Is parking available at the hotel?

Yes, the hotel offers free self-parking on-site. Valet parking is also available for a fee of PHP 130 per day.

What type of breakfast is offered and what are the serving hours?

The hotel offers a buffet breakfast daily from 6:00 AM to 10:00 AM for a fee of approximately PHP 1600 for adults and PHP 800 for children.

Does the hotel allow pets?

Yes, pets are allowed at the hotel. A maximum of two pets can be accommodated, and a pet deposit of PHP 5000 per stay is required, along with a pet fee of PHP 5000 per accommodation, per stay.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of PHP 3200 per vehicle (one-way, maximum occupancy of 3). Guests must arrange the transfer by contacting the hotel 48 hours prior to arrival.

What accessibility features does the hotel provide?

The hotel offers wheelchair-accessible facilities, including public areas and rooms. Step-free entrances and elevators are available to assist guests with disabilities.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Makati, just steps from Greenbelt Shopping Mall and a short 4-minute drive from Bonifacio High Street. It is approximately 3.5 miles from SM Mall of Asia and 10 miles from SM North EDSA.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. The pool is seasonal and operational hours may vary.

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel. Kids can stay for free if they are under the age of 12, provided they share a room with an adult.

Does the hotel offer extra beds or cribs?

The hotel offers rollaway beds for a fee of PHP 2085 per night. Availability is subject to confirmation, and advance request is recommended.

New World Makati Hotel, Manila

Average nightly price at New World Makati Hotel, Manila by month, last 12 months (USD)
Month	Average price
January	US$103
February	US$111
March	US$109
April	US$100
May	US$100
June	US$102
July	US$102
August	US$99
September	US$99
October	US$105
November	US$120
December	US$116

What guests think

Travellers describe New World Makati Hotel, Manila as a centrally located base across from Greenbelt, with consistently warm, attentive staff, comfortable if sometimes dated rooms, strong housekeeping, and useful amenities like a gym, pool, sauna, and lively lounge.

Guests appreciate the easy walk to dining and shops and straightforward access to the airport. Common drawbacks include aging room decor and carpets, intermittent air-conditioning or maintenance issues, firm mattresses, occasional street noise, and slow or crowded check-in/out. Breakfast and on-site dining earn mixed feedback—often varied and tasty, but sometimes repetitive, pricey, or with slow bar service. Overall, a convenient city stay anchored by excellent service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym is well equipped and there’s a pool, sauna/steam, and a lively lobby lounge with live music. A few guests mention dated equipment or an average/cold pool.

Related guest reviews

8

Hajji

13 Jan 2026

·

Stayed 2 nights

iWe stayed for two nights. It is located in the nicer part of town where there is a lot pf shopping and dining options. My only gripe is that I checked in early knowing that there is a higher chance to get I asked to be place placed on a higher floor but the receptionist told me I have to pay over a hundred dollars more for that so I declined that option. Overall, the stay was good. I was placed in a room where you can see obvious signs of wear and tear. Staff were courteous and friendly. TV is a little tricky and hard to ooerate. It is an old samsung 32 inch TV that is almost obsolete. It is okay because we were out of our room for the most part of our stay. This hotel also have a nice gym which I used to burn off calories after eating at their buffet breakfast. I went and checked the pool and saw a little work needs to be done to beautify an already average pool. Security in this hotel is top notch. You could see security staff doing ocular survey on cars entering the hotel's premises like how they would do it in the Manila International Airport. We also grabbed some drinks for a night cap and there are entertainers playing live music at the lounge. Overall, I give this atay a 4/5 stars. Location is great, Service staff are world class. Renovations will push it to 5 stars.

10

Niels Toft

18 Feb 2026

·

Stayed 2 nights

På alle måder et fremragende hotel. Fantastisk service, morgenmaden særdeles delikat og nok det største udvalg af retter jeg nogensinde har set. Super fin gym og wellness center og flot pool i haven. Perfekt placering i bydelen Makati. Niels

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10

James

8 Feb 2026

·

Stayed 2 nights

Great staff. Clean and comfortable room. Decent gym. Nice pool and deck.

8

David

17 Feb 2025

·

Stayed 3 nights

Nice place for business travelers. Although a beautiful new crib was provided free of charge, the pool area is not ideal for infants. The children’s pool is geared for ages 5 and up.

