Fersal Hotel Neptune Makati

Wish the ac was a bit newer but for the most part my stay was great!

Staff is super helpful. Aside from that, and the low room rate, the rest of the experience was subpar. Classic experience of ‘you get what you pay for’, but fell short even in that sense. The in-room safe was missing its door, rendering it unusable. The WiFi was painfully slow (scrolling short videos, for example, had regular intermittent buffering), and made for a tedious online experience. The bottom edge of the shower curtain was about 15mm too short, not reaching the top of the shower enclosure, causing it to easily allow water to splash outside the shower and onto the regular bathroom floor, often drenching the bath mat. The hotel building is situated within 20 meters of an intersection with plenty of traffic, and the road the hotel is on is a bit of a side road commonly used by motor bikes and cars as a bit of a short cut. Some of these vehicles are VERY loud and the sound comes right into the room, as the windows face the street and the rooms have seemingly zero sound proofing. So any time of day, or night, be prepared to possibly be awoken by loud vehicles driving by (all rooms I imagine would have this same issue, as its not a large building and most of the rooms face the street). So, overall it was fine. The aircon worked well. A few of the issues may have been room specific. Yes, its a budget type of hotel, so one shouldn’t always expect a lot. Aside from the exterior noise and poor WiFi performance, with the other issues fixed it would have been slightly better.

Very good

Because I don’t like that hotel, I don’t recommend in the hotel. The furniture was dirty. The toilet was not working good the shower. The water is very very very slow. Small water is coming out and a lot of problem when I was over there the bed is not good it’s not uncomfortable so I don’t recommend that hotel anybody I’m sorry that’s my opinion

Friendly staff and nice location