Is parking available at the hotel?

Yes, free self-parking is available on-site. However, parking is limited.

Does the hotel allow pets?

Yes, the hotel allows pets in specific rooms only. A pet fee of CAD 20.00 per pet, per day applies, and a pet deposit of CAD 150.00 is required. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 16:00, and check-out is until 11:00. Early check-in and late check-out may be available for a fee of CAD 10, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of CAD 40 per vehicle (maximum occupancy 2). Guests must contact the hotel to arrange the transfer.

What accessibility features does the hotel offer?

The hotel does not have elevators, and guests who may encounter issues with stairs should contact the property in advance. Wheelchair-accessible facilities are not specified.

What is the hotel's location in relation to nearby attractions?

The hotel is located in New Westminster (Queensborough), within a 10-minute drive of Metropolis at Metrotown and Starlight Casino. It is approximately 11.8 km from Rogers Arena and 12 km from BC Place Stadium.

Are children allowed at the hotel?

Children are welcome at the hotel, and the minimum age for children to stay for free is not specified.

Queens Hotel in Vancouver - Comfort and Cleanliness

Average nightly price at Queens Hotel by month, last 12 months (USD)
Month	Average price
January	$96
February	$103
March	$112
April	$133
May	$164
June	$163
July	$186
August	$175
September	$171
October	$158
November	$140
December	$105

What guests think

Queens Hotel draws praise for exceptionally friendly, accommodating staff and clean, updated rooms, though it sits in an older strip‑mall building with basic amenities and some trade‑offs such as compact spaces.

The location is quiet and residential with shops nearby and SkyTrain or bus access, but it is far from downtown and set within a plaza. Rooms are generally modern and comfortable, though several guests note compact layouts and occasional noise or temperature control issues from portable AC units, nearby daycare, or passing trains. Amenities are simple—no elevator or in‑room coffee—yet many appreciate free parking, lobby snacks and coffee machines, pet‑friendly options, and strong building security. Expect a clean, budget‑friendly boutique stay with standout service and modest comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities are basic: no elevator, but free parking, lobby coffee/snacks, and strong building security. The hotel is pet‑friendly, and some note a massage chair and a gym next door.

Related guest reviews

10

Chelsea

Jul 29, 2024

·

Stayed 1 night

Excellent staff. Very clean. I like the complimentary snacks and coffee machine!

10

Phil

Sep 21, 2025

·

Stayed 1 night

Friendly staff that couldn't do enough to help and extremely polite A very fun lobby with interesting motorbikes , art and things to see . Complimentary coffee , snacks and cheap vending machines. Free parking in Vancouver is a massive plus too! 10/10 will definitely stay again when in the area

10

Glenna

Dec 25, 2024

·

Stayed 2 nights

No elevator 😁

8

Melissa

Aug 21, 2025

·

Stayed 1 night

Very cute boutique hotel, with very friendly staff. The 1 drawback was no elevator and room was on the 2nd floor. Would definitely recommend this place for a night.

8

Brenda

Sep 29, 2024

·

Stayed 2 nights

Very reasonably priced hotel compared to others. Convenient location to bc ferry and central to Burnaby new westminster and Vancouver east side No elevator must carry everything up stairs. No kettle or coffee maker in room. Tub needs a grab bar. Staff are great. Very clean Bed too soft for us.

10

Real

Jan 30, 2025

·

Stayed 4 nights

The staff are incredibly accommodating. They are helpful in many ways. Including help with luggage, providing excellent advice regarding dinning, local entertainment and services, and simple directions. The hotel is impeccably maintained. Parking is abundant. The beds are superb!!! Overall it's definitely a first choice of mine while staying in the lower mainland of Vancouver, British Columbia, Canada.

10

Elizabeth

Jun 11, 2023

·

Stayed 1 night

The hotel is in a plaza and even though it looks different, the rooms were clean and comfortable. The only negative issue was that there is no elevators, so you will have to carry luggage up and down stairs. Otherwise it was a nice stay for the one night. Lot's of stores near by.

10

David Jonothan

Sep 24, 2025

·

Stayed 1 night

Wonderful hotel only downside I no elevator.

