Name: Courtyard by Marriott San Jose Campbell
Address: 655 Creekside Way, Campbell, California, United States of America, Campbell, California, US
Price range: $167–$631 per night
Rating: 8.7

What guests think

Across recent stays at Courtyard by Marriott San Jose Campbell, guests consistently praise clean rooms, comfortable beds, and a convenient location near dining and freeways, while feedback also notes occasional service lapses, paid parking, and inconsistent on-site dining availability.

Many mention friendly, welcoming staff and quiet, spacious rooms, with a few reports of missed housekeeping and privacy concerns. Amenities like the pool and hot tub are appreciated, though occasional maintenance issues and an elevator problem were noted. A practical choice for travelers prioritizing room comfort, while accepting extra fees and occasional operational inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool and hot tub and the on-site bistro/Starbucks, but recurring comments cite a $15 nightly parking charge, limited or dimly lit parking, occasional cafe closures, and an isolated elevator issue.

Related guest reviews

6

Debra

Aug 8, 2023

·

Stayed 1 night

Only one elevator was working and that elevator was shaking violently. The front desk staff all just shrugged their shoulders when notified. The parking was dimly lit and felt unsafe. The shower head in our room was terrible with no water pressure.

10

Dewayne

May 15, 2023

·

Stayed 1 night

Nice Room at a fair price. Parking is an additional $15.00 per day.

10

Sara

Aug 29, 2023

·

Stayed 1 night

Friendly and helpful staff. Safe and well lit parking structure. Has a Starbucks, mini store, laundry service, work stations and lounge area onsite. Pool and spa were clean.

10

Tanya

May 26, 2025

·

Stayed 1 night

Limited parking

10

Carmen

Oct 29, 2023

·

Stayed 2 nights

Limited parking

8

Melissa

Sep 9, 2025

·

Stayed 2 nights

Good, central location. Has a little bar/restaurant. Can get packed and take time. Food was okay but service was good. We had a party in Campbell, so this location was perfect. The Pruneyard center is very close too.

8

Lisa

Dec 5, 2024

·

Stayed 3 nights

Not a lot of parking. The lighting in parking garage could be better. Felt uneasy. Inconvenient.

10

Jason

Sep 13, 2025

·

Stayed 1 night

Clean, quiet and great staff. Hot tub and pool are great.

10

Francisco

Jul 8, 2024

·

Stayed 3 nights

I did not like the parking

8

Lydia

Jul 30, 2024

·

Stayed 3 nights

Property was great. Asked for room to be serviced every day but that wasn’t done. The limited “cafe” was not open one evening because there was no staff to run it. Didn’t like being charged extra for parking because I wasn’t told at the time of reservation.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as very clean, though several guests reported missed or reduced housekeeping during multi-night stays.

Related guest reviews

10

Sunghee

Oct 19, 2025

·

Stayed 1 night

Clean room

6

Bette

Nov 30, 2025

·

Stayed 4 nights

Stay was ok. Not great. We were told we would have daily housekeeping. Came back our first night after spending the entire day cooking at my son’s place to find unmade beds, full garbage cans and no towels. Very disappointing.

10

Susan

Oct 21, 2025

·

Stayed 1 night

Easy check in. Room clean. Don’t use the pool

10

Corrina

Aug 13, 2024

·

Stayed 1 night

Friendly accommodating staff, very clean and fresh smelling hotel, comfortable bed and pillows. Easy access to highway and close to downtown Campbell.

8

Cindy

Jan 17, 2023

·

Stayed 2 nights

I\'ve stayed here several times and each time has been pleasant. The only downfall is trying to remember everything I ran out of such as coffee, creamer, sugar because they are still not offering house cleaning services due to "covid". When or if they will ever get back to offering it beats me. Disappointed about that.

10

Katherine

Nov 29, 2025

·

Stayed 1 night

Clean, spacious, well-appointed room. Handicapped bath was one of the best I have ever experienced. Excellent shower pressure and hot water. Will definitely return for that amenity alone. Staff were friendly and professional.

10

Brenda

Jun 28, 2025

·

Stayed 1 night

Very clean and spacious room.

10

Sandra

Feb 26, 2023

·

Stayed 1 night

Friendly staff, very clean hotel

8

Lydia

Jul 30, 2024

·

Stayed 3 nights

Property was great. Asked for room to be serviced every day but that wasn’t done. The limited “cafe” was not open one evening because there was no staff to run it. Didn’t like being charged extra for parking because I wasn’t told at the time of reservation.

