Hotel Palace Puebla
Avg. for September
Prices for Hotel Palace Puebla
Select dates to see prices and availability
Avg. for September
Monthly average prices
Nightly prices at Hotel Palace Puebla average $25 in December, the cheapest month, and $42 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $30 |
| February | $31 |
| March | $33 |
| April | $33 |
| May | $34 |
| June | $35 |
| July | $40 |
| August | $42 |
| September | $38 |
| October | $33 |
| November | $30 |
| December | $25 |
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Sep · $38
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Most expensive: August (~$42)
Cheapest: December (~$25)
About this property
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 7:30 AM to noon for a fee.
Rooms
Stay in one of 60 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and fans.
Location
With a stay at Hotel Palace Puebla, you'll be centrally located in Puebla, steps from Zócalo de Puebla and within a 10-minute walk of Puebla Cathedral. This hotel is 1.1 mi (1.7 km) from Puebla Convention Center and 2.3 mi (3.7 km) from Fort Loreto.
What's nearby
Zócalo de Puebla(0.1 miles)
Street of Candies(0.2 miles)
Santa Monica Convent and Museum of Religious Art(0.2 miles)
Mexican Revolution Museum(0.2 miles)
Santo Domingo Church(0.2 miles)
Candy Street(0.2 miles)
Rosario Chapel(0.2 miles)
Iglesia de la Compañía(0.2 miles)
El Parian Market(0.3 miles)
Palafoxiana Library(0.3 miles)
Alfenique House(0.3 miles)
Amparo Museum(0.3 miles)
Callejon del Sapo(0.3 miles)
Puebla Cathedral(0.3 miles)
Los Sapos Bazaar(0.4 miles)
The nearest major airport is Puebla Intl. Airport (PBC)(21.1 miles)
Parking
Restaurant
Non-Smoking Rooms
Room Service
Valet Parking
Tour Desk
Location
Zócalo de Puebla (0.1 miles)
Street of Candies (0.2 miles)
Santa Monica Convent and Museum of Religious Art (0.2 miles)
Mexican Revolution Museum (0.2 miles)
Santo Domingo Church (0.2 miles)
Candy Street (0.2 miles)
Room options
7
Standard Room, 1 Double Bed
Room details
Sleeps 2
237 ft²
11
Standard Room, 2 Double Beds
Room details
Sleeps 4
323 ft²
Guest reviews of Hotel Palace Puebla
Based on 1,328 verified reviews
Who stays here?
Business
18%
Couple
21%
Family
32%
Group
27%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Palace Puebla, travelers often praise the central, walkable location and friendly staff, but reviews frequently mention thin walls and nighttime noise, along with mixed upkeep that ranges from very clean rooms to occasional maintenance or cleanliness lapses.
Read moreWas this helpful?
What guests think
At Hotel Palace Puebla, travelers often praise the central, walkable location and friendly staff, but reviews frequently mention thin walls and nighttime noise, along with mixed upkeep that ranges from very clean rooms to occasional maintenance or cleanliness lapses.
Parking is managed off site by the hotel with limited hours and mixed experiences, including a few reports of issues with vehicles, and the elevator is present but was reported out of service in one review. Rooms are basic and generally comfortable, with Wi‑Fi performance sometimes slow and limited cooling because some rooms lack air conditioning or fans. Some guests experienced reservation and deposit handling problems and occasional delays; dining is convenient on site, with mixed breakfast feedback. Expect a central stay with good value but variability in facilities and policies.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Parking is handled off site by the hotel and mentioned as having limited hours; experiences vary, with a couple of reports of issues with vehicles. An elevator is available, though one review noted it not working.
Related guest reviews
Elizabeth
Apr 10, 2025
·
Stayed 4 nights
Ricardo
Jul 20, 2025
·
Stayed 3 nights
Carmen
Jun 16, 2023
·
Stayed 3 nights
RODRIGO
May 30, 2023
·
Stayed 3 nights
Tania Fernanda
Sep 26, 2025
·
Stayed 1 night
JESUS
May 13, 2025
·
Stayed 2 nights
Alonso
Nov 26, 2025
·
Stayed 2 nights
carlos
Mar 6, 2023
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many found rooms and bathrooms clean, but others reported dirty floors or linens and, in a few cases, bedbugs; hot water and fixtures also needed attention in some rooms.
