Name: Holiday Inn Hotel & Suites Surrey East - Cloverdale by IHG
Address: 17530 64th Avenue, Cloverdale, Surrey, Canada, Surrey, Metro Vancouver Regional District, CA
Price range: $124–$326 per night
Rating: 7.95

What guests think

Across reviews of Holiday Inn Hotel & Suites Surrey East - Cloverdale by IHG, guests highlight clean rooms, comfortable beds, and friendly staff, while downsides include renovations, occasional noise and AC problems, and mixed views on breakfast and the pool.

Many reviews describe spacious, recently refreshed rooms and easy, free parking, with paid third-party EV chargers on site. Noise from HVAC units, thin walls or hard floors, and intermittent AC performance or leaks are reported by several guests. A practical, comfortable base in a convenient location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free self-parking is straightforward, and paid third-party EV chargers are available with limited charging windows. The pool receives mixed feedback and there is no hot tub.

Related guest reviews

6

Kristie

Jun 16, 2025

·

Stayed 1 night

I was generally impressed with the property and quality of service. The pool on the other hand was the sketchiest pool I’ve ever seen in a hotel. There was zero evidence of chlorine use. The pool room smelt like mildew. And I was scared to swim as I had no idea what disease(s) I’d catch given the obvious lack of chlorination of the pool water.

10

Jen Ken

Nov 10, 2023

·

Stayed 3 nights

Friendly staff. Well kept facility. No hot tub 😥

10

Adam

Oct 6, 2025

·

Stayed 2 nights

Lovely hotel. Very friendly staff, a lovely rooms and cleanliness excellent! Will defo stay again, parking easy, a little out of Vancouver main, but well worth the travel, as location perfect! Thanks for a great stay!!

10

Gurmej

Jan 6, 2024

·

Stayed 2 nights

What l did not like was pool too small and no hot tub put me off

10

Levan

Dec 6, 2025

·

Stayed 1 night

Parking was easy. If you had an EV there are 4 spots by the restaurant however they are 3rd party and you can only stay there for max 3 hours while charging otherwise a $20/hr overstay fee applies. Hotel was clean and modern. Staff always friendly. Only wish they had carpeting throughout the rooms. Having bare floors in the rooms means you hear stomping above you.

8

Ramakrishnan

Sep 1, 2023

·

Stayed 1 night

Good hotel, nice pool

10

Levan

Aug 4, 2024

·

Stayed 1 night

Clean and remodeled rooms. Not updated just remodeled. Even has EV charging however it’s not free or owned by the hotel.

10

Chris

Feb 1, 2026

·

Stayed 2 nights

The staff was very courteous and were able to give us an adjoining room after we had needed to book a second room . The hotel is very clean, beds are comfortable and the space of the room was very nice. We were on the second floor and did not have a very nice view as there was a big heater on the outside. We enjoyed the pool and the room service was so quick and the restaurant food was delicious. We had a marvelous weekend stay.

10

Chris

Nov 14, 2025

·

Stayed 1 night

Clean room, helpful staff. Free parking

8

Lisa

Nov 10, 2024

·

Stayed 1 night

Very comfortable and quiet. The bed and pillows were great. They may have been brand new. We didn’t hear other guests at all. It’s easy to get to, lots of parking, and has EV charging spots. Perfectly acceptable hotel. They were doing internal renovations but actually, it was not bothersome at all. Did not use the pool and did not check out the restaurant

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Cleanliness

Many guests find the property very clean, even spotless. Several report lapses, including dirty towels or bathrooms, odors, and moisture issues linked to leaks.

Related guest reviews

10

Sabahat

May 30, 2025

·

Stayed 2 nights

very clean property

10

Ali

Oct 15, 2025

·

Stayed 5 nights

Staff was excellent. Property was very clean and quiet. We did not try the breakfast, so no comments there. We'd definitely use it again, if in the area. Five stars!

8

Mary

Feb 8, 2025

·

Stayed 2 nights

Another great stay. Room is very clean, has very nice amenities - shampoo, lotion, etc. Quiet and a great restaurant in the building. We will be back!

4

Shawn

Oct 10, 2025

·

Stayed 2 nights

Towels were dirty, staff were rude. We were trying to check in an hour or two early and were told no. My wife went in and asked 15 mins later and they said they had available rooms then.

6

Falisha

Jun 25, 2023

·

Stayed 1 night

The linens and beddings were so dirty especially we tried to get a hold of front desk but no answer. Not happy especially we paid so much money to sleep in a filthy hotel.

10

julia

Jul 6, 2025

·

Stayed 1 night

The hotel was sparkling! So nice to stay in such a clean place. The bed was very comfy as well.

4

Angela

Dec 31, 2023

·

Stayed 1 night

Got checked in amazing but get to our room the Bathroom is gross dirty and bedding needed a dust off. We stay at all holiday Inns not this one not worth the money Your paying 200 a night at least up keeps the rooms like CLEAN IT. Smalls hairs everywhere using cardboard to shim the table's and desks

10

Chris

Nov 14, 2025

·

Stayed 1 night

Clean room, helpful staff. Free parking

10

Chris

Nov 13, 2025

·

Stayed 1 night

Room was spotless, front desk staff was very helpful [ Kamal & Sidd ] and polite. Rooms are very well managed and beautiful.

