Hotel Jackson

Name: Hotel Jackson
Address: 120 North Glenwood, Downtown Jackson, Jackson, Wyoming, United States of America, Jackson, Teton County, United States of America
Rating: 9.6

"Comfortable beds"

"Well located"

"Superb restaurant"

"Spacious rooms"

"Plenty of shopping options nearby"

"Accommodating staff"

Amenities

Parking
Restaurant
Business Center
Room Service
Valet Parking
Tour Desk

Show all

Property description

Enjoy a range of recreational amenities, including a hot tub, a fitness center, and bicycles to rent. This hotel also features concierge services, babysitting (surcharge), and ski storage.

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Guest reviews

9.6

Exceptional

Based on 313 verified reviews

Who stays here?

Business

8%

Couple

54%

Family

23%

Group

8%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Hotel Jackson earns consistent praise for exceptionally friendly, attentive staff, spotless housekeeping, comfortable well-appointed rooms, and a central, walkable location that makes exploring town easy and convenient access to nearby attractions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Bruce

5 weeks ago

·

Stayed 3 nights

Customer service was amazing. Everything was 5 star

10

Stratos

Feb 19, 2026

·

Stayed 3 nights

Excellent property, great amenities, exceptional hospitality

10

andrea

Feb 17, 2026

·

Stayed 3 nights

Beautiful hotel & great location. I was very upset when I accidentally left my wedding ring in the room the first day, and came back to find everything moved and the ring gone. The management pretty much did nothing the whole stay, and didn't provide turn down service after that. However, after we checked out, Oscar the head of housekeeping found the ring (supposedly in a place I had looked well several times) and heroically brought it to me at the airport. I was very grateful for his extraordinary efforts, while management just threw up their hands. Roof hot tub was neat too. I was disappointed the ski shuttles only ran a few times each day and we ended up having to drive.

6

Judith

Feb 7, 2026

·

Stayed 4 nights

Staff very courteous Heater on steps to hot tub outside on roof not tuned on so we almost fell Coffee in room terrible

10

Mark

Jan 28, 2026

·

Stayed 3 nights

excellent choice

120 North Glenwood, Downtown Jackson, Jackson, Wyoming, United States of America

Location

With a stay at Hotel Jackson, you'll be centrally located in Jackson, steps from Jackson Hole Historical Society and Museum and Jackson Town Square. This hotel is 0.7 mi (1.1 km) from Snow King Resort and 12.6 mi (20.2 km) from Jackson Hole Mountain Resort.

Jackson Hole Valley(0.1 miles)

Jackson Hole Historical Society and Museum(0.1 miles)

Jackson Hole Playhouse(0.1 miles)

Jackson Town Square(0.1 miles)

Jackson Hole’s Elk Antler Arch(0.1 miles)

Million Dollar Cowboy Bar(0.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 03:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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