Mandarin Oriental, Macau

Name: Mandarin Oriental, Macau
Address: Avenida Dr Sun Yat Sen, NAPE, Macau City Centre, Macau, Macau SAR, Macau City Centre, MO
Price range: $212–$1,550 per night
Rating: 9.15

From

$282

/ night

Select dates to see prices and availability

From

$282

/ night

About this property

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional features at this hotel include ...

Amenities

Business amenities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available on request).

Dining

Grab a bite to eat at Vida Rica, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.

Rooms

Make yourself at home in one of the 213 air-conditioned rooms featuring minibars and DVD players. Your bed comes with down comforters and premium bedding. 42-inch plasma televisions are provided, with cable programming available. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Location

A stay at Mandarin Oriental, Macau places you in the heart of Macau, within a 5-minute drive of Macau Science Center and Guan Yin Statue Waterfront Park. This family-friendly hotel is 4.8 mi (7.7 km) from Cotai Strip and 5 mi (8 km) from Venetian Macao Casino.

What's nearby

MGM Macau Casino(0.1 miles)
Statue of Guan Yin(0.4 miles)
Wynn Macau Casino(0.5 miles)
Guan Yin Statue Waterfront Park(0.5 miles)
Casino Lisboa(0.6 miles)
Macau-Taipa Bridge (Old Bridge)(0.6 miles)
Almeida Ribeiro Street(0.6 miles)
Kampek Paradise Casino(0.6 miles)
BONA Cinema(0.7 miles)
Macau Tower Convention and Entertainment Centre(0.7 miles)
Sai Van Lake(0.8 miles)
Cineteatro Macau(0.8 miles)
Macau Science Center(0.8 miles)
New Yaohan Department Store(0.8 miles)
Macau Tower(0.8 miles)
Macau Intl. Airport (MFM)(5.4 miles)
Zhuhai (ZUH-Jinwan)(29.5 miles)
Hong Kong International Airport (HKG)(33.9 miles)

Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service

Show all

Location

Avenida Dr Sun Yat Sen, NAPE, Macau City Centre, Macau, Macau SAR

MGM Macau Casino (0.1 miles)

Statue of Guan Yin (0.4 miles)

Wynn Macau Casino (0.5 miles)

Guan Yin Statue Waterfront Park (0.5 miles)

Casino Lisboa (0.6 miles)

Macau-Taipa Bridge (Old Bridge) (0.6 miles)

More location info

Room options

Deluxe Room, 1 King Bed, City View

Room details

1 King Bed

Sleeps 2

430 ft²

Air Conditioning

Separate Bathtub and Shower

Private Bathroom

Suite, 1 King Bed (Waterfront)

Room details

1 King Bed

Sleeps 3

752 ft²

Separate Dining Area

Air Conditioning

Separate Bathtub and Shower

Private Bathroom

Room, 1 King Bed (Premier View)

Room details

1 King Bed

Sleeps 3

592 ft²

Air Conditioning

Separate Bathtub and Shower

Private Bathroom

Deluxe Room, 1 King Bed (Tower View)

Room details

1 King Bed

Sleeps 2

430 ft²

Air Conditioning

Separate Bathtub and Shower

Private Bathroom

Deluxe Suite, 1 King Bed

Room details

1 King Bed

Sleeps 3

980 ft²

Separate Dining Area

Air Conditioning

Separate Bathtub and Shower

Private Bathroom

Suite, 2 Twin Beds (Waterfront)

Room details

2 Twin Beds

Sleeps 3

Air Conditioning

Separate Bathtub and Shower

Private Bathroom

Deluxe Suite, 1 King Bed (Tower)

Room details

1 King Bed

Sleeps 3

980 ft²

Separate Dining Area

Air Conditioning

Separate Bathtub and Shower

Private Bathroom

Room, 1 King Bed (Mandarin Premier View)

Room details

1 King Bed

Sleeps 3

667 ft²

Air Conditioning

Separate Bathtub and Shower

Private Bathroom

Suite, 2 Twin Beds (Waterfront Tower)

Room details

2 Twin Beds

Sleeps 3

Air Conditioning

Separate Bathtub and Shower

Private Bathroom

Deluxe Twin Room, Lake View

Room details

2 Full Beds

Sleeps 3

462 ft²

Air Conditioning

Separate Bathtub and Shower

Private Bathroom

Presidential Suite, 2 Bedrooms

Room details

1 King Bed

and

2 Full Beds

Sleeps 4

3674 ft²

Separate Dining Area

Air Conditioning

Separate Bathtub and Shower

Private Bathroom

Panoramic Suite, 1 King Bed

Room details

1 King Bed

Sleeps 3

872 ft²

Separate Dining Area

Air Conditioning

Separate Bathtub and Shower

Private Bathroom

Panoramic Suite, 1 King Bed (Tower)

