The Elements Oceanfront & Beachside Condo Hotel
From
194 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
194 $US
/nuit
À propos de cet établissement
Profitez d'une plage privée, d'une piscine extérieure et d'un centre de fitness au cœur de Playa del Carmen.
Emplacement
Dans le quartier Luis Donaldo Colosio à Playa del Carmen, vous trouverez The Elements Oceanfront & Beachside Condo Hotel près de parcs de loisirs, sur une plage privée. Les célèbres Terminal maritime Playa del Carmen et Club de golf Playacar valent le détour si un minimum d'action est à l'ordre du jour. L'aventure, très peu pour vous ? Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des non moins emblématiques Plage principale de Playa del Carmen et Plage de Playacar. Pensez également à ajouter Mamitas Beach Club et Centre commercial Quinta Alegría Shopping Mall à votre liste de choses à voir. Découvrez le jet-ski et le snorkeling sur les points d'eau des environs ou faites le plein d'aventures en plein air en vous adonnant à différentes activités telles que la randonnée en VTT et les excursions écologiques.
Parking
Navette aéroport
Piscine
Chambres non-fumeurs
Centre d'affaires
Nettoyage à sec
Emplacement
Avenida CTM con Avenida Flamingos, Zazil-ha, Playa del Carmen, Solidaridad, Quintana Roo, Mexique
Options de chambre
18
Three-Bedroom Apartment with Ocean View Penthouse
Détails de la chambre
1 Grand Lit Double
1 Très Grand Lit Double
2 Lits Simples
Couchages 6
2000 ft²
Vue sur la courVue sur la piscineClimatisationChauffageCuisinePatioEntrée privée
17
One-Bedroom Apartment with Pool View (2 Adults)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1000 ft²
Vue sur la courVue sur la piscineClimatisationChauffageCuisinePatioEntrée privée
18
Two-Bedroom Apartment with Ocean View
Détails de la chambre
1 Très Grand Lit Double
2 Lits Simples
Couchages 4
1500 ft²
Vue sur la courVue sur la piscineClimatisationChauffageCuisinePatioEntrée privée
Avis des voyageurs sur The Elements Oceanfront & Beachside Condo Hotel
8.7
Fabuleux
Basé sur 37 avis vérifiés
Qui séjourne ici ?
Couples
31%
Familles
49%
Groupes
18%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'Elements Oceanfront & Beachside Condo Hotel, les voyageurs soulignent l'espace des logements de type condo avec cuisine entièrement équipée et vue sur l'océan, ainsi qu'une immense piscine et un club de plage pratique, le tout dans un quartier calme mais à proximité de la 5th Avenue.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'Elements Oceanfront & Beachside Condo Hotel, les voyageurs soulignent l'espace des logements de type condo avec cuisine entièrement équipée et vue sur l'océan, ainsi qu'une immense piscine et un club de plage pratique, le tout dans un quartier calme mais à proximité de la 5th Avenue.
De nombreux clients apprécient les hôtes et le service de conciergerie réactifs et avenants, bien que l'aide à la réception et la résolution des problèmes puissent être irrégulières. L'état des logements varie selon les propriétaires : certains signalent des appartements sales ou datés, des jacuzzis ou une climatisation en panne, et des odeurs occasionnelles, tandis que d'autres ont trouvé leurs condos impeccables et confortables. L'accès à la plage est facile, mais les algues et les odeurs affectent parfois le rivage ; les possibilités de restauration sur place se limitent à un petit bar de plage, bien que de nombreux restaurants soient à proximité. Dans l'ensemble, cet hôtel convient aux voyageurs autonomes à la recherche d'une grande piscine et d'un emplacement calme et pratique.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les clients apprécient la grande piscine bien entretenue et le club de plage pratique ; un petit bar de plage est également présent sur place. Plusieurs signalements font état de jacuzzis inutilisables ou sales, et d'algues et d'odeurs qui affectent parfois la plage.
Avis de voyageur à ce sujet
8
Jay
27 mai 2024
·
A séjourné 8 nuits
The 2 bedroom property we stayed in was outdated. The bed was comfortable but shower water was not filtered. Outside our room there was a giant pile of rotting Sargasso (seaweed)that smelled really bad and was also attracting gnats, insects. The cardio room/gym was the highlight of the facility although the second floor was not air conditioned every day and this made exercising in May 'uncomfortable'. :) It is also further away from the heart of 5th Avenida which makes walking into the center of the splendor slightly more difficult. Due to that inconvenient Sargasso situation, my wife and I can't review the hotel in a very positive light.
The 2 bedroom property we stayed in was outdated. The bed was comfortable but shower water was not filtered. Outside our room there was a giant pile of rotting Sargasso (seaweed)that smelled really bad and was also attracting gnats, insects. The cardio room/gym was the highlight of the facility although the second floor was not air conditioned every day and this made exercising in May 'uncomfortable'. :) It is also further away from the heart of 5th Avenida which makes walking into the center of the splendor slightly more difficult. Due to that inconvenient Sargasso situation, my wife and I can't review the hotel in a very positive light.
10
Robin
23 févr. 2024
·
A séjourné 5 nuits
We stayed in a penthouse which has 2 floors and 2 balconies with ocean views. The pool is giant and has a sun shade over a section. The property’s beach club was just across the street and served drinks and food. There was also a 7-11 conveniently across the street from the front entrance. The bustling 5th Ave was a 5 min walk away. Communication via WhatsApp was excellent.
We stayed in a penthouse which has 2 floors and 2 balconies with ocean views. The pool is giant and has a sun shade over a section. The property’s beach club was just across the street and served drinks and food. There was also a 7-11 conveniently across the street from the front entrance. The bustling 5th Ave was a 5 min walk away. Communication via WhatsApp was excellent.
6
James
7 janv. 2024
·
A séjourné 7 nuits
The room was spacious and had a great view of the ocean. There were peices of broken glass around the lower deck, the hot tub did not work and does not have a cover to keep debris out, also no scoop or net available to clean out debris, could not be used at all. Room faced boat launch, noise and lots of turned up seaweed. Beach club is next to marina, very narrow beach and swimming area. Walking distance to many stores and restaurants was a plus.
The room was spacious and had a great view of the ocean. There were peices of broken glass around the lower deck, the hot tub did not work and does not have a cover to keep debris out, also no scoop or net available to clean out debris, could not be used at all. Room faced boat launch, noise and lots of turned up seaweed. Beach club is next to marina, very narrow beach and swimming area. Walking distance to many stores and restaurants was a plus.
