárez(2.6 Meilen)
Plaza Las Américas(2.7 Meilen)
Cancún Golf Club at Pok-Ta-Pok(2.8 Meilen)
Parque las Palapas(2.9 Meilen)
Teatro Xbalamqué(2.9 Meilen)
Der bevorzugte Flughafen für Cancun Bay All Inclusive Hotel ist Flughafen Cancún (CUN)(12.8 Meilen)
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Informationsschalter für Ausflüge
Standort
Boulevard Kukulkan Km 3, Avenida Kukulkan, Cancún, Benito Juárez, Bundesstaat Quintana Roo, Mexiko
Playa Tortugas (0.2 Meilen)
Nichupté-Lagune (0.3 Meilen)
Playa Las Perlas (0.5 Meilen)
Teatro de Cancún (0.5 Meilen)
Escénica-Turm (0.5 Meilen)
Playa Langosta (1 Meilen)
Zimmeroptionen
4
Junior Suite, 2 Bedrooms
Zimmerdetails
1 Großes Doppelbett
und 2 Französische Doppelbetten
Anzahl Schlafplätze 5
606 ft²
Balkon oder TerrasseKlimaanlageSeparates WohnzimmerEigenes Bad
6
Master Suite 3 Bedrooms
Zimmerdetails
2 Große Doppelbetten
und 2 Französische Doppelbetten
Anzahl Schlafplätze 8
1033 ft²
Balkon oder TerrasseSeparater EssbereichKlimaanlageSeparates WohnzimmerEigenes Bad
8
Superior-Zimmer, Meerblick
Zimmerdetails
1 Französisches Doppelbett
Anzahl Schlafplätze 4
334 ft²
Balkon oder TerrasseKlimaanlageEigenes BadLaptop im Arbeitsbereich
8
Standardzimmer
Zimmerdetails
1 Französisches Doppelbett
Anzahl Schlafplätze 4
334 ft²
Balkon oder TerrasseKlimaanlageEigenes BadLaptop im Arbeitsbereich
Gästebewertungen
7.8
Gut
Basierend auf 1.212 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftlich
2%
Paar
33%
Familie
40%
Gruppe
18%
Alleinreisende
4%
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Basierend auf vielen aktuellen Bewertungen wird das Cancun Bay All Inclusive Hotel als eine kleine, preisgünstige Strandunterkunft mit sehr freundlichem Personal, einfachen Zimmern, begrenzter kulinarischer Vielfalt und einem kleinen Strand in einer Bucht beschrieben, die eine entspannte Atmosphäre bietet, aber auch Kompromisse erfordert.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Basierend auf vielen aktuellen Bewertungen wird das Cancun Bay All Inclusive Hotel als eine kleine, preisgünstige Strandunterkunft mit sehr freundlichem Personal, einfachen Zimmern, begrenzter kulinarischer Vielfalt und einem kleinen Strand in einer Bucht beschrieben, die eine entspannte Atmosphäre bietet, aber auch Kompromisse erfordert.
Viele Gäste loben den zuvorkommenden Service von Barkeepern, dem Animationsteam und dem Reinigungspersonal, während Interaktionen an der Rezeption und aufdringliche Verkaufsgespräche immer wieder als Schwachpunkte genannt werden. Die Einrichtungen sind bescheiden: Die Pools sind klein und schließen früh, das Unterhaltungsangebot ist begrenzt und die Musik am Pool kann tagsüber laut sein. Die Meinungen zum Essen sind gemischt: Viele finden das Buffet eintönig, die Reservierung für das Abendessen ist nur begrenzt verfügbar und die Getränke werden als einfach wahrgenommen; trotzdem haben einige die abwechslungsreichen Optionen und Snacks genossen. Die Zimmer sind veraltet und einfach, während die Lage günstig für Busse und die Fähre nach Isla Mujeres ist. Insgesamt erwartet man einen freundlichen Aufenthalt mit gutem Preis-Leistungs-Verhältnis, nicht aber ein Resort der Spitzenklasse.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Kleine, bescheidene Anlage mit mehreren Pools und einem schmalen Strand in einer Bucht; Liegen und Hängematten werden geschätzt. Pools und Bars schließen früh, das Unterhaltungsangebot ist begrenzt oder gelegentlich, und der beworbene Whirlpool ist nicht warm.
Ähnliche Gästebewertungen
2
ELENA
19. Aug. 2025
·
Aufenthalt am 4 Nächte
To begin with, lets say THIS place should not exist. Small, poor, claustrophobic, gray, no.amenities, no beach, no water-has a pond-like paddle by the marina where all catamarans stay. No understanding what "seevice" means. No food is small, mote-like dining corner. Has no restaurants, no shows. Felt as I arrived into a prison. No a vacation spot where you desire to be as you pay money for your all-inclusive stay. DO NOT BOOK IT!!
To begin with, lets say THIS place should not exist. Small, poor, claustrophobic, gray, no.amenities, no beach, no water-has a pond-like paddle by the marina where all catamarans stay. No understanding what "seevice" means. No food is small, mote-like dining corner. Has no restaurants, no shows. Felt as I arrived into a prison. No a vacation spot where you desire to be as you pay money for your all-inclusive stay. DO NOT BOOK IT!!
6
LAERCIO
23. Mai 2025
·
Aufenthalt am 2 Nächte
O resort tem uma pequena faixa de areia na praia e poucas áreas com guarda sol. As piscinas fecham muito cedo e os restaurantes também. O all inclusive não é o tempo todo, os restaurantes fecham cedo e abrem tarde. E também tem muito barulho perto dos apartamentos.
O resort tem uma pequena faixa de areia na praia e poucas áreas com guarda sol. As piscinas fecham muito cedo e os restaurantes também. O all inclusive não é o tempo todo, os restaurantes fecham cedo e abrem tarde. E também tem muito barulho perto dos apartamentos.
8
Eliana
12. Juni 2025
·
Aufenthalt am 2 Nächte
Comfortable stay, but beach access is limited The hotel was comfortable, with clean rooms and good service. Overall, I had a pleasant stay. However, it’s located near a pier, and the beach area is very small, making it difficult to swim. If you’re looking for a place to relax, it’s great—but not ideal if swimming at the beach is a priority.
Comfortable stay, but beach access is limited The hotel was comfortable, with clean rooms and good service. Overall, I had a pleasant stay. However, it’s located near a pier, and the beach area is very small, making it difficult to swim. If you’re looking for a place to relax, it’s great—but not ideal if swimming at the beach is a priority.
4
Stacie
18. Sept. 2025
·
Aufenthalt am 4 Nächte
Food was horrible says has 3 restaurants only one was opened buffet style they had one night you can order from menu and a steak was an extra $130 even though it’s supposed to be all inclusive. Nothing to do when it rains out. Pools close way to early 6pm and 8pm. Would not stay here again. Beware of the guys selling tickets on beach for ferry if it’s cancelled they don’t give you your money back.
Food was horrible says has 3 restaurants only one was opened buffet style they had one night you can order from menu and a steak was an extra $130 even though it’s supposed to be all inclusive. Nothing to do when it rains out. Pools close way to early 6pm and 8pm. Would not stay here again. Beware of the guys selling tickets on beach for ferry if it’s cancelled they don’t give you your money back.