Room details

1 King Bed

Sleeps 3

872 ft²

Separate Dining Area

Air Conditioning

Separate Bathtub and Shower

Private Bathroom

Deluxe Room, 1 King Bed, Lake View

Room details

1 King Bed

Sleeps 3

462 ft²

Air Conditioning

Separate Bathtub and Shower

Private Bathroom

Deluxe Twin Room, Bay View

Room details

2 Full Beds

Sleeps 3

462 ft²

Air Conditioning

Separate Bathtub and Shower

Private Bathroom

Deluxe Room, 1 King Bed, Bay View

Room details

1 King Bed

Sleeps 3

462 ft²

Air Conditioning

Separate Bathtub and Shower

Private Bathroom

Suite, 1 King Bed (Waterfront Tower)

Room details

1 King Bed

Sleeps 3

752 ft²

Separate Dining Area

Air Conditioning

Separate Bathtub and Shower

Private Bathroom

Guest reviews of Mandarin Oriental, Macau

9.2

Superb

Based on 1,433 verified reviews

Who stays here?

Business

16%

Couple

37%

Family

22%

Group

15%

Solo

What guests think

AI-generated summary based on recent guest reviews

At Mandarin Oriental, Macau, reviewers consistently praise the serene atmosphere, spacious rooms with scenic views, and a convenient, walkable location near casinos and sights, plus a well-regarded breakfast and elegant bar.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

Service stands out as warm, personalized, and highly responsive, with several guests noting exceptional assistance. Some drawbacks include occasional check in delays, dated or confusing in room controls, a weak air conditioner report, and a few cleanliness lapses such as smoke odor or an unclean cup. Overall, expect a calm, upscale stay with attentive hospitality in a convenient setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests commonly mention the elegant bar, describing evening cocktails as a highlight. Little else about on-site facilities is discussed.

Related guest reviews

Fumihiko

Jan 8, 2026

Stayed 1 night

スタッフの案内から barのちょっとしたサービスも非常に心地良い❗️

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Angie

Aug 22, 2023

Stayed 1 night

I like the hotel very much. The staff are really nice and helpful. The most impressive is that it's an environmental friendly hotel. They try to consume less plastics, eg. the bamboo-made tooth brush and paper-form tooth paste. it's a fantastic hotel. I definitely will visit again.

Kathleen

Mar 8, 2025

Stayed 1 night

Our favorite place to stay in Macau! Always a warm welcome and wonderful service. Evening cocktails in the elegant bar are a treat. The breakfast buffet is comprehensive catering to all tastes.

YOKo

Sep 27, 2024

Stayed 1 night

帰りの送迎サービスが良かった。スタッフも皆、親切で良かった。

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SAM

Jun 25, 2024

Stayed 1 night

True 5 star hotel and easily the best hotel I’ve stayed at in the world. (I’ve stayed at a lot of 5 star places). The rooms are exceptional and spacious. Very close to the MGM and the bar is great for a late evening night cap. Highly recommend.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback on cleanliness is mixed: one review praised a clean room and attentive turndown, but a few lapses were noted. Issues included a smoke odor in a non smoking room and a cup that appeared not properly cleaned.

Related guest reviews

Sze Man

Jul 31, 2024

Stayed 1 night

清潔不夠細緻，茶杯中有上手客人留下的水

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Hiu Ming

Nov 25, 2024

Stayed 1 night

服務真係100分，除了有小蛋糕和水果拼盤贈送之外，仲有一支紅酒，包裝很精美，很易入口，房內的餐具茶壺茶杯都很高級，有什麼需要直接WhatsApp佢哋， 5分鐘內一定有人上門過嚟幫你。黃昏時，還有人幫你開床，再補充返啲水和幫你執多一次房，非常之好。下次一定會再住呢間酒店。

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Amy

Feb 16, 2025

Stayed 3 nights

It was such a beautiful stay from the moment you step into the hotel. The location was superb with a very nice water view, the room is clean and spacious. Definitely would love to stay again!

May 7, 2024

Stayed 1 night

It was supposed to be a non-smoking room, but there was a strong smell of cigarettes. The staff who handled my check-in offered me a room exchange, but I declined because I had already unpacked my belongings. Even though there was a warning sign prohibiting smoking in the room itself, it smelled like it was a smoking room. It was very disappointing that the Mandarin Oriental brand and trust were completely lost. Is it because it's Macau or what? impossible.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and quiet with scenic water or tower views, and some tech conveniences. However, a few guests noted dated or confusing controls, a weak air conditioner on arrival, and isolated comfort issues like an uncomfortable mattress.

Related guest reviews

SU CHEN

Nov 24, 2023

Stayed 2 nights

房間空間很舒適

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Hok Yin

Dec 18, 2023

Stayed 1 night

Everything is good. The wooden fixtures look a bit old. Consider more sports channels, say premier leagues football on the weekends.

