Is parking available at the property?

Free self parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily for a fee of approximately CNY 158.7 per person.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the property.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Suzhou, within a 5-minute drive of Shantang Street and Lingering Garden, approximately 3 mi (4.7 km) from Tiger Hill and 3.3 mi (5.3 km) from Pan Gate.

Does the property have a swimming pool?

Yes, the hotel features both an indoor pool and an outdoor heated pool, operational year-round.

What are the policies regarding children staying at the property?

Children are allowed at the property, and there is no charge for kids under the age of 18 staying with an adult.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CNY 157.0 per stay, and advance request is required for availability.

Suzhou Marriott Hotel

What guests think

At Suzhou Marriott Hotel, guests often praise the spacious, comfortable rooms—frequently with large bathrooms, quiet ambience, and pleasant views—and the friendly, professional staff, while many highlight the breakfast quality and variety as a standout.

The location is generally quiet and somewhat away from commercial areas, with subway or train access reachable by a walk, so taxis are often needed for shopping and attractions. Cleanliness is usually solid, though a few reviews mention housekeeping lapses and minor maintenance issues. Feedback on facilities is limited, with positive notes on the fitness and sauna alongside a mention of dated gym equipment. Overall, expect a comfortable, quiet base for visiting Suzhou.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the fitness and sauna, but multiple comments describe facilities as aging or the gym equipment as outdated.

Related guest reviews

10

albert

Nov 29, 2023

·

Stayed 2 nights

Elevator is slow, I waited for 4 times to get down from floor 31. Suggest to choose higher floor so you would be easier to get in

10

Namkyu

Jan 26, 2024

·

Stayed 3 nights

청결 및 피트니스 사우나가 좋아요

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10

Zekun

Jul 14, 2024

·

Stayed 2 nights

Staff was great. Gym equipment is outdated.

10

Peggy

Nov 20, 2024

·

Stayed 3 nights

Good facility and environment.

6

SHOFUAN

Jun 25, 2024

·

Stayed 7 nights

設備古い感じがします。周りご飯食べるところあまりない

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8

YI-JUN

Jun 14, 2023

·

Stayed 4 nights

設備些微老舊，浴室有一些黴斑，門鎖壞掉。

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Cleanliness

Many guests find the hotel and rooms clean, with praise for housekeeping; however, a few report missed vacuuming, bathroom mold, and occasional unpleasant odors, plus minor maintenance issues.

Related guest reviews

6

FAWZI

Aug 12, 2024

·

Stayed 3 nights

It was difficult to communicate with the staff at the front desk because they couldn't understand English. Very poor room service, our room wasn't vacuumed for two days and we had to call the manager to see it herself. The breakfast was very good and the staff in charge of the breakfast were excellent. The outside garden.was poorly managed, it needs a much better attention.

10

Namkyu

Jan 26, 2024

·

Stayed 3 nights

청결 및 피트니스 사우나가 좋아요

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10

jing

Dec 19, 2024

·

Stayed 1 night

Big and beautiful room, clean and nice view from window. Excellent in all aspects.

10

Joseph

Jun 24, 2025

·

Stayed 2 nights

Excellent service and cleaning staffs.

8

YI-JUN

Jun 14, 2023

·

Stayed 4 nights

設備些微老舊，浴室有一些黴斑，門鎖壞掉。

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8

Kevin

Sep 23, 2025

·

Stayed 3 nights

Hotel smells awful.

10

Wing Sze

Oct 8, 2024

·

Stayed 1 night

This hotel is wonderful. Clean and quiet. It is a great hotel.

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Rooms

Rooms are spacious and comfortable, with large bathrooms, quiet ambience, and some pleasant views; beds and large TVs are appreciated.

Related guest reviews

10

EVELYN

Nov 21, 2025

·

Stayed 1 night

Very comfortable and excellent services. Room space very big. Very nice, yummy dinner buffet. Various selections of breakfast.

