Name: La Quinta by Wyndham Houston IAH Bush Intl Airport E
Address: 18201 Kenswick Drive, Humble, Texas, United States of America, Humble, Texas, US
Price range: $64–$86 per night
Rating: 7.58

What guests think

At La Quinta by Wyndham Houston IAH Bush Intl Airport E, travelers highlight the convenient airport location, mixed experiences with staff, and varying room conditions, with many noting dated interiors, maintenance problems, and recurring odors or cleanliness issues.

Many guests appreciate the low rates, proximity to IAH, and generally quiet rooms, with some praising helpful front-desk staff. However, reviews repeatedly mention musty odors, stained or torn carpets and curtains, pests, and inconsistent housekeeping, alongside frequent maintenance problems with AC, TVs, lighting, elevators, and bathroom fixtures. Airport shuttle service is useful but often slow or confusing, and breakfast quality and availability vary; several also note the pool is not available despite some listings. Overall, expect a basic, budget-friendly layover stop with uneven standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The airport shuttle is widely used but many report long waits, shared routes, confusing schedules, and occasional no-shows. The pool is not available despite some listings, facilities show wear with renovations and occasional elevator or fitness room issues, while long-term parking is handy.

Related guest reviews

4

SAMEER

Apr 7, 2025

·

Stayed 2 nights

Was Waiting at the Airport for more than an hour for the Airport shuttle which did not come. Not enough information about when and where the bus would arrive. Finally had to take Uber.

8

Dirk

Mar 19, 2025

·

Stayed 1 night

Overall the hotel is nice, but the AC didn’t work in the fitness room and the trash was overflowing. The breakfast area was very nice and well kept. We enjoyed our stay and would stay here again. Wish they didn’t fill in the pool and jacuzzi.

6

Shu-Li

May 22, 2025

·

Stayed 1 night

It’s great for over night overlay at the George Bush airport as it included free shuttles to and from the airport, not 24 hours as indicated on their website (earliest was 5:15am). Graveyard shift was not helpful. She was more interested in looking at her phone than answering questions.

10

Deeann

May 16, 2025

·

Stayed 1 night

I love the long term parking arrangement! Shuttle to airport was easy and on time!

6

Randy

Jun 18, 2025

·

Stayed 1 night

Property wqs under construction

2

Yucheng

Jul 10, 2025

·

Stayed 1 night

Wait for 1.5h for shuttle bus. Never shows up. Have to take uber instead. Dirty carpet, old hotel, smelly mold carpet. Everything is old. Can hear cough clearly from next door. Bad experience.

4

John

Jan 19, 2025

·

Stayed 1 night

The shuttle experience was ridiculous, as it took 65 minutes from the time we called for it for us to make it to the hotel 2 miles away. The hotel clerk did her best to communicate with the shuttle, but the shuttle folks were unresponsive and then started saying they “couldn’t find us” at the airport. Nonsense. We were exactly where we were told to be, and checked every shuttle that came by. The shuttle had our name and phone number, so if they “couldn’t find us” they could have texted or called. They simply never came. It was a running joke with the other people waiting for the same shuttle. We spoke to another shuttle driver for a competing chain, and we were told to keep calling and pestering our hotel, because their shuttle has a terrible reputation. By the time the shuttle actually got there, there were too many people waiting and some had to wait for another shuttle. God knows how long that took for them. When we got to the hotel, we were told the 8:00 AM return shuttle was full, as was the 7:30 shuttle. We could take the 7:00 shuttle, which we were told comes at 6:45. This added an extra 1:15 at the airport, plus we couldn’t eat our “free” breakfast at the hotel. What a ridiculous experience. Again, in fairness, the night clerk did what she could. I would never stay here again.

8

Michael

Mar 31, 2025

·

Stayed 2 nights

No pool

6

Vestanique

Oct 31, 2025

·

Stayed 1 night

The room smelled stale, very stuffy. The elevator was not working upon check in.

6

Heather

Jan 21, 2025

·

Stayed 1 night

We were very unhappy with the hotel shuttle service from the airport. We called to have them send a shuttle as per their recommendation and we waited for almost an hour. The shuttles serve several hotels and filled up before we could get on.

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Cleanliness

Cleanliness is mixed: many mention musty or moldy odors, stained or torn carpets and curtains, pests, and rooms not properly cleaned or serviced. Others report clean rooms, but standards and housekeeping reliability vary.