8
JESSICA
23. Nov. 2025
·
Aufenthalt am 3 Nächte
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
8
Misty
16. Aug. 2025
·
Aufenthalt am 3 Nächte
Room was basic standard room overlooking an AC and 1/2 brick wall it was facing the street so was noisy at night and difficult to sleep. But I made due since it was a short trip (3 days). Staff at bar/beach/buffet were all very tentative. Need more umbrellas at the beach, had to get there early to secure one. Pool area was clean and had a few activities to participate in during afternoon hours. Overall good stay for the cost
Room was basic standard room overlooking an AC and 1/2 brick wall it was facing the street so was noisy at night and difficult to sleep. But I made due since it was a short trip (3 days). Staff at bar/beach/buffet were all very tentative. Need more umbrellas at the beach, had to get there early to secure one. Pool area was clean and had a few activities to participate in during afternoon hours. Overall good stay for the cost
4
John
10. Juli 2025
·
Aufenthalt am 10 Nächte
Noisy evening entertainment till 10 and later. Not much of a beach. Limited food choices
Noisy evening entertainment till 10 and later. Not much of a beach. Limited food choices
8
Guojun
4. Nov. 2025
·
Aufenthalt am 5 Nächte
Pools are next to restaurants and bars. The pool in the resort is more standard for swimming, the two shallow pools near the beach are for drink and play. Room is clean. Resort is on the north of the hotel zone and close to downtown (3km, 30-40 minutes walking distance). Buses stops are near by and is easy to go around zone and to the downtown. Money exchange is at southbound bus stop (cross the street) with reasonable rate (Hotel can also make exchange but the rate is only good for taking the bus - 1:16, $3 is good for two round trip bus fares. Downtown stores has better exchange rate, and airport is even better.). Food is so so if you are not stay in the hotel all the time. The restaurants are closed most of days in the week we were there except the buffet :-( Only Sushi is good at Japanese restaurant, then main course flavor is mixed Tai and Korean, not Japanese. The Italian restaurant only served with Pizza.
Pools are next to restaurants and bars. The pool in the resort is more standard for swimming, the two shallow pools near the beach are for drink and play. Room is clean. Resort is on the north of the hotel zone and close to downtown (3km, 30-40 minutes walking distance). Buses stops are near by and is easy to go around zone and to the downtown. Money exchange is at southbound bus stop (cross the street) with reasonable rate (Hotel can also make exchange but the rate is only good for taking the bus - 1:16, $3 is good for two round trip bus fares. Downtown stores has better exchange rate, and airport is even better.). Food is so so if you are not stay in the hotel all the time. The restaurants are closed most of days in the week we were there except the buffet :-( Only Sushi is good at Japanese restaurant, then main course flavor is mixed Tai and Korean, not Japanese. The Italian restaurant only served with Pizza.
8
Guillaume
25. März 2025
·
Aufenthalt am 9 Nächte
The facility and staff are great. It would be better if it was free service for drinks at the buffet, staff is too busy for coffee or water…. The beach is small and surrounded by marina and boat.
The facility and staff are great. It would be better if it was free service for drinks at the buffet, staff is too busy for coffee or water…. The beach is small and surrounded by marina and boat.
6
Janalee April
4. Feb. 2025
·
Aufenthalt am 7 Nächte
Staff was awesome! The site advertised a hot tub and they didn’t have one. Also they advertised yoga and only had 1 stretching class for 20 minutes in one week. They advertised 5 restaurants but only had 3. Everything shuts down at 10:00pm- no entertainment or alcohol after 10pm
Staff was awesome! The site advertised a hot tub and they didn’t have one. Also they advertised yoga and only had 1 stretching class for 20 minutes in one week. They advertised 5 restaurants but only had 3. Everything shuts down at 10:00pm- no entertainment or alcohol after 10pm
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Die Meinungen gehen auseinander: Viele beschreiben sehr saubere Zimmer und gepflegte Anlagen, während andere Gerüche, Undichtigkeiten, Schädlinge und eine inkonsistente Reinigung oder Handtuchausgabe berichten.
Ähnliche Gästebewertungen
6
Genesis
26. Okt. 2024
·
Aufenthalt am 5 Nächte
I was here for 4 nights. For the price, this was 3.5 stars. PROS: - safe location - bar was good - beach access and pool was very beautiful and nice - food hours were great - decently sized rooms - nice balcony for every room - the outside resturant food and breakfast is good - affordable CONS: - the buffet was ok. Everything tasted about the same. Reminded me of my college dining hall ( current college student) - it is a bit hard to get a reservation for their ONE resturant they have. You have to ask guest services in person. It is a bit annoying/ inconvenient because you can\'t call or make a reservation online. I usually spent my mornings outside of the hotel and when I came back, it would be full. - service at the buffet was not consistent. My boyfriend and I were the only ones there and the servers did not ask if we wanted any drinks until we finished our meals. It is not self service beverages. For breakfast, I would not get asked if I wanted a coffee or water like everyone else. I would have to ask myself. - there are ants in the rooms. The housekeeper did come and "get rid of them" but they came back after a few hours. I did not bring food into the room. - housekeepers are not consistent with which time they come clean. Sometimes 10am, others 8pm. They do not come back if you ask them to be back later. Overall, I would recommend this resort if it is in your price range and want nice beach access. Bus stops are nearby.
I was here for 4 nights. For the price, this was 3.5 stars. PROS: - safe location - bar was good - beach access and pool was very beautiful and nice - food hours were great - decently sized rooms - nice balcony for every room - the outside resturant food and breakfast is good - affordable CONS: - the buffet was ok. Everything tasted about the same. Reminded me of my college dining hall ( current college student) - it is a bit hard to get a reservation for their ONE resturant they have. You have to ask guest services in person. It is a bit annoying/ inconvenient because you can\'t call or make a reservation online. I usually spent my mornings outside of the hotel and when I came back, it would be full. - service at the buffet was not consistent. My boyfriend and I were the only ones there and the servers did not ask if we wanted any drinks until we finished our meals. It is not self service beverages. For breakfast, I would not get asked if I wanted a coffee or water like everyone else. I would have to ask myself. - there are ants in the rooms. The housekeeper did come and "get rid of them" but they came back after a few hours. I did not bring food into the room. - housekeepers are not consistent with which time they come clean. Sometimes 10am, others 8pm. They do not come back if you ask them to be back later. Overall, I would recommend this resort if it is in your price range and want nice beach access. Bus stops are nearby.
10
Javier J
20. Dez. 2025
·
Aufenthalt am 3 Nächte
Hotel bonito, muy limpio, el bufete también muy bueno, disfrute mucho la estancia
Hotel bonito, muy limpio, el bufete también muy bueno, disfrute mucho la estancia
4
Kristina
16. Juni 2025
·
Aufenthalt am 2 Nächte
I did extensive research before booking Cancun Bay Resort and was initially comforted by the many positive reviews. Unfortunately, my experience did not match the praise. The atmosphere was overwhelmingly dominated by rowdy adults clearly there to party. Inappropriate conversations and foul language were common, even in the presence of children. It was uncomfortable and frankly, gross. Our suite was in unacceptable condition. There was a hole in one of the doors. Even worse, we spotted roaches. The cleanliness and upkeep were far below standard. At one point the water shut off entirely. When we went to the front desk, another guest was already there – furious – because this had happened multiple times during her trip. Friday night at 9 PM, the hotel next door blasted an extremely loud musical show that made it feel like we were sleeping inside a concert venue. I’m Mexican and very familiar with neighborhood celebrations, but this was on a completely different and disruptive level. The food overall was just okay. The one saving grace was the snack bar, which served delicious hamburgers and fries. Sadly, they closed at 5 PM, limiting the enjoyment. If you're traveling with kids, do NOT stay at Cancun Bay Resort. The environment is not child-friendly, the accommodations are subpar, and the disruptions are frequent. If you value comfort, quality, and peace of mind, spend a little more and stay somewhere that actually delivers what it promises.
