Holiday Inn Newark International Airport

This is a very busy place that could have used double the staff at check in. We waited nearly 30 minutes. Once we reached the desk the staff were very nice. No luggage carts available. No luggage racks for suitcases in room. Only staying one night so did not want to empty Rooms are clean and spacious with extra chairs. Also liked their large oval table on wheels. suitcase so had to keep them on the floor. There is a restaurant, bar and fast food take out ‘cafe’ We did not want to pay $19 each for the usual complimentary breakfast. Parking was free and location was great.

Yes

The room was clean and spacious. Stocked well

The gym door stopped working one morning and the staff failed to help me get in. They couldn’t even get into gym so I ended up being late for work and did not get to go to gym. The staff also told me that I could not transfer my IHG points to my membership because this specific hotel does not allow me to because I booked with a 3rd party. The hotel condition is great, but the staff is some of the worst and laziest I have seen at a hotel. No sense of urgency and do not really care about guests.

Very clean room