Related guest reviews

2

CHRISTMAS

Jul 29, 2025

·

Stayed 1 night

This hotel is one crackhead short of being a crack motel. It is outdated and dirty. Literally had poop on the back of the toilet. It’s molded so they have air fresheners in the hall that try to over power the smell, so it’s a lot going on. The rooms are dirty, dirt and dust on everything. All of the furniture is banged up. The paint on the wall looks like a toddler did it. There are liquid stains running down the wall. This is the worst LaQuinta I’ve stayed in in the country. This is the worst hotel I’ve stayed at period. I’ve switched to the holiday inn right next door. For $40 more. I hate I expected this hotel to be like other LaQuintas I’ve stayed at. I could have saved myself this disgusting ghetto/ experience.

4

Courtney

May 27, 2025

·

Stayed 1 night

I liked how convenient it was to the airport and a shuttle was provided. They were able to accommodate my last minute reservation. When I checked in the person at the desk was nice. I didn't like how the hotel looked dark and dingy when I entered the front door. It wasn't inviting. I didnt like the stale smell of the hallway after getting off the elevator. The hallway wasnt well lit. I didnt feel safe. The carpet looked dirty in the hall and room. There was a musty/moldy smell in the room. Due to a storm there was a power outage. I was disappointed that there was not a back up generator to restore power. As a result we lost power and air and I was unable to get my free breakfast before heading to the airport. When I checked out, the morning clerk was sleep at the desk.

4

Laqundria

Aug 8, 2025

·

Stayed 6 nights

The hotel had roaches!

6

Tim

Jul 6, 2025

·

Stayed 1 night

Hotel was not very clean at all. Dirty bath towel hanging over shower curtain. Dog food behind bed. Granddaughter almost ate. Room curtains had holes in them both nights we stayed before and after vacation. I will say young lady at front desk both dates was very friendly. Excellent breakfast though. Overall just average but rooms definitely need better care and housekeeping needs to clean better

6

Terry

Jun 23, 2025

·

Stayed 1 night

Drapes were shredded and carpet was stained. I am sure it will improve when renovations are completed.

2

Brian

Jul 21, 2025

·

Stayed 2 nights

Checked in to hotel was given room key...went up to our floor in elevator, immediately exiting the elevator there was a horrible smell. Continued to the room down a hall that was extremely musty with paint marks on the walls that appeared to have been touched up with the wrong color paint. Made it to the room to immediately see this was not a typical La Quinta hotel room. The AC did not work at all, the carpet was ripped in several places, the couch had rips and holes in it, the cabinet doors on furniture was just hanging on barely, the sheets on the bed looked so incredibily worn that i wouldnt even sit on them. We immediately went down stairs and told them. They offered a new room but based onthat condition we elected a refund instead and went to another hotel.

10

Aliaksandr

May 15, 2025

·

Stayed 1 night

Clean room

4

Justin

Aug 7, 2025

·

Stayed 1 night

The drain was clogged in the shower so we got to stand in 6-8 inches of water during our showers. The wall was damaged like someone kicked it from the bed. Floors were noticeably sticky. It was a cheap place to sleep when our flight was canceled.

2

Nancy

Sep 29, 2025

·

Stayed 2 nights

Room smelled like a cat litter box. Floor in the bathroom was sticky.

2

Monica

Jul 9, 2025

·

Stayed 1 night

Worst hotel experience. I found two live cockroaches on the bed, I requested a new room and they assigned me a room that was occupied, but luckily they had the security chain lock, I'm sure that I scared somebody in the middle of the night. Finally, they gave me another room that had dead cockroaches in the floor and no security chain lock. I just needed the room to spend the night, I barely slept. Third floor has a disgusting foul odor.

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Rooms

Rooms are generally dated with worn furnishings, dim lighting, and frequent maintenance issues (AC, TVs, fixtures), though some renovated or spacious rooms are noted. Comfort varies from quiet, comfortable stays to complaints of hard mattresses and occasional noise; Wi‑Fi reliability can be an issue.

Related guest reviews

6

Georgann

Oct 7, 2025

·

Stayed 1 night

Room was on 3rd floor and it had a bad odor in hallway and room. The internet did not work. The curtain was falling down on wone side. I asked for a wakeup call at 5am which was confirmed but the call never came

4

Jean

Aug 3, 2025

·

Stayed 1 night

Outside was beautiful, inside lobby was nice, hallways and rooms were outdated and were masked by an offensive odor trying to eliminate the upgrades that were needed and possibly in their future. Bed and pillows were not comfortable and only thing in the bathroom that was upgraded was the tub and mirror. It definitely not worth the price charged for the room.