I did extensive research before booking Cancun Bay Resort and was initially comforted by the many positive reviews. Unfortunately, my experience did not match the praise. The atmosphere was overwhelmingly dominated by rowdy adults clearly there to party. Inappropriate conversations and foul language were common, even in the presence of children. It was uncomfortable and frankly, gross. Our suite was in unacceptable condition. There was a hole in one of the doors. Even worse, we spotted roaches. The cleanliness and upkeep were far below standard. At one point the water shut off entirely. When we went to the front desk, another guest was already there – furious – because this had happened multiple times during her trip. Friday night at 9 PM, the hotel next door blasted an extremely loud musical show that made it feel like we were sleeping inside a concert venue. I’m Mexican and very familiar with neighborhood celebrations, but this was on a completely different and disruptive level. The food overall was just okay. The one saving grace was the snack bar, which served delicious hamburgers and fries. Sadly, they closed at 5 PM, limiting the enjoyment. If you're traveling with kids, do NOT stay at Cancun Bay Resort. The environment is not child-friendly, the accommodations are subpar, and the disruptions are frequent. If you value comfort, quality, and peace of mind, spend a little more and stay somewhere that actually delivers what it promises.
8
JESSICA
23. Nov. 2025
·
Aufenthalt am 3 Nächte
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
10
Alfredo Acosta
22. März 2025
·
Aufenthalt am 4 Nächte
This is a smaller property, it was exceptionally clean and well maintained.
This is a smaller property, it was exceptionally clean and well maintained.
4
Alysha
29. Juni 2025
·
Aufenthalt am 4 Nächte
The property is pretty good, rooms are very basic just a bed and a tv nothing to spectacular. On the first night we requested blankets because the room was cold and we were given two mattress protectors instead of blankets. The next day we requested pool towels and were told that they would deliver the towels to us by the pool. The towels never came. There are two pools as well as an adult jacuzzi area with a swim up bar. The water in the jacuzzi area always seemed to have some sort of white film floating around no matter what time if the day you went. All of the staff at the swim up bar were amazing!! Day 3 our room wasn’t cleaned after coming back from an excursion so we had no clean bath towels or toilet paper. All communications are through what’s app, so I made a request via what’s app for those items I spoke with some who said they would bring them up. An hour later still nothing, so I sent another message that was read and ignored, then another that was read and ignored. I then went to the front desk where I was given toilet paper and pool towels because they didn’t have any bath towels available. Now for the food. There is absolutely nothing edible on the resort. They advertise 5 restaurants on site, during our 5 day stay only 3 of the 5 opened. The buffet was small 1grain option, 1 meat option, a veggie option and a salad bar with NO FRUIT IN SIGHT. I was forced to eat out every meal for the 5 days there because the options are horrible.
The property is pretty good, rooms are very basic just a bed and a tv nothing to spectacular. On the first night we requested blankets because the room was cold and we were given two mattress protectors instead of blankets. The next day we requested pool towels and were told that they would deliver the towels to us by the pool. The towels never came. There are two pools as well as an adult jacuzzi area with a swim up bar. The water in the jacuzzi area always seemed to have some sort of white film floating around no matter what time if the day you went. All of the staff at the swim up bar were amazing!! Day 3 our room wasn’t cleaned after coming back from an excursion so we had no clean bath towels or toilet paper. All communications are through what’s app, so I made a request via what’s app for those items I spoke with some who said they would bring them up. An hour later still nothing, so I sent another message that was read and ignored, then another that was read and ignored. I then went to the front desk where I was given toilet paper and pool towels because they didn’t have any bath towels available. Now for the food. There is absolutely nothing edible on the resort. They advertise 5 restaurants on site, during our 5 day stay only 3 of the 5 opened. The buffet was small 1grain option, 1 meat option, a veggie option and a salad bar with NO FRUIT IN SIGHT. I was forced to eat out every meal for the 5 days there because the options are horrible.
10
Jessica
8. Aug. 2025
·
Aufenthalt am 3 Nächte
This property was amazing! I am still in awe at the cleanliness, upkeep of facilities, staff friendliness, and overall vibe! It was my daughter’s first time in Mexico and staying at a resort and she made so many friends who even taught her how to swim! I look forward to coming back soon. I highly recommend!!!!!
This property was amazing! I am still in awe at the cleanliness, upkeep of facilities, staff friendliness, and overall vibe! It was my daughter’s first time in Mexico and staying at a resort and she made so many friends who even taught her how to swim! I look forward to coming back soon. I highly recommend!!!!!
6
Jinisha Santy
20. Aug. 2025
·
Aufenthalt am 1 Nacht
My room was in a area where there was strong sewage smell.
My room was in a area where there was strong sewage smell.
2
Christopher
10. Nov. 2025
·
Aufenthalt am 1 Nacht
Terrible accommodations, terrible service, the bed sheets were old, my bed had hair on it when I arrived. Toilet barely flushed. 100% do not recommend. Giving only 1 star because the buffet was nice other than that the food was also not good.
Terrible accommodations, terrible service, the bed sheets were old, my bed had hair on it when I arrived. Toilet barely flushed. 100% do not recommend. Giving only 1 star because the buffet was nice other than that the food was also not good.
8
Shahrzad
9. Nov. 2025
·
Aufenthalt am 5 Nächte
I stayed at Cancún Bay Resort for five nights and really enjoyed my stay. The hotel is small but has everything you need — comfortable, cozy, and clean. The atmosphere feels peaceful and welcoming, perfect for relaxing after a day out. The food was tasty with a good variety every day. Overall, a lovely little place in Cancún that I’d definitely recommend!
I stayed at Cancún Bay Resort for five nights and really enjoyed my stay. The hotel is small but has everything you need — comfortable, cozy, and clean. The atmosphere feels peaceful and welcoming, perfect for relaxing after a day out. The food was tasty with a good variety every day. Overall, a lovely little place in Cancún that I’d definitely recommend!
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Zimmer sind einfach und veraltet; die Aufteilung und die Aussicht variieren stark, und einige Zimmer liegen zur Straße oder zum Veranstaltungsort mit Lärm. Suiten bieten mehr Platz, es werden aber Wartungsprobleme und gelegentliche AC- oder Badezimmerprobleme gemeldet.
Ähnliche Gästebewertungen
6
Genesis
26. Okt. 2024
·
Aufenthalt am 5 Nächte
I was here for 4 nights. For the price, this was 3.5 stars. PROS: - safe location - bar was good - beach access and pool was very beautiful and nice - food hours were great - decently sized rooms - nice balcony for every room - the outside resturant food and breakfast is good - affordable CONS: - the buffet was ok. Everything tasted about the same. Reminded me of my college dining hall ( current college student) - it is a bit hard to get a reservation for their ONE resturant they have. You have to ask guest services in person. It is a bit annoying/ inconvenient because you can\'t call or make a reservation online. I usually spent my mornings outside of the hotel and when I came back, it would be full. - service at the buffet was not consistent. My boyfriend and I were the only ones there and the servers did not ask if we wanted any drinks until we finished our meals. It is not self service beverages. For breakfast, I would not get asked if I wanted a coffee or water like everyone else. I would have to ask myself. - there are ants in the rooms. The housekeeper did come and "get rid of them" but they came back after a few hours. I did not bring food into the room. - housekeepers are not consistent with which time they come clean. Sometimes 10am, others 8pm. They do not come back if you ask them to be back later. Overall, I would recommend this resort if it is in your price range and want nice beach access. Bus stops are nearby.
