Bangtao Tropical Residence Resort and Spa

Wonderful room

The rooms ac broke, the bathrooms were dirty, the toilets look old and worn out. Couldn’t even use main room it was so hot. WiFi was terrible it went out every 30min. The property looked abandoned, when we arrived there wasn’t a single light on at the property at night. The lights flicker all night on and off. It’s off a peaceful away from the busy streets but a little hard to get in and out off daily you have to take a grab or have a car. It’s not close enough to walk to anything

The pictures were along time in the past, we booked for 6 nights and only stayed 3, because we payed in advance we were not entertainment at the property with a refund,as this was a once in a lifetime holiday for our 40th wedding anniversary it was so disappointing, Our room was on the second floor 10 to 12 feet away from the boundary overlooking a building site doing groundwork, there were other smaller things wrong that made our stay not worth staying for the duration. The noise from early morning to cement trucks late in the evening. Twice we were told to talk to the manager, conveniently he could not be found and the second time he was in a meeting. In general this is one of the worst places i have ever stayed and would advise you not to spend your money on this hotel.

Staff was ok room was huge and nice -few issues with cleaning and Wi-Fi

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