10

shawn

7 Dec 2025

·

Stayed 2 nights

Super grand hotel. Lots of activity, great amenities, they take ALL the security measures, and you don’t have to look for assistance they are all over it. The place is well maintained and seems to be convenient to anything you would need. It’s priced comparable to other hotels in its class and area. The only criticism I have is the room was smaller than I prefer and their suites were booked, but they gave me a free upgrade. Housekeeper was 24/7 which was an huge plus for me. The live music in the lobby lounge was talented. Overall great experience I stayed a week. The food is a little pricey but that’s pretty normal for a 5star hotel. I was overall okay with it.

10

Yuji

5 May 2024

·

Stayed 2 nights

Swimming pool was relatively warm, and pool was not exposed to direct sun light after1400 so that kids enjoyed playing in the water. Staffs are friendly, breakfast on 24th floor were amazing. Definitely want to stay again.

10

Nathan

14 Feb 2025

·

Stayed 1 night

Always the best stay in Makati. Residence club staff are amazing. The gym and workout facilities are great. Valet parking for 120 peso. Thanks for a great stay new worlds!

10

Eliyahu

29 Jun 2025

·

Stayed 5 nights

I took the suite and it was excellent. The gym and pool

10

Kirk

19 Jan 2025

·

Stayed 1 night

Best amenities, 5 star customer service, great value for the money. Great pool and bar with disco on site.

6

Olivia

16 Apr 2024

·

Stayed 1 night

The hotel facilities are great except that the water temperature in the pool is too cold. It wasn't good seeing our kids shivering. The check in process was slow. It could have been improved if staff were more aware of the queue building up. There was an extra staff talking nicely to guests who were in the queue. The extra staff could have opened another check-in desk which was available. I find that a waste of resources. We checked out before 12 noon and again there was a queue of 10 guests while there were two free desks. In the queue were guests both checking out and checking in when check in should only start at 2 or 3 pm. Obviously, check in procedures take a bit longer. Management should have considered designating a desk solely for checking out. We ended up waiting in queue for 25 minutes just hand back our keys. Not really a great customer experience.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms very clean or spotless. Recurring complaints focus on stained or tired carpets and occasional mould or drainage issues.

Related guest reviews

8

Lory

16 Jan 2026

·

Stayed 2 nights

I love how the staff welcomed us , they were friendly and helpful.. I just want to mention about the moulds in the shower room ,need a deep cleaning , But over all we had a good stay .

6

Elani

3 Feb 2025

·

Stayed 4 nights

The condition of the carpet is unacceptable for a 5-star hotel, it needs prompt replacement.

10

Maria Lenneth

1 Dec 2025

·

Stayed 3 nights

Room was immaculately clean. The only problem on the room was the air conditioner. Impossible adjusting the temperature. The engineering Department tried to do their best but unsuccessful. We were offered to move to another room. All the staff were very helpful and cheerful. The location stood out for me.

10

Masayuki

17 Dec 2025

·

Stayed 1 night

The room was clean and comfortable.

10

William Malcolm

27 Dec 2025

·

Stayed 4 nights

Great room, spotless, spacious and a very big comfortable bed.

10

Helen

31 Jan 2025

·

Stayed 2 nights

Room was very large and clean

2

JAY

2 Jun 2025

·

Stayed 2 nights

The dining staff were very nice but the hotel is very old and worn out. We spent 3 days there and the bathroom was dirty, beds were so hard and everything was worn out or broken and chipped.

10

ANGELA VICTORIA

7 Apr 2025

·

Stayed 3 nights

Had a great time, good service room was clean except for the carpet it’s old filthy and the hallway of 10th floor carpet was old too. Needs to clean or replace.

2

Jasmin

24 Jan 2025

·

Stayed 3 nights

Orange crumbs were on the carpet. Looks like they did not vacuum in between guests. Also there is no top sheet on the mattress, just fitted sheet and duvet. So if you do not want to use the duvet, you will not have any option for cover. I mentioned it to the housekeeping dept and spoke to the housekeeper in the hallway but nothing was changed the next day. The bedside lamp on the right side of the bed was not working, most likely because the outlet was not working. Upon checking out, a staff spoke to me about it and offered an upgrade the next time I checked in to their hotel... if there's a next time.

6

Nelissa

7 Mar 2025

·

Stayed 13 nights

The carpet needs to be replaced. It was filthy with all the stains visible. Quite disgusting. You have to ask to have the coffee station replenished with coffee, creamer, sugar and tea. The hotel needs a facelift

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and sometimes spacious, but many feel dated with old TVs and limited outlets; some report firm mattresses, street noise, and intermittent A/C or maintenance quirks. Renovated club-level rooms receive better feedback.

