Master Builder's House Hotel

Marvellous location, river views and no traffic noise. Staff friendly and efficient. Two dining options within the hotel. Wonderful breakfast. Will definitely be returning.

Had a great stay ,staff very helpful and friendly.Beautiful setting, calm and peaceful.Breakfast waS fantastic actually cooked for you after you and great choice.Bed really comfy slept like a log.Ate in the Pub great food and wonderful attentive sevice there too .

Lovely situation and some friendly and helpful staff. Unfortunately our bathroom was in poor condition and the bar food disappointingly poor but overall a pleasant experience

Another very pleasant stay. Rooms have been slightly redecorated since our last visit, and stair carpets renewed. Menu has also improved in Harry's Bar with better choices & more vegetables included with dishes. Scallops were excellent as were the burger & ham, egg & chips! Nice cooked breakfast, but continental alittle lacking still. Overall, a really nice place to stay for a night or two if you value tranquility over amenities...perfect for us. Possibly not so good for younger families though.

I wouldn’t recommend room 31. It’s up 2.flights of shallow stairs. You need small feet. No proper shower, only a hand shower. Water pressure very low - it took ages to get a small amount of water in the bath. I was not offered venison at dinner but overheard other guests being offered it. Only 4 choices of main courses. Breakfast good but no croissants as on visit a couple of weeks ago.

A very nice location and very peaceful. Some areas of the old main building need attention but may be expected. Access to the upper floors has stairs with narrow treads. Staff excellent.

Stayed for one night. We had to ask to change our room due to it being right up in the top of the building. It was up some really steep narrow stairs which I found difficult with walking problems. We also found it very claustrophobic. However reception were wonderful and immediately moved us to a different room which much better. We ate dinner in Henry’s Bar which was fine and breakfast in Riverview. The hot food was good but cups and plates etc weren’t very clean. We also found the continental area a bit messy. The toaster was very temperamental not just with us, everyone that was using it had problems. Overall we had a good stay, the staff were great but felt the hotel lacked attention to detail.

The situation was excellent. Very friendly staff. Fine dining although the breakfasts were average. The bar served fine beer and offered a good eating alternative to the hotel restaurant. The room was comfortable and quiet with instant hot water and an excellent shower.

Love Bucklers Hard visited decades ago & The Hotel. Professional check-in. Room in the older part of the hotel, wear & tear on the stairs. Carpet threadbare, paintwork chipped, handrails sticky. Forgave this in a 300 year old building. Rooms well presented & clean. Bathroom tired, poor sealants, dirty tile grout. Bramley bathroom products. Beds comfortable & linen clean. River views. All OK so far. Some issues from this point. Hotel has a monopoly on food. Choice is the restaurant, or ‘Harry’s’ pub. We ate at Harry’s. Prices average/high. Steak £24 Burger £16 Lamb chop £20; drinks also average/high. Waitress was fun. Food is where it gets sketchy. Steak & chop didn’t come with additional vegetables. It seemed so mean! A ploy to order more? It’s typical in the UK to have at least one second veg. The food itself was ok, portions small. The burger our recommendation. In the room there were mosquitos. We killed a few before bed. We were awoken to room full of them, killed well over thirty before falling asleep! Woke covered with bites. Hotel knew of the problem – so why no warning or products to combat it? Breakfast was efficient. Disappointing buffet, no fruit salad, loaf with slow toaster, no pastries. Bizarre deep cereal jars with spoons rather than ladles, impossibly daft! The cooked breakfasts were to order & of high quality, but the portions were small. Checkout smooth. Still love this Hotel, want to help improve things so it’s 4/5 (otherwise it's a 3/5 on the day).

Beautiful setting, attentive, helpful staff, gorgeous room and fantastic food. View from the Riverside restaurant at breakfast was lovely.

What a wonderful hotel, the staff were very helpful and friendly. The room was lovely and clean, nice touches such as a complimentary bottle of pink gin and shortbread biscuits and treats for the the doggy as well as a bed and bowl provided. Really scenic location as well would highly recommend.

