Aldercarr Hall

I have already contacted the Hotel directly and copied in Hotels.com to advise that the room conditions were in such a disgusting state that we could not use the room and left that evening to drive home. There was blood on sheets and wall, toe nail clippings on a dusty floor, mouldy shower curtain and generally disgusting. In addition to this there were works being completed in the adjacent room with electric power tools being used at 11:30pm Contact with photos was sent to the Hotel company direct for feedback and resolution with a request for a refund, had this been actioned we could have sorted this outside of the review. unfortunately my requests to the Hotel and Hotels.com have both been ignored.

The property is looking very tired. The room was clean, no frills. Bathroom clean but shower has no power and the shower head really is only suitable for washing hair. The 'continental breakfast ' is just cereal and toast. Tea or coffee. We didn't see a single member of staff for the duration of our stay. Self check in, self check out. Not even a staff member in the breakfast room at all

Just an overnight stay with my daughter and I was ve

Room is clean, but condition is old

Self check in, room ok but basic and tired, tea making facilities in dangerous postion quite high up, at eye level. Doors to rooms and pool need self closers on as the hum from the pool kept ys awake, and need black out curtains as very light in room from 430am. Breakfast was very poor cereal toat or yogurt, never saw staff the whole time we was there