The Olde Bell, BW Signature Collection

Loved it

The expensive rooms are lovely(i have stayed here many times). However, this time i went for a "cheap" room, still over £80, no cupboard space, ironing board out, floors swept but needed scrubbing, very little space, not a particularly comfortable bed, bathroom very average. I was just expecting better.

The rooms were large, clean, staff friendly and location was peaceful. Enjoyed the stay with family. Thank you for the upgrade. Will definitely recommend to family and friends and rebook.

Room was good size, large comfy bed, but that's the positives. First impression not great with the door handle hanging off, the last occupants left long hairs all over the floor, the shower was very tired with literally no pressure, all in all very tired property that needs renovating. Breakfast was a buffet for full English, why have a menu?, no beans, no eggs, and we were down at 9.30am when service was until 10.30am. Won't be staying again if in that area, pay a little more and stay in Marlow if that's your plan.

We stayed 4 nights. After a poor standard Classic room (32) on our first night (cleanliness issue), we were moved to the Bridal Suite for our 2nd night and we were told our first night was being refunded. The staff couldn't have been more helpful. On the back of that, we booked another 2 nights and were pleasantly surprised to be upgraded to a Luxury room (Room 17). Beds in all the rooms were comfortable and the rooms provided all normal facilities (tv, table, chair, toiletries, wifi) and we could go to Reception for more tea/milk/water, which was much appreciated. However, the issue of floor cleanliness became the turning point for us. In all 3 types of rooms we occupied it wasn't nice to walk on the floor in bare feet. All the floors (bare black floorboards) need a good scrub and in Room 17, the curtains need to be taken down and washed, the bottom 4 inches being grimy. This doesn't fit with the description "Luxury". After the staff had bent over backwards to make our stay special, we felt we would be churlish and ungrateful if we brought up the subject of cleanliness again, so we ended up moving to another hotel.