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Grand Hotel Santa Ana - Room
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Grand Hotel Santa Ana


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Valet Parking

  • Tour Desk

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Property description

Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
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Guest reviews

Facilities

6.1

Cleanliness

6.6

Rooms

6

Service

6.9

Location

6

Dining

6

4

Leon

EXP-logo

21 Nov 2025

·

Stayed 1 night

The place is nothing like in the promotional photos, the room was small, not enough towels, TV didn't work, window is indoors so no sun light and ventilation, extremely noise due to the fact that rooms are very close to each other and the noice comes from other rooms, from the corridor, from the main entrance, etc. We couldn't sleep all night due to noise neighbors. Limited facilities with a lot of inconveniences.
The place is nothing like in the promotional photos, the room was small, not enough towels, TV didn't work, window is indoors so no sun light and ventilation, extremely noise due to the fact that rooms are very close to each other and the noice comes from other rooms, from the corridor, from the main entrance, etc. We couldn't sleep all night due to noise neighbors. Limited facilities with a lot of inconveniences.

6

Isac

EXP-logo

1 Aug 2025

·

Stayed 1 night

Spa, jacuzzi and pool not included in the prize for the room
Spa, jacuzzi and pool not included in the prize for the room

6

edwin

IAN-logo

26 Jul 2025

·

Stayed 1 night

Breakfast didnt get serve what I need make me wait for a long time for nothing. The rest everything was good and clean.
Breakfast didnt get serve what I need make me wait for a long time for nothing. The rest everything was good and clean.

4

Javier

EXP-logo

24 Sept 2023

·

Stayed 1 night

This is NOT a 3 star hotel or even close to it. Really felt more like a Hostal to be honest. Super noisy-bring ear plugs. Area is great though and right in the middle of it all.
This is NOT a 3 star hotel or even close to it. Really felt more like a Hostal to be honest. Super noisy-bring ear plugs. Area is great though and right in the middle of it all.

10

Terry

HCM-logo

28 Nov 2022

·

Stayed 1 night

I liked my stay in this hotel. Good service, pro stuff.
I liked my stay in this hotel. Good service, pro stuff.

Presidente Córdova Tarqui, San Blas, Cuenca, Cuenca, Ecuador

Location

A stay at Hotel Spa Santa Ana places you in the heart of Cuenca, steps from Calderon Park and Convent of the Assumption. This spa hotel is 0.1 mi (0.2 km) from San Francisco Plaza Market and 0.3 mi (0.5 km) from Sombrero Museum.

Calderon Park(0.1 Miles)

Convent of the Assumption(0.1 Miles)

San Francisco Plaza Market(0.1 Miles)

New Cathedral of Cuenca(0.1 Miles)

Museum of the Canari Identity(0.2 Miles)

Sombrero Museum(0.2 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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