10
Elaine I
4 juil. 2023
·
This was our first trip to Playa Del Carmen and we loved the condo at the Elements. It was clean, comfortable, great view and had all the amenities, including a washer and dryer and a wonderful fitness center. We also loved the decor, very reflective of the culture with bright, vibrant colors and art work. This location is within walking distance to several restaurants, shopping and grocery stores. The pool and hot tub were amazing and the access to the beach was the best. We felt very safe there, staff were friendly and helpful. Mr Miguel was most accommodating, answered all of our questions, made wonderful recommendations and arranged transportation for us to and from the airport. When we return, definitely staying here again!! Room 112.
This was our first trip to Playa Del Carmen and we loved the condo at the Elements. It was clean, comfortable, great view and had all the amenities, including a washer and dryer and a wonderful fitness center. We also loved the decor, very reflective of the culture with bright, vibrant colors and art work. This location is within walking distance to several restaurants, shopping and grocery stores. The pool and hot tub were amazing and the access to the beach was the best. We felt very safe there, staff were friendly and helpful. Mr Miguel was most accommodating, answered all of our questions, made wonderful recommendations and arranged transportation for us to and from the airport. When we return, definitely staying here again!! Room 112.
10
jesus
12 juil. 2024
·
A séjourné 4 nuits
Todo muy bien solo que el jacuzzi de la habitación no funcionaba
Todo muy bien solo que el jacuzzi de la habitación no funcionaba
10
John
14 août 2024
·
A séjourné 7 nuits
Private beach. Tiki bar. Close to ocean. Palapas. Outdoor pool. Ocean view.
Private beach. Tiki bar. Close to ocean. Palapas. Outdoor pool. Ocean view.
8
Andy
29 avr. 2024
·
A séjourné 6 nuits
Can’t beat this place for the price. I thought what we got for the rate was excellent. Pool was clean. Condo was good, but beds were very hard unit G11 and there was a very strong ammonia smell that persisted all week. But this place was cheaper than most 2 star hotels with way more to offer. The little bar by the beach had good fish tacos too. We could walk to tons of restaurants from here. Basically the value can’t be beat. We also liked this side of 5th ave more, it’s less crowded, feels safer and it’s pretty quite.
Can’t beat this place for the price. I thought what we got for the rate was excellent. Pool was clean. Condo was good, but beds were very hard unit G11 and there was a very strong ammonia smell that persisted all week. But this place was cheaper than most 2 star hotels with way more to offer. The little bar by the beach had good fish tacos too. We could walk to tons of restaurants from here. Basically the value can’t be beat. We also liked this side of 5th ave more, it’s less crowded, feels safer and it’s pretty quite.
6
claudia
12 juil. 2024
·
A séjourné 4 nuits
Meh… Master bedroom is a loft with two double beds… felt like it was an episode of leave it to beaver with my wife and I sleeping in separate beds lol.. have fun with that. Hot tub disgusting, couldn’t use it. The small room with the king bed had the most uncomfortable bed I’ve ever had to sleep in. Pull out couch quality at best. Washing machine was broken and made a horrible noise when we attempted to use. They came and tried to fix but it only got worse. We checked out at 11am this morning but the property manager ( clearly clueless about our reservation ) is still sending me updates about the washer even though we’ve been gone for 5 hours… No extra trash bags so our trash built up like crazy, no recycling options either… Beach was in bad shape through no fault of the resort, we were there only days after Hurricane Beryl made landfall. Listen, we had a fine time… but there were tons of issues. We tried this as an alternative to being at an all-inclusive resort, never again.
Meh… Master bedroom is a loft with two double beds… felt like it was an episode of leave it to beaver with my wife and I sleeping in separate beds lol.. have fun with that. Hot tub disgusting, couldn’t use it. The small room with the king bed had the most uncomfortable bed I’ve ever had to sleep in. Pull out couch quality at best. Washing machine was broken and made a horrible noise when we attempted to use. They came and tried to fix but it only got worse. We checked out at 11am this morning but the property manager ( clearly clueless about our reservation ) is still sending me updates about the washer even though we’ve been gone for 5 hours… No extra trash bags so our trash built up like crazy, no recycling options either… Beach was in bad shape through no fault of the resort, we were there only days after Hurricane Beryl made landfall. Listen, we had a fine time… but there were tons of issues. We tried this as an alternative to being at an all-inclusive resort, never again.
10
Zoey
29 avr. 2025
·
A séjourné 7 nuits
We loved our stay at the Elements! The pool was incredible and very large. Private beach right across the street. The staff were friendly and welcoming. Our condo was absolutely beautiful with a patio and ocean view! It’s in such a great location, nice and quiet but just a few blocks away from the hustle and bustle of 5th Avenue. We could walk everywhere. Highly recommend!
We loved our stay at the Elements! The pool was incredible and very large. Private beach right across the street. The staff were friendly and welcoming. Our condo was absolutely beautiful with a patio and ocean view! It’s in such a great location, nice and quiet but just a few blocks away from the hustle and bustle of 5th Avenue. We could walk everywhere. Highly recommend!
10
Nicolas
28 sept. 2024
·
A séjourné 7 nuits
Perfect walking distance. Amazing beach access and clean pool.
Perfect walking distance. Amazing beach access and clean pool.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est inégale : plusieurs clients ont trouvé des logements sales avec du linge taché ou des odeurs et ont noté un entretien insuffisant. D'autres ont signalé des condos très propres et des espaces communs bien rangés.
Avis de voyageur à ce sujet
6
Cecilia
4 août 2024
·
A séjourné 7 nuits
The hotel is very pretty and the location is pretty nice but I think the pent house should be cleaner. Bathrooms were very dirty, towels were all stained, floors were very dirty. There was a jacuzzi but it looked like it has not been cleaned in months. I would stay again but I really hope they take better care in cleaning because it’s a beautiful apartment. Oh and there was no hot water during our stay and I did let Miguel know about it.
The hotel is very pretty and the location is pretty nice but I think the pent house should be cleaner. Bathrooms were very dirty, towels were all stained, floors were very dirty. There was a jacuzzi but it looked like it has not been cleaned in months. I would stay again but I really hope they take better care in cleaning because it’s a beautiful apartment. Oh and there was no hot water during our stay and I did let Miguel know about it.
4
Heather
28 mars 2025
·
A séjourné 12 nuits
Safe neighbourhood and great location for walking, restaurants and 5th Avenue. Unfortunately, our unit was dirty, run down, shabby and poorly stocked.
