Sunday Hotel Düsseldorf City Nord

Do not stay here. When we booked this trip this was a Mercure Hotel. With no notification the hotel changed name and I wish I had acted on reading some reviews online after the change. The hotel is in a terrible location it is surrounded by empty and derelict buildings and does not feel safe especially at night. It is about 20 minutes by public transport to the city centre which is ok during the day but at night the road is not lit and there are quite often lone men hanging around. When we arrived we left our luggage as we were earlier than the 3pm check in and went out for a walk and some food. We returned at 3 to be told our room was not ready. They had problems with housekeeping and had no idea when our room would be ready. We were told we could wait in the bar or on the terrace. The bar was not open and unmanned. We were not offered even a drink of water as an apology. We waited almost an hour before requesting a downgrade to a room that was ready as we had tickets to an event. The room was ok. Very basic, no secure luggage storage and the door couldn’t be double locked from the inside. The only plus side was the bed was comfortable. Both nights it sounded like work was being done somewhere in the hotel. It was very noisy and not restful. Staff are unfriendly and unhelpful. I’ll be surprised if this hotel is still open at the end of the year. Hotels.com should consider removing it from their listing. We paid €320 for both nights and it was not worth that at all.

Towels, coffee cups and carpets were dirty. Still waiting for my receipt which will apparently be sent by email, for which I had to fill out a separate form. Immediate paper receipts were not available.

We spent a few nights at Sunday Hotel, and overall, it was just okay. What worked well: Breakfast: Very good selection with a nice mix of options—there's truly something for everyone, and the coffee was actually surprisingly good! Convenience: Parking in the garage was straightforward, and access to public transport was easy and convenient. Things to consider: Location & Views: It’s located directly on a main road and isn't super close to the main local attractions. Our room looked out onto a back alley with some old furniture stored outside, which wasn't the prettiest sight. It’s a decent, functional base if you just need convenient transport and a good breakfast to start your day!

Great hotel to stay at and handy for shops and trams as well. Lovely rooms and the staff were always very helpful. Can't beat the price either for what u get. Never tried the breakfast as was out early.

Wouldn't book again. 36 degrees and no functioning aircon