2

Jon

Aug 12, 2025

·

Stayed 1 night

It’s like they bought an old used hotel and try to paint over there was randomly small holes in the wall. The lighting was terrible and the bed was nosy and hard.

8

Lauren

Jul 19, 2025

·

Stayed 1 night

Liked the bed, halls smelled terrible. Very bad lighting in room. Noisy.

6

Jaime

Mar 27, 2025

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Stayed 1 night

The service was great. The beds were horrible. I stayed in two different rooms and the beds felt like flat pillows on plywood. The actual pillows were the only good thing about it.

8

Robert

Apr 13, 2025

·

Stayed 1 night

Becoming a little dated bed was a little hard

6

Jeremy

Jan 2, 2025

·

Stayed 1 night

There were stains on the bed when I arrived. Gross. The condition of the room was not great. Outdated, worn out. Fast Paint jobs to mask whatever was on the walls. Dim lighting in the rooms to prevent you from seeing all the blemishes.

6

Linda

May 12, 2025

·

Stayed 1 night

The hotel needs updating, the carpet was torn, and furniture needs refresh. The shuttle was good.

6

Juan

Jun 27, 2025

·

Stayed 1 night

Staff was really nice. The rooms are fairly outdated, AC unit was very loud, also using white light on the room could be changed to yellow lights.

6

Jessica

Jul 21, 2025

·

Stayed 1 night

I like this hotel for its proximity to the airport and free shuttle. We have stayed multiple times the night before a flight out. However, our most recent stay, we were in a room on the side of the airport parking and there was a constant din of car horns and loud speaker announcements until well after 11PM.

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Service

Service feedback is mixed: many praise friendly, helpful front-desk staff and smooth check-ins, while others report slow or unresponsive service, missed wake-up calls, and unprofessional interactions, especially around shuttle coordination. Experiences can vary widely between shifts.

Related guest reviews

4

WILLIAM

Jun 9, 2025

·

Stayed 2 nights

Staff are Rude and very Repugnant Breakfast employee had a very rude and slamming chairs claiming no one can seat in that table she already cleaned it had everyone PILED ON ONE SMALL SECTION DOWN TO 3 tables and very sarcastic 45 minutes prior to closing breakfast hour Rooms stew painted by a painters helper bad ODOR IN ENTIRE FASCILITY

6

Eclipsia

Jan 30, 2025

·

Stayed 1 night

I didn't like that there was a huge cacoarach in the middle of the main hallway the next morning was still there , l asked for a shuttle ride thay gave me the instructions for the ride and the next morning when l came down my name was not in the list

2

Jason

Apr 19, 2025

·

Stayed 1 night

Staff Couldn't find my reservation

10

Kamryn

Apr 16, 2025

·

Stayed 1 night

I came in at 1am and the lobby was swamped with a big group of college kids in town for something school related. The front desk lady worked as quickly as she could to get everyone into their rooms and I appreciated her efforts! I didn’t catch her name but she was a trooper!

4

Alexander

Apr 25, 2025

·

Stayed 1 night

I stayed at this hotel for just one night as a layover for my next flight in the morning, unfortunately, I can’t say I had a good experience. I called the hotel when I arrived at IAH in order to be picked up since this property offers free shuttle service to and from the airport. However, no one responded despite calling three times. Thankfully, I was able to get to get to the shuttle a while later at the designated Hotel shuttles arrival spot. When I got out of the shuttle, the driver hounded me about giving a tip. I understand very well that this type of work relies very much on tips, however, tips are NOT mandatory and the last thing anyone wants to do is tip someone who is outright hounding you to give them money when it’s a service provided by the hotel. Then when I arrived at property late night because and there was nobody at the lobby to help heck me in, seems to be understaffed as there was only one employee I saw during my entire stay.The key to the room did not work and had to return back down to the lobby to get a new key. I stayed a grand total of 8 hours, but everything seemed to go wrong. I travel a lot and I don’t think I’ve ever had an experience this bad with a hotel in a very long time. This review is meant as caution for people thinking of staying here.

8

Vicente

Feb 20, 2025

·

Stayed 7 nights

Enjoyed very much staying there, it was great✔️The only minor thing was my iPhone kept erasing the room key~So keeping the staff busy, but they were empathetic with me & haha fun too🔜🎶👁️‍🗨️will do it again🩶•_…

4

Laura

Aug 14, 2025

·

Stayed 1 night

Took forever to get the shuttle from the airport. I called several times asking for updates and once it finally came, we got on, and then stopped at another terminal and the driver was just talking forever to someone, shooting the breeze. It was super slow checking it at 11pm. Lobby had a funky smell and the girl working the front desk wasn't very friendly.