Related guest reviews

8

Hajji

13 Jan 2026

·

Stayed 2 nights

iWe stayed for two nights. It is located in the nicer part of town where there is a lot pf shopping and dining options. My only gripe is that I checked in early knowing that there is a higher chance to get I asked to be place placed on a higher floor but the receptionist told me I have to pay over a hundred dollars more for that so I declined that option. Overall, the stay was good. I was placed in a room where you can see obvious signs of wear and tear. Staff were courteous and friendly. TV is a little tricky and hard to ooerate. It is an old samsung 32 inch TV that is almost obsolete. It is okay because we were out of our room for the most part of our stay. This hotel also have a nice gym which I used to burn off calories after eating at their buffet breakfast. I went and checked the pool and saw a little work needs to be done to beautify an already average pool. Security in this hotel is top notch. You could see security staff doing ocular survey on cars entering the hotel's premises like how they would do it in the Manila International Airport. We also grabbed some drinks for a night cap and there are entertainers playing live music at the lounge. Overall, I give this atay a 4/5 stars. Location is great, Service staff are world class. Renovations will push it to 5 stars.

8

Gigi

30 Jun 2025

·

Stayed 3 nights

Convenient location, friendly staff. Facilities a little dated.

6

Marie

20 Mar 2025

·

Stayed 4 nights

I expected more for the price.The room was just average.We were on 20th floor but we can hear noises of cars outside. Also there was dragging sound from the floor above us that was annoying.The buffet breakfast 1300 pesos was ok.Definitely had better for the price.Loved the water pressure for shower.Staff nice and helpful.

10

ANTHONY

22 Oct 2025

·

Stayed 8 nights

Room is dated. Needs a refresh.

10

ronald

23 Oct 2024

·

Overall, this was my favorite hotel after recently staying at a few hotels in Manila. New World has a great location and their impeccable customer service really made New World stand out from the competition. They also had perhaps the best 24/7 in room dining and fitness center that I experienced during my trip. Rooms are well kept, modern, and every request is handled quickly and professionally. The only aspect I didn't like about the hotel was the mattress (way too firm) but I was able to compensate with additional pillows. That said, relative to the competition New World is a great value in the Makati area.

6

Emma

7 Mar 2025

·

Stayed 4 nights

Excellent location! Easy access to many dining options and shopping across the street at Greenbelt. Opportunity for improvement: The aircon in my room was broken so my family had to be moved to another room. That aircon unit was not any better so my stay was quite uncomfortable. I am not happy about this.

10

William Malcolm

27 Dec 2025

·

Stayed 4 nights

Great room, spotless, spacious and a very big comfortable bed.

6

Siu Pun

9 Apr 2025

·

Stayed 5 nights

convenient, and the staff are very helpful. The gym is good as well! But there is no USB socket on the walls which is a little inconvenient nowadays.

6

Bert

23 May 2025

·

Stayed 1 night

Everything was great food, service, and location except the room air conditioning. I even had the upgraded. I was able to switched rooms then second wasn’t like the first but still not cold like other places I stayed. Unfortunately won’t be back here

6

Tet

29 Sept 2025

·

Stayed 7 nights

All good except, lighting controls are not individually zoned. Everything is connected to a single master switch so we can’t turn on night lights only if desired. I prefer to sleep with some dimmed lights on but since everything is controlled by master switch, I had to sleep with all lights on.

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Service

Service is a standout: staff are consistently warm, professional, and proactive across front desk, concierge, housekeeping, and the Residence Club. Downsides include occasional slow or crowded check-in/out, early check-in fees, and uneven problem resolution.

Related guest reviews

10

Cecil

2 Apr 2025

·

Stayed 5 nights

Excellent area. Very accessible. Staff was exceptional from front desk to the Living room staff. Our room attendant was great! Our checkout process was so smooth. We tried the Jasmine restaurant- excellent food. Service was not real great. Overall, we would stay here again.

