Name: Village Hotel Liverpool
Address: Fallows Way, Whiston, Knowsley District, England, United Kingdom, Knowsley District, Merseyside, GB
Price range: $62–$212 per night
Rating: 7.43

What guests think

Across reviews of Village Hotel Liverpool, travellers often praise friendly, helpful staff and access to leisure facilities, while feedback on rooms, dining, and noise is mixed, pointing to dated decor, inconsistent breakfasts, and occasional disturbances from traffic.

Location is on the outskirts near motorways, making it convenient by car but a fair trip into the city. Rooms feel dated despite some large, comfortable beds, and noise from traffic or thin walls is noted. Overall, expect friendly service and practical amenities, but be prepared for older rooms and variable dining and noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Leisure facilities such as the pool, gym and bar are a highlight for many, and parking is available. Some guests reported dirty changing areas, occasional pool closures or restricted family swim times, and misuse of disabled bays.

Related guest reviews

10

Marian

Dec 12, 2024

·

Stayed 2 nights

Nice swimming pool and jacuzzi

10

TANIA

Aug 2, 2024

·

Stayed 2 nights

Really nice bar area and food

8

Louise

Jul 15, 2025

·

Stayed 2 nights

Very friendly helpful staff on checkin and checkout. Rooms clean and comfortable and family room was spacious. Leisure facilities good, pool times with 10 year old slightly disappointing but totally understandable why they have this in place!

8

Craig

Sep 3, 2023

·

Stayed 3 nights

Had been decorated since the pictures on hotels.com loaded and looked good. Some rough edges. Nice food in the bar. Selfish parking from gym users. In disabled bays and double yellow lines. They need to clamp down on that

6

Natalia

Jan 4, 2025

·

Stayed 2 nights

Overall the stay was ok, you can’t expect much from 3* in the UK, right?) Staff is nice and helpful, however there was lack of food at the breakfast. We came at 10:10, the breakfast ends at 10:30, there was no hot food left, no tables served with cups and cutlery. The swimming pool was quite comfortable as well as spa area.

10

Samial

Oct 3, 2025

·

Stayed 1 night

Good location. Parking is plentiful and facilities are great

4

Matt

Jan 3, 2025

·

Stayed 2 nights

Friendly staff, however the facilities are worn and in dire need of refurbishment. This place makes a premier inn feel like a luxury hotel. Changing rooms and pool area was dirty, the floors looked as though they hadn't been cleaned in a very long time.

6

Ian

Mar 6, 2024

·

Stayed 1 night

Only booked this hotel for their swimming pool. On arrival was told all leisure facilities were open. When i went to the swimming pool i was told the pool was closed till Friday for maintenance. Not a happy traveller. 😕

2

Robert

Aug 11, 2025

·

Stayed 1 night

Disabled parking spaces were being used by Spuddies customers who were using the takeaway. Struggled to find a space in car park and had difficulty getting out of car because of my disability. Quite a distance to hotel from car park. I got the impression that the Gym and Fitness Facilities are the part of the business that is making most money and the hotel is suffering because of this. I detest Self Check In, no service at all in a service industry? I guess thats the world we live in now. I wouldnt recommend nor return to this hotel, it pretends to be something that it isnt.

8

Gareth

Oct 24, 2023

·

Stayed 1 night

Everything great. Nice gym/pool. Good breakfast. A bit of noise for most of the night from pool equipment/kitchen fans.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: numerous guests found rooms very clean, while others reported dusty or smelly rooms, hairs in bedding, and limited or missed housekeeping during stays.

Related guest reviews

2

Tayo

Aug 26, 2023

·

Stayed 3 nights

We lodged for three days conference, towels were not changed, bins were not emptied no cleanings whatsoever

10

Katarzyna

Nov 30, 2025

·

Stayed 2 nights

Clean rooms, lovely staff always ready to help.

10

George

Dec 4, 2025

·

Stayed 1 night

Clean Friendly staff Good food Comfortable and clean room

4

Rachel

Nov 19, 2025

·

Stayed 1 night

Rooms didn’t feel clean, breakfast wasn’t great: felt a bit grotty. Wouldn’t stay again.

2

Danial

Oct 7, 2025

·

Stayed 1 night

Room was clearly tidied up but didn’t cleaned properly. Smelly and hear in the bed and pillows. Very annoying.