2

Christopher

Dec 29, 2024

·

Stayed 1 night

My flight home got canceled on Christmas night and I booked a room through Expedia and was told by the lady at the front desk that she was preparing my room and she’d send me a shuttle. When I got there an hour later, she told me she didn’t have my reservation and they were full. I spent 2 hours working with Expedia to resolve the issue, largely in delay to the front desk lady refusing to answer the phone. So I was switched to another hotel (at 1AM) and halfway to my new hotel, the lady calls me to say my reservation came in and I can come back. I found this strange as she had told me and other guests the hotel was completely booked. NOWWW all of sudden she has a room and my reservation magically appears after I leave. For whatever reason, that lady did not want me in your hotel and frankly, it worked out because I should never stay anywhere I’m not welcomed as a paying guest. I understand the pressures of working alone and having frustrated customers but her attitude was nasty and her tone condescending. I have NEVER experienced anything like this and frankly I don’t want anything from you but you should know who is handling your front desk and is the first impression for your guests

10

Elizabeth

Sep 16, 2025

·

Stayed 1 night

Service desk was amazingly helpful when I had a difficult situation while traveling. Big thanks! Shuttle to and from the airport worked really well, and hotel was definitely a good value for the price.

2

Clayton

May 7, 2025

·

Stayed 1 night

As a seasoned traveler who rarely leaves reviews, I felt compelled to share this experience to help others avoid similar issues. Upon arrival, our room lacked several basic amenities, including toilet paper, soap, shampoo, and a hair dryer that works- items that should be standard in any accommodation. We scheduled a 5:00 AM airport shuttle and confirmed the arrangement with Angie at the front desk, who instructed us to be in the lobby by 4:55 AM. We also requested a wake-up call, which never came, blaming the rainy weather. Apparently the thunder and lightning mess with the phone lines and make wake up calls hit or miss. Despite arriving promptly at 4:55 AM, we were informed the shuttle had already departed because guests are expected to be in the lobby by 4:45 AM—information that was improperly communicated to us. When I raised the issue with Edna at the front desk, she insisted on the 15-minute early arrival requirement, despite our prior confirmation with Angie. The manager, Jackie, was contacted but simply reiterated the same explanation without acknowledging the miscommunication. Avoid this Hotel if you can, it’s dirty, old, lacks standard amenities, no restaurants on site and extremely unreliable and rude staff. I would give it a zero star if I could but it’s not an option

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AI-generated summary based on recent guest reviews

Location

Very convenient for IAH and long-term parking, commonly used for short layovers. The area is somewhat isolated with few restaurants within walking distance, though a gas station/Burger King and a neighboring hotel restaurant are nearby.

Related guest reviews

8

Paul

May 4, 2025

·

Stayed 1 night

Clean and close to airport

4

Laurie

Jan 25, 2025

·

Stayed 1 night

From the extremely rude shuttle driver to our room, this property was not great. The sofa in our room had several large burn marks on it. The toilet was leaking from the bottom. I would not stay here again.

8

Craig

Feb 27, 2025

·

Stayed 1 night

Close to the airport.

8

Maria Gabriela

Aug 29, 2025

·

Stayed 1 night

Excellent location, perfect for overnight stay at the airport. Clean ans friendly staff

8

Paul

May 4, 2025

·

Stayed 1 night

Close to IAH

8

Jason

Jul 18, 2025

·

Stayed 1 night

Holiday Inn right next door had food and drinks.

10

darrell wayne

Sep 1, 2025

·

Stayed 1 night

Quiet place to stay close to airport. Easy acces. Great staff. Restaurants not close by but plentiful a few miles away. Have stayed there quite a few times and will continue to

10

Chi

Jun 1, 2025

·

Stayed 2 nights

Good location

8

Jon

Feb 4, 2025

·

Stayed 1 night

Great spot with good regular shuttle service for a layover. No dinner service available but gas station with Burger king next door and Holiday Inn with restaurant and bar open till 10pm every night only 5mins walk away.

8

John

Oct 29, 2024

·

Stayed 2 nights

Room was well worn. Cool and reasonably quiet. Shuttle was good. Hotel was very isolated. Very little within a 30 minute walk. No food available. Holiday inn a 5 minute walk away had a dinner only restaurant. Didn’t try it but the menu looked good. Staff was friendly and efficient.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: some guests enjoyed it (including waffles) while many found it limited or poor, with items running out or ending early. There is no on-site restaurant; nearby options are limited to fast food or the neighboring hotel.