Safe neighbourhood and great location for walking, restaurants and 5th Avenue. Unfortunately, our unit was dirty, run down, shabby and poorly stocked.
8
Aria Judith
8 mai 2024
·
A séjourné 5 nuits
We liked the property, dining options are a short walk away. We enjoyed the vicinity.It's a great place for families. however, the condo was lacking cleanliness. We would love to come back and try a different unit.
We liked the property, dining options are a short walk away. We enjoyed the vicinity.It's a great place for families. however, the condo was lacking cleanliness. We would love to come back and try a different unit.
4
manuel
30 juil. 2023
·
A séjourné 5 nuits
The condominium was tu dirty and the employees want to charge if they clean no good 😒
The condominium was tu dirty and the employees want to charge if they clean no good 😒
10
CLAUDIA
5 sept. 2023
·
A séjourné 5 nuits
We got a awesome ocean view from our unit. Our unit was so clean and beautiful, pool is huge and clean, it’s a very safe place ,everyone was so welcoming and 5th Avenue was so close, you got a lot in a walkable distance, we enjoyed our visit!
We got a awesome ocean view from our unit. Our unit was so clean and beautiful, pool is huge and clean, it’s a very safe place ,everyone was so welcoming and 5th Avenue was so close, you got a lot in a walkable distance, we enjoyed our visit!
4
Jesus
9 déc. 2022
·
A séjourné 19 333 nuits
We find very dirty the condominium, all the bed sheets there was very dirty, and we did the reservation long time a go for to give time to prepare everything and was very unexpected the mess
We find very dirty the condominium, all the bed sheets there was very dirty, and we did the reservation long time a go for to give time to prepare everything and was very unexpected the mess
4
israel Sandoval
31 juil. 2022
·
A séjourné 7 nuits
El departamento, el complejo y la ubicación están excelente, pero el departamento estaba sucio, con arañas y la secadora de ropa no servía. Reporte esto a la persona responsable pero no me dio respuesta. Esta condición de limpieza y mantenimiento opaca el lugar e instalaciones tan bonito y por lo cual afecta la experiencia
El departamento, el complejo y la ubicación están excelente, pero el departamento estaba sucio, con arañas y la secadora de ropa no servía. Reporte esto a la persona responsable pero no me dio respuesta. Esta condición de limpieza y mantenimiento opaca el lugar e instalaciones tan bonito y por lo cual afecta la experiencia
10
Brenda
19 mai 2023
·
A séjourné 5 nuits
Beautifully furnished and very clean! We thoroughly enjoyed our five day stay!
Beautifully furnished and very clean! We thoroughly enjoyed our five day stay!
6
Mason
15 mars 2024
·
A séjourné 7 nuits
As much as I love the location of property. I was not so happy with the enourmous pile of seaweed across the street. The smell would make it unbearable to sit out on patio. But in is not the Elements property of where that pile is. Elements in my opinion is quite the gem. Secure, clean and friendly. We stayed in 121 which had a great view of pool and the sea. My only problem was the musky smell, which i get being in a high humidity climate. But I know that can be treated. Not exactly allergy friendly for me. I will definitely stay at the Elements again next time i am in Playa.
As much as I love the location of property. I was not so happy with the enourmous pile of seaweed across the street. The smell would make it unbearable to sit out on patio. But in is not the Elements property of where that pile is. Elements in my opinion is quite the gem. Secure, clean and friendly. We stayed in 121 which had a great view of pool and the sea. My only problem was the musky smell, which i get being in a high humidity climate. But I know that can be treated. Not exactly allergy friendly for me. I will definitely stay at the Elements again next time i am in Playa.
10
Mellissa
19 juin 2024
·
A séjourné 7 nuits
The space itself was amazing—clean, good air conditioning, attentive staff, beautiful pool. Would absolutely stay here again and bring some friends for a relaxing vacation.
The space itself was amazing—clean, good air conditioning, attentive staff, beautiful pool. Would absolutely stay here again and bring some friends for a relaxing vacation.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les condos sont généralement spacieux, avec cuisine, balcon et vue sur l'océan, et certains logements sont calmes. Le confort et l'entretien varient selon le logement, avec des signalements de lits durs, de meubles vieillissants, de problèmes de climatisation et de bruits occasionnels provenant de la marina.
Avis de voyageur à ce sujet
8
Jay
27 mai 2024
·
A séjourné 8 nuits
The 2 bedroom property we stayed in was outdated. The bed was comfortable but shower water was not filtered. Outside our room there was a giant pile of rotting Sargasso (seaweed)that smelled really bad and was also attracting gnats, insects. The cardio room/gym was the highlight of the facility although the second floor was not air conditioned every day and this made exercising in May 'uncomfortable'. :) It is also further away from the heart of 5th Avenida which makes walking into the center of the splendor slightly more difficult. Due to that inconvenient Sargasso situation, my wife and I can't review the hotel in a very positive light.
The 2 bedroom property we stayed in was outdated. The bed was comfortable but shower water was not filtered. Outside our room there was a giant pile of rotting Sargasso (seaweed)that smelled really bad and was also attracting gnats, insects. The cardio room/gym was the highlight of the facility although the second floor was not air conditioned every day and this made exercising in May 'uncomfortable'. :) It is also further away from the heart of 5th Avenida which makes walking into the center of the splendor slightly more difficult. Due to that inconvenient Sargasso situation, my wife and I can't review the hotel in a very positive light.
10
Cara
21 mars 2024
·
A séjourné 4 nuits
Condo was fabulous! View was great!
Condo was fabulous! View was great!
8
Faviola
25 juin 2024
·
A séjourné 9 nuits
I love the room beautiful and spacious
I love the room beautiful and spacious
6
James
7 janv. 2024
·
A séjourné 7 nuits
The room was spacious and had a great view of the ocean. There were peices of broken glass around the lower deck, the hot tub did not work and does not have a cover to keep debris out, also no scoop or net available to clean out debris, could not be used at all. Room faced boat launch, noise and lots of turned up seaweed. Beach club is next to marina, very narrow beach and swimming area. Walking distance to many stores and restaurants was a plus.
The room was spacious and had a great view of the ocean. There were peices of broken glass around the lower deck, the hot tub did not work and does not have a cover to keep debris out, also no scoop or net available to clean out debris, could not be used at all. Room faced boat launch, noise and lots of turned up seaweed. Beach club is next to marina, very narrow beach and swimming area. Walking distance to many stores and restaurants was a plus.