I was here for 4 nights. For the price, this was 3.5 stars. PROS: - safe location - bar was good - beach access and pool was very beautiful and nice - food hours were great - decently sized rooms - nice balcony for every room - the outside resturant food and breakfast is good - affordable CONS: - the buffet was ok. Everything tasted about the same. Reminded me of my college dining hall ( current college student) - it is a bit hard to get a reservation for their ONE resturant they have. You have to ask guest services in person. It is a bit annoying/ inconvenient because you can\'t call or make a reservation online. I usually spent my mornings outside of the hotel and when I came back, it would be full. - service at the buffet was not consistent. My boyfriend and I were the only ones there and the servers did not ask if we wanted any drinks until we finished our meals. It is not self service beverages. For breakfast, I would not get asked if I wanted a coffee or water like everyone else. I would have to ask myself. - there are ants in the rooms. The housekeeper did come and "get rid of them" but they came back after a few hours. I did not bring food into the room. - housekeepers are not consistent with which time they come clean. Sometimes 10am, others 8pm. They do not come back if you ask them to be back later. Overall, I would recommend this resort if it is in your price range and want nice beach access. Bus stops are nearby.
10
maria
12. Dez. 2024
·
Aufenthalt am 7 Nächte
The property wasn’t that big but it was beautiful. The standard room was very small you couldn’t walk without banging into the furniture. The shower was the size of small closet amd it had a very small curtain. My room was upgraded and I got a two bedroom room. Beautiful and big. The water from the shower was cold. I have to praise the staff. They were excellent. The staff was very nice and their service was excellent. They cleaned my room everyday. In the dining room and pool staff was excellent. They were constantly asking if I needed anything. The food from the hotel was very good . The only complain I have it’s the entertainment. They don’t have shows. They only have karaoke and a singer to perform three times a week. The singer was great. The hotel it’s at the end of zona hotelera away from others hotels and everything. Nothing around! You have to take a bus to go anywhere. The beach was small but it was kept nice and clean. There were plenty of chairs and umbrellas around to seat and the servers were constantly bringing you food and drinks if you asked. Excellent staff and service. There was fun by the pool with games, Zumba, volleyball, etc. Again I praised the staff. Excellent service!
The property wasn’t that big but it was beautiful. The standard room was very small you couldn’t walk without banging into the furniture. The shower was the size of small closet amd it had a very small curtain. My room was upgraded and I got a two bedroom room. Beautiful and big. The water from the shower was cold. I have to praise the staff. They were excellent. The staff was very nice and their service was excellent. They cleaned my room everyday. In the dining room and pool staff was excellent. They were constantly asking if I needed anything. The food from the hotel was very good . The only complain I have it’s the entertainment. They don’t have shows. They only have karaoke and a singer to perform three times a week. The singer was great. The hotel it’s at the end of zona hotelera away from others hotels and everything. Nothing around! You have to take a bus to go anywhere. The beach was small but it was kept nice and clean. There were plenty of chairs and umbrellas around to seat and the servers were constantly bringing you food and drinks if you asked. Excellent staff and service. There was fun by the pool with games, Zumba, volleyball, etc. Again I praised the staff. Excellent service!
8
Misty
16. Aug. 2025
·
Aufenthalt am 1 Nacht
I traveled solo, so I got a basic standard room. It faced the main road and was very noisy at night, so it was difficult to sleep sometimes. View was a brick wall and and an AC. Room was ok for a shot trip so I made due. Staff were all very tentative and friendly. Buffett was the same food, just disguised differently each meal, but filled me. If you’re a foodie definitely not for you. Overall a good place to stay for the value.
I traveled solo, so I got a basic standard room. It faced the main road and was very noisy at night, so it was difficult to sleep sometimes. View was a brick wall and and an AC. Room was ok for a shot trip so I made due. Staff were all very tentative and friendly. Buffett was the same food, just disguised differently each meal, but filled me. If you’re a foodie definitely not for you. Overall a good place to stay for the value.
6
Cam Tu
5. Nov. 2025
·
Aufenthalt am 4 Nächte
staying in this resort twice and everything is good. just hope they improve their food options. Same everytime.
staying in this resort twice and everything is good. just hope they improve their food options. Same everytime.
4
Melissa
5. Dez. 2024
·
Aufenthalt am 4 Nächte
It was mediocre from the start. Typically if you arrive before check-in you can still use the pool and get drinks. They would not allow us to. We had to go to the beach and wait so that was a bummer. We were travelling with our four kids so they were hungry from flying all night. Eventually I asked can we have something to drink and they let us, but weren\'t exactly thrilled. I was told no bottled water. The food choices were slim. We did like the BBQ dinner, but it was the only meal everyone ate and actually enjoyed it. I was shocked no guacamole at the whole "resort." No mimosas before 11- not a huge issue but such a bummer because it was my birthday and I was looking forward to it. We had the grand suite and it is severely damaged. We travel to Cancun annually and like the area, but this was collectively our least favorite trip. It was still Cancun and vacation so we made the best, but sure wouldn\'t choose to stay here again. Not really impressed at all.
It was mediocre from the start. Typically if you arrive before check-in you can still use the pool and get drinks. They would not allow us to. We had to go to the beach and wait so that was a bummer. We were travelling with our four kids so they were hungry from flying all night. Eventually I asked can we have something to drink and they let us, but weren\'t exactly thrilled. I was told no bottled water. The food choices were slim. We did like the BBQ dinner, but it was the only meal everyone ate and actually enjoyed it. I was shocked no guacamole at the whole "resort." No mimosas before 11- not a huge issue but such a bummer because it was my birthday and I was looking forward to it. We had the grand suite and it is severely damaged. We travel to Cancun annually and like the area, but this was collectively our least favorite trip. It was still Cancun and vacation so we made the best, but sure wouldn\'t choose to stay here again. Not really impressed at all.
6
Alejandro
9. Nov. 2025
·
Aufenthalt am 4 Nächte
Staff was extremely good. 10/10. They treated us like kings. Rooms are out of a date but have good prices, could have better bathroom and toilet. The only bad thing is that there is no 24hrs bar, it closes at 11:00pm
Staff was extremely good. 10/10. They treated us like kings. Rooms are out of a date but have good prices, could have better bathroom and toilet. The only bad thing is that there is no 24hrs bar, it closes at 11:00pm
8
Misty
16. Aug. 2025
·
Aufenthalt am 3 Nächte
Room was basic standard room overlooking an AC and 1/2 brick wall it was facing the street so was noisy at night and difficult to sleep. But I made due since it was a short trip (3 days). Staff at bar/beach/buffet were all very tentative. Need more umbrellas at the beach, had to get there early to secure one. Pool area was clean and had a few activities to participate in during afternoon hours. Overall good stay for the cost
Room was basic standard room overlooking an AC and 1/2 brick wall it was facing the street so was noisy at night and difficult to sleep. But I made due since it was a short trip (3 days). Staff at bar/beach/buffet were all very tentative. Need more umbrellas at the beach, had to get there early to secure one. Pool area was clean and had a few activities to participate in during afternoon hours. Overall good stay for the cost
6
Laura
19. Apr. 2025
·
Aufenthalt am 7 Nächte
The resort is dated but the rooms are very spacious. The beach is almost non existent and the dining options are limited. However, the staff is amazing and the grounds are clean. It's a budget and family friendly property.
The resort is dated but the rooms are very spacious. The beach is almost non existent and the dining options are limited. However, the staff is amazing and the grounds are clean. It's a budget and family friendly property.