10

Alex

Apr 18, 2025

·

Stayed 1 night

Free parking

8

Brenda

May 7, 2024

·

Stayed 2 nights

Very clean facility and room. Staff very nice and helpful. Good coffee and tea and snacks Have to be able to walk up stairs to get to our room. Was fine for us but just be aware. Would stay again.

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Cleanliness

Most reviews describe clean, well‑kept rooms and common areas. A smaller number report issues like odors or missed bathroom or linen cleaning.

Related guest reviews

10

Chelsea

Jul 29, 2024

·

Stayed 1 night

Excellent staff. Very clean. I like the complimentary snacks and coffee machine!

10

NIRMAL

Aug 5, 2025

·

Stayed 1 night

Very clean and very friendly staff

4

Abdul

Sep 14, 2025

·

Stayed 2 nights

I think the cleaning is an issue at the queens hotel. They must get the cleaning done properly.

4

Jinchi

Jun 29, 2025

·

Stayed 2 nights

There is a railway nearby, expect train noise. The cleanliness is a BIG issue. ABSOLUTELY not worth the money given the location, facility, and maintenance.

10

Clara

Jul 31, 2025

·

Stayed 3 nights

This hotel is a bit old in age but it offers features that other hotels can't bear for a reasonable price to stay. It's a very quiet space situated in an area that's close enough to convenience stores or restaurants. There's a gym next door for guests who love to stay fit. Enough parking spaces in back of building if you have a vehicle. Guests are offered free water bottles in the fridge in their room and complimentary snacks put out daily at front desk to enjoy. One thing I'm a little unsatisfied about was the cleanliness of the bathroom. But I won't dock too many points off for that simply because housekeepers have lots to do--and often within a limited time, so mistakes can happen from time to time. The problem as corrected when I asked housekeeping to redo it to make the remainder of our stay more comfortable.

8

Brenda

May 7, 2024

·

Stayed 2 nights

Very clean facility and room. Staff very nice and helpful. Good coffee and tea and snacks Have to be able to walk up stairs to get to our room. Was fine for us but just be aware. Would stay again.

10

Kim

Sep 2, 2023

·

Stayed 1 night

I had a great experience staying at the Queens Hotel. Staff were friendly, kind, and great. The room was clean and the bed was comfortable. Would definitely come back again!

10

Kayla

Aug 4, 2025

·

Stayed 1 night

Very friendly, VERY clean. Definitely recommend!

10

Christian

May 26, 2025

·

Stayed 1 night

This little hidden gem is super clean, super comfy and super affordable. We didn’t need a pool and we weren’t going to spend over $400 to sleep one nightin a room, nor did we want to sleep above a bar or in an area where it wasn’t safe to walk around outside. Queens Hotel hits all the marks. Clean comfortable, safe and affordable and it actually has a pretty cool little stylistic flare to it. Don’t forget to sit on the Royal Einfeld motorcycle and get a picture in the lobby. I love this place!

10

Warren

Jun 7, 2024

·

Stayed 2 nights

The hotel is in a mini strip mall and it doesn't look like much but as soon as you walk in you can tell they made a huge effort to make you feel at home. They have a friendly staff and so helpful. Rooms were spotless and newly renovated. I got in very late and appreciated the snacks and coffee machine. The hotel is close to my warehouse and will be my go to place when booking a work trip.

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Rooms

Rooms are generally modern with comfortable beds, but many are compact. Some guests report noise or heat from portable/window AC, occasional daycare or train noise, and limited in‑room amenities like no coffee maker.

Related guest reviews

10

Dana

Nov 29, 2025

·

Stayed 1 night

The room was perfect for our stay- clean and more modern than expected. The bed was very comfortable and the location is a less than 5 minute drive from Queensborough landing - Walmart, Starbucks, restaurants/fast food, dollarama as well as higher-end outlet shops. The fact that it is pet friendly is also a huge bonus

8

Martin

Sep 10, 2024

·

Stayed 2 nights

Rooms are quite small but complete.

8

Daniel

Aug 12, 2024

·

Stayed 1 night

AC unit was loud!