10

Clifford

Oct 24, 2025

·

Stayed 2 nights

Room condition is excellent especially the bathroom which is very spacious and warm with separate air conditioning control. The landing area is a nice touch. Bed is very comfortable. TV is big and sharp. The only thing is that we did not get a welcome fruit platter which we got all the other hotels. View from the window is also great. Hotel is one block walk from nearest subway station. Neighbourhood is quiet and appears somewhat upmarket.

10

jing

Dec 19, 2024

·

Stayed 1 night

Big and beautiful room, clean and nice view from window. Excellent in all aspects.

8

jizhengwei

Nov 3, 2025

·

Stayed 1 night

卫生间宽敞，有大浴缸和淋浴间

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10

Su

Oct 1, 2024

·

Stayed 4 nights

Quiet.

10

Adrian

May 8, 2024

·

Stayed 1 night

Very nice hotel with great breakfast. Huge Bathroom was a plus. And very affordable. A little sucky part is that there is nothing to eat after 9 pm.

8

SANGCHEOL

Feb 23, 2024

·

Stayed 1 night

Good, but air conditioner is not good. It was so cold.

10

Paul

Jun 29, 2025

·

Stayed 2 nights

Beautiful rooms, helpful support from staff, excellent breakfast.

10

Wing Sze

Oct 8, 2024

·

Stayed 1 night

This hotel is wonderful. Clean and quiet. It is a great hotel.

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Service

Service is widely praised as friendly and helpful, with professional staff and thoughtful assistance; however, some guests experienced check in miscommunication, limited English at the front desk, and the need to prompt housekeeping.

Related guest reviews

10

Nancy

Jun 25, 2024

·

Stayed 1 night

Nice staff

6

FAWZI

Aug 12, 2024

·

Stayed 3 nights

It was difficult to communicate with the staff at the front desk because they couldn't understand English. Very poor room service, our room wasn't vacuumed for two days and we had to call the manager to see it herself. The breakfast was very good and the staff in charge of the breakfast were excellent. The outside garden.was poorly managed, it needs a much better attention.

10

Xiuling

May 7, 2025

·

Stayed 3 nights

Very nice and helpful staff and great service.

10

Kevin

Apr 6, 2024

·

Stayed 2 nights

The Marriot Suzhou is at a quiet area away from commercial area. You need to take a taxi to the close by shopping areas and tourist attraction. Other than this, the stay in Marriot Suzhou can be considered as perfect. Check in was a bit disappointing. The staff handling the check in was probably not trained properly. She informed that all is done and passed us the room key to go to our room. While walking to the lift, she suddenly rushed to us to tell us to make payment for the stay first. Strange and awkward indeed.

10

Anand Kumar

Apr 6, 2024

·

Stayed 1 night

Jim was very helpful at the hotel. All of them staff were also quite supportive.

10

song-min

Jan 29, 2023

·

Stayed 1 night

I enjoyed the stay. Second time booking the hotel. Will return. The food in the restaurant and room service was very good, though on the expensive side. Staff are all very professional.

10

EVELYN

Nov 21, 2025

·

Stayed 1 night

Very comfortable and excellent services. Room space very big. Very nice, yummy dinner buffet. Various selections of breakfast.

10

Judson

Apr 18, 2024

·

Stayed 2 nights

Great stay, great staff, awesome service

10

Tsie Cheong

Oct 10, 2023

·

Stayed 3 nights

非常滿意的一次住宿、房價合理、服務非常貼心。我太太遺留一條圍巾、酒店第一時間幫忙寄回來、隔天便收到了。非常感激及印象深刻、下次到蘇州一定会再次入住這間十分好的酒店。

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10

Paul

Jun 29, 2025

·

Stayed 2 nights

Beautiful rooms, helpful support from staff, excellent breakfast.

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Location

A quiet setting away from main commercial areas, so taxis are often needed for shopping and sights. Subway or train access is walkable, though distances vary.