8
David
7. Jan. 2025
·
Aufenthalt am 8 Nächte
This is the most honest opinion I can give about tgis property, if you gotten a room on the first floor this is a 2-3 star resort. If you have a room on any of the upper floors thid is a 3-4 star resort. Keep in mind I only had the opportunity to stay in one room on the first floor, and one on the third. This was due to the fact that I had been sold on a 4 star experience, but started out with something like a 2.5 star on the first floor. I taled to expedia about the multiple concerns I had had with my first floor room regarding mold, mildew, and what I felt most important not a properly locking patio sliding door. I did attempt to have "maintenance" fix this, but the response I got was dont pull the sliding door so hard. To me that wasnt a sufficient response being that anybody with ill intent is not going to try to jimmy the sliding door nicely. At that point Id had enough and demanded to speak directly to the manager Juan. This is when my trip got better, he had us moved to an upper floor with a nice ocean view, clean, spacious, no mold, no mildew. The way I see it is the lower levels are for the "budget friendly" traveler, or those young enough not to care about having proper accommodations because they are just there to party, in which case when I was a younger travelling party animal the lower level would have been fine. That the short version of what I have to say about the property and room accommodations. This is not a 5star resort, anywhere from 2.5to4 based on room
This is the most honest opinion I can give about tgis property, if you gotten a room on the first floor this is a 2-3 star resort. If you have a room on any of the upper floors thid is a 3-4 star resort. Keep in mind I only had the opportunity to stay in one room on the first floor, and one on the third. This was due to the fact that I had been sold on a 4 star experience, but started out with something like a 2.5 star on the first floor. I taled to expedia about the multiple concerns I had had with my first floor room regarding mold, mildew, and what I felt most important not a properly locking patio sliding door. I did attempt to have "maintenance" fix this, but the response I got was dont pull the sliding door so hard. To me that wasnt a sufficient response being that anybody with ill intent is not going to try to jimmy the sliding door nicely. At that point Id had enough and demanded to speak directly to the manager Juan. This is when my trip got better, he had us moved to an upper floor with a nice ocean view, clean, spacious, no mold, no mildew. The way I see it is the lower levels are for the "budget friendly" traveler, or those young enough not to care about having proper accommodations because they are just there to party, in which case when I was a younger travelling party animal the lower level would have been fine. That the short version of what I have to say about the property and room accommodations. This is not a 5star resort, anywhere from 2.5to4 based on room
8
Merhawit
15. Apr. 2025
·
Aufenthalt am 4 Nächte
My friends and I stayed here for spring break and the master suite was great and spacious! The bathroom smelled a little weird but the resort is so beautiful. Food wasn’t that for an all inclusive I would stay here again!
My friends and I stayed here for spring break and the master suite was great and spacious! The bathroom smelled a little weird but the resort is so beautiful. Food wasn’t that for an all inclusive I would stay here again!
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Das Personal wird in Bars, Unterhaltung und Reinigung allgemein als freundlich und fleißig gelobt. Der Service an der Rezeption kann jedoch inkonsistent sein, und einige Gäste empfinden die Verkaufsgespräche des Concierge als aufdringlich.
Ähnliche Gästebewertungen
6
Denille Trendi
20. Jan. 2025
·
Aufenthalt am 7 Nächte
Liked-most staff were very welcoming and accommodating, beach was kept in excellent condition. Specialty restaurants of Japanese, bbq and Italian were great, the service exceptional! Memorized several peoples drink orders through the week, brought another just as you were finishing. Did not like-immediately greeted guest services by an invitation to a time share and weren’t providing service after refusing. We were there as a family and did not want to sacrifice a morning of time we planned to spend with our children, yet were then turned down/misinformed/given the run around to make special restaurant arrangements already included in the package we purchased. The excursions staff member much more respectful of letting us decide/discuss what excision we wanted. Buffet was repetitive, every day mostly same thing or trying to use up supplies from night before. Specialty restaurant nights broke up eating the same meals everyday, basic tasting, limited or no spices. Limited food options at points needing to know when what place was open, what it offered when…not really something you think of on vacation. Food was really the big let down of the week, as a basic example not being able to get guacamole in Mexico was a first time for us after staying several other locations. The other down fall was not on Cancun bay, the resort 2 down that played musics until 2-3am, we kept the windows closed and it was quiet enough to sleep. Just nice to be able to listen to the waves.
Liked-most staff were very welcoming and accommodating, beach was kept in excellent condition. Specialty restaurants of Japanese, bbq and Italian were great, the service exceptional! Memorized several peoples drink orders through the week, brought another just as you were finishing. Did not like-immediately greeted guest services by an invitation to a time share and weren’t providing service after refusing. We were there as a family and did not want to sacrifice a morning of time we planned to spend with our children, yet were then turned down/misinformed/given the run around to make special restaurant arrangements already included in the package we purchased. The excursions staff member much more respectful of letting us decide/discuss what excision we wanted. Buffet was repetitive, every day mostly same thing or trying to use up supplies from night before. Specialty restaurant nights broke up eating the same meals everyday, basic tasting, limited or no spices. Limited food options at points needing to know when what place was open, what it offered when…not really something you think of on vacation. Food was really the big let down of the week, as a basic example not being able to get guacamole in Mexico was a first time for us after staying several other locations. The other down fall was not on Cancun bay, the resort 2 down that played musics until 2-3am, we kept the windows closed and it was quiet enough to sleep. Just nice to be able to listen to the waves.
10
Laura
31. Dez. 2024
·
Aufenthalt am 3 Nächte
We loved our stay at the Cancun Bay Hotel. All the staff took great care of us. They offered tour packages (including a trip to Isla de Mujeres) and we loved everything! My husband and I will definitely be back! We would especially like to thank Alexandre Sanches (front desk agent) who checked us in and out, he provided an extraordinary service!
We loved our stay at the Cancun Bay Hotel. All the staff took great care of us. They offered tour packages (including a trip to Isla de Mujeres) and we loved everything! My husband and I will definitely be back! We would especially like to thank Alexandre Sanches (front desk agent) who checked us in and out, he provided an extraordinary service!
6
Phuc
4. Jan. 2025
·
Aufenthalt am 4 Nächte
We had a great experience much thanks to the wonderful and dedicated staff at the restaurant and at the bars. The front desk were not as friendly and the people at the registration desk were pushy with sales. The same people Gave us wrong information about when to register for dinner so we never got to enjoy the bbq or la vista staying there for 5 nights. We kept going in circles and perhaps that could have been a language barrier. Perhaps more friendly and clear communication would help our experience. The hotel was very slippery with the rain coming in. Tough for our aging parents to walk around. We did not have a phone in our room. The AC unit had condensation that would leak inside the room and onto the steps going down onto the floors of the bedroom. Water from the rain leaked into the ceiling of the kitchen. The walls had some water in it for the master bedroom. The cleaning stuff was friendly, and also the gentleman who always came to stock. The drinks was great with so many options in Cancun. We would definitely definitely try another hotel next time.
We had a great experience much thanks to the wonderful and dedicated staff at the restaurant and at the bars. The front desk were not as friendly and the people at the registration desk were pushy with sales. The same people Gave us wrong information about when to register for dinner so we never got to enjoy the bbq or la vista staying there for 5 nights. We kept going in circles and perhaps that could have been a language barrier. Perhaps more friendly and clear communication would help our experience. The hotel was very slippery with the rain coming in. Tough for our aging parents to walk around. We did not have a phone in our room. The AC unit had condensation that would leak inside the room and onto the steps going down onto the floors of the bedroom. Water from the rain leaked into the ceiling of the kitchen. The walls had some water in it for the master bedroom. The cleaning stuff was friendly, and also the gentleman who always came to stock. The drinks was great with so many options in Cancun. We would definitely definitely try another hotel next time.
8
Gayle
9. Nov. 2025
·
Aufenthalt am 6 Nächte
Front desk very friendly & helpful. Bartenders are the best! So friendly & personable. Very attentive!! Buffet staff not very friendly sometimes never even came to our table. Cleaning staff came everyday but sometimes did replace towels or toilet paper. Resort could definitely use some TLC!