4

steven

Jul 28, 2023

·

Room utilized portable window mount AC, unit is old and so noisy at night. I basically couldn't sleep at all. Will never come back again.

6

Bonnie

Aug 14, 2023

·

Stayed 1 night

It was fine for a short stay. The room was quite small but the beds were comfortable and the rooms were clean. Staff were great. A lot of security cameras and codes to get in so the place seemed really safe.

8

Brenda

Sep 29, 2024

·

Stayed 2 nights

Very reasonably priced hotel compared to others. Convenient location to bc ferry and central to Burnaby new westminster and Vancouver east side No elevator must carry everything up stairs. No kettle or coffee maker in room. Tub needs a grab bar. Staff are great. Very clean Bed too soft for us.

6

Alexander

Sep 23, 2025

·

Stayed 2 nights

Inside the room, air conditioner was very noisy. When I turned it off, I noticed the next morning that there is a daycare right below my window. Got a little noisy with screaming toddlers but overall not too bad. A little weird that the doors are locked 24 hours a day. The neighborhood seems pretty good so I’m not sure why they do that. Staff were incredibly friendly and nice. Far above average, in fact, quite excellent.

10

Andrew

Jun 9, 2025

·

Stayed 1 night

Very clean and comfortable bed

4

Clyde

Jun 26, 2025

·

Stayed 2 nights

I did not like the small room I was provided. It was not the room I paid for. The whole room was smaller than a single bedroom apartment bedroom. The place is clean and nice. They just gave me the smallest room to offer and that wasn’t what I was charged for.

8

Peggy

Jul 9, 2024

·

Stayed 2 nights

It’s a renovated older building in a strip mall. The front end staff and housekeeping staff are amazing!! The place was clean and snacks /coffee are provided. Massage chair for $5/15 min was fabulous. They only downside for us was no central air- instead a very loud window air conditioner with a large floor fan to circulate the air to the second room (we had the 2 bedroom). The hallway was so hot! It was 30 degrees outside but the air conditioner kept up , it was just realllly loud

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Service

Service is a standout, with consistently friendly, accommodating, and helpful staff, including smooth late check‑ins and assistance with directions or luggage. Several guests mention proactive help during stressful situations or early check‑ins.

Related guest reviews

10

Jerry

Nov 20, 2025

·

Stayed 1 night

Property was very nice with friendly staff

10

Phil

Sep 21, 2025

·

Stayed 1 night

Friendly staff that couldn't do enough to help and extremely polite A very fun lobby with interesting motorbikes , art and things to see . Complimentary coffee , snacks and cheap vending machines. Free parking in Vancouver is a massive plus too! 10/10 will definitely stay again when in the area

10

Jennifer

Aug 25, 2025

·

Stayed 1 night

Aside from the hotel itself being lovely in every way, what stood out the most was the friendly and insanely accommodating staff. You can tell they cared about the service they provided. When I called with an early check in request, due to my daughter being extremely car sick, they were quick to arrange an early check in. I would for sure stay there again.

10

Alexandra

Sep 27, 2025

·

Stayed 1 night

Staff was incredibly friendly and hospitable. Room was clean and had an interesting layout. Building was quiet at night. Highly recommend!

10

Jens

Oct 11, 2025

·

Stayed 5 nights

We arrived quite late, around 1:00am. Your staff at the check in was great, very kind, very helpful. No issues at all, thank you!

10

Real

Jan 30, 2025

·

Stayed 4 nights

The staff are incredibly accommodating. They are helpful in many ways. Including help with luggage, providing excellent advice regarding dinning, local entertainment and services, and simple directions. The hotel is impeccably maintained. Parking is abundant. The beds are superb!!! Overall it's definitely a first choice of mine while staying in the lower mainland of Vancouver, British Columbia, Canada.

8

Lew

Oct 25, 2025

·

Stayed 2 nights

Very nice desk staff.

10

Charles

Jul 5, 2023

·

Stayed 1 night

Several staff members went out of their way to help me during my stay. Getting me ice, helping move luggage, giving directions. They were all very nice. It made this stay very pleasant.