8

Deborah

Dec 6, 2024

·

Stayed 2 nights

I didn’t like that I was asked if I’d like my room cleaned the next day, I replied yes. I told them I would be gone from 9:30 am till the evening. When I returned at 8 pm, no one had cleaned the room. I was tired & aggravated.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with very comfortable beds, but recurring notes include lack of in-room microwaves, variable water pressure, occasional hallway or street noise, and mini-fridges that don’t get very cold.

Related guest reviews

8

James

May 5, 2024

·

Stayed 1 night

Very clean, bed was firm, water pressure low but hot. Starbucks in the lobby good other then staff working the counter don't listen and never have a large cup (both times we have stayed here)

10

Stephanie

Aug 5, 2025

·

Stayed 1 night

Staff was great & friendly! Room was clean and very spacious. King bed was super comfortable! Definitely will be returning for future stays!

8

Vera

Sep 18, 2023

·

Stayed 2 nights

The place itself is real nice, need better food choices, access to the pool passing the gym/workout room has no back entrance to pool, keycard doesn't work, you need to go pass the front desk, out the double doors to the left public view access. I think it would be better to have the back door lock fixed for the guests could use their keycard to enter the pool, its totally inconvenience for guests having them go all the way around, especially after a hard workout, we need to get into the jacuzzi to unwind. Another issue, there should be microwaves in each room, there's only 1 microwave which is in the market place, passing again the front desk totally not convenient at all. At check out, there's only 3 luggage carriers that guest can use upon checkout, I think there should be at least 10 since there's lots of rooms being used. I was ready to checkout and had to wait 1/2 hr, not convenient if i have a taxi, uber, etc.etc plane to catch, not cool. It will make me miss my flight? Parking is great, next bldg over, but the cost per night should be waived since we are Marriott members and/or a guest at the Marriott Courtyard. Other than that the place is superb, relaxing, quiet perfect location as well. Just minor details that stood out for me and others in my party as well.

6

Jeffrey

Nov 25, 2024

·

Stayed 2 nights

Average at best, especially compared with other Courtyard properties. 15 a night to park. No luggage carts, oven was broken so no on site food options, and no microwave in room. Coffee makers are ancient, K-cup machines should be standard. Awkward bathroom setup too. Would not recommend given that it is the same price as other chains that do not charge for parking and have nicer amenities.

8

Mary E.

Mar 9, 2024

·

Stayed 1 night

I enjoyed the room. The bed was very comfortable. I would have liked to have had a microwave oven in the room.

10

Aidan

Oct 15, 2023

·

Stayed 1 night

Beds were extremely comfortable. Rooms were spacious and had many amenities that I appreciated.

8

Jay

Jul 7, 2024

·

Stayed 3 nights

Pros: - easy parking - nice access to highways and there’s a market around the corner Cons: -bed is way too soft and sinks in(probably from heavy use) the other side is much firmer -no beverages in fridge(fridge doesn’t keep cold that well) -parking is $15 a night

8

Fernando

Jun 1, 2025

·

Stayed 1 night

Shower head need replacement and better water pressure.

8

Catherine

Nov 12, 2023

·

Stayed 1 night

The hotel was nice. We just stayed one night and you could hear the cars going by pretty loudly. That was the only thing we didn’t like. Also didn’t realize we were going to have to pay $15.00 to park our car.

10

Erin

Jun 1, 2025

·

Stayed 1 night

Loved this hotel - right near the Pruneyard which is great for shopping and dining. Rooms are clean and even though they feel a little older still I’m good shape. The bed was soft and comfortable, was not like sleeping on concrete which most hotel beds feel like, and they had normal sized pillows. My only issue with this hotel was the room doors all slam badly throughout the halls and you can hear this constantly. Some doors shutting by other guests felt as if it was my door itself, it was so loud. I think they need to have the doors looked at and adjusted. Very nice property though, would definitely stay here again.

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AI-generated summary based on recent guest reviews

Service

Staff are often praised as friendly and helpful, yet multiple reports mention understaffing, uneven front-desk interactions, strict voucher policies, missed service requests, and one privacy concern about an employee entering without knocking.