Location good. Public areas were comfortable Staff were friendly but could do with more training to provide a good level of service Our room was very tired - radiator not working and plumbing suspect

The bedroom was ok, clean and a good size. Room 11, is very noisy due to its position close to the car park. With cars coming and going, driving on the pebble covered parking area. The restaurant staff need to be trained in how to serve and to check if a table needs to be cleared. At breakfast, our used cereal bowls and used side plates were left on the table during the whole time we were sitting at the table. I got feed up with this and removed the dirty items my self. I think that the prices in the restaurant and the pub are a bit on the expensive side, in the bar £19 for haddock, chips and minted crushed peas. £10 for desserts, total for soft drink, main course and dessert came to £75. In the main restaurant, we had dinner, 2 people, main and dessert, soft drink, came to £105 with no wine. The food was only average. I think the bottom line is that we would not come back to the hotel. And would not recommend it to friends. I’d give it 6/10.

Great location, spotless everywhere, friendly staff, and great dining, breakfasts exceptional, will return

Lovely location, good service. Small food portions Bathroom outdated. Heated towel rail and shaver point didnt work.

Lovely situation and some friendly and helpful staff. Unfortunately our bathroom was in poor condition and the bar food disappointingly poor but overall a pleasant experience

Another very pleasant stay. Rooms have been slightly redecorated since our last visit, and stair carpets renewed. Menu has also improved in Harry's Bar with better choices & more vegetables included with dishes. Scallops were excellent as were the burger & ham, egg & chips! Nice cooked breakfast, but continental alittle lacking still. Overall, a really nice place to stay for a night or two if you value tranquility over amenities...perfect for us. Possibly not so good for younger families though.

A very nice location and very peaceful. Some areas of the old main building need attention but may be expected. Access to the upper floors has stairs with narrow treads. Staff excellent.

Stayed for one night. We had to ask to change our room due to it being right up in the top of the building. It was up some really steep narrow stairs which I found difficult with walking problems. We also found it very claustrophobic. However reception were wonderful and immediately moved us to a different room which much better. We ate dinner in Henry’s Bar which was fine and breakfast in Riverview. The hot food was good but cups and plates etc weren’t very clean. We also found the continental area a bit messy. The toaster was very temperamental not just with us, everyone that was using it had problems. Overall we had a good stay, the staff were great but felt the hotel lacked attention to detail.

Love Bucklers Hard visited decades ago & The Hotel. Professional check-in. Room in the older part of the hotel, wear & tear on the stairs. Carpet threadbare, paintwork chipped, handrails sticky. Forgave this in a 300 year old building. Rooms well presented & clean. Bathroom tired, poor sealants, dirty tile grout. Bramley bathroom products. Beds comfortable & linen clean. River views. All OK so far. Some issues from this point. Hotel has a monopoly on food. Choice is the restaurant, or ‘Harry’s’ pub. We ate at Harry’s. Prices average/high. Steak £24 Burger £16 Lamb chop £20; drinks also average/high. Waitress was fun. Food is where it gets sketchy. Steak & chop didn’t come with additional vegetables. It seemed so mean! A ploy to order more? It’s typical in the UK to have at least one second veg. The food itself was ok, portions small. The burger our recommendation. In the room there were mosquitos. We killed a few before bed. We were awoken to room full of them, killed well over thirty before falling asleep! Woke covered with bites. Hotel knew of the problem – so why no warning or products to combat it? Breakfast was efficient. Disappointing buffet, no fruit salad, loaf with slow toaster, no pastries. Bizarre deep cereal jars with spoons rather than ladles, impossibly daft! The cooked breakfasts were to order & of high quality, but the portions were small. Checkout smooth. Still love this Hotel, want to help improve things so it’s 4/5 (otherwise it's a 3/5 on the day).

Elegant hotel in a great location overlooking the river. Room was quite small, up in the roof (so sloping ceilings), but comfortable bed. No shower screen, just shower spray on bath. Good breakfast with plenty of options.

Absolutely beautiful hotel,all the staff were so friendly,the room was superb,nice touch of free gin and tonic in the room and little milk bottles,far better than those plastic pods! Didn't catch the receptionist's name,but she was super friendly,we had a good laugh with her 😀

Unique setting and an ideal stopping point when walking the Solent Way. However we felt it was over priced for the quality of the room. A pleasant enough room but the bed was worn sloping from the centre to both sides and the toilet flush didn’t work effectively and there was no toilet brush. All staff were delightful friendly and helpful. The food in the pub was good and the service excellent.