8

Jennifer

Sep 18, 2025

·

Stayed 1 night

We stayed at the Queens Hotel during the Air Canada strike that left our family stranded in Vancouver after an alaskan cruise. The hotel doesn’t look like much from the outside but it was charming and clean. The best part of this place, though, was the amazing staff! We were in a stressful situation and they were so kind and helpful. They let us have a late check out and when we had to stay another night, they had kept our rooms for us just in case we needed them. Every staff member we met was so kind and helpful!! We enjoyed our stay (despite the circumstances)!!

10

Kyla

Aug 25, 2025

·

Stayed 1 night

Absolutely fantastic stay. The staff was wonderfully accommodating. It felt safe. Bed was so comfy. Will definitely book again.

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Location

Set in a quiet, residential plaza with nearby shops and restaurants and easy access to SkyTrain or bus. It is outside downtown, with a few reports of train noise or area concerns.

Related guest reviews

8

evan

May 11, 2024

·

Stayed 5 nights

Queen hotel was very clean with new sink and tub. Not much to do in the area but if you are staying close to someone's home in the area its a good option.

10

Dawid

Jul 25, 2024

·

Stayed 2 nights

From the outside, the hotel is a little suspect, but any hesitation we may have felt quickly vanished once we spoke to the very friendly and helpful staff at the front desk. The room was very clean, the bed was comfortable, and it had all the usual basic amenities one expects from a hotel. The AC unit was maybe a little loud but it did not bother us. The area also suited us well as it had a few good restaurants, a convenience store, a kids park, Starbucks, all within a short walking distance.

10

Günter

Sep 5, 2025

·

Stayed 3 nights

Its too far from the downtown but, ther is a bus stop near.

8

William Ryan

May 29, 2023

·

Stayed 5 nights

Convenient location for transit with plenty of walk able locations nearby for food and general services.

8

Ronald

Jun 28, 2025

·

Stayed 2 nights

OfF the beaten path yet easy access to the Van. SKYTRAIN. QUIET,

8

Ronald

Jul 10, 2025

·

Stayed 1 night

This property is put off the way, however close to the skytrain. An adventure into a little community within Vancouver. With an old historic place. "Off the beaten path."

10

Real

Jan 3, 2025

·

Stayed 1 night

Small boutique hotel with exceptional service. You get the best of both worlds. Firstly, it's located in a peaceful, quiet, and safe neighborhood. Secondly, it's easy to get to Downtown Vancouver with one SkyTrain System ride. You can avoid traffic, as well as, the problem of downtown parking. The staff are incredibly accommodating. Furthermore, there are fantastic locally owned restaurants within walking distance.

10

Real

Jan 2, 2025

·

Stayed 3 nights

It's a small boutique hotel that has a "family run" vibe to it. Everyone that works at the hotel goes out of their way to make your stay more comfortable. From the management, the front desk crew, and the cleaning/maintenance personnel. It's located in a quiet, peaceful, mostly residential neighborhood. Their are a great many locally owned family restaurants nearby to choose from. It's really nice to get away from the hustle and bustle of the city. The location is excellent. It takes approximately 45 minutes in total to get to Downtown Vancouver via one very short bus ride to Vancouver's world class SkyTrain System. And, parking in Downtown Vancouver is a nightmare! It's a well hidden gem in the Lower Mainland. You have the benefits of safety, and convenience. Great onsite parking, and great transportation options.

8

Dustin M

Aug 7, 2024

·

Stayed 3 nights

Overall, hotel was in fairly good shape, just old building and the area outside the property had homeless people hanging by. Next to a liquor store with some shady people going in and out. AC was in the window and made it so the shades couldn’t be drawn all the way which let light in the room. Would still stay here again, as the price was good, but if you’re looking for fancy, consider an upgrade.

8

Brenda

Aug 10, 2025

·

Stayed 1 night

Great location as a stopover on way to ferries in tswassen.

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Dining

No on‑site restaurant or breakfast; the lobby offers snacks and a paid coffee machine. Many dining options, including a bakery and restaurants, are within walking distance.

