Name: Hôtel & Suites Normandin Lévis
Address: 535, rue de Bernières, Levis, Canada, Levis, Quebec, CA
Price range: $118–$281 per night
Rating: 9.07

What guests think

Hôtel & Suites Normandin Lévis earns strong praise for very clean, modern rooms, friendly bilingual staff, and a convenient location off the highway, with family suites and amenities like an outdoor hot tub and gym enhancing straightforward, comfortable stays.

Families appreciate the well-designed bunk-bed rooms and practical touches. Recurring frustrations include breakfast policies or limited hot options, the restaurant being across the street, occasional hallway noise, and some complaints about beds or pillows. Road construction and rare check-in delays or pricing concerns appear, but most guests report smooth stays overall. Expect an efficient, family-friendly stopover.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently praise the outdoor hot tub/spa and a decent gym; EV charging and on-site parking add convenience. A few mention crowding or hour restrictions at the spa and mixed experiences with EV charger availability or cost.

Related guest reviews

10

Valiente

Jul 23, 2023

·

Stayed 1 night

Excellent place for an overnight stay during our road trip. would have stayed longer. very clean room, looked to be recently renovated/modernized. 2 ev charging stations were free.

10

Agnes

Oct 29, 2024

·

Stayed 4 nights

Très bien, le SPA extérieur très agréable. Espace relaxation avec vu sur le spa face au soleil à côté d’un poêle trop top

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10

Monica

Aug 20, 2025

·

Stayed 2 nights

Chambre d’hôtel très propre et à proximité du Vieux-Quebec. Il y a des prises pour charger nos véhicules électrique mais au coût de 15$ la nuit. De plus, les déjeuners sont 10$ par personne et ne comprennent rien de chaud sauf des œufs à la coque, donc un peu déçu. Pour le jacuzzi, tu dois réserver l’heure que tu veux y aller. Après 8h, tu ne peux pas y aller avec un enfant, ce qui est quand même tôt étant donné que nous sommes en vacances et partie la plupart du temps toute la journée. Pour la propreté, le service ainsi que la proximité, j’y retournerai.

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6

Francois

Jun 26, 2023

·

Stayed 2 nights

Clean hotel, but : - Bathroom door does not close properly - Only partial cleaning of the room - Breakfast not included - Too many people at the hot tub

10

Roy

May 25, 2025

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Stayed 1 night

We stay here every year. The rooms are spotless and very comfortable. We appreciate the walk-in showers! And having the option to charge the EV is a definite plus!

10

Fernando

Dec 15, 2024

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Stayed 2 nights

Gym could be much better

10

Lisa

Aug 8, 2024

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Stayed 1 night

This hotel was convenient for us as it was quick and easy to get onto the highway the next day. Good options for gas and coffee to go. There is a beautiful walking trail with. Suspension bridge and a waterfall just a 3 minute drive away. The hotel restaurant is a 3 min walk across the street. The morning option of continental breakfast on site was free for kids and extremely convenient. The “hot tub” is quite large and my kids were happy to swim there. Nice gym facilities also.

8

Christa

May 8, 2025

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Stayed 1 night

The facilities were very clean and bring a bathingsuit because the hot tub area is inviting, plus a sitting area with a firetable. The beds comfy, but rooms loud in my opinion

10

Katty

Aug 24, 2025

·

Stayed 2 nights

Bel hôtel, personnel, sympathique, très propre beau gym

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10

Brenda

Oct 2, 2025

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Stayed 2 nights

Great hotel!!!! Staff is friendly, hotel is very clean and great amenities. Hot tub and outdoor sitting area are lovely. Indoor sitting area near gym and in lobby are great. Would absolutely stay here again.

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Cleanliness

Cleanliness is a standout theme, with many calling rooms and common areas spotless. Isolated issues include hair on a counter, stained sheets, or a room not fully cleaned.

Related guest reviews

10

Ton

Oct 17, 2025

·

Stayed 1 night

Very clean rôm , comfortable bed, clean bathroom

10

Cha

Sep 5, 2025

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Stayed 1 night

Very pleasant staff with lovely clean rooms that you can count on.

6

Nicolas

Aug 4, 2023

·

Stayed 1 night

Des taches douteuses sur les draps du lit laissent transparaître un lavage inadéquat.

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6

emanuel

Aug 28, 2023

·

Stayed 2 nights

The front desk employees wouldn’t greet you on your way in. Breakfast was not that good not a lot of choices . And the most important thing the bed and pillows were not comfortable at all. The room was not that well cleaned.

10

Justin

Oct 22, 2025

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Stayed 1 night

Property is immaculate !

6

Michel

Nov 16, 2025

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Stayed 2 nights

Bathroom had some hair on the counter. No continental breakfast.

10

Trish

Sep 20, 2025

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Stayed 1 night

The people, the cleanliness this hotel is excellent!

10

Janet

Jun 17, 2025

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Stayed 1 night

Exceptionally clean and well-appointed property. Highly recommend.

10

Ann-Marie

May 26, 2025

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Stayed 1 night

It was easy to check in, close to lots of amenities and property is well kept. The rooms are very clean and relaxing.