Related guest reviews

10

Kevin

Apr 6, 2024

·

Stayed 2 nights

The Marriot Suzhou is at a quiet area away from commercial area. You need to take a taxi to the close by shopping areas and tourist attraction. Other than this, the stay in Marriot Suzhou can be considered as perfect. Check in was a bit disappointing. The staff handling the check in was probably not trained properly. She informed that all is done and passed us the room key to go to our room. While walking to the lift, she suddenly rushed to us to tell us to make payment for the stay first. Strange and awkward indeed.

10

Jianqiang

Jun 25, 2024

·

Stayed 2 nights

The closest train station is ~15 minutes walk away. The breakfast buffet is fantastic.

6

SHOFUAN

Jun 25, 2024

·

Stayed 7 nights

設備古い感じがします。周りご飯食べるところあまりない

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10

Clifford

Oct 24, 2025

·

Stayed 2 nights

Room condition is excellent especially the bathroom which is very spacious and warm with separate air conditioning control. The landing area is a nice touch. Bed is very comfortable. TV is big and sharp. The only thing is that we did not get a welcome fruit platter which we got all the other hotels. View from the window is also great. Hotel is one block walk from nearest subway station. Neighbourhood is quiet and appears somewhat upmarket.

10

Lim

Sep 26, 2024

·

Stayed 2 nights

location quite convenient to train station . breakfast was great

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Dining

Breakfast is frequently highlighted for quality and variety, and the dinner buffet receives positive comments; however, a few found breakfast average or limited, late night options are scarce, and on site dining can be pricey.

Related guest reviews

6

FAWZI

Aug 12, 2024

·

Stayed 3 nights

It was difficult to communicate with the staff at the front desk because they couldn't understand English. Very poor room service, our room wasn't vacuumed for two days and we had to call the manager to see it herself. The breakfast was very good and the staff in charge of the breakfast were excellent. The outside garden.was poorly managed, it needs a much better attention.

6

Xiao

Nov 16, 2023

·

Stayed 10 nights

Breakfast was not good and less choices, which is very important.

6

hua

Jun 7, 2022

·

Stayed 1 night

早餐很一般

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10

song-min

Jan 29, 2023

·

Stayed 1 night

I enjoyed the stay. Second time booking the hotel. Will return. The food in the restaurant and room service was very good, though on the expensive side. Staff are all very professional.

10

EVELYN

Nov 21, 2025

·

Stayed 1 night

Very comfortable and excellent services. Room space very big. Very nice, yummy dinner buffet. Various selections of breakfast.

10

Jianqiang

Jun 25, 2024

·

Stayed 2 nights

The closest train station is ~15 minutes walk away. The breakfast buffet is fantastic.

10

Adrian

May 8, 2024

·

Stayed 1 night

Very nice hotel with great breakfast. Huge Bathroom was a plus. And very affordable. A little sucky part is that there is nothing to eat after 9 pm.

10

Lim

Sep 26, 2024

·

Stayed 2 nights

location quite convenient to train station . breakfast was great

10

Paul

Jun 29, 2025

·

Stayed 2 nights

Beautiful rooms, helpful support from staff, excellent breakfast.

10

YOUNGJAE

Jul 14, 2024

·

Stayed 2 nights

2박출장으로 아주편한하게 묵었습니다. 직원들 친절하고 조식도 맛있었습니다

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $112	2 $146	3 $150
4 $146	5 $112	6 $90	7 $90	8 $90	9 $90	10 $94
11 $94	12 $90	13 $95	14 $108	15 $99	16 $95	17 $104
18 $89	19 $90	20 $100	21 $100	22 $100	23 $100	24 $104
25 $89	26 $89	27 $139	28 $95	29 $95	30 $95	31 $118

Suzhou Marriott Hotel

About this property

Location

Room options

Executive Suite, 1 Bedroom

Room, 1 King Bed, City View

Executive Room, 2 Double Beds

Room, 2 Double Beds, City View

Executive Room, 1 King Bed

Room, 2 Double Beds

Room, 1 King Bed

Guest reviews of Suzhou Marriott Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Suzhou Marriott Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $101	26 $101
27 $94	28 $89	29 $89	30 $89