Related guest reviews
Erendi
Sep 17, 2024
·
Stayed 1 night
Urbano Morales
Jan 26, 2025
·
Stayed 1 night
Samantha
Jan 22, 2026
·
Stayed 2 nights
CESAR
Sep 1, 2024
·
Stayed 2 nights
Roger Jose
Jun 10, 2023
·
Stayed 1 night
Andres
Jan 29, 2024
·
Stayed 1 night
Isaac
Jul 31, 2024
·
Stayed 1 night
karina
Apr 23, 2025
·
Stayed 3 nights
Carlos
Oct 29, 2023
·
Stayed 2 nights
Giovanny
Apr 30, 2022
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are basic and largely comfortable, but several reviews cite thin walls and nighttime noise; Wi‑Fi can be slow at times, and some rooms lack air conditioning or fans.
Related guest reviews
Jose Maria
Apr 15, 2025
·
Stayed 3 nights
Ruben
Oct 24, 2025
·
Stayed 1 night
Brenda
Sep 24, 2025
·
Stayed 1 night
Tania Fernanda
Sep 26, 2025
·
Stayed 1 night
Andrzej
Mar 1, 2022
·
Stayed 4 nights
Lilian
Aug 10, 2025
·
Stayed 1 night
Gerardo
Dec 30, 2024
·
Stayed 1 night
Jose Maria
Feb 6, 2025
·
Stayed 3 nights
Ing. Luis Omar
May 31, 2023
·
Stayed 1 night
Jesus
Apr 14, 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are commonly described as friendly and helpful, though several guests reported deposit or reservation handling issues and occasional delays or limited resolution of complaints.
Related guest reviews
Julio
Dec 27, 2022
·
Stayed 2 nights
AHUIZOLT
Apr 3, 2025
·
Stayed 3 nights
Jade
Dec 12, 2024
·
Stayed 1 night
A Margarita
Aug 20, 2024
·
Stayed 2 nights
Samantha
Jan 22, 2026
·
Stayed 2 nights
Christian
Jan 17, 2025
·
Stayed 1 night
Jesus Antonio
Apr 11, 2023
·
Stayed 2 nights
Alejandro
Jan 1, 2023
·
Stayed 1 night
Oscar
Jul 29, 2024
·
Stayed 1 night
hanako
Aug 17, 2024
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Widely praised central location near the zócalo and main sights, walkable to markets and attractions.
Related guest reviews
Ricardo
Jul 20, 2025
·
Stayed 3 nights
Andrea del Carmen
Apr 2, 2025
·
Stayed 1 night
Claudia
Jul 16, 2025
·
Stayed 1 night
Gustavo
Jun 11, 2025
·
Stayed 1 night
Noe
Feb 2, 2022
·
Stayed 1 night
araceli
Oct 10, 2025
·
Stayed 1 night
JORGE
May 1, 2023
·
Stayed 1 night
Alonso
Nov 26, 2025
·
Stayed 2 nights
AHUIZOLT
Apr 23, 2025
·
Stayed 1 night
Antonio
Feb 18, 2023
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
On site restaurant and room service are available; breakfast feedback is mixed, ranging from generous to very simple, and one guest noted inflexibility for a small ice request.
Related guest reviews
Edelmira Lopez
Feb 3, 2023
·
Stayed 1 night
Elizabeth
Apr 10, 2025
·
Stayed 4 nights
Ricardo Amín
Jun 10, 2025
·
Stayed 4 nights
Lilian
Aug 10, 2025
·
Stayed 1 night
J CHARLES
Mar 3, 2022
·
Stayed 2 nights
Jose Maria
Feb 6, 2025
·
Stayed 3 nights
hanako
Aug 17, 2024
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Jorge
3 weeks ago
·
Stayed 1 night
MIGUEL ADRIAN
Aug 18, 2026
·
Stayed 1 night
Rigoberto
Jul 1, 2026
·
Stayed 1 night
Rosa
Jun 17, 2026
·
Stayed 6 nights
Luis F
Jun 9, 2026
·
Stayed 3 nights
FAQs about Hotel Palace Puebla
Is parking available at the property?