10

Trish

Jun 1, 2025

·

Stayed 1 night

This hotel was spotless, the staff was lovely. The room was quiet and comfortable.

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Rooms

Rooms are modern and thoughtfully laid out, with spacious family options, rain showers, blackout blinds, and useful extras like fridges and microwaves. Some guests report hallway noise or thin walls, bed or pillow discomfort, and occasional AC quirks.

Related guest reviews

6

Whitne

Aug 10, 2025

·

Stayed 1 night

Check in was easy and I was accommodated an early check-in! Girls at front desk were super nice! Shower and bathroom was nice, bathroom had a bench to sit down on to get ready. Modern and had a smart TV and desk area. Nice mirrors. Bed wasn’t comfy and air conditioner would not work for a while, finally after trying everything - at 4am I called down to ask about it and they asked if my window was opened, usually I’m not even aware hotels have windows so I checked and sure enough it was cracked and when I closed it shut the air conditioner kicked back on. There was no sign warning to close window or that window open = ac doesn’t work. They do have a restaurant across the street, but it was not good what so ever. I got molded sour cream that both tasted and smelt like mold. I was just told thank you for letting us know. Over all - a fine hotel for a nights stay off the highway, but I wouldn’t stay for a vacation.

10

Julien

Jun 17, 2025

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Stayed 1 night

Would stay again, their modern shower was awesome

10

Eric

Apr 19, 2025

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Stayed 1 night

Room was quite small but very efficient and comfortable. Lots of dining options around area. My only concern would be getting there could be a little misleading and a very busy street. Try not to arrive at rush hour to not feel overwhelmed if from small town like me.

10

Hugo

Nov 9, 2025

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Stayed 1 night

Clean room. Very spacious. The family room we chose was great for our family of 4.

4

Tom

Aug 17, 2025

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Stayed 1 night

While the hotel in general was ok, the bed was absolutely terrible. We both suffered a sleepless night

10

LARA

Aug 2, 2025

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Stayed 1 night

Easy check-in, clean and comfortable room. Pillows on the large bed were flat. Kids bunk beds were perfect.

8

Kory

Sep 2, 2025

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Stayed 1 night

Always an easy choice when we are driving through the area. Spacious rooms and convenient

10

Michael

Sep 6, 2024

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Stayed 1 night

We were upgraded to a nicer roomer when we checked in. The location worked well for us and their room darkening blinds were amazing.

4

Kelsey

Jan 10, 2025

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Stayed 2 nights

Nice hotel but very loud. Walls are paper thin and you can hear EVERYTHING. Dont expect to sleep in at this hotel

6

Patrice

Jul 12, 2025

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Stayed 1 night

Great access just off the highway but the room felt sterile, the bed was not comfortable and the only 2 pillows (1 per sleepers) were very thin.

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Service

Service is widely described as friendly, bilingual, and efficient, with smooth check-ins and helpful front-desk staff. A few report poor welcomes, long waits for rooms to be ready, or inconsistent communication about inclusions.

Related guest reviews

4

Thomas

Dec 29, 2025

·

Stayed 1 night

Très mauvais accueil et chambre pas prête à l’heure.

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10

Darren

Mar 9, 2025

·

Stayed 1 night

A quick overnight visit on a long drive home. The front desk staff were friendly and helpful. The room was exceptionally clean and well appointed. The bed was very comfortable and the hotel was quiet for a good night sleep. Will definitely stay again if in the area.

10

Eric

Oct 5, 2025

·

Stayed 1 night

Front desk staff are extremely helpful. Speak fluent English and French.

10

Erick

May 27, 2024

·

Stayed 1 night

Very friendly staff

10

Yancie

Sep 21, 2025

·

Stayed 1 night

Personnel accueillant, rapidité pour l’arrivée et upgrade de chambre très apprécié ! Tres satisfait !

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6

Sebastiano

Oct 7, 2023

·

Stayed 1 night

My wife and I arrived at the hotel after a 7.5 hours drive and when we got there we were told that the room wasn’t ready to wait a couple of minutes after a 45 minute wait which was frustrating at the least our room was ready very upsetting will not stay there on the way home from New Brunswick.

10

Adalgisa

Dec 31, 2025

·

Stayed 4 nights

Great staff! Julian was extremely helpful!! Very comfortable room!

2

Ribomaphil

Jun 28, 2025

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Stayed 1 night

Not recommendable in terms of service and rates.

4

Claude

Mar 9, 2023

·

Stayed 2 nights

Réception, arrogance. Service aux chambres inexistant Clés démagnétisés tous les jours En trois jours de séjour , aucun nettoyage ou remplissage tel café

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10

Gisele

Oct 5, 2025

·

Stayed 1 night

Reception was very welcoming friendly

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Location

Convenient for road trips, close to Highway 20 and many restaurants, and within a short drive of Québec City. Several note road construction or busy streets made access or navigation less straightforward during their stays.

Related guest reviews

10

JUDY

Jul 19, 2025

·

Stayed 1 night

Great location,closerto restaurants and supermarket,onsite parking, staffs is very friendly.