Related guest reviews

10

Kristina

Apr 20, 2025

·

Stayed 3 nights

The customer service at this location is top notch. I booked this place thinking it would just be a mundane stay, but the staff changed that. We had several special needs traveling with a baby and toddler and everything was met, including storing breast milk for us, a crib, and prompt maid service. This location is also walking distance to a great park, the farmers market and many restaurants.

2

Gabriella

Jul 5, 2023

·

Stayed 1 night

Staff was very pleasant but extremely understaffed. Slow service and hospitality services were not provided. Our rooms shower was not working during our stay. There was also additional chargers for parking lot across the street. Was not offered assistance with bags to room while traveling with a infant and young son.

8

Edward

Oct 15, 2025

·

Stayed 1 night

Everything was great! Nothing bad to say. Just left the breakfast voucher in the room when I came down to lobby. Asked if I could get breakfast and didn't have the voucher on me. I was told I need it for breakfast. I have been to many other hotels and every once and a while I forgot the breakfast voucher. They just looked at me key card and room number and obliged. So I give a low score for that attendant. Everyone else was great.

10

Kayla

Jul 11, 2025

·

Stayed 1 night

When we arrived , the woman at the front desk was very welcoming, helpful and really nice. The hotel and staff is superb! We will stay here again ! Exceptional!

6

Michelle

May 17, 2025

·

Stayed 1 night

The front office clerk on check in did not greet me or make eye contact. I approached the front to check in, he yawned and started the routine process. Never told me about the hotel amenities or where the elevators were located. In the morning, the Starbucks staff was moderately friendly but not knowledgeable when it came to the drinks.

6

Frederick

Jan 5, 2024

·

Stayed 14 nights

We had a two week stay. Problems at the front desk. Staff generally was hit and miss. It took 30 minutes to check out as they (without authority) checked us out at 5:30 AM the morning we left & then we were locked out of our room by the system! The front desk new-hire on 1/3/24 was wonderful. Housekeeping below par (dirty windows, didn't empty trash, etc). General lacking in hotel management supervision.

10

Beverly

Nov 14, 2024

·

Stayed 2 nights

The desk service workers were very nice on checking. The room was updated, clean and comfortable. The food at the lobby cafe was really good. Great stay!

6

Jessica

Apr 8, 2023

·

Stayed 1 night

I was disappointed. Some of the staff were Very pleasant but clearly overworked. Check in was NOT good. I did not feel welcome, front desk staff, while training a new hire were impersonal and rude. I was placed next to loud teenagers I had to call the front desk over. Parking was not free and across the street. Location was super useful and the grounds were pretty, but not an accommodating hotel whatsoever.

10

Ferdinand

Aug 14, 2025

·

Stayed 1 night

Good experience overall. Friendly staff, clean hotel

8

Daniel

Mar 24, 2024

·

Stayed 2 nights

We requested for pillows and when the worker came to our room, he did not knock, he used his card key to open the door. Good thing we had the dead bolt locked otherwise he’ll probably just walked in. That was very unprofessional and we felt that our privacy was violated.

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AI-generated summary based on recent guest reviews

Location

Convenient base near the Pruneyard, dining, and highways; also close to transit for events, with most guests finding the area safe and easy to access.

Related guest reviews

10

Tanya

Jul 22, 2025

·

Stayed 1 night

Easy access to freeway and local shopping and restaurants.

10

Kelley

Jul 22, 2024

·

Stayed 1 night

Enjoyed our stay. Easy and convenient next to Pruneyard.

10

Corrina

Aug 13, 2024

·

Stayed 1 night

Friendly accommodating staff, very clean and fresh smelling hotel, comfortable bed and pillows. Easy access to highway and close to downtown Campbell.

8

Diana

May 15, 2023

·

Stayed 1 night

Hotel is lovely and clean, parking is $15 extra but my disappointment is that I thought I had booked the hotel at the Pruneyard but this is a 10 minute walk from the Pruneyard. That hotel is The Doubletree fyi.

10

Marcell

Oct 10, 2023

·

Stayed 3 nights

Close to train station and was able to take train to the 49er game.

10

David

Nov 25, 2024

·

Stayed 2 nights

Overall nice stay and good location

10

Gary

May 29, 2025

·

Stayed 1 night

The Hotel was perfect for what we needed. Location, dining options, etc

10

Monica

Jul 15, 2024

·

Stayed 1 night

We enjoyed being able to walk to the Pruneyard for coffee, meals and shops.