The bedroom was ok, clean and a good size. Room 11, is very noisy due to its position close to the car park. With cars coming and going, driving on the pebble covered parking area. The restaurant staff need to be trained in how to serve and to check if a table needs to be cleared. At breakfast, our used cereal bowls and used side plates were left on the table during the whole time we were sitting at the table. I got feed up with this and removed the dirty items my self. I think that the prices in the restaurant and the pub are a bit on the expensive side, in the bar £19 for haddock, chips and minted crushed peas. £10 for desserts, total for soft drink, main course and dessert came to £75. In the main restaurant, we had dinner, 2 people, main and dessert, soft drink, came to £105 with no wine. The food was only average. I think the bottom line is that we would not come back to the hotel. And would not recommend it to friends. I’d give it 6/10.

Had a great stay ,staff very helpful and friendly.Beautiful setting, calm and peaceful.Breakfast waS fantastic actually cooked for you after you and great choice.Bed really comfy slept like a log.Ate in the Pub great food and wonderful attentive sevice there too .

I wouldn’t recommend room 31. It’s up 2.flights of shallow stairs. You need small feet. No proper shower, only a hand shower. Water pressure very low - it took ages to get a small amount of water in the bath. I was not offered venison at dinner but overheard other guests being offered it. Only 4 choices of main courses. Breakfast good but no croissants as on visit a couple of weeks ago.

This hotel is all about the location, although the welcoming and the level of service was great too. Rooms were exceptional, along with the meals we enjoyed here.

Stayed for one night. We had to ask to change our room due to it being right up in the top of the building. It was up some really steep narrow stairs which I found difficult with walking problems. We also found it very claustrophobic. However reception were wonderful and immediately moved us to a different room which much better. We ate dinner in Henry’s Bar which was fine and breakfast in Riverview. The hot food was good but cups and plates etc weren’t very clean. We also found the continental area a bit messy. The toaster was very temperamental not just with us, everyone that was using it had problems. Overall we had a good stay, the staff were great but felt the hotel lacked attention to detail.

The situation was excellent. Very friendly staff. Fine dining although the breakfasts were average. The bar served fine beer and offered a good eating alternative to the hotel restaurant. The room was comfortable and quiet with instant hot water and an excellent shower.

Love Bucklers Hard visited decades ago & The Hotel. Professional check-in. Room in the older part of the hotel, wear & tear on the stairs. Carpet threadbare, paintwork chipped, handrails sticky. Forgave this in a 300 year old building. Rooms well presented & clean. Bathroom tired, poor sealants, dirty tile grout. Bramley bathroom products. Beds comfortable & linen clean. River views. All OK so far. Some issues from this point. Hotel has a monopoly on food. Choice is the restaurant, or ‘Harry’s’ pub. We ate at Harry’s. Prices average/high. Steak £24 Burger £16 Lamb chop £20; drinks also average/high. Waitress was fun. Food is where it gets sketchy. Steak & chop didn’t come with additional vegetables. It seemed so mean! A ploy to order more? It’s typical in the UK to have at least one second veg. The food itself was ok, portions small. The burger our recommendation. In the room there were mosquitos. We killed a few before bed. We were awoken to room full of them, killed well over thirty before falling asleep! Woke covered with bites. Hotel knew of the problem – so why no warning or products to combat it? Breakfast was efficient. Disappointing buffet, no fruit salad, loaf with slow toaster, no pastries. Bizarre deep cereal jars with spoons rather than ladles, impossibly daft! The cooked breakfasts were to order & of high quality, but the portions were small. Checkout smooth. Still love this Hotel, want to help improve things so it’s 4/5 (otherwise it's a 3/5 on the day).

Had previously stayed at the Master Builders 5 years ago and the same excellent service was still displayed by all the staff. The choice and quality of the food in the restaurant and for breakfast was very good.