8

Darren

Dec 4, 2025

·

Stayed 1 night

Clean room, comfy bed

2

Iain

Mar 17, 2023

·

Stayed 1 night

So disappointing - Normally we find Village hotels to be of a standard, this hotel fell way below expectations. Moved rooms due to cleanliness issues (actually quite disgusting)... Then on to the food - I wish i took a photo (awful)... Hotel so tired, well in need of some TLC, Just not what i expect from the Village group... (and not cheap considering the market they're targeting now).. If you do have to stay - order food on-line (you have been warned)

2

Harbie Nita

Jan 4, 2026

·

Stayed 4 nights

Dusty room and I’m asthmatic I told the staff I needed room cleaning left the hanger on my door each night still wasn’t cleaned, hardly answered the phone

10

Carolyn

Jul 2, 2024

·

Stayed 5 nights

Beautiful hotel. The room was spacious, lean and comfortable. The staff were very friendly. The chef needs complimenting as the food was wonderful. The morning waitress was extremely helpful. Cant wait to stay again. Will definitely book here next time im in the UK

10

william

Sep 27, 2025

·

Stayed 1 night

Staff were very polite, food was great and room very clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally dated and a bit tired, though some are spacious with comfortable, large beds. Guests mention noise from the motorway or thin walls, lack of air conditioning, weak showers, and occasional lighting or layout issues.

Related guest reviews

6

Steve

Aug 21, 2025

·

Stayed 1 night

Firstly, I was given a 'disabled' room which meant the bath was far too small for the average person to use. The stability bar in the shower is then too close to the shower head to have a comfortable shower. The systern drips for about 20 minutes after flushing the toilet, so I have to close the bathroom door each time. The bed sheets are too small for the bed. the mattress was exposed under the pillows. The room, being on the ground floor and at the front of the hotel meant that I couldn't put the blind up due to the lack of privacy. The window didn't have net curtains either. Sitting at the desk to work was an issue due to the lack of plug sockets near the desk. Breakfast is ok, although the scrambled egg was hard - and that was at the beginning of service. The room and hotel is quite tatty and not to the standard of other Village Hotels that I have stayed in. The only positive was that the TV in the room was quite big and it worked! I wont be recommending this hotel and wont be returning

10

James

Jun 9, 2024

·

Stayed 1 night

Stay overall was good, food in the bar was spot on. Only thing if i had anything to say was the paper thin walls. I was woken at 4.45am by a couple chatting in room next to me. Could do with putting the breakfast start times on when booking also as we paid for breakfast only to find out it didnt start until the time we were leaving.

6

Laura

Aug 1, 2024

·

Stayed 7 nights

Hotel is pretty from the outside but is so dated and in need of an upgrade. Its a shame the area doesn't have a nicer hotel and this is the best option when visiting family. Next time we will drive an extra 20 min and stay in Liverpool where you get so much more for not a lot more

6

Donna

Jun 2, 2025

·

Stayed 1 night

Didn’t sleep well due noise from motorway. Not very good window blocking noise Internet connection very slow. When trying to screen mirror a movie from my phone it was impossible to watch due to slow connection via hotel WiFi

6

Andrew

Jun 27, 2024

·

Stayed 1 night

No air con in the room so uncomfortable last night, despite the fan

6

Steve

Dec 4, 2025

·

Stayed 2 nights

Room in poor condition considering the price was more like 2 star rating. Food good and staff very friendly but got breakfast elsewhere as we’re charging £17.50 for it here! Overall

6

Matt

Oct 10, 2024

·

Stayed 1 night

Too much external light getting into the room that I stayed in and bathroom was a little run down plus no complimentary biscuits with tea and coffee.

8

Elizabeth

Jan 12, 2024

·

Stayed 1 night

Well situated near the motorways - friendly helpful staff Club room was massive and looked as though it needed a bit more furniture as it was sparse but beds very comfy Looked a little used and in need of some tlc

10

Steven

May 11, 2025

·

Stayed 2 nights

Great hotel with good facilities. Room was spacious but a little basic and the bathroom, whilst functional, was a little dated which is unusual compared to other Village hotels I've stayed at before. Food was good on the whole with a decent choice.

10

Steven

Jul 17, 2025

·

Stayed 1 night

Nice hotel with great facilities but rooms are looking a little dated and old fashioned. Bed was comfortable and room was reasonably spacious but looked a little rough round the edges. Breakfast was OK with normal selection of items but a little uninspiring.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful and professional. Downsides include impersonal self check-in, patchy breakfast service, and a few reception issues that disrupted rest or delayed resolutions.