6

Kishore

22 May 2025

·

Stayed 1 night

We requested early check-in dud to early departure next day . They had rooms available but wanted to charge . No consideration. We checked our / am . Will never stay in that hotel

10

Timothy

29 Aug 2025

·

Stayed 1 night

The entire staff at New World is most excellent

2

Alastair

1 Jul 2024

·

Stayed 3 nights

The property and the staff were all great, but unfortunately my experience was ruined by ridiculous overcharging for laundry. I should of checked better, bit basically for 5 x shirt, underwear and socks along with one pair off trousers I was charged over $100. This came to more than a one night stay. This alone is a reason to not stay here when traveling for business, where you need to do laundry once a week at least. The fact thay the hotel capitilizes on this shows that theu have no rwspect for the seasoned business traveler. I would warn anyone to avoid tthis experience and also to cloaely check the charges. I have never paid more that $35 for laundry at the best of hotels. So much for special offers when they gouge for the.simplest of services. This was not even dry cleaning, just basic laundry with no extra service. The outcome is that when I enjoyed the stay and would of happily come back on my next trip in Sep, I will be staying elsewhere.

10

Mary

25 Feb 2026

·

Stayed 16 nights

The staff at New World Makati go above and beyond to be warm, welcoming and helpful. While our room on first admission haf some minor problems, the staff was quickly able yo resolve same in short order.

10

Daniel

8 Jul 2025

·

Stayed 7 nights

Rain and Ron at the front desk was expedient when checking in our group of 16 people. This is my 3rd time staying here within a year. Whenever I visit Makati I stay here due to the location and excellent service. Everyone is super helpful and attentive.

8

Bennet

20 May 2025

·

Stayed 3 nights

I arrived at 2:45 after being stuck at airport unable to get a taxi uber or any kind of safe ride. The hotel could care less. They don’t answer their phone and they don’t look at their text messages ..am no one answered the phone my room was nest to the service elevator heard noises all night long. For this inconvenience they gave me 1/2 bottle of cheap wine from chille Not the same experience. How ever the manger. Abby was very nice and understanding but gave up nothing do to upper management my maid was wonderful and well tipped

10

Sanford

12 Sept 2025

·

Stayed 14 nights

The service and hospitality here is exceptional—warm smiles, eye contact, and polite bows made a big impression on me. Rooms are clean, smell fresh, and the beds are super comfortable. The staff’s attentiveness and professionalism made my stay a blessing. Truly, the staff is the hotel’s greatest strength and what sets it apart from the rest. My verdict: 5/5 STARS

8

HIKONARI

2 Jun 2025

·

Stayed 3 nights

チェックインの時間がかかりすぎ、5星ホテルを思わないサービスです。改善が必要です。

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6

Olivia

16 Apr 2024

·

Stayed 1 night

The hotel facilities are great except that the water temperature in the pool is too cold. It wasn't good seeing our kids shivering. The check in process was slow. It could have been improved if staff were more aware of the queue building up. There was an extra staff talking nicely to guests who were in the queue. The extra staff could have opened another check-in desk which was available. I find that a waste of resources. We checked out before 12 noon and again there was a queue of 10 guests while there were two free desks. In the queue were guests both checking out and checking in when check in should only start at 2 or 3 pm. Obviously, check in procedures take a bit longer. Management should have considered designating a desk solely for checking out. We ended up waiting in queue for 25 minutes just hand back our keys. Not really a great customer experience.

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AI-generated summary based on recent guest reviews

Location

Directly across from Greenbelt in central Makati, with easy walking access to restaurants, shops, and other malls; also reasonably convenient to the airport. The area feels comfortable to explore.

Related guest reviews

10

Rachel

7 Feb 2025

·

Stayed 6 nights

excellent location

10

JULIANA MONTOYA

23 Oct 2025

·

Stayed 3 nights

Stayed multiple times, loved the location, friendly staff. Accessible to restaurants, shopping centers, and airport.

10

Teresa

1 Jul 2025

·

Stayed 3 nights

Great room and service! Excellent location near Greenbelt Mall and restaurants.

10

Janet

26 Jan 2025

·

Stayed 2 nights

I have been staying at this hotel for both business and pleasure since 2010. It always feels special to stay at the hotel. The Greenbelt mall across the street has many nice restaurants. It is also easy to get to and from the airport.

10

Cindy

18 Nov 2024

·

Stayed 1 night

Great location across from Greenbelt. Felt very safe to walk around area. Staff in VIP lounge very friendly and accommodating

10

Danny

18 Feb 2025

·

Stayed 3 nights

This is the best hotel I've stayed at in the Philippines. It's right across the street from Greenbelt Shopping Center, which has many high-quality restaurants so you don't have to take a taxi to eat. It's also walking distance to Landmark and SM so there is plenty of shopping you can do. It's close to the airport so you don't have to fight with too much traffic.