10
Sebastien
5 août 2025
·
A séjourné 7 nuits
Très bel endroit! Familial mais calme. Proche du centre à pieds mais loin de la nuisance de la musique la nuit. Appartement spacieux, magnifique vue. Lits très confortables, cuisine très bien équipée. Staff accueillant, souriant. Système « d’ambassadeur » joignable par WhatsApp prêt à nous rendre service à n’importe quel moment. Vacances idéales, selon moi
Très bel endroit! Familial mais calme. Proche du centre à pieds mais loin de la nuisance de la musique la nuit. Appartement spacieux, magnifique vue. Lits très confortables, cuisine très bien équipée. Staff accueillant, souriant. Système « d’ambassadeur » joignable par WhatsApp prêt à nous rendre service à n’importe quel moment. Vacances idéales, selon moi
8
Andy
29 avr. 2024
·
A séjourné 6 nuits
Can’t beat this place for the price. I thought what we got for the rate was excellent. Pool was clean. Condo was good, but beds were very hard unit G11 and there was a very strong ammonia smell that persisted all week. But this place was cheaper than most 2 star hotels with way more to offer. The little bar by the beach had good fish tacos too. We could walk to tons of restaurants from here. Basically the value can’t be beat. We also liked this side of 5th ave more, it’s less crowded, feels safer and it’s pretty quite.
Can’t beat this place for the price. I thought what we got for the rate was excellent. Pool was clean. Condo was good, but beds were very hard unit G11 and there was a very strong ammonia smell that persisted all week. But this place was cheaper than most 2 star hotels with way more to offer. The little bar by the beach had good fish tacos too. We could walk to tons of restaurants from here. Basically the value can’t be beat. We also liked this side of 5th ave more, it’s less crowded, feels safer and it’s pretty quite.
6
claudia
12 juil. 2024
·
A séjourné 4 nuits
Meh… Master bedroom is a loft with two double beds… felt like it was an episode of leave it to beaver with my wife and I sleeping in separate beds lol.. have fun with that. Hot tub disgusting, couldn’t use it. The small room with the king bed had the most uncomfortable bed I’ve ever had to sleep in. Pull out couch quality at best. Washing machine was broken and made a horrible noise when we attempted to use. They came and tried to fix but it only got worse. We checked out at 11am this morning but the property manager ( clearly clueless about our reservation ) is still sending me updates about the washer even though we’ve been gone for 5 hours… No extra trash bags so our trash built up like crazy, no recycling options either… Beach was in bad shape through no fault of the resort, we were there only days after Hurricane Beryl made landfall. Listen, we had a fine time… but there were tons of issues. We tried this as an alternative to being at an all-inclusive resort, never again.
Meh… Master bedroom is a loft with two double beds… felt like it was an episode of leave it to beaver with my wife and I sleeping in separate beds lol.. have fun with that. Hot tub disgusting, couldn’t use it. The small room with the king bed had the most uncomfortable bed I’ve ever had to sleep in. Pull out couch quality at best. Washing machine was broken and made a horrible noise when we attempted to use. They came and tried to fix but it only got worse. We checked out at 11am this morning but the property manager ( clearly clueless about our reservation ) is still sending me updates about the washer even though we’ve been gone for 5 hours… No extra trash bags so our trash built up like crazy, no recycling options either… Beach was in bad shape through no fault of the resort, we were there only days after Hurricane Beryl made landfall. Listen, we had a fine time… but there were tons of issues. We tried this as an alternative to being at an all-inclusive resort, never again.
6
Santos Cortez
29 juil. 2024
·
A séjourné 4 nuits
The air conditioning in our unit did not work properly. One of the bedrooms was warm the entire stay, it was very uncomfortable and was never fixed. I did not receive an ocean view room as I requested and paid for either.
The air conditioning in our unit did not work properly. One of the bedrooms was warm the entire stay, it was very uncomfortable and was never fixed. I did not receive an ocean view room as I requested and paid for either.
10
Zoey
29 avr. 2025
·
A séjourné 7 nuits
We loved our stay at the Elements! The pool was incredible and very large. Private beach right across the street. The staff were friendly and welcoming. Our condo was absolutely beautiful with a patio and ocean view! It’s in such a great location, nice and quiet but just a few blocks away from the hustle and bustle of 5th Avenue. We could walk everywhere. Highly recommend!
We loved our stay at the Elements! The pool was incredible and very large. Private beach right across the street. The staff were friendly and welcoming. Our condo was absolutely beautiful with a patio and ocean view! It’s in such a great location, nice and quiet but just a few blocks away from the hustle and bustle of 5th Avenue. We could walk everywhere. Highly recommend!
4
Blas
17 juil. 2023
·
A séjourné 3 nuits
Property was not as described poor amenities 3 rooms no TV, overall conditions of penthouse to be improved
Property was not as described poor amenities 3 rooms no TV, overall conditions of penthouse to be improved
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel et les hôtes – en particulier le service de conciergerie via WhatsApp – sont fréquemment salués pour leur amabilité et leur serviabilité. D'autres ont rencontré des réponses lentes ou peu serviables à la réception, une mauvaise communication et des problèmes d'entretien ou de transport non résolus.
Avis de voyageur à ce sujet
10
Kurt
19 juil. 2023
·
A séjourné 8 nuits
We couldn't have found a more convenient, well kept, friendly resort property than the Elements in Playa Del Carmen! We stayed in a ground floor condo, with all the comforts... walk outside to your patio and into the pool or 200 feet to your private beach! Our concierge, Miguel, was always available with answers & recommendations to help make our valuable time enjoyable. We absolutely will stay there the next time we visit.
We couldn't have found a more convenient, well kept, friendly resort property than the Elements in Playa Del Carmen! We stayed in a ground floor condo, with all the comforts... walk outside to your patio and into the pool or 200 feet to your private beach! Our concierge, Miguel, was always available with answers & recommendations to help make our valuable time enjoyable. We absolutely will stay there the next time we visit.
2
Barry
8 févr. 2023
·
The location was great (right on the beach) and the building was actually pretty nice (grounds were well-kept and the suite was nice and roomy), but the service was essentially nonexistent. Waited a whole day to get someone to unclog a toilet, hot tub never warmed up, and they messed up the return airport shuttle. Lighting was either too bright or too dark, and total lack of facial tissues and scented TP were irritating. Sofas were horribly uncomfortable.
The location was great (right on the beach) and the building was actually pretty nice (grounds were well-kept and the suite was nice and roomy), but the service was essentially nonexistent. Waited a whole day to get someone to unclog a toilet, hot tub never warmed up, and they messed up the return airport shuttle. Lighting was either too bright or too dark, and total lack of facial tissues and scented TP were irritating. Sofas were horribly uncomfortable.