4

Anmol

Jul 31, 2024

·

Stayed 1 night

The room was not clean. The desk and bathroom door handles were very sticky.

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Rooms

Rooms are generally spacious and comfortable, with some refreshed decor and good Wi-Fi. Recurring issues include noise from HVAC or neighbors and intermittent AC malfunctions or leaks; a few mention worn mattresses or limited views.

Related guest reviews

8

Dipesh

Jan 1, 2023

·

Stayed 19,356 nights

The property was convinoently located. However, the room had very poor may be non finctioning air conditioner. The entire family could barely sleep as it was very warm inaide the room. The device did not allow to coll down below 69 F

4

grant

Jun 17, 2024

·

Stayed 2 nights

Stayed in King bed. It collapsed when you sat on it. Must be really old. The room was clean, no problem other than the mattress. Had back pain in the morning. Should’ve asked for another room. Don’t stay in room 420.

4

Billy

Jul 14, 2025

·

Stayed 2 nights

Our room was damp, musty and stale smelling. We found this to be from the leaking AC unit. The area around the unit was soaking. When I informed the front desk of the issue they said they would look into it. I was then told it was dealt with. the solution was to put towels on top of the leaking water. This caused them to hold more water and increase the damp smell in the room. The employee who originally checked us in was pleasant and helpful. After that very few of the employees look up from their cell phones and seem very disinterested in assisting. Our room had windows into the lobby which allow light and noise into the. The hallways smelt like sewage for the entire three day stay.

8

Kyle

Oct 23, 2023

·

Stayed 2 nights

Everything was fine, but maybe not excellent. The staff were nice, and the room was clean. We found the bed to be too soft for our taste, but that's obviously just a personal preference. We also found the walls to be a little thin with our neighbouring unit. They weren't being loud or rowdy or anything, but you could hear them chat while we were trying to sleep. We'd stay again though, if we were working in the same location again.

10

Francesco

Sep 3, 2024

·

Stayed 2 nights

Room was great, WIFI was really good, food is expensive for a breakfast, but was good too. The staff is friendly. Highly recommend.

10

Cameron

Feb 23, 2026

·

Stayed 2 nights

Great, clean, very spacious suite.

8

janet

Oct 18, 2025

·

Stayed 1 night

Clean spacious room. Lovely staff. Nearby starbucks and tim hortons. I would have like coffee and tea to be available in the lobby. In room option had no milk or cream.

10

Rebecca

Sep 18, 2025

·

Stayed 1 night

Spent one night, however it was easy to self park and does not cost extra. The room was massive, clean and comfortable. The staff were friendly and helpful. The photos on Expedia make the accomodation looked aged, this accomodation is far from aged. Beautiful place to stay

8

Lisa

Nov 10, 2024

·

Stayed 1 night

Very comfortable and quiet. The bed and pillows were great. They may have been brand new. We didn’t hear other guests at all. It’s easy to get to, lots of parking, and has EV charging spots. Perfectly acceptable hotel. They were doing internal renovations but actually, it was not bothersome at all. Did not use the pool and did not check out the restaurant

10

James

Feb 28, 2025

·

Stayed 1 night

Need to update heating/ac units. Everytime compressor activates panels on unit vibrate. Annoying.

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Service

Service is frequently praised as friendly, helpful, and efficient, with smooth check-in/out and prompt problem resolution. A few guests reported inconsistency, such as an unhonored coupon, brief front-desk absences, or curt interactions.

Related guest reviews

10

Ali

Oct 15, 2025

·

Stayed 5 nights

Staff was excellent. Property was very clean and quiet. We did not try the breakfast, so no comments there. We'd definitely use it again, if in the area. Five stars!

10

Constance

Aug 17, 2023

·

Stayed 1 night

Easy check in and check out. Very professional staff and clean comforable room.

10

David

Dec 7, 2023

·

Stayed 1 night

Staff were absolutely awesome. All extremely kind and accommodating. I would stay at this Hotel again without a doubt

4

Shawn

Oct 10, 2025

·

Stayed 2 nights

Towels were dirty, staff were rude. We were trying to check in an hour or two early and were told no. My wife went in and asked 15 mins later and they said they had available rooms then.

10

Dorothy

Nov 10, 2025

·

Stayed 1 night

Staff are always great and the place is clean and comfortable.

10

Chris

Feb 1, 2026

·

Stayed 2 nights

The staff was very courteous and were able to give us an adjoining room after we had needed to book a second room . The hotel is very clean, beds are comfortable and the space of the room was very nice. We were on the second floor and did not have a very nice view as there was a big heater on the outside. We enjoyed the pool and the room service was so quick and the restaurant food was delicious. We had a marvelous weekend stay.

8

Cary

Nov 8, 2024

·

Stayed 2 nights

Stayed twice. Very happy. Excellent staff and hotel. Highly recommend to others.

8

Rollie

Nov 20, 2023

·

Stayed 1 night

Excellent service upon checking in!