Related guest reviews

10

Paul

Jun 8, 2025

·

Stayed 1 night

Great hotel Staff excellent Food great

10

Yvonne

Feb 15, 2025

·

Stayed 1 night

All the staff at the village hotel go above and beyond to make your stay enjoyable

4

Joanna

Mar 11, 2024

·

Stayed 1 night

I have stayed in many Village hotels and this was by far the worst and, had it been my first Village Hotel stay i would never stay again. Upon check in there was an issue with the connection between the booking agent and the hotel and subsequent payment authorisation issue. I offered to just pay the amount but was told this might cause double payment and that it woukd be sorted. I was then awoken at 11pm by the night concierge asking me to go to reception to resolve. I have no idea why this was deemed an appropriate course of action at that time of night. Having had my sleep disturbed the nouse from outside the room continued throughout the night further disturbing my sleep ahead of a busy and important day at work. Upon checkout in the morning there was noone in reception to speak to about my issues or raise this complaint with.

4

Kevin

Nov 29, 2024

·

Stayed 1 night

It was tough finding the venue and reception was awful … did not even tell me record my car registration … she was arrogant and ignorant Breakfast staff good … Food … poor quality and overpriced .. breakfast was cold

8

Emma

Feb 21, 2025

·

Stayed 1 night

The staff in all departments were fantastic. They were all friendly, polite, professional and very well presented. The restaurant was pristine and the food was at our table in minutes. It pipingvhomtvand delicious. Breakfast was lovely. So much to choose from The only thing I can pick on is the tea and coffee station in the room. Personally, I would have loved to have seen some hot chocolate sachets instead of just tea and coffee. Complimentary biscuits would have been a lovely gesture too. Apart from that it was perfect. This isn't my stay at a Village hotel and it won't be my last.

10

Amandeep

Sep 28, 2025

·

Stayed 1 night

All the staff were friendly and helpful. The hotel is out of city, on the outskirts but it's a good, quiet spot

10

Andrew

Feb 9, 2024

·

Stayed 4 nights

I love the staff

2

Robert

Aug 11, 2025

·

Stayed 1 night

Disabled parking spaces were being used by Spuddies customers who were using the takeaway. Struggled to find a space in car park and had difficulty getting out of car because of my disability. Quite a distance to hotel from car park. I got the impression that the Gym and Fitness Facilities are the part of the business that is making most money and the hotel is suffering because of this. I detest Self Check In, no service at all in a service industry? I guess thats the world we live in now. I wouldnt recommend nor return to this hotel, it pretends to be something that it isnt.

8

Nick

Oct 7, 2024

·

Stayed 2 nights

The staff were very friendly on reception and housekeeping and couldn't do enough for us.

10

Robert

Sep 18, 2023

·

Stayed 1 night

The hotel does the simple things very well. Wonderful staff.

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AI-generated summary based on recent guest reviews

Location

Situated on the outskirts near major roads, convenient for drivers but 20–40 minutes from central Liverpool by car or train. Some found it quiet, while others reported motorway noise affecting sleep.

Related guest reviews

4

David

Oct 30, 2024

·

Stayed 1 night

Not allowed into room till after 5 p.m.instead of 3 p.m.Lots of traffic noise during night because of proximity to motorways.Lots of late night noise from function room in hotel until after midnight.

10

Marie

Apr 2, 2024

·

Stayed 10 nights

Lovely hotel in the whiston vicinity local shops mostly walkable nice rooms friendly staff clean and great housekeeping

8

Graham

Mar 14, 2025

·

Stayed 1 night

to far from the city !

10

Lisa

Oct 1, 2023

·

Stayed 1 night

Lovely hotel, but quite away from the city, taxis into city centre around £16 a good 20 mins away

8

Pernille

Nov 5, 2024

·

Stayed 3 nights

Wr used this Hotel when visiting Anfield for a Liverpool match. Good value for Money. 20 min walk to the local station and then 20 minut by train to the center of Liverpool.

6

Donna

Jun 2, 2025

·

Stayed 1 night

Didn’t sleep well due noise from motorway. Not very good window blocking noise Internet connection very slow. When trying to screen mirror a movie from my phone it was impossible to watch due to slow connection via hotel WiFi

10

David

May 27, 2024

·

Stayed 1 night

Very close to motorway.

8

Katharine

Mar 17, 2025

·

Stayed 2 nights

Was a bit noisy at night and 20mins out of Liverpool centre

10

Amandeep

Sep 28, 2025

·

Stayed 1 night

All the staff were friendly and helpful. The hotel is out of city, on the outskirts but it's a good, quiet spot

8

Elizabeth

Jan 12, 2024

·

Stayed 1 night

Well situated near the motorways - friendly helpful staff Club room was massive and looked as though it needed a bit more furniture as it was sparse but beds very comfy Looked a little used and in need of some tlc

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AI-generated summary based on recent guest reviews

Dining

Many enjoyed the bar and restaurant food, but breakfast quality and replenishment were inconsistent, and some items were unavailable or overpriced. Room service options could be limited.