2
Omar
20 juin 2024
·
A séjourné 10 nuits
NEVER AGAIN!! Getting a reservation in this place. To start off reception guy “Fernando “ was asking not only for our ids, but my kid’s id’s or passports even though they were minors why? The plumbing was BAD I.e. toilets were spewing after first use, handwashing sink dripping, 2nd floor toilet handle broke the sliding door locks were broken tape was the used to keep them locked supposedly. There was no telephone in reservation & the WI-FI in condo did not work so I had to go to lobby to ask for their Wi-Fi so I could call Expedia to help me cancel reservation stay and book my next day flight because I could not spend the night with my family & kids here. I brought the issue to reception and they were trying to get ahold of the condo owner and they (lobby personnel) also were getting frustrated with owner and his attitude as they were explaining my situation. As we were about to leave the hotel the same night I asked lobby to request the shuttle that brought us to hotel since we paid for round trip and the guy Fernando again was giving my wife an attitude because we were telling him to call our shuttle then he refused so we walked out of hotel and asked some locals for their phone to call for a taxi to airport. Once I was at airport the reservation owner tried to call me or give me another reservation, after all the issues we had experienced in one night was enough for one day since we had reservation for 10 days we were already exhausted and disappointed & wanted to go home.
NEVER AGAIN!! Getting a reservation in this place. To start off reception guy “Fernando “ was asking not only for our ids, but my kid’s id’s or passports even though they were minors why? The plumbing was BAD I.e. toilets were spewing after first use, handwashing sink dripping, 2nd floor toilet handle broke the sliding door locks were broken tape was the used to keep them locked supposedly. There was no telephone in reservation & the WI-FI in condo did not work so I had to go to lobby to ask for their Wi-Fi so I could call Expedia to help me cancel reservation stay and book my next day flight because I could not spend the night with my family & kids here. I brought the issue to reception and they were trying to get ahold of the condo owner and they (lobby personnel) also were getting frustrated with owner and his attitude as they were explaining my situation. As we were about to leave the hotel the same night I asked lobby to request the shuttle that brought us to hotel since we paid for round trip and the guy Fernando again was giving my wife an attitude because we were telling him to call our shuttle then he refused so we walked out of hotel and asked some locals for their phone to call for a taxi to airport. Once I was at airport the reservation owner tried to call me or give me another reservation, after all the issues we had experienced in one night was enough for one day since we had reservation for 10 days we were already exhausted and disappointed & wanted to go home.
8
Guillermo
7 juil. 2024
·
A séjourné 7 nuits
Our stay at the condo hotel was sufficiently pleasant overall. The unit itself was a highlight: comfortable, spacious, and surprisingly well-equipped with everything we needed. It felt more like staying in a well-appointed home than a typical rental. However, the complex left something to be desired in terms of amenities. With only one bar/restaurant by the beach, the options for on-site dining and entertainment were quite limited. The front desk staff, in particular, were notably unhelpful and seemed indifferent to the concept of hospitality. This was disappointing, especially since we had not been to the area before and could have used some guidance and recommendations. Additionally, the listing on Expedia did not clearly indicate that this was a condo with no hotel services. While this was manageable, a bit more service and support would have enhanced our experience, especially for first-time visitors unfamiliar with the area. In summary, this place is great if you are completely self-sufficient and enjoy exploring on your own. But if you prefer some level of service and assistance, this might not be the best choice.
Our stay at the condo hotel was sufficiently pleasant overall. The unit itself was a highlight: comfortable, spacious, and surprisingly well-equipped with everything we needed. It felt more like staying in a well-appointed home than a typical rental. However, the complex left something to be desired in terms of amenities. With only one bar/restaurant by the beach, the options for on-site dining and entertainment were quite limited. The front desk staff, in particular, were notably unhelpful and seemed indifferent to the concept of hospitality. This was disappointing, especially since we had not been to the area before and could have used some guidance and recommendations. Additionally, the listing on Expedia did not clearly indicate that this was a condo with no hotel services. While this was manageable, a bit more service and support would have enhanced our experience, especially for first-time visitors unfamiliar with the area. In summary, this place is great if you are completely self-sufficient and enjoy exploring on your own. But if you prefer some level of service and assistance, this might not be the best choice.
10
Melody
14 juin 2024
·
A séjourné 7 nuits
Our wonderful experience started early with Miquel helping us with all our questions. He was very friendly and helpful. The room and view were beautiful. We were able to walk to everything we needed. I would stay here again.
Our wonderful experience started early with Miquel helping us with all our questions. He was very friendly and helpful. The room and view were beautiful. We were able to walk to everything we needed. I would stay here again.
10
Priya
3 mai 2025
·
A séjourné 4 nuits
We checked in late which took a while but overall was a nice experience
We checked in late which took a while but overall was a nice experience
10
Elizabeth
4 juil. 2024
·
A séjourné 5 nuits
The condo was beautiful! Amazing views, very nice furnishings, awesome pool and beach setup. Our host, Miguel, was a great communicator and made sure we had everything we needed at any time. Excellent experience in Playa del Carmen.
The condo was beautiful! Amazing views, very nice furnishings, awesome pool and beach setup. Our host, Miguel, was a great communicator and made sure we had everything we needed at any time. Excellent experience in Playa del Carmen.
10
Louis
20 avr. 2023
·
A séjourné 7 nuits
Great experience staying at The Elements. Spacious apartment, all amenities provided, good pool and nice beach club. Great to have a personal concierge (Miguel) who organised transportation, gave great restaurant recommendations and swiftly answered any questions. Huge thanks for making our holiday so enjoyable.
Great experience staying at The Elements. Spacious apartment, all amenities provided, good pool and nice beach club. Great to have a personal concierge (Miguel) who organised transportation, gave great restaurant recommendations and swiftly answered any questions. Huge thanks for making our holiday so enjoyable.
6
Kristi
19 juin 2024
·
A séjourné 7 nuits
Great lobby, location, pool, and staff. The property manager was excellent. However, the overall condition of the unit was disappointing. It needs some work to be considered anything more than 3 stars. Multiple water leaks from ceilings and windows, and the patio furniture and grills were falling apart/unusable. Overall we enjoyed the stay, and it has potential, but its not worth the money as it is right now.
Great lobby, location, pool, and staff. The property manager was excellent. However, the overall condition of the unit was disappointing. It needs some work to be considered anything more than 3 stars. Multiple water leaks from ceilings and windows, and the patio furniture and grills were falling apart/unusable. Overall we enjoyed the stay, and it has potential, but its not worth the money as it is right now.