10

René

Jun 20, 2025

·

Stayed 1 night

autoroute facilement accessible

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10

Anne-Marie

Oct 1, 2023

·

Stayed 1 night

Très propre, l’hôtel est neuf. C’est un très bon rapport qualité prix. Le secteur est pratique, facile d’accès, mais vu sur autoroute ou stationnement.

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8

xiaofeng

Oct 7, 2024

·

Stayed 1 night

Convenient location and clean hotel

10

Eric

Apr 19, 2025

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Stayed 1 night

Room was quite small but very efficient and comfortable. Lots of dining options around area. My only concern would be getting there could be a little misleading and a very busy street. Try not to arrive at rush hour to not feel overwhelmed if from small town like me.

10

Michel

Oct 16, 2025

·

Stayed 1 night

Facile d'accès

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8

Richard

Mar 27, 2023

·

Stayed 1 night

A perfect place to stay to visit the historic Quebec City. Only 20 minutes from downtown.

10

Michael

Jun 24, 2025

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Stayed 1 night

Staff were very friendly and were more than happy to serve us in English. The hotel was modern, clean and well appointed. The location was very easy to access from Hwy 20. I would recommend this hotel.

10

Sally

Aug 3, 2024

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Stayed 1 night

Very convenient location right off the highway with grocery stores and parks nearby - great place to stop on a road trip.

8

Ghislain

Oct 9, 2023

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Stayed 1 night

Près de la tête des ponts et des axes routiers Choix de restauration et autres services tout près. Bon rapport qualité prix

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Dining

Breakfast feedback is mixed: some enjoy the continental spread or kid discounts, while others find limited hot options or unexpected charges. Multiple reviews note the associated restaurant is across the street rather than in the building.

Related guest reviews

8

Angelina

Apr 7, 2024

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Stayed 1 night

Nice place to stay but not the breakfast

10

Sonia

Jul 8, 2025

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Stayed 1 night

Everything we needed for our stay! Great breakfast and helpful staff!

6

Rick

Aug 30, 2024

·

Stayed 1 night

Advertised breakfast included but were charged anyways

10

Monica

Aug 20, 2025

·

Stayed 2 nights

Chambre d’hôtel très propre et à proximité du Vieux-Quebec. Il y a des prises pour charger nos véhicules électrique mais au coût de 15$ la nuit. De plus, les déjeuners sont 10$ par personne et ne comprennent rien de chaud sauf des œufs à la coque, donc un peu déçu. Pour le jacuzzi, tu dois réserver l’heure que tu veux y aller. Après 8h, tu ne peux pas y aller avec un enfant, ce qui est quand même tôt étant donné que nous sommes en vacances et partie la plupart du temps toute la journée. Pour la propreté, le service ainsi que la proximité, j’y retournerai.

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10

Carlo

Aug 12, 2025

·

Stayed 1 night

Only downfall was they didn’t tell us we had to go across the street to eat breakfast

10

mart

Aug 22, 2024

·

Stayed 2 nights

Propreté parfait. Accueuil et service parfait. Déjeuner continental très bon . Le resto n'est pas sur place, il est de l'autre côté de la rue.

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6

Michel

Nov 16, 2025

·

Stayed 2 nights

Bathroom had some hair on the counter. No continental breakfast.

6

Sheila

Jul 5, 2025

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Stayed 1 night

Just a note that if you have 4 guests in a room, only two free breakfast vouchers are given. The other two guests get 20% off coupons for the restaurant across the street. This wasn’t the case the last time we stayed there

8

Francois

Jul 22, 2025

·

Stayed 3 nights

Bed in first room was not good. They kindly offer a different room which was ok. Continental breakfast is a bit expensive for what it offers, you should avoid the breakfast

10

Rafaelle Tétreault

Jul 27, 2025

·

Stayed 1 night

Nous avons tout adoré de notre séjour à cet hôtel! Calme, propre, accueillant. Nous avons beaucoup aimé les rabais pour le restaurant Normandin, juste en face. Très pratique! Nous y retournerons, c'est certain!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$135
February	$139
March	$112
April	$115
May	$136
June	$139
July	$148
August	$171
September	$135
October	$136
November	$118
December	$120

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $175	19 $176
20 $152	21 $179	22 $215	23 $214	24 $281	25 $181	26 $209
27 $130	28 $166	29 $161	30 $209

Su	Mo	Tu	We	Th	Fr	Sa
				1 $193	2 $205	3 $225
4 $140	5 $159	6 $171	7 $167	8 $172	9 $192	10 $234
11 $180	12 $197	13 $176	14 $183	15 $175	16 $193	17 $200
18 $150	19 $181	20 $164	21 $156	22 $145	23 $153	24 $152
25 $118	26 $131	27 $165	28 $160	29 $129	30 $132	31 $140

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Monthly average prices

About this property

Location

Room options

Chambre Urbaine Versatile Superiorérieure King

Chambre Urbaine 1 Lit King

Chambre Urbaine Adaptee Versatile

Deluxe Studio Suite, Balcony

Family Double Room

Superior Room

Superior Double Room

Chambre Urbaine 1 Lit Queen

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hôtel & Suites Normandin Lévis

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Prices for upcoming dates