Schuster Mansion Bed & Breakfast

The minute we walked in we felt right at home. We love old historic houses. Rick and Laura were amazing hosts. Breakfast was wonderful. There was ample off street parking. It’s in a wonderful old neighborhood, not far from Marquette or downtown Milwaukee. It is an old mansion and maintains a great ambiance of the time. Don’t expect new, expect a great adventure!

Beautiful home! Room was spacious, clean and comfortable. Breakfast was delicious.

DO NOT BOOK A ROOM HERE. We arrived at 3:45 pm to check-in. At first, we were told we were too early and that we can't check in until 4. We asked if we could just leave our bags, as we had tickets to a Brewers game that started at 6. She then gave us attitude and told us to put our bags in one of the rooms off to the side. She then asked for my name, and then said, oh, you've been canceled. I asked her what she was talking about, as I booked this room months ago and never heard anything about a cancellation. As a matter of fact, hotels.com sent me an email titled "All set for your trip to Milwaukee" just three days earlier, and there was no other correspondence since. The lady then tried some excuse that there are sometimes mix ups with Expedia, and that I'd have to talk with them. I checked my hotels.com app, and my reservation was still in a "Booked" status. There was nothing stating it was canceled. I then called hotels.com, and got the run around from them as they called the hotel, and the lady then told them that I failed to call them to confirm my reservation. I have checked my original reservation and there is absolutely nothing in there that says my reservation will be canceled if I don't call them to confirm. There is verbiage about making arrangements for late check-in, but nothing that says you must call or be canceled. Last, but not least, I prepaid for this hotel back in January. Here we are in July, and I still haven't been refunded.

DO NOT BOOK A ROOM HERE. We arrived at 3:45 pm to check-in. At first, we were told we were too early and that we can't check in until 4. We asked if we could just leave our bags, as we had tickets to a Brewers game that started at 6. She then gave us attitude and told us to put our bags in one of the rooms off to the side. She then asked for my name, and then said, oh, you've been canceled. I asked her what she was talking about, as I booked this room months ago and never heard anything about a cancellation. As a matter of fact, hotels.com sent me an email titled "All set for your trip to Milwaukee" just three days earlier, and there was no other correspondence since. The lady then tried some excuse that there are sometimes mix ups with Expedia, and that I'd have to talk with them. I checked my hotels.com app, and my reservation was still in a "Booked" status. There was nothing stating it was canceled. I then called hotels.com, and got the run around from them as they called the hotel, and the lady then told them that I failed to call them to confirm my reservation. I have checked my original reservation and there is absolutely nothing in there that says my reservation will be canceled if I don't call them to confirm. There is verbiage about making arrangements for late check-in, but nothing that says you must call or be canceled. Last, but not least, I prepaid for this hotel back in January. Here we are in July, and I still don't see the refund yet on my card!

The hosts were so friendly! Our room was clean and beautiful. The garden was probably my favorite place to hang out! Coffee on the patio with a gorgeous view, best breakfast I’ve had in a minute! Would definitely stay here again!