6
EUN YOUNG
28 avr. 2024
·
A séjourné 6 nuits
Property is not bad for price. Just who work there. Some people. A worker at beach club asked for tip even i did togo(take out for just 2 things). I didn't even seat any chair. Me and my family stayed for 1 week. Cleaning fee was expensive and there was no Cleaning supplies for guests. Also bric( it's company for that condo) only gave little bottles of amenities(shampoo, conditioner, body wash and a small soap). I booked mexico site of expedia first and then canceled. After book again in America site of expedia pakage(including flights). After I stay couple of days, bric lady texted me for my credit card because mine was canceled. I explained this and provided new reservation number, but still she was asking my credit card number. She ruined my whole day of trip. And she wasn't even sorry. Next day she sent me invoice for payment.. that even made me more confused. I got so mad at her. And then she explained that was from expedia. Why? Does she have to send me that? I paid to expedia and if she had problem with expedia, she should talk to expedia. Not me. Anyway, i never want to go back that place. The Elements.
Property is not bad for price. Just who work there. Some people. A worker at beach club asked for tip even i did togo(take out for just 2 things). I didn't even seat any chair. Me and my family stayed for 1 week. Cleaning fee was expensive and there was no Cleaning supplies for guests. Also bric( it's company for that condo) only gave little bottles of amenities(shampoo, conditioner, body wash and a small soap). I booked mexico site of expedia first and then canceled. After book again in America site of expedia pakage(including flights). After I stay couple of days, bric lady texted me for my credit card because mine was canceled. I explained this and provided new reservation number, but still she was asking my credit card number. She ruined my whole day of trip. And she wasn't even sorry. Next day she sent me invoice for payment.. that even made me more confused. I got so mad at her. And then she explained that was from expedia. Why? Does she have to send me that? I paid to expedia and if she had problem with expedia, she should talk to expedia. Not me. Anyway, i never want to go back that place. The Elements.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Quartier calme et sûr, à quelques pas de la 5th Avenue, des boutiques et des restaurants, avec des taxis facilement disponibles. Certains notent qu'il est légèrement plus éloigné de la zone la plus animée.
Avis de voyageur à ce sujet
10
Jerrie
1 déc. 2023
·
A séjourné 4 nuits
Perfect location. Beach club is really nice with great Pizza and drinks. Walk to 5th Ave or walk to Jungle Strret. Very safe area. Stayed in Penthouse 23 it was fabulous Beautiful views and a jacuzzi on the upper deck !!!!
Perfect location. Beach club is really nice with great Pizza and drinks. Walk to 5th Ave or walk to Jungle Strret. Very safe area. Stayed in Penthouse 23 it was fabulous Beautiful views and a jacuzzi on the upper deck !!!!
10
jon r
26 juin 2024
·
A séjourné 9 nuits
Great location. Away from the main party areas but close enough to get there walking or a short taxi or drive. Awesome spot, would return.
Great location. Away from the main party areas but close enough to get there walking or a short taxi or drive. Awesome spot, would return.
8
Jay
27 mai 2024
·
A séjourné 8 nuits
The 2 bedroom property we stayed in was outdated. The bed was comfortable but shower water was not filtered. Outside our room there was a giant pile of rotting Sargasso (seaweed)that smelled really bad and was also attracting gnats, insects. The cardio room/gym was the highlight of the facility although the second floor was not air conditioned every day and this made exercising in May 'uncomfortable'. :) It is also further away from the heart of 5th Avenida which makes walking into the center of the splendor slightly more difficult. Due to that inconvenient Sargasso situation, my wife and I can't review the hotel in a very positive light.
The 2 bedroom property we stayed in was outdated. The bed was comfortable but shower water was not filtered. Outside our room there was a giant pile of rotting Sargasso (seaweed)that smelled really bad and was also attracting gnats, insects. The cardio room/gym was the highlight of the facility although the second floor was not air conditioned every day and this made exercising in May 'uncomfortable'. :) It is also further away from the heart of 5th Avenida which makes walking into the center of the splendor slightly more difficult. Due to that inconvenient Sargasso situation, my wife and I can't review the hotel in a very positive light.
10
Robin
23 févr. 2024
·
A séjourné 5 nuits
We stayed in a penthouse which has 2 floors and 2 balconies with ocean views. The pool is giant and has a sun shade over a section. The property’s beach club was just across the street and served drinks and food. There was also a 7-11 conveniently across the street from the front entrance. The bustling 5th Ave was a 5 min walk away. Communication via WhatsApp was excellent.
We stayed in a penthouse which has 2 floors and 2 balconies with ocean views. The pool is giant and has a sun shade over a section. The property’s beach club was just across the street and served drinks and food. There was also a 7-11 conveniently across the street from the front entrance. The bustling 5th Ave was a 5 min walk away. Communication via WhatsApp was excellent.
10
Monica
22 juil. 2023
·
A séjourné 4 nuits
Quiet, close to 5th Ave but far enough that it was quiet and laid back.
Quiet, close to 5th Ave but far enough that it was quiet and laid back.
10
Sebastien
5 août 2025
·
A séjourné 7 nuits
Très bel endroit! Familial mais calme. Proche du centre à pieds mais loin de la nuisance de la musique la nuit. Appartement spacieux, magnifique vue. Lits très confortables, cuisine très bien équipée. Staff accueillant, souriant. Système « d’ambassadeur » joignable par WhatsApp prêt à nous rendre service à n’importe quel moment. Vacances idéales, selon moi
Très bel endroit! Familial mais calme. Proche du centre à pieds mais loin de la nuisance de la musique la nuit. Appartement spacieux, magnifique vue. Lits très confortables, cuisine très bien équipée. Staff accueillant, souriant. Système « d’ambassadeur » joignable par WhatsApp prêt à nous rendre service à n’importe quel moment. Vacances idéales, selon moi
8
Andy
29 avr. 2024
·
A séjourné 6 nuits
Can’t beat this place for the price. I thought what we got for the rate was excellent. Pool was clean. Condo was good, but beds were very hard unit G11 and there was a very strong ammonia smell that persisted all week. But this place was cheaper than most 2 star hotels with way more to offer. The little bar by the beach had good fish tacos too. We could walk to tons of restaurants from here. Basically the value can’t be beat. We also liked this side of 5th ave more, it’s less crowded, feels safer and it’s pretty quite.