Related guest reviews

8

Jodi

Sep 4, 2023

·

Stayed 1 night

This is a fun stay in a revitalized little neighborhood. It is nicely renovated and accessed through a strip mall. The mall has a wonderful bakery and sushi restaurant. The only thing missing was an airport shuttle. There were available ride share drivers nearby though. Staff were friendly and helpful. All rooms are on the second floor so lack of elevator wasn’t a big deal.

10

Chelsea

Jul 29, 2024

·

Stayed 1 night

Excellent staff. Very clean. I like the complimentary snacks and coffee machine!

10

Dawid

Jul 25, 2024

·

Stayed 2 nights

From the outside, the hotel is a little suspect, but any hesitation we may have felt quickly vanished once we spoke to the very friendly and helpful staff at the front desk. The room was very clean, the bed was comfortable, and it had all the usual basic amenities one expects from a hotel. The AC unit was maybe a little loud but it did not bother us. The area also suited us well as it had a few good restaurants, a convenience store, a kids park, Starbucks, all within a short walking distance.

8

Tina

Jul 19, 2023

·

Stayed 3 nights

Hotel was very clean and the staff was friendly. The only downside is the building is very old and it has an old musty smell in the hallways and in the room.

8

Haley

Mar 30, 2023

·

Stayed 1 night

Decent place, friendly staff, fair price only downside for us was there is no coffee pots in the room, there is a coin operated machine in the lobby.

10

Cris

Oct 16, 2023

·

Stayed 1 night

The free popcorn!!

10

Ian

Aug 14, 2024

·

Stayed 1 night

Almost hidden place in a strip mall. Had my reservations pulling in but place is really clean and nice. We had our corgi with us and it was about the least expensive pet friendly spot near Vancouver. They did charge me a $20 fee for the corgi but not a big deal. They offered dog beds and bowls as well. Clean room nothing fancy but nice and comfortable a/c fridge and microwave. The Indian place around the corner was actually really good and it was a quiet neighborhood to take the dog for a walk. Will definitely consider coming again.

10

Caroline

Feb 20, 2025

·

Stayed 2 nights

Simple rooms but very clean and comfortable. The coffee and tea (with snacks) available downstairs was very welcome as well!

8

Shawn

Feb 26, 2024

·

Stayed 1 night

Wasn't sure what to expect when booking this room but I have to say I was pleasantly surprised. Bed was comfortable and clean and had excellent bed linen. The towels were big and fluffy. The rooms were well equipped with almost everything you'd need. The only thing that was missing for me was a coffee maker in the room.

8

Mei

Sep 23, 2023

·

Stayed 2 nights

I wasn’t sure what to expect because of the mixed reviews and I have no idea about the area where the hotel is. It turns out to be a pleasant surprise. It’s tugged in a strip mall, easy to miss. The plaza was busy when I checked in because there is a gym, a liquor store and a bakery there, but feel safe as the entrance is locked and you need a code to get in if the staff is not there. It doesn’t have much amenities, but clean and offers complementary snacks and bottled qater. One thing that is not too convenient for me was breakfast. There is no breakfast place or coffee shop you can get to easily without a car. You can walk about 10-15 minutes to a Tim Hortons which was what I did. Overall it’s a good stay and I would stay there again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $121	2 $120	3 $121	4 $121	5 $121	6 $121	7 $120
8 $121	9 $118	10 $120	11 $121	12 $121	13 $121	14 $121
15 $121	16 $121	17 $121	18 $121	19 $121	20 $128	21 $129
22 $121	23 $121	24 $121	25 $121	26 $121	27 $129	28 $121
29 $121	30 $121

Su	Mo	Tu	We	Th	Fr	Sa
		1 $136	2 $121	3 $119	4 $133	5 $129
6 $130	7 $128	8 $129	9 $132	10 $136	11 $151	12 $153
13 $140	14 $139	15 $140	16 $136	17 $147	18 $158	19 $162
20 $122	21 $119	22 $121	23 $119	24 $121	25 $136	26 $173
27 $138	28 $153	29 $155	30 $151	31 $172

Queens Hotel

Prices for Queens Hotel

Monthly average prices

About this property

Location

Room options

2 Twin Beds

1 Double Bed

1 King Bed

2 Double Beds

Family Suite

Guest reviews of Queens Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Queens Hotel

Prices for upcoming dates