Related guest reviews

6

Amber

Apr 12, 2025

·

Stayed 1 night

Bathtub was filthy. Shuttle to airport was late. Front desk was helpful. No breakfast even thoug advertised continental breakfast

10

Jason

Jul 30, 2025

·

Stayed 3 nights

Very clean room. Very friendly staff. Breakfast could have been better. Wasnt much to choose from but we weren't there at 6am.

10

iqbal

May 7, 2025

·

Stayed 3 nights

Breakfast was good. Very helpful staff, comfortable beds, clean bathrooms - everything was great.

6

melissa

Jun 4, 2025

·

Stayed 1 night

The room was clean but there was no pool which website says there is, the dumpster smelled and front parking lot was hard to maneuver in when crowded especially with only one way in and out, the breakfast was limited and you could smell burnt eggs throughout the Hotel

4

Luzmila

Mar 24, 2025

·

Stayed 1 night

We slept very good. Mattress and pillows very comfortable. What we didn’t like was that one of the drapes was hanging out of the rod and couldn’t be closed properly. Breakfast food was terrible. Staff not friendly.

10

Meagan

Dec 31, 2024

·

Stayed 1 night

Fine stay close to the airport for an early flight. Very basic rooms, but clean. The only bummer was they didn’t serve breakfast or have any to go options at 5am when we needed to leave. Breakfast starts a little later.

8

douglas

Apr 23, 2025

·

Stayed 1 night

The location was good. Everything was good except for the breakfast. The scrambled eggs were not good. They looked like they were frozen round egg “patties” and not scrambled eggs made in the hotel. We also had some trouble with the airport shuttle. Apparently the hotel shares a shuttle with other hotels. We reserved seats for 9:00am and there was a couple that pushed in even though they had not reserved their seats. One woman had to sit on her husband’s lap! The driver asked me to wait for the next shuttle even though my wife and all of our luggage was on this van. The hotels using this service needs to coordinate the bookings better!

8

Tamila

Jul 31, 2025

·

Stayed 4 nights

I cannot complain at all about this location the staff was so friendly, the stay was quiet and my children and I were very happy during our 5 day stay. I absolutely adored the housekeeping staff always smiling and there was one who had her kids with her at work and it just reminded me of what parent life is, sometimes we just gotta do what we gotta do. Not to mention the Burger King and gas station right outside of the location being super convenient. I’ll you’re looking for something that gets you through your stay, and have a cents to attend this is the place to go. I think the only thing I would suggest is a little more variety with the breakfast options. But La Quinta gets my vote. And I’m sure my kids would agree, thank you for having us.

4

Kim

Nov 3, 2024

·

Stayed 1 night

Nice and close to airport. Breakfast was terrible - no cereal milk, gross sausage, very poor selection.

8

Jon

Feb 4, 2025

·

Stayed 1 night

Great spot with good regular shuttle service for a layover. No dinner service available but gas station with Burger king next door and Holiday Inn with restaurant and bar open till 10pm every night only 5mins walk away.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$59
February	$64
March	$74
April	$82
May	$81
June	$96
July	$73
August	$72
September	$63
October	$62
November	$64
December	$61

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $64	15 $66	16 $66	17 $67	18 $76	19 $75
20 $64	21 $70	22 $70	23 $71	24 $71	25 $74	26 $73
27 $70	28 $86	29 $86	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
				1 $86	2 $86	3 $86
4 $84	5 $86	6 $86	7 $85	8 $86	9 $86	10 $85
11 $85	12 $86	13 $77	14 $71	15 $75	16 $79	17 $79
18 $75	19 $75	20 $75	21 $73	22 $75	23 $74	24 $77
25 $75	26 $74	27 $75	28 $73	29 $75	30 $75	31 $85

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed

Room, 1 King Bed

Deluxe Suite, 1 King Bed (Deluxe Family Suite)

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility,Hearing,Tub with Grab Bars)

Family Suite, 1 King Bed, Accessible (Mobility,Hearing,Tub with Grab Bars)

Room, 2 Queen Beds, Accessible (Mobility,Hearing,Roll-In Shower)

Deluxe Room, 1 King Bed, Accessible (Mobility,Hearing,Tub with Grab Bars)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about La Quinta by Wyndham Houston IAH Bush Intl Airport E

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