Free valet parking is available on-site, but parking is limited.
What type of breakfast is offered and what are the serving hours?
To-go breakfasts are available daily from 7:30 AM to noon for a fee, approximately MXN 100 to 250 for adults and children.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM to 4:00 PM, and check-out is at 12:30 PM. Early or late check-in/check-out may be available upon request, but guests should contact the property at least 24 hours before arrival.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Puebla, just steps from Zócalo de Puebla and within a 10-minute walk of Puebla Cathedral. It is 1.1 miles from Puebla Convention Center and 2.3 miles from Fort Loreto.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: 33.68037142562866USD
- 2026-09-19: 40.974614187622066USD
- 2026-09-20: 31.063246215248107USD
- 2026-09-21: 33.68579249267578USD
- 2026-09-22: 33.68579249267578USD
- 2026-09-23: 33.68579249267578USD
- 2026-09-24: 41.14501873054504USD
- 2026-09-25: 41.18082054328918USD
- 2026-09-26: 42.86113238334656USD
- 2026-09-27: NO DATA
- 2026-09-28: 63.1747025981903USD
- 2026-09-29: NO DATA
- 2026-09-30: 42.868278733444214USD
- 2026-10-01: 33.378519143486024USD
- 2026-10-02: 40.573963177490235USD
- 2026-10-03: 41.96789554672241USD
- 2026-10-04: 41.96789554672241USD
- 2026-10-05: 42.11796014099121USD
- 2026-10-06: 41.98586651535034USD
- 2026-10-07: 42.11796014099121USD
- 2026-10-08: 41.98586651535034USD
- 2026-10-09: 41.64633168678284USD
- 2026-10-10: 62.0621796585083USD
- 2026-10-11: 44.63836659660339USD
- 2026-10-12: 48.28382399902343USD
- 2026-10-13: 41.49626709251404USD
- 2026-10-14: 41.49626709251404USD
- 2026-10-15: 41.04553470611572USD
- 2026-10-16: 41.02463863830566USD
- 2026-10-17: NO DATA
- 2026-10-18: 41.08451559371948USD
- 2026-10-19: 41.64107701759338USD
- 2026-10-20: 41.51570061073303USD
- 2026-10-21: 41.64107701759338USD
- 2026-10-22: 41.96789554672241USD
- 2026-10-23: 42.868278733444214USD
- 2026-10-24: NO DATA
- 2026-10-25: 40.88172039413452USD
- 2026-10-26: 41.96789554672241USD
- 2026-10-27: 42.03554941253662USD
- 2026-10-28: 41.64107701759338USD
- 2026-10-29: 42.86113238334656USD
- 2026-10-30: 42.877373690032954USD
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 40.199235202026365USD
- 2026-11-03: 40.19571019477844USD
- 2026-11-04: 40.113465864181514USD
- 2026-11-05: 40.19571019477844USD
- 2026-11-06: 42.868278733444214USD
- 2026-11-07: NO DATA
- 2026-11-08: 34.95776399002075USD
- 2026-11-09: 41.04553470611572USD
- 2026-11-10: 41.565037575531USD
- 2026-11-11: 41.565037575531USD
- 2026-11-12: 41.02463863830566USD
- 2026-11-13: 42.877373690032954USD
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: 39.23209582214355USD
- 2026-11-17: 39.73690313339233USD
- 2026-11-18: 39.73690313339233USD
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- Fee for to-go breakfast: approximately MXN 100 to 250 for adults, and MXN 100 to 250 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Room Service
Valet Parking
Tour Desk
Services
Tour Desk
Housekeeping
Safe-Deposit Box
Luggage Storage
24-Hour Front Desk
Concierge Services
Parking
Parking
Valet Parking
Free Parking
Parking (Limited)
General
Room Service
Restaurant
Non-Smoking Rooms
Packed Lunches
Breakfast in the Room
Family Room
Internet
Free Wi-Fi