Related guest reviews

4

Andrew

Jan 19, 2024

·

Stayed 4 nights

The people on reception are superb. I paid over £30 for an overcooked tough Sirloin steak. The food is the hotels weakness

10

George

Dec 4, 2025

·

Stayed 1 night

Clean Friendly staff Good food Comfortable and clean room

6

Christine

Sep 17, 2023

·

Stayed 1 night

I didn't like breakfast food didn't look nice and was cold not good for the price

10

CRAIG

Nov 26, 2025

·

Stayed 1 night

First time in this Village Hotel, great food and service

10

william

Sep 27, 2025

·

Stayed 1 night

Staff were very polite, food was great and room very clean

8

Emma

Feb 21, 2025

·

Stayed 1 night

The staff in all departments were fantastic. They were all friendly, polite, professional and very well presented. The restaurant was pristine and the food was at our table in minutes. It pipingvhomtvand delicious. Breakfast was lovely. So much to choose from The only thing I can pick on is the tea and coffee station in the room. Personally, I would have loved to have seen some hot chocolate sachets instead of just tea and coffee. Complimentary biscuits would have been a lovely gesture too. Apart from that it was perfect. This isn't my stay at a Village hotel and it won't be my last.

6

Natalia

Jan 4, 2025

·

Stayed 2 nights

Overall the stay was ok, you can’t expect much from 3* in the UK, right?) Staff is nice and helpful, however there was lack of food at the breakfast. We came at 10:10, the breakfast ends at 10:30, there was no hot food left, no tables served with cups and cutlery. The swimming pool was quite comfortable as well as spa area.

10

Steven

May 11, 2025

·

Stayed 2 nights

Great hotel with good facilities. Room was spacious but a little basic and the bathroom, whilst functional, was a little dated which is unusual compared to other Village hotels I've stayed at before. Food was good on the whole with a decent choice.

2

Michael

Sep 21, 2023

·

Stayed 1 night

Was asked as I was checking out if stay was ok - it wasn’t and they asked me to put in an e-mail 1. Reception when arrived was lovely - lady that greeted us v welcoming and friendly - good start and the all downhill !! 2. Ordered room service - only a couple of items available so ordered large rack of ribs - lady came to room - not available !! Asked for chicken wings - not Available Ok - burgers then - not available - said no buns - ok any burger with no bun then - not sure so ordered Tenders as a back up Burger plus bun arrived !!! 3. Had double room - only one set of towels for two of us !! 4. Breakfast - booked breakfast on-line - nobody asked for voucher ! No greeting or explanation so just grabbed a seat - asked where coffee was - told where - no mugs or forks on table - told -quote ‘ they’re on tables set up for brekkie ! Went round whole room - no mugs and guy that said would get me a fork - didn’t !! Both were wholly unhelpful 5. Breakfast was poor - stated tomato and mushroom - no mushroom - this 8.30 but none left !! No potatoes as stated on card and no eggs on offer - poor offering and unhelpful service !!! I used to stayed with village hotels , even holding a Golf membership at Village in Blackpool for several years but service in the past was nothing like this - very disappointed customer !! Sent e-mail to them yesterday am - ( after being given wrong e-mail and had to call to get correct one and heard nothing !!

10

Chris

May 15, 2024

·

Stayed 1 night

The best thing about this hotel is the friendly staff. Rooms were clean but a little noisy from the road and very warm. Service and food in the bar was good. However, the cooked breakfast could have been better quality.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$91
February	$96
March	$95
April	$101
May	$98
June	$115
July	$96
August	$97
September	$122
October	$102
November	$105
December	$93

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $82	5 $92
6 $65	7 $90	8 $171	9 $181	10 $71	11 $84	12 $212
13 $70	14 $88	15 $127	16 $106	17 $71	18 $72	19 $117
20 $66	21 $87	22 $107	23 $106	24 $65	25 $78	26 $133
27 $84	28 $156	29 $188	30 $127

Su	Mo	Tu	We	Th	Fr	Sa
				1 $71	2 $74	3 $101
4 $62	5 $84	6 $129	7 $95	8 $70	9 $72	10 $181
11 $135	12 $123	13 $194	14 $176	15 $74	16 $79	17 $132
18 $67	19 $105	20 $156	21 $120	22 $64	23 $76	24 $182
25 $63	26 $87	27 $114	28 $149	29 $77	30 $80	31 $144

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Monthly average prices

About this property

Location

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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