Allegroitalia Alassio Rosa

Great stay. Room was smabut very clean . Hotel is be refurbished

What a horrible experience!!! The director was terribly unhelpful. I contacted the hotel to ask to change my dates as l was unwell and couldn’t travel they refused to help me. I also contacted hotels.com in America and they rang the hotel to ask for a date change too and they were refused. My single room was like a broom cupboard and honestly should be a store room for the cleaning ladies as it was so small old and outdated. The floor was dirty there were cigarette butts and rubbish under the bed. The phone was broken. The rubbish bin was disgusting - see photo. No fridge or mini bar. The wardrobe was from the 50’s and the shower and hand basin were terrible. It was noisy and uncomfortable. The director offered me a free drink WOW even that was bad an old flat bottle of Prosecco. The breakfast was terrible the eggs inedible no fresh bread. And l was charged €10 for my dog. A disgrace and l will never return.

The location and the kindness of the staff make the rating! The conditions of the building and the breakfast should be improved

Overall a great property. The staff was very friendly and all spoke excellent English. The breakfast was above expectations. The only reason I did not rate it 5 ⭐️⭐️⭐️⭐️⭐️ was because unfortunately there was a cover for the roller blinds that kept us up as it was windy outside and it was not properly fastened. I could not identify what was making the noise until the morning, but notified the front desk of the problem.

This could be a great hotel with a spa and gym, in a perfect position, good choice at breakfast and lovely staff. But it has not been maintained. While we were there, the spa was closed because the roof had fallen in, the lift broke down and was still out of action on the day we left, the door to the gym would not close, there weren’t enough sockets for the gym equipment and some did not even have electrical leads.