10

YU SUK

2 Sept 2025

·

Stayed 1 night

The hotel is close to the city center, so there are plenty of places to eat and drink in the evenings while on a business trip. Highly recommended for tourists who love shopping.

10

ShiBing

25 Oct 2025

·

Stayed 6 nights

Well maintained hotel with great location

10

Hany

2 Oct 2025

·

Stayed 2 nights

Great location

10

Edgar

13 Sept 2025

·

Stayed 8 nights

Great location, convenient for my appointment.

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Dining

Breakfast and on-site dining are often praised for variety and taste, including the club lounge, but feedback is mixed overall. Some guests find the buffet repetitive or overpriced, and bar service can be slow.

Related guest reviews

10

Cecil

2 Apr 2025

·

Stayed 5 nights

Excellent area. Very accessible. Staff was exceptional from front desk to the Living room staff. Our room attendant was great! Our checkout process was so smooth. We tried the Jasmine restaurant- excellent food. Service was not real great. Overall, we would stay here again.

10

Niels Toft

18 Feb 2026

·

Stayed 2 nights

På alle måder et fremragende hotel. Fantastisk service, morgenmaden særdeles delikat og nok det største udvalg af retter jeg nogensinde har set. Super fin gym og wellness center og flot pool i haven. Perfekt placering i bydelen Makati. Niels

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10

Jasmine

6 Jul 2025

·

Stayed 3 nights

The breakfast buffet was awesome. The bed was great, the pillows were a bit too soft for my liking. Definitely recommend getting the aromatherapy massage...felt amazing

8

Tiffany

31 Dec 2025

·

Stayed 1 night

Everything was excellent. The hotel, the breakfast and the room. we had a top notch couple massage too. The only part of our experience I do not recommend is the bar downstairs. The food was not good, the service was slow and unwelcoming (apart from one person who was very sweet), and it was overpriced for what you get.

10

Susan

2 Mar 2025

·

Stayed 13 nights

I am happy with my 13 nights stay in the hotel. However the foods in the restaurant of the hotel were extremely poor and taste horrible such as the Jasmine Chinese Restaurant and the Buffet Restaurant on the ground floor. The Room Service foods was very awful too. Must need an urgent improvement for this matter!

6

marivic

12 Nov 2025

·

Stayed 1 night

staff was good, breakfast could be improved, noodles didnt have cilantro nor chopeed green onion, and when i asked, the staff outright said they didnt have.

10

Yuji

5 May 2024

·

Stayed 2 nights

Swimming pool was relatively warm, and pool was not exposed to direct sun light after1400 so that kids enjoyed playing in the water. Staffs are friendly, breakfast on 24th floor were amazing. Definitely want to stay again.

10

Jeffrey

8 Jun 2025

·

Stayed 2 nights

Excellent staff, wonderful service, very attentive. Fun vibe, great breakfast buffet, outstanding personals service at every turn!

4

Andrea

21 Aug 2025

·

Stayed 11 nights

Il ristorante per colazioni e pasti a buffet non cambia mai. per 11 giorni la stessa cosa e con qualità delle materie prime scadenti. piatti freddi e poca scelta. neppure un 3 stella ha un buffet così deludente!

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10

Kian

25 Feb 2024

·

Stayed 5 nights

Great value for the money. Only issue I have is their too expensive breakfast. Around 1300 pesos !

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $204	16 $118	17 $103
18 $104	19 $171	20 $167	21 $167	22 $124	23 $103	24 $103
25 $116	26 $133	27 $125	28 $126	29 $119	30 $103	31 $103

Su	Mo	Tu	We	Th	Fr	Sa
1 $112	2 $115	3 $119	4 $119	5 $107	6 $114	7 $104
8 $103	9 $106	10 $123	11 $122	12 $122	13 $109	14 $104
15 $114	16 $106	17 $122	18 $107	19 $106	20 $104	21 $101
22 $101	23 $104	24 $114	25 $122	26 $104	27 $102	28 $101
29 $101	30 $104

New World Makati Hotel, Manila

Prices for New World Makati Hotel, Manila

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room

Deluxe Twin Room (Residence Club)

Superior Twin Room

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed (Residence Club)

Premier Room, 1 King Bed

Premier Twin Room

Studio Suite, 1 King Bed

Superior Room, 1 King Bed

Studio Suite, 1 King Bed (Director)

Guest reviews of New World Makati Hotel, Manila

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about New World Makati Hotel, Manila

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