Kos City Sunstone Hotel

We only stayed for one night but the staff were very welcoming and even allowed us to stay in our room the following day until our ferry at 8pm. Thank you ! Our only issue was that the window out to the balcony was old and rattled in the breeze. It was also unable to keep out the noise of the traffic. We noticed that some rooms had had their old windows replaced. This may be an ongoing project.

Welcoming and very friendly staff. Clean and well located. Highly recommend and will stay again!

I reserved the most expensive room with full sea view from Expedia, and all I got was a miserable Sea view from the site, the bathrooms are terrible. This is not my standard.

Nice area but hotel condition is not so nice bathroom was terrible

We stayed here during our honeymoon and couldn’t have been happier with our experience. The hospitality was outstanding — the staff went above and beyond for us multiple times. From the moment we arrived, the reception team was incredibly kind, always greeting us with a smile and responding quickly to anything we needed. One evening, our air conditioning started dripping, and they had it fixed right away without hesitation. The manager was exceptional. We saw her every day, and she always took the time to check in with us, asking how we were enjoying our stay and if we needed anything. When we had a small issue with a third-party tour we had booked, she and the reception team helped us contact them and figure out the best options. She also gave us so many helpful recommendations for things to do in Kos and the surrounding area — every suggestion we tried was spot on. The entire place was spotless. Housekeeping did a great job, always friendly and smiling, and our room was cleaned each morning without fail. Breakfast every day was delicious, with plenty of variety and a beautiful view to enjoy it with. We are so happy we chose to stay here and would recommend it to anyone. Truly the best hospitality and service we’ve experienced — it made our honeymoon extra special.