Front desk very friendly & helpful. Bartenders are the best! So friendly & personable. Very attentive!! Buffet staff not very friendly sometimes never even came to our table. Cleaning staff came everyday but sometimes did replace towels or toilet paper. Resort could definitely use some TLC!
10
Azahea
28. Juli 2025
·
Aufenthalt am 3 Nächte
Hotel with all inclusive service. Great staff and clean premises. Nearby to amenties like starbucks, oxo, etc.
Hotel with all inclusive service. Great staff and clean premises. Nearby to amenties like starbucks, oxo, etc.
4
Antonella Chisesi
8. Aug. 2025
·
Aufenthalt am 5 Nächte
Was very unhappy with the stafff and service.
Was very unhappy with the stafff and service.
8
JESSICA
23. Nov. 2025
·
Aufenthalt am 3 Nächte
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
10
Tyler
17. Nov. 2025
·
Aufenthalt am 3 Nächte
Friendly staff, I didnt use the amenities much but they were really nice. Everything was so clean and a very good vibe. An amazing trip and will definitely come back again! I left to explore the areas mostly but it was really nice to come back to the Amazing food and beverage options! I like how they rotate the food options and restaurants open. Its a super relaxing environment and most helpful staff ive ever experienced! There are plenty of places to go shopping around and many awesome views. The perfect location. The karaoke was fun to listen to a lot of talented people were singing and elevated the experience. I really enjoyed my stay!
Friendly staff, I didnt use the amenities much but they were really nice. Everything was so clean and a very good vibe. An amazing trip and will definitely come back again! I left to explore the areas mostly but it was really nice to come back to the Amazing food and beverage options! I like how they rotate the food options and restaurants open. Its a super relaxing environment and most helpful staff ive ever experienced! There are plenty of places to go shopping around and many awesome views. The perfect location. The karaoke was fun to listen to a lot of talented people were singing and elevated the experience. I really enjoyed my stay!
10
srinivasarao
18. Nov. 2025
·
Aufenthalt am 4 Nächte
Great place to stay, Staff is very nice and friendly.
Great place to stay, Staff is very nice and friendly.
10
Antonio
21. Feb. 2025
·
Aufenthalt am 6 Nächte
Everyone at Cancun Bay was very friendly, polite and helpful. Leo at the reception area, Rafaela kept our room clean, Anahi and Enrique the waitresses by the pool were on top of keeping us hydrated. Dayana and Dreidis kept us very busy with the games and Zumba. The entertainment was good. I’m definitely coming back! I only wished they had guacamole and chip!!
Everyone at Cancun Bay was very friendly, polite and helpful. Leo at the reception area, Rafaela kept our room clean, Anahi and Enrique the waitresses by the pool were on top of keeping us hydrated. Dayana and Dreidis kept us very busy with the games and Zumba. The entertainment was good. I’m definitely coming back! I only wished they had guacamole and chip!!
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Standort
Günstig gelegen und im Allgemeinen sicher, mit guter Anbindung an Busse und Nähe zur Fähre nach Isla Mujeres und zur Innenstadt. Der Strand befindet sich in der Bucht, daher sind Schwimmen und Platz begrenzt.
Ähnliche Gästebewertungen
8
Paul
15. Okt. 2025
·
Aufenthalt am 2 Nächte
The staff was very friendly. The building is old, derelict, needs a lot of minor repairs. It was affordable and close to the ADO bus station, which is what I needed. I had a great time there.
The staff was very friendly. The building is old, derelict, needs a lot of minor repairs. It was affordable and close to the ADO bus station, which is what I needed. I had a great time there.
8
Misty
16. Aug. 2025
·
Aufenthalt am 1 Nacht
I traveled solo, so I got a basic standard room. It faced the main road and was very noisy at night, so it was difficult to sleep sometimes. View was a brick wall and and an AC. Room was ok for a shot trip so I made due. Staff were all very tentative and friendly. Buffett was the same food, just disguised differently each meal, but filled me. If you’re a foodie definitely not for you. Overall a good place to stay for the value.
I traveled solo, so I got a basic standard room. It faced the main road and was very noisy at night, so it was difficult to sleep sometimes. View was a brick wall and and an AC. Room was ok for a shot trip so I made due. Staff were all very tentative and friendly. Buffett was the same food, just disguised differently each meal, but filled me. If you’re a foodie definitely not for you. Overall a good place to stay for the value.
10
Richard
24. Nov. 2025
·
Aufenthalt am 3 Nächte
The hotel is in safe location. The room was adequate and clean. Staff was accommodating and pleasant. A nice variety of food options, breakfast was my favorite! I would stay at Cancun Bay All Inclusive again.
The hotel is in safe location. The room was adequate and clean. Staff was accommodating and pleasant. A nice variety of food options, breakfast was my favorite! I would stay at Cancun Bay All Inclusive again.
8
Eliana
12. Juni 2025
·
Aufenthalt am 2 Nächte
Comfortable stay, but beach access is limited The hotel was comfortable, with clean rooms and good service. Overall, I had a pleasant stay. However, it’s located near a pier, and the beach area is very small, making it difficult to swim. If you’re looking for a place to relax, it’s great—but not ideal if swimming at the beach is a priority.
Comfortable stay, but beach access is limited The hotel was comfortable, with clean rooms and good service. Overall, I had a pleasant stay. However, it’s located near a pier, and the beach area is very small, making it difficult to swim. If you’re looking for a place to relax, it’s great—but not ideal if swimming at the beach is a priority.
8
Yolanda
3. Aug. 2025
·
Aufenthalt am 1 Nacht
La relación calidad - precio es buena, es un hotel sencillo pero cómodo, cumple con lo que ofrece y los huéspedes a pesar de ser familias en su mayoría, son bastante tranquilos. Muy recomendable para descansar o un finde de amigos/familia.
La relación calidad - precio es buena, es un hotel sencillo pero cómodo, cumple con lo que ofrece y los huéspedes a pesar de ser familias en su mayoría, son bastante tranquilos. Muy recomendable para descansar o un finde de amigos/familia.
10
Azahea
28. Juli 2025
·
Aufenthalt am 3 Nächte
Hotel with all inclusive service. Great staff and clean premises. Nearby to amenties like starbucks, oxo, etc.
Hotel with all inclusive service. Great staff and clean premises. Nearby to amenties like starbucks, oxo, etc.
8
JESSICA
23. Nov. 2025
·
Aufenthalt am 3 Nächte
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
10
Virgilio
5. Juni 2025
·
Aufenthalt am 4 Nächte
What I found unique about this hotel is the balance between cost and quality, I think it's fair. Dining options were really nice, hotel's personnel is very helpful, and the facilities and rooms are very nice. I liked that the beach was the best in comparison to hotels nearby.
What I found unique about this hotel is the balance between cost and quality, I think it's fair. Dining options were really nice, hotel's personnel is very helpful, and the facilities and rooms are very nice. I liked that the beach was the best in comparison to hotels nearby.
8
Guojun
4. Nov. 2025
·
Aufenthalt am 5 Nächte
Pools are next to restaurants and bars. The pool in the resort is more standard for swimming, the two shallow pools near the beach are for drink and play. Room is clean. Resort is on the north of the hotel zone and close to downtown (3km, 30-40 minutes walking distance). Buses stops are near by and is easy to go around zone and to the downtown. Money exchange is at southbound bus stop (cross the street) with reasonable rate (Hotel can also make exchange but the rate is only good for taking the bus - 1:16, $3 is good for two round trip bus fares. Downtown stores has better exchange rate, and airport is even better.). Food is so so if you are not stay in the hotel all the time. The restaurants are closed most of days in the week we were there except the buffet :-( Only Sushi is good at Japanese restaurant, then main course flavor is mixed Tai and Korean, not Japanese. The Italian restaurant only served with Pizza.