10

Chris

Nov 13, 2025

·

Stayed 1 night

Room was spotless, front desk staff was very helpful [ Kamal & Sidd ] and polite. Rooms are very well managed and beautiful.

2

Joshua

Aug 24, 2023

·

Stayed 1 night

They gave me a dinner coupon that they did not honor and told me too bad. Will never stay there again.

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Location

Convenient for highways, shopping, and local events, with easy access around Surrey and toward Vancouver. Some note it is outside central Vancouver but suitable for local plans.

Related guest reviews

8

Estrellita J

Oct 15, 2023

·

Stayed 7 nights

Close proximity to the city

8

Jamison

Oct 12, 2025

·

Stayed 1 night

convenient location near Highway

8

Alison

Apr 11, 2023

·

Stayed 2 nights

Central to locations both north and south

10

Adam

Oct 6, 2025

·

Stayed 2 nights

Lovely hotel. Very friendly staff, a lovely rooms and cleanliness excellent! Will defo stay again, parking easy, a little out of Vancouver main, but well worth the travel, as location perfect! Thanks for a great stay!!

10

ASTREA

Aug 29, 2025

·

Stayed 1 night

Clean and quiet. Near a lot of places

10

Devin

Sep 29, 2025

·

Stayed 2 nights

Really comfortable bed! A lot of amenities close by

8

Rodney

Apr 18, 2023

·

Stayed 2 nights

It was clean and easy to check in and check out. And it was a convenient location for my purposes

10

Roger

Oct 13, 2023

·

Stayed 3 nights

This was a great place to stay! Close to all the main highways yet a quiet area. Those who are my age will understand that I appreciated the toilets being high and the beds low. And the staff were so helpful!

10

Linda

May 30, 2025

·

Stayed 1 night

It was close to an event we attended.

10

Alex

Sep 19, 2025

·

Stayed 1 night

Great location

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Dining

The on-site restaurant and room service receive praise, but breakfast is not always included and some report delays, higher prices, or uneven quality. Overall dining feedback is mixed.

Related guest reviews

10

Melissa

Nov 24, 2023

·

Stayed 2 nights

Had a great 2 night stay. The onsite restaurant is never a disappointment. Great food and amazing staff! Especially the lady during the breakfast/morning shift! My room was clean and quiet. Bed was comfortable and loved the pillows were marked as “firm” and “soft” - I’ve never seen this at another hotel. It was a great stay!

6

Ammar

Aug 27, 2025

·

Stayed 1 night

No breakfast included

2

Kathleen

Jul 10, 2024

·

Stayed 2 nights

Our carpet was soaking wet from a leak in the bathroom. We had to walk through wet carpet to go into the bathroom. Definitely not worth the price we paid. And they had no breakfast available on Saturday.

8

Roderick

Aug 23, 2025

·

Stayed 1 night

Good room at a decent price. The attached restaurant isn’t great but There’s a nice sushi restaurant near by.

8

Mary

Feb 8, 2025

·

Stayed 2 nights

Another great stay. Room is very clean, has very nice amenities - shampoo, lotion, etc. Quiet and a great restaurant in the building. We will be back!

8

Anuj

Feb 20, 2023

·

Stayed 1 night

Property was excellent but considering the price of room per night, it should have included complimentary breakfast

8

Robert

Nov 17, 2024

·

Stayed 1 night

Nice place staff are good and nice rooms. Had breakfast at the restaurant but would not recommend it. Cold eggs greasy bacon and potatoes.

10

Linda

Mar 22, 2025

·

Stayed 2 nights

The hotel was very clean. Comfortable beds. The restaurant was great; varied menu and great service.

10

Chris

Feb 1, 2026

·

Stayed 2 nights

The staff was very courteous and were able to give us an adjoining room after we had needed to book a second room . The hotel is very clean, beds are comfortable and the space of the room was very nice. We were on the second floor and did not have a very nice view as there was a big heater on the outside. We enjoyed the pool and the room service was so quick and the restaurant food was delicious. We had a marvelous weekend stay.

10

kathleen

Jun 29, 2025

·

Stayed 1 night

Breakfast was great. Single waitress handle serving a whole soccer team and other guest by herself and one cook in the kitchen.

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Month	Average price
January	$134
February	$137
March	$138
April	$136
May	$166
June	$204
July	$188
August	$179
September	$160
October	$150
November	$136
December	$130

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $179	18 $164	19 $157
20 $130	21 $128	22 $135	23 $146	24 $167	25 $212	26 $212
27 $140	28 $128	29 $128	30 $128

Su	Mo	Tu	We	Th	Fr	Sa
				1 $124	2 $129	3 $129
4 $129	5 $200	6 $200	7 $200	8 $200	9 $326	10 $206
11 $207	12	13 $187	14 $187	15 $198	16 $176	17 $167
18 $128	19 $135	20 $161	21 $232	22 $228	23 $165	24 $224
25 $137	26 $146	27 $244	28	29 $183	30 $217	31 $199

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Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed

Suite, 1 King Bed, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Hotel & Suites Surrey East - Cloverdale by IHG

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