Can’t beat this place for the price. I thought what we got for the rate was excellent. Pool was clean. Condo was good, but beds were very hard unit G11 and there was a very strong ammonia smell that persisted all week. But this place was cheaper than most 2 star hotels with way more to offer. The little bar by the beach had good fish tacos too. We could walk to tons of restaurants from here. Basically the value can’t be beat. We also liked this side of 5th ave more, it’s less crowded, feels safer and it’s pretty quite.
10
Zoey
29 avr. 2025
·
A séjourné 7 nuits
We loved our stay at the Elements! The pool was incredible and very large. Private beach right across the street. The staff were friendly and welcoming. Our condo was absolutely beautiful with a patio and ocean view! It’s in such a great location, nice and quiet but just a few blocks away from the hustle and bustle of 5th Avenue. We could walk everywhere. Highly recommend!
We loved our stay at the Elements! The pool was incredible and very large. Private beach right across the street. The staff were friendly and welcoming. Our condo was absolutely beautiful with a patio and ocean view! It’s in such a great location, nice and quiet but just a few blocks away from the hustle and bustle of 5th Avenue. We could walk everywhere. Highly recommend!
10
Philip
3 mars 2024
·
A séjourné 5 nuits
Loved it! Plenry of room for all, easy walk to 38th for restaurants and fun!
Loved it! Plenry of room for all, easy walk to 38th for restaurants and fun!
10
Christine
1 mai 2024
·
A séjourné 4 nuits
beautiful condos and pool! very safe location with a police station right out from and very walkable into downtown. 7eleven right across the street for any quick grab and go needs. would definitely stay here again :)
beautiful condos and pool! very safe location with a police station right out from and very walkable into downtown. 7eleven right across the street for any quick grab and go needs. would definitely stay here again :)
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les options sur place se limitent à un petit bar de plage ; certains clients ont apprécié les boissons, les pizzas et les tacos au poisson. Nombreux sont ceux qui ont choisi des restaurants à proximité accessibles à pied, tandis qu'une critique a signalé une nourriture médiocre et un choix limité.
Avis de voyageur à ce sujet
10
Jerrie
1 déc. 2023
·
A séjourné 4 nuits
Perfect location. Beach club is really nice with great Pizza and drinks. Walk to 5th Ave or walk to Jungle Strret. Very safe area. Stayed in Penthouse 23 it was fabulous Beautiful views and a jacuzzi on the upper deck !!!!
Perfect location. Beach club is really nice with great Pizza and drinks. Walk to 5th Ave or walk to Jungle Strret. Very safe area. Stayed in Penthouse 23 it was fabulous Beautiful views and a jacuzzi on the upper deck !!!!
10
jon r
26 juin 2024
·
A séjourné 9 nuits
Great location. Away from the main party areas but close enough to get there walking or a short taxi or drive. Awesome spot, would return.
Great location. Away from the main party areas but close enough to get there walking or a short taxi or drive. Awesome spot, would return.
10
Robin
23 févr. 2024
·
A séjourné 5 nuits
We stayed in a penthouse which has 2 floors and 2 balconies with ocean views. The pool is giant and has a sun shade over a section. The property’s beach club was just across the street and served drinks and food. There was also a 7-11 conveniently across the street from the front entrance. The bustling 5th Ave was a 5 min walk away. Communication via WhatsApp was excellent.
We stayed in a penthouse which has 2 floors and 2 balconies with ocean views. The pool is giant and has a sun shade over a section. The property’s beach club was just across the street and served drinks and food. There was also a 7-11 conveniently across the street from the front entrance. The bustling 5th Ave was a 5 min walk away. Communication via WhatsApp was excellent.
10
John
14 août 2024
·
A séjourné 7 nuits
Private beach. Tiki bar. Close to ocean. Palapas. Outdoor pool. Ocean view.
Private beach. Tiki bar. Close to ocean. Palapas. Outdoor pool. Ocean view.
8
Guillermo
7 juil. 2024
·
A séjourné 7 nuits
Our stay at the condo hotel was sufficiently pleasant overall. The unit itself was a highlight: comfortable, spacious, and surprisingly well-equipped with everything we needed. It felt more like staying in a well-appointed home than a typical rental. However, the complex left something to be desired in terms of amenities. With only one bar/restaurant by the beach, the options for on-site dining and entertainment were quite limited. The front desk staff, in particular, were notably unhelpful and seemed indifferent to the concept of hospitality. This was disappointing, especially since we had not been to the area before and could have used some guidance and recommendations. Additionally, the listing on Expedia did not clearly indicate that this was a condo with no hotel services. While this was manageable, a bit more service and support would have enhanced our experience, especially for first-time visitors unfamiliar with the area. In summary, this place is great if you are completely self-sufficient and enjoy exploring on your own. But if you prefer some level of service and assistance, this might not be the best choice.
Our stay at the condo hotel was sufficiently pleasant overall. The unit itself was a highlight: comfortable, spacious, and surprisingly well-equipped with everything we needed. It felt more like staying in a well-appointed home than a typical rental. However, the complex left something to be desired in terms of amenities. With only one bar/restaurant by the beach, the options for on-site dining and entertainment were quite limited. The front desk staff, in particular, were notably unhelpful and seemed indifferent to the concept of hospitality. This was disappointing, especially since we had not been to the area before and could have used some guidance and recommendations. Additionally, the listing on Expedia did not clearly indicate that this was a condo with no hotel services. While this was manageable, a bit more service and support would have enhanced our experience, especially for first-time visitors unfamiliar with the area. In summary, this place is great if you are completely self-sufficient and enjoy exploring on your own. But if you prefer some level of service and assistance, this might not be the best choice.
8
Aria Judith
8 mai 2024
·
A séjourné 5 nuits
We liked the property, dining options are a short walk away. We enjoyed the vicinity.It's a great place for families. however, the condo was lacking cleanliness. We would love to come back and try a different unit.
We liked the property, dining options are a short walk away. We enjoyed the vicinity.It's a great place for families. however, the condo was lacking cleanliness. We would love to come back and try a different unit.
8
Andy
29 avr. 2024
·
A séjourné 6 nuits
Can’t beat this place for the price. I thought what we got for the rate was excellent. Pool was clean. Condo was good, but beds were very hard unit G11 and there was a very strong ammonia smell that persisted all week. But this place was cheaper than most 2 star hotels with way more to offer. The little bar by the beach had good fish tacos too. We could walk to tons of restaurants from here. Basically the value can’t be beat. We also liked this side of 5th ave more, it’s less crowded, feels safer and it’s pretty quite.