Pools are next to restaurants and bars. The pool in the resort is more standard for swimming, the two shallow pools near the beach are for drink and play. Room is clean. Resort is on the north of the hotel zone and close to downtown (3km, 30-40 minutes walking distance). Buses stops are near by and is easy to go around zone and to the downtown. Money exchange is at southbound bus stop (cross the street) with reasonable rate (Hotel can also make exchange but the rate is only good for taking the bus - 1:16, $3 is good for two round trip bus fares. Downtown stores has better exchange rate, and airport is even better.). Food is so so if you are not stay in the hotel all the time. The restaurants are closed most of days in the week we were there except the buffet :-( Only Sushi is good at Japanese restaurant, then main course flavor is mixed Tai and Korean, not Japanese. The Italian restaurant only served with Pizza.
10
Alfonso
28. Nov. 2025
·
Aufenthalt am 4 Nächte
Nice, clean, close to the beach. Close to town. Good things around it.
Nice, clean, close to the beach. Close to town. Good things around it.
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Gastronomie
Das Essen ist die häufigste Beanstandung: Das Buffet ist eintönig und bietet eine begrenzte Auswahl, die Restaurants à la carte erfordern eine frühzeitige Reservierung und sind nicht täglich geöffnet, und die Getränke werden mit einfachen Spirituosen zubereitet. Einige Gäste haben jedoch bestimmte Mahlzeiten und Snacks genossen.
Ähnliche Gästebewertungen
6
Sophie
15. Nov. 2025
·
Aufenthalt am 3 Nächte
Hotel was clean and facilities were okay, but the food was very average (and there was not much variety), the service was very average, the beach area was very small and the entertainment was, again, very average. Also we’re unsure if it was the food or ice cubes but we both had upset stomachs from about 24 hours after we arrived until when we left (nothing severe but enough to cause discomfort and inconvenience). It wasn’t horrific for a 3 day stay for us but I wouldn’t want to stay any longer, personally. For us, it felt like more of a 3 star than a 4 star resort.
Hotel was clean and facilities were okay, but the food was very average (and there was not much variety), the service was very average, the beach area was very small and the entertainment was, again, very average. Also we’re unsure if it was the food or ice cubes but we both had upset stomachs from about 24 hours after we arrived until when we left (nothing severe but enough to cause discomfort and inconvenience). It wasn’t horrific for a 3 day stay for us but I wouldn’t want to stay any longer, personally. For us, it felt like more of a 3 star than a 4 star resort.
8
tihare
16. Apr. 2025
·
Aufenthalt am 4 Nächte
The all-in was very nice, nice beach, nice pool. The buffet was good as well and open for most part of the day - but on top of the buffet, there was only one à la carte restorant open for dinner, but they don't have enough space for all guest, so you have to reserve a spot each day. To make a reservation, you need to be in line at 8:30 AM at the reception. Also, the tours/activities offered at the hotel, are way more expensive than reserving somewhere else. The hotel is very close to the ferry that takes you to isla mujeres! You can also take the bus to Cancun (12 pesos per person) - much cheaper than a taxi! Recommended for short stays.
The all-in was very nice, nice beach, nice pool. The buffet was good as well and open for most part of the day - but on top of the buffet, there was only one à la carte restorant open for dinner, but they don't have enough space for all guest, so you have to reserve a spot each day. To make a reservation, you need to be in line at 8:30 AM at the reception. Also, the tours/activities offered at the hotel, are way more expensive than reserving somewhere else. The hotel is very close to the ferry that takes you to isla mujeres! You can also take the bus to Cancun (12 pesos per person) - much cheaper than a taxi! Recommended for short stays.
10
Elizabeth
20. Aug. 2025
·
Aufenthalt am 4 Nächte
I had a nice time! If you go there with the expectations that the property is a little older and the rooms are basic you will be satisfied. I am glad I didnt up upgrading to the ocean view because I dont think it'd be worth it. The service was really great! Very prompt and friendly. I also think the food was good and there was a nice variety.
I had a nice time! If you go there with the expectations that the property is a little older and the rooms are basic you will be satisfied. I am glad I didnt up upgrading to the ocean view because I dont think it'd be worth it. The service was really great! Very prompt and friendly. I also think the food was good and there was a nice variety.
6
TEANI
24. Nov. 2025
·
Aufenthalt am 4 Nächte
the room was good but the food was disapointing
the room was good but the food was disapointing
4
Stacie
18. Sept. 2025
·
Aufenthalt am 4 Nächte
Food was horrible says has 3 restaurants only one was opened buffet style they had one night you can order from menu and a steak was an extra $130 even though it’s supposed to be all inclusive. Nothing to do when it rains out. Pools close way to early 6pm and 8pm. Would not stay here again. Beware of the guys selling tickets on beach for ferry if it’s cancelled they don’t give you your money back.
Food was horrible says has 3 restaurants only one was opened buffet style they had one night you can order from menu and a steak was an extra $130 even though it’s supposed to be all inclusive. Nothing to do when it rains out. Pools close way to early 6pm and 8pm. Would not stay here again. Beware of the guys selling tickets on beach for ferry if it’s cancelled they don’t give you your money back.
8
JESSICA
23. Nov. 2025
·
Aufenthalt am 3 Nächte
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
6
Baldeep
30. Nov. 2025
·
Aufenthalt am 6 Nächte
Room was clean and staff were very friendly and helpful. Food options were not so good plus very few pool side activities. We will not be coming back.
Room was clean and staff were very friendly and helpful. Food options were not so good plus very few pool side activities. We will not be coming back.
6
Florian
19. Dez. 2025
·
Aufenthalt am 3 Nächte
Room and place is ok , food was basic ,no variety every day same deserts ,not even a capucino plus entertainment really is a jock no admosfete no nothing , they need a creavity at the meniu at least once to eat beef ....personal excelent , location and amenities are good
Room and place is ok , food was basic ,no variety every day same deserts ,not even a capucino plus entertainment really is a jock no admosfete no nothing , they need a creavity at the meniu at least once to eat beef ....personal excelent , location and amenities are good
2
Chad
7. Juli 2025
·
Aufenthalt am 4 Nächte
I go to Mexico twice a year, this is the first time and this hotel and I will NEVER return! We booked this hotel for the 3 bedroom suite option, it was the only good thing. Here are my negatives for the property: 1. Only one restaurant a night open with VERY limited capacity, and only buffet option on Sunday! Get used to the buffet! 2. The buffet serves the same food all the time, and it's literally only 4 main course options for dinner! Extremely limited in selection! 3. Staff in dining area RARELY helps, I always had to track down my own drinks and condiments. 3. Pools are small! and one is basically indoors without a roof over it. 4. All pools close at 8 pm and all bars are closed by 11pm. 5. Only options for in room fridge are water and soda 6. Any name brand liquor is considered high shelf and requires to be paid for! This includes basics like Captain Morgan. The property is clean, there are some good staff, however everything is so limited it's just not worth it! Spend an extra $100 or $200 a person and get 10x the experience!
I go to Mexico twice a year, this is the first time and this hotel and I will NEVER return! We booked this hotel for the 3 bedroom suite option, it was the only good thing. Here are my negatives for the property: 1. Only one restaurant a night open with VERY limited capacity, and only buffet option on Sunday! Get used to the buffet! 2. The buffet serves the same food all the time, and it's literally only 4 main course options for dinner! Extremely limited in selection! 3. Staff in dining area RARELY helps, I always had to track down my own drinks and condiments. 3. Pools are small! and one is basically indoors without a roof over it. 4. All pools close at 8 pm and all bars are closed by 11pm. 5. Only options for in room fridge are water and soda 6. Any name brand liquor is considered high shelf and requires to be paid for! This includes basics like Captain Morgan. The property is clean, there are some good staff, however everything is so limited it's just not worth it! Spend an extra $100 or $200 a person and get 10x the experience!