What a wonderful find the hotel is set in a wonderful part of the New Forest Bucklers Hard. Beaulieu. Exbury gardens. Every staff member was very helpful, charming and professional. The hotel and grounds are very nice. Overlooking Beaulieu river. The food was excellent, the restaurant - Bar staff were amazing. The room was very nice. The whole experience was relaxing and we were looked after very very well. Will be returning at some point in the near future

Location good. Public areas were comfortable Staff were friendly but could do with more training to provide a good level of service Our room was very tired - radiator not working and plumbing suspect

Unique setting and an ideal stopping point when walking the Solent Way. However we felt it was over priced for the quality of the room. A pleasant enough room but the bed was worn sloping from the centre to both sides and the toilet flush didn’t work effectively and there was no toilet brush. All staff were delightful friendly and helpful. The food in the pub was good and the service excellent.

The bedroom was ok, clean and a good size. Room 11, is very noisy due to its position close to the car park. With cars coming and going, driving on the pebble covered parking area. The restaurant staff need to be trained in how to serve and to check if a table needs to be cleared. At breakfast, our used cereal bowls and used side plates were left on the table during the whole time we were sitting at the table. I got feed up with this and removed the dirty items my self. I think that the prices in the restaurant and the pub are a bit on the expensive side, in the bar £19 for haddock, chips and minted crushed peas. £10 for desserts, total for soft drink, main course and dessert came to £75. In the main restaurant, we had dinner, 2 people, main and dessert, soft drink, came to £105 with no wine. The food was only average. I think the bottom line is that we would not come back to the hotel. And would not recommend it to friends. I’d give it 6/10.

Great location, spotless everywhere, friendly staff, and great dining, breakfasts exceptional, will return

Had a great stay ,staff very helpful and friendly.Beautiful setting, calm and peaceful.Breakfast waS fantastic actually cooked for you after you and great choice.Bed really comfy slept like a log.Ate in the Pub great food and wonderful attentive sevice there too .

A very enjoyable stay. Staff were great and food excellent . Coffee and tea availability quite poor in room. No instant coffee sachets, no choice other than expresso and insufficient milk .

Loved the situation, friendly helpful staff excellent breakfast but on the pricey side.

The situation was excellent. Very friendly staff. Fine dining although the breakfasts were average. The bar served fine beer and offered a good eating alternative to the hotel restaurant. The room was comfortable and quiet with instant hot water and an excellent shower.

Beautiful location, nice room and good food. Pricey though.

Marvellous location, river views and no traffic noise. Staff friendly and efficient. Two dining options within the hotel. Wonderful breakfast. Will definitely be returning.

Incredible views in a beautiful setting. Very handy for Beaulieu and walking in the New Forest.

What a wonderful find the hotel is set in a wonderful part of the New Forest Bucklers Hard. Beaulieu. Exbury gardens. Every staff member was very helpful, charming and professional. The hotel and grounds are very nice. Overlooking Beaulieu river. The food was excellent, the restaurant - Bar staff were amazing. The room was very nice. The whole experience was relaxing and we were looked after very very well. Will be returning at some point in the near future

Stunning location and a very friendly atmosphere

Perfect for a winter break away from it all! Despite being cold outside the hotel was amazingly cosy. We loved that we could actually see the stars in the night sky due to lack of light pollution. Dinner in Henry’s was fabulous. We slept so well as there is no traffic noise. The perfect little mini break in a very interesting and historic location. Wonderful for anyone with a particular interest in all things nautical!

Great hotel in a beautiful location

Beautiful location and attentive staff

This hotel is all about the location, although the welcoming and the level of service was great too. Rooms were exceptional, along with the meals we enjoyed here.

Gorgeous location but, in the run up to my stay, I was bombarded with calls from The Master Builder hotel offering me £25 discount if I cancelled my Expedia booking and booked with The Master Builder direct. I was very uncomfortable with this (and kept my booking with Expedia in place).

Fabulous place to stay, all of the staff that we met were, happy, helpful and content. Our only disappointment was that 20% service charge is added to everything that you purchase, especially harsh in the pub when it's over £10 for a pint of beer and a packet of nuts, don't mind paying that fee in the restaurant where you are served at the table. But for pouring a glass of wine or pulling a pint of beer NO, NOT ON.

Had previously stayed at the Master Builders 5 years ago and the same excellent service was still displayed by all the staff. The choice and quality of the food in the restaurant and for breakfast was very good.

