Hacienda Santa Cruz
Property description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a steam room. Additional amenities at this hotel include c...
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Guest reviews
8.4
Very good
Based on 101 verified reviews
Facilities
9.3
Cleanliness
9
Rooms
8.9
Service
8.5
Location
8.7
Dining
8.8
Who stays here?
Couple
51%
Family
39%
Group
8%
10
Gene
Jul 31, 2025
·
Stayed 2 nights
This Hacienda is tucked away just off the Periferico near the airport and is so secluded you will forget you are in a city of a million people!
This Hacienda is tucked away just off the Periferico near the airport and is so secluded you will forget you are in a city of a million people!
4
Carlos
Oct 14, 2024
·
Stayed 1 night
We arrives at the hotel and a few problems came up. First, they wanted to charges us for the room when it was already paid. We didn’t get the room we paid for. There was a wedding that was playing VERY loud music. They should consider sound proofing their windows. I asked for a wine bottle opener and I e but they wanted to charge me for the ice. The hotel is beautiful but the neighborhood is not the best. Overall, a very bad experience for a first class hotel.
We arrives at the hotel and a few problems came up. First, they wanted to charges us for the room when it was already paid. We didn’t get the room we paid for. There was a wedding that was playing VERY loud music. They should consider sound proofing their windows. I asked for a wine bottle opener and I e but they wanted to charge me for the ice. The hotel is beautiful but the neighborhood is not the best. Overall, a very bad experience for a first class hotel.
8
Bertrand
Jun 4, 2024
·
Stayed 3 nights
i requested a receipt, invoice upon leaving the place..they didnt supply me with one..they said they would email me one..a week and a half later i have not received a receipt..can you (Expedia) help me obtain a receipt, invoice for my stay there?
i requested a receipt, invoice upon leaving the place..they didnt supply me with one..they said they would email me one..a week and a half later i have not received a receipt..can you (Expedia) help me obtain a receipt, invoice for my stay there?
10
Candy
Feb 11, 2023
·
Stepping into this place is like stepping into an oasis of solitude and quiet. The whole property is beautiful. The buildings are stunning. Be sure and eat at the restaurant - may have been the best food we ate on our whole trip. Just wonderful!
Stepping into this place is like stepping into an oasis of solitude and quiet. The whole property is beautiful. The buildings are stunning. Be sure and eat at the restaurant - may have been the best food we ate on our whole trip. Just wonderful!
10
vivian
Nov 21, 2022
·
Stayed 3 nights
Beautiful place and great friendly service. Food is amazing!
Beautiful place and great friendly service. Food is amazing!
Calle 86 S/N, Santa Cruz Palomeque, Mérida, Yucatán, Mexico
Location
Located in Mérida, Hacienda Santa Cruz is in a regional park, within a 15-minute drive of Museum of the City of Merida and Mérida Cathedral. This spa hotel is 8.2 mi (13.3 km) from Plaza Grande and 8.2 mi (13.3 km) from Municipal Palace of Merida.
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