8
Jose luis
9. Aug. 2025
·
Aufenthalt am 7 Nächte
Had a great time with my family on vacation. Good for the price that was offered.What I wouldn't stay here again only because the buffet wasn't all that great. The restaurants were great. However the buffets could have better option. The activities were nice. Casino night was fun but could have had more tables
Had a great time with my family on vacation. Good for the price that was offered.What I wouldn't stay here again only because the buffet wasn't all that great. The restaurants were great. However the buffets could have better option. The activities were nice. Casino night was fun but could have had more tables
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
8
Thorsten
2. Dez. 2025
·
Aufenthalt am 3 Nächte
Unser erster Stopp führte uns direkt dorthin.. tolles kleines Hotel mit sympathischen Personal. Getränkeauswahl und Essen sind völlig in Ordnung. Schön, ist der Ausblick vom Balkon, poollandschaft und Bar direkt am Strand. Personal kommt regelmäßig vorbei, ab 12 Uhr gibt es Bueger und Hotdogs
Unser erster Stopp führte uns direkt dorthin.. tolles kleines Hotel mit sympathischen Personal. Getränkeauswahl und Essen sind völlig in Ordnung. Schön, ist der Ausblick vom Balkon, poollandschaft und Bar direkt am Strand. Personal kommt regelmäßig vorbei, ab 12 Uhr gibt es Bueger und Hotdogs
10
Ahmed
16. Feb. 2024
·
Aufenthalt am 4 Nächte
👍
👍
10
Oralia
9. Aug. 2026
·
Aufenthalt am 4 Nächte
Te excelente. Hubo un detalle sobre la comodidad de la cama que nos resolvieron de inmediato. Excelente personal, sobre todo en el restaurante principal los meseros una chulada.
Te excelente. Hubo un detalle sobre la comodidad de la cama que nos resolvieron de inmediato. Excelente personal, sobre todo en el restaurante principal los meseros una chulada.
10
ARNOLDO
20. Juni 2026
·
Aufenthalt am 6 Nächte
Hotel has a great service, cleaning crew every morning and daily housekeeping, very friendly staff, great location, great amenities, lots to do, clean pools for relaxing by the bar and the beach, amazing experience!!! And the price to stay there is very affordable for all inclusive. 5 stars ⭐️
Hotel has a great service, cleaning crew every morning and daily housekeeping, very friendly staff, great location, great amenities, lots to do, clean pools for relaxing by the bar and the beach, amazing experience!!! And the price to stay there is very affordable for all inclusive. 5 stars ⭐️
10
Evelyn
15. Juni 2026
·
Aufenthalt am 7 Nächte
Grat environment and great staff!
Grat environment and great staff!
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 12:00
Vor 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-17: 145.8061187001648USD
- 2026-09-18: 150.0960037877045USD
- 2026-09-19: 148.50553565081788USD
- 2026-09-20: 134.94878665827943USD
- 2026-09-21: 135.1121492728882USD
- 2026-09-22: 139.31867088954925USD
- 2026-09-23: 128.15585093357086USD
- 2026-09-24: 186.09998157804873USD
- 2026-09-25: 174.4053701396332USD
- 2026-09-26: 131.49934378524017USD
- 2026-09-27: 142.39942205670167USD
- 2026-09-28: 165.41930489376833USD
- 2026-09-29: 150.0960037877045USD
- 2026-09-30: 150.0960037877045USD
- 2026-10-01: 160.28448306092835USD
- 2026-10-02: 158.0113719185791USD
- 2026-10-03: 157.98848748495485USD
- 2026-10-04: 153.07338074645997USD
- 2026-10-05: 161.99392922561645USD
- 2026-10-06: 162.07770447612USD
- 2026-10-07: 149.68658970529177USD
- 2026-10-08: 155.07434936306763USD
- 2026-10-09: 142.86652909294892USD
- 2026-10-10: 155.07434936306763USD
- 2026-10-11: 149.5291847533417USD
- 2026-10-12: 159.07625155120851USD
- 2026-10-13: 159.07625155120851USD
- 2026-10-14: 159.07625155120851USD
- 2026-10-15: 145.53692872194674USD
- 2026-10-16: 145.53692872194674USD
- 2026-10-17: 157.69239165081788USD
- 2026-10-18: 152.31244704464723USD
- 2026-10-19: 149.75179106632996USD
- 2026-10-20: 152.3052978494568USD
- 2026-10-21: 149.75179106632996USD
- 2026-10-22: 155.10087848443604USD
- 2026-10-23: 155.10087848443604USD
- 2026-10-24: 147.32901993348696USD
- 2026-10-25: 140.2094816373215USD
- 2026-10-26: 150.14767775USD
- 2026-10-27: 150.1927457157593USD
- 2026-10-28: 140.2094816373215USD
- 2026-10-29: 152.86693021279908USD
- 2026-10-30: 166.25456919851686USD
- 2026-10-31: 152.2262887290802USD
- 2026-11-01: 162.07770447612USD
- 2026-11-02: 162.02904439022828USD
- 2026-11-03: 162.07770447612USD
- 2026-11-04: 161.9068597381134USD
- 2026-11-05: 155.07434936306763USD
- 2026-11-06: 170.043975577652USD
- 2026-11-07: 171.0820106832428USD
- 2026-11-08: 162.07770447612USD
- 2026-11-09: 171.24514550486757USD
- 2026-11-10: 171.0820106832428USD
- 2026-11-11: 170.24417056552124USD
- 2026-11-12: 170.24417056552124USD
- 2026-11-13: 135.30486213735963USD
- 2026-11-14: 164.7037896084595USD
- 2026-11-15: 165.07913987849426USD
- 2026-11-16: 174.4053701396332USD
- 2026-11-17: 172.89217639193726USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Wenn du Fragen hast, wende dich bitte an die Unterkunft. Die Kontaktdaten findest du auf der Buchungsbestätigung. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Das Mindestalter für den Check-in während des Spring Break beträgt 18 Jahre
- Der Name auf der Kreditkarte, die an der Rezeption für die Abrechnung der Zusatzkosten benutzt werden soll, muss mit dem Namen übereinstimmen, auf den das Zimmer reserviert wurde
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem, einem Erste-Hilfe-Kasten und Außenbeleuchtung ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Der Pool ist von 08:00 Uhr bis 18:00 Uhr geöffnet.
- Für Massageanwendungen und Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dazu vor der Anreise mit dieser Unterkunft in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
- Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
- In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).
- Früher Check-in gegen Gebühr möglich (je nach Verfügbarkeit)
- Gebühr für späten Check-out: 55 USD (je nach Verfügbarkeit)
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Informationsschalter für Ausflüge
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Whirlpool/Jacuzzi
Massage
Spa & Wellness Center
Pool-Bar
Lunchpakete
Familienzimmer
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Dienstleistungen
Informationsschalter für Ausflüge
Chemische Reinigung
Reinigung
Bankett-Ausstattung
Safe
Gepäckaufbewahrung
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Bingo
Concierge Services
Aktivitäten
Pool
Privatstrand
Garten
Strand (in der Nähe)
Karaoke
Billard
Pool im Freien
Live-Musik
Evening Entertainment
Gartenmöbel
Pool (Seasonal Outdoor)
Tischtennis
Terrasse
Fitness Center (nearby)
Parkmöglichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Kostenfreies Parken
Parking (Limited)
Parking Onsite
Internet
Kostenloses W-LAN