Can’t beat this place for the price. I thought what we got for the rate was excellent. Pool was clean. Condo was good, but beds were very hard unit G11 and there was a very strong ammonia smell that persisted all week. But this place was cheaper than most 2 star hotels with way more to offer. The little bar by the beach had good fish tacos too. We could walk to tons of restaurants from here. Basically the value can’t be beat. We also liked this side of 5th ave more, it’s less crowded, feels safer and it’s pretty quite.
10
Philip
3 mars 2024
·
A séjourné 5 nuits
Loved it! Plenry of room for all, easy walk to 38th for restaurants and fun!
Loved it! Plenry of room for all, easy walk to 38th for restaurants and fun!
8
Michelle
26 juin 2024
·
A séjourné 5 nuits
Good customer service the rooms were clean , beds were comfortable, and restaurant in walking distance
Good customer service the rooms were clean , beds were comfortable, and restaurant in walking distance
4
Nora
30 déc. 2022
·
A séjourné 19 353 nuits
Disappointing property. No ocean view, poor communication, beach was smelly like sulfur, ant hills all over beach, crawling all over you. Food scarce & terrible, no cleaning of room or no extra towels, no one spoke English. Skip this place!
Disappointing property. No ocean view, poor communication, beach was smelly like sulfur, ant hills all over beach, crawling all over you. Food scarce & terrible, no cleaning of room or no extra towels, no one spoke English. Skip this place!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Marie-France
6 août 2025
·
A séjourné 7 nuits
Le condo comportait tous les commodités nécessaires pour passer un tres beau sejour. Cuisine et bbq aussi. Un énorme balcon vitré donne la vue sur la piscine et la mer. On ne peut contrôlé la nature et les algues. Nous avons des plages mieux à 15 minutes de notre hôtel. Des travailleurs s'efforcent de nettiyer la plage.
Le condo comportait tous les commodités nécessaires pour passer un tres beau sejour. Cuisine et bbq aussi. Un énorme balcon vitré donne la vue sur la piscine et la mer. On ne peut contrôlé la nature et les algues. Nous avons des plages mieux à 15 minutes de notre hôtel. Des travailleurs s'efforcent de nettiyer la plage.
10
Sebastien
5 août 2025
·
A séjourné 7 nuits
Très bel endroit! Familial mais calme. Proche du centre à pieds mais loin de la nuisance de la musique la nuit. Appartement spacieux, magnifique vue. Lits très confortables, cuisine très bien équipée. Staff accueillant, souriant. Système « d’ambassadeur » joignable par WhatsApp prêt à nous rendre service à n’importe quel moment. Vacances idéales, selon moi
Très bel endroit! Familial mais calme. Proche du centre à pieds mais loin de la nuisance de la musique la nuit. Appartement spacieux, magnifique vue. Lits très confortables, cuisine très bien équipée. Staff accueillant, souriant. Système « d’ambassadeur » joignable par WhatsApp prêt à nous rendre service à n’importe quel moment. Vacances idéales, selon moi
10
Daniel
26 juin 2024
·
A séjourné 10 nuits
Tout était parfait hôte Miguel 10 /10 et la réception service 10/10
Tout était parfait hôte Miguel 10 /10 et la réception service 10/10
8
Hayley
31 août 2026
·
A séjourné 14 nuits
A lovely stay, the apartment was as listed. The pool was nice with plenty of sun loungers & there was sufficient shade. The private beach area was small but comfortable and the beach bar was very good for food & drinks, the staff in this section were extremely friendly & by far the best staff we interacted with. The section of beach & sea the private area looks into is not the best with a busy boat section just to the left. An easy 10 minute walk to 5th avenue and plants of restaurants.
A lovely stay, the apartment was as listed. The pool was nice with plenty of sun loungers & there was sufficient shade. The private beach area was small but comfortable and the beach bar was very good for food & drinks, the staff in this section were extremely friendly & by far the best staff we interacted with. The section of beach & sea the private area looks into is not the best with a busy boat section just to the left. An easy 10 minute walk to 5th avenue and plants of restaurants.
8
Holly
13 juin 2026
·
A séjourné 4 nuits
Overall the place was fine - the condo was well maintained and cleaned, spacious, lots of room to spread out and having laundry in the unit was a huge bonus. The pool and hot tub are great (the pool is as big as it looks in the pics, my son loved it). The location is very convenient to La Quinta avenida. Property manager was helpful in answering questions before our stay. Two drawbacks which aren’t really the fault of the owners- the beach is not really a beach and due to significant seaweed buildup, the whole area stinks, making it unpleasant to sit out on the balcony or enjoy the pool even at times. Heavy rains had flooded the parking areas as well as the small dirt road that you have to cross to access the beach and bar area so we never even made it over there, sadly. Overall, if you’re looking for something similar to an apartment without all the all-inclusive bells and whistles but convenient and with a great pool, this is a good choice.
Overall the place was fine - the condo was well maintained and cleaned, spacious, lots of room to spread out and having laundry in the unit was a huge bonus. The pool and hot tub are great (the pool is as big as it looks in the pics, my son loved it). The location is very convenient to La Quinta avenida. Property manager was helpful in answering questions before our stay. Two drawbacks which aren’t really the fault of the owners- the beach is not really a beach and due to significant seaweed buildup, the whole area stinks, making it unpleasant to sit out on the balcony or enjoy the pool even at times. Heavy rains had flooded the parking areas as well as the small dirt road that you have to cross to access the beach and bar area so we never even made it over there, sadly. Overall, if you’re looking for something similar to an apartment without all the all-inclusive bells and whistles but convenient and with a great pool, this is a good choice.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 20:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
À partir du 1er avril 2021, la taxe VISITAX entre en vigueur pour les touristes étrangers. Le paiement d'un montant de 224 pesos mexicains (ou 10 $ USD par personne) peut être effectué via le portail web http://visitax.gob.mx/. Les touristes étrangers peuvent payer avant ou pendant leur séjour dans le Quintana Roo. Une preuve de paiement doit être présentée à l'aéroport avant le départ.
Équipements populaires
Parking
Navette aéroport
Piscine
Chambres non-fumeurs
Centre d'affaires
Nettoyage à sec
Activités
Piscine
Plage privée
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Plongée
Pêche
Piscine extérieure
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parking
Parking
Navette aéroport
Parking gratuit
Parking Onsite
Général
Chambres non-fumeurs
Massage
Spa et centre de bien-être
Aire de pique nique/Tables
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Services
Centre d'affaires
Nettoyage à sec
Coffre-fort
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Connexion Internet
Wi-fi gratuit