8

Melissa

Sep 9, 2025

·

Stayed 2 nights

Good, central location. Has a little bar/restaurant. Can get packed and take time. Food was okay but service was good. We had a party in Campbell, so this location was perfect. The Pruneyard center is very close too.

10

Erin

Jun 1, 2025

·

Stayed 1 night

Loved this hotel - right near the Pruneyard which is great for shopping and dining. Rooms are clean and even though they feel a little older still I’m good shape. The bed was soft and comfortable, was not like sleeping on concrete which most hotel beds feel like, and they had normal sized pillows. My only issue with this hotel was the room doors all slam badly throughout the halls and you can hear this constantly. Some doors shutting by other guests felt as if it was my door itself, it was so loud. I think they need to have the doors looked at and adjusted. Very nice property though, would definitely stay here again.

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AI-generated summary based on recent guest reviews

Dining

On-site options earn mixed reviews: several enjoyed the bistro/coffee and breakfast for purchase, while others reported mediocre food, bar drink execution issues, a strict voucher requirement, and occasional evening closures.

Related guest reviews

8

Edward

Oct 15, 2025

·

Stayed 1 night

Everything was great! Nothing bad to say. Just left the breakfast voucher in the room when I came down to lobby. Asked if I could get breakfast and didn't have the voucher on me. I was told I need it for breakfast. I have been to many other hotels and every once and a while I forgot the breakfast voucher. They just looked at me key card and room number and obliged. So I give a low score for that attendant. Everyone else was great.

10

shanna

Jun 23, 2024

·

Stayed 3 nights

Loved staying here. The room was so comfortable. They also had really great breakfast for purchase. The location was awesome. I’ll totally be be back.

10

Perry

May 5, 2025

·

Stayed 2 nights

The bistro services were great.

10

Janice

Sep 15, 2025

·

Stayed 1 night

I like the coffee bar and food choices in morning and market for quick grab food

10

Beverly

Nov 14, 2024

·

Stayed 2 nights

The desk service workers were very nice on checking. The room was updated, clean and comfortable. The food at the lobby cafe was really good. Great stay!

10

charlen

Oct 1, 2024

·

Stayed 1 night

We enjoyed the steak keep up the good work

8

Raymond

Jul 24, 2023

·

Stayed 2 nights

Pretty great overall. Ordered an old fashioned at the bar and it wasn’t great. They didn’t know how to make it. I should have known better.

2

Criselda

Mar 11, 2025

·

Stayed 1 night

Hotel is outdated. Mini fridge cabinet door stay pen am the time bc it was too large for the space which could be a safety issue. Shower was very dated. Food was terrible. I prefer the basic a flatbread pizza and fries and it was terrible. The two individuals that prepared it were not very customer service oriented nor did they know what they were doing. The both referred to a book to prepare drinks for another guest.

6

Russell

Dec 9, 2023

·

Stayed 1 night

The rooms were nice but the breakfast was not very good. We ordered the farm stand, it should have been great but unfortunately the rice and quinoa were cold. The hotel itself was very nice. Have breakfast somewhere else

8

Lydia

Jul 30, 2024

·

Stayed 3 nights

Property was great. Asked for room to be serviced every day but that wasn’t done. The limited “cafe” was not open one evening because there was no staff to run it. Didn’t like being charged extra for parking because I wasn’t told at the time of reservation.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$236
February	$256
March	$295
April	$218
May	$196
June	$265
July	$222
August	$198
September	$239
October	$247
November	$217
December	$190

Su	Mo	Tu	We	Th	Fr	Sa
				1 $242	2 $168	3 $180
4 $168	5 $260	6 $360	7 $360	8 $336	9 $168	10 $199
11 $280	12 $393	13	14 $631	15 $280	16 $167	17 $180
18 $167	19 $283	20	21 $327	22 $242	23 $168	24 $168
25 $168	26 $255	27 $333	28 $293	29 $251	30 $168	31 $168

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $333	18 $167	19 $179
20 $167	21 $319	22	23 $578	24 $242	25 $167	26 $168
27 $167	28 $262	29 $380	30 $297

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 2 Queen Beds

Suite, 1 Bedroom, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible (Roll-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott San Jose Campbell

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Prices for upcoming dates