Perfect for a winter break away from it all! Despite being cold outside the hotel was amazingly cosy. We loved that we could actually see the stars in the night sky due to lack of light pollution. Dinner in Henry’s was fabulous. We slept so well as there is no traffic noise. The perfect little mini break in a very interesting and historic location. Wonderful for anyone with a particular interest in all things nautical!

The bedroom was ok, clean and a good size. Room 11, is very noisy due to its position close to the car park. With cars coming and going, driving on the pebble covered parking area. The restaurant staff need to be trained in how to serve and to check if a table needs to be cleared. At breakfast, our used cereal bowls and used side plates were left on the table during the whole time we were sitting at the table. I got feed up with this and removed the dirty items my self. I think that the prices in the restaurant and the pub are a bit on the expensive side, in the bar £19 for haddock, chips and minted crushed peas. £10 for desserts, total for soft drink, main course and dessert came to £75. In the main restaurant, we had dinner, 2 people, main and dessert, soft drink, came to £105 with no wine. The food was only average. I think the bottom line is that we would not come back to the hotel. And would not recommend it to friends. I’d give it 6/10.

Great location, spotless everywhere, friendly staff, and great dining, breakfasts exceptional, will return

A very enjoyable stay. Staff were great and food excellent . Coffee and tea availability quite poor in room. No instant coffee sachets, no choice other than expresso and insufficient milk .

Another very pleasant stay. Rooms have been slightly redecorated since our last visit, and stair carpets renewed. Menu has also improved in Harry's Bar with better choices & more vegetables included with dishes. Scallops were excellent as were the burger & ham, egg & chips! Nice cooked breakfast, but continental alittle lacking still. Overall, a really nice place to stay for a night or two if you value tranquility over amenities...perfect for us. Possibly not so good for younger families though.

The hotel was lovely and in a wonderful setting, but we paid extra for a room that was a bit tired in all honesty. The bathroom in particular needed modernising. We also booked a table at Henry’s Pub and although the staff were attentive and polite, and cannot be faulted, the menu was disappointing, the “specials” had one extra option which was half a chicken. A specials board usually has more options really. We ordered 3 courses, and two meals were sent back as they were luke warm. One meal included salad, which was a couple of lettuce leaves and little else. No veg with the pork meal. They offered to take money off the bill but in truth, we can see why the pub wasn’t packed, which on a lovely summers evening, it should be. It needs an overhaul. Walking through the hotel and grounds was lovely though. A few changes could make the stay outstanding.

The situation was excellent. Very friendly staff. Fine dining although the breakfasts were average. The bar served fine beer and offered a good eating alternative to the hotel restaurant. The room was comfortable and quiet with instant hot water and an excellent shower.

Love Bucklers Hard visited decades ago & The Hotel. Professional check-in. Room in the older part of the hotel, wear & tear on the stairs. Carpet threadbare, paintwork chipped, handrails sticky. Forgave this in a 300 year old building. Rooms well presented & clean. Bathroom tired, poor sealants, dirty tile grout. Bramley bathroom products. Beds comfortable & linen clean. River views. All OK so far. Some issues from this point. Hotel has a monopoly on food. Choice is the restaurant, or ‘Harry’s’ pub. We ate at Harry’s. Prices average/high. Steak £24 Burger £16 Lamb chop £20; drinks also average/high. Waitress was fun. Food is where it gets sketchy. Steak & chop didn’t come with additional vegetables. It seemed so mean! A ploy to order more? It’s typical in the UK to have at least one second veg. The food itself was ok, portions small. The burger our recommendation. In the room there were mosquitos. We killed a few before bed. We were awoken to room full of them, killed well over thirty before falling asleep! Woke covered with bites. Hotel knew of the problem – so why no warning or products to combat it? Breakfast was efficient. Disappointing buffet, no fruit salad, loaf with slow toaster, no pastries. Bizarre deep cereal jars with spoons rather than ladles, impossibly daft! The cooked breakfasts were to order & of high quality, but the portions were small. Checkout smooth. Still love this Hotel, want to help improve things so it’s 4/5 (otherwise it's a 3/5 on the day).