Patrick

Aug 31, 2023

Stayed 3 nights

Room was spacious and staff was very responsive

Chee Kong

Dec 26, 2024

Stayed 3 nights

very personalized service Including red wine in the room Different channels AirPlay on TV Sea View overlooking the Macau Tower And Fireworks The Best Hotel in Macau!

rui

Aug 29, 2025

Stayed 2 nights

Great location and beautiful rooms and breakfast

Amy

Feb 16, 2025

Stayed 3 nights

It was such a beautiful stay from the moment you step into the hotel. The location was superb with a very nice water view, the room is clean and spacious. Definitely would love to stay again!

Kwan Wai David

Dec 16, 2024

Stayed 2 nights

文華東方是品牌保證，員工態度專業，但也有啼笑皆非的情況，例如入住登記時房咭設定弄了好一陣子，我想員工嘗試了有10次，又如房間有些設備令人有些糊塗，例如桌面充電設備我懷疑有保養维修問題，充電速度比較我用自家充電池要緩慢。此外，我花了十幾分鐘才能弄清楚房間的照明如何開关。

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kit chuen

Dec 29, 2023

Stayed 1 night

床褥枕頭一般，床褥訓到腰骨痛

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SAM

Jun 25, 2024

Stayed 1 night

Tsz Kwan Phoebe

Oct 7, 2024

Stayed 1 night

Delayed checkin weak air condition upon arrival Polite staffs great view

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as warm, personalized, and highly responsive, with staff frequently going above expectations. A couple of reviews mention slow or troublesome check in.

Related guest reviews

Sammy

Mar 28, 2025

Stayed 5 nights

Service was at the top. Best hotel so far.

Marwan

Oct 31, 2025

Stayed 2 nights

Great service and hotel accomodations

Fumihiko

Jan 8, 2026

Stayed 1 night

スタッフの案内から barのちょっとしたサービスも非常に心地良い❗️

Translate

Alexander

Mar 1, 2025

Stayed 3 nights

Best hotel ever. Perfect service. Supr friendly staff.

Kathleen

Mar 8, 2025

Stayed 1 night

Our favorite place to stay in Macau! Always a warm welcome and wonderful service. Evening cocktails in the elegant bar are a treat. The breakfast buffet is comprehensive catering to all tastes.

Kwan Wai David

Dec 16, 2024

Stayed 2 nights

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Ho Chee

Dec 27, 2024

Stayed 3 nights

Title: Exceptional Service from Shea – A Truly Memorable Stay I had the pleasure of staying at Mandarin Oriental (Macau) recently, and I want to highlight the exceptional service I received from one of the staff members, Shea. During my stay, I encountered an issue with my ferry booking through an app, and I wasn't able to receive a confirmation email. I was quite stressed, but Shea immediately stepped in to help. Not only did she assist with sorting out my booking, but she also went above and beyond by accompanying me to the harbour. There, she spoke with the receptionist when they were unwilling to issue a physical ticket, as I couldn’t access my boarding pass. Shea’s dedication and kindness were truly remarkable, and she ensured I could travel without further stress. Thanks to her efforts, my experience in Macau was made so much easier and more enjoyable. I highly recommend staying at Mandarin Oriental (Macau)—the hospitality here is top-notch, and the staff is incredibly caring. If I ever return to Macau, I will definitely stay at this hotel again. Thank you, Shea, and the entire team at [Hotel Name], for such a wonderful experience!

Tsz Kwan Phoebe

Oct 7, 2024

Stayed 1 night

Delayed checkin weak air condition upon arrival Polite staffs great view

Constance

Oct 31, 2025

Stayed 1 night

房間非常好，服務態度也很好

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Frederic

Feb 25, 2025

Stayed 2 nights

Extemly attentive and personal service!

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AI-generated summary based on recent guest reviews

Location

Location is convenient and walkable to major sights, with easy access to casinos and shopping, plus scenic waterfront views. Several guests also valued the calm setting away from crowds.

Related guest reviews

Bo Ki Bonnie

Jul 7, 2023

Stayed 1 night

Wonderful Stayed for one night here, with amazing view, great breakfast and friendly staff with good service.

Chee Kong

Dec 26, 2024

Stayed 3 nights

very personalized service Including red wine in the room Different channels AirPlay on TV Sea View overlooking the Macau Tower And Fireworks The Best Hotel in Macau!

rui

Aug 29, 2025

Stayed 2 nights

Great location and beautiful rooms and breakfast

Amy

Feb 16, 2025

Stayed 3 nights

It was such a beautiful stay from the moment you step into the hotel. The location was superb with a very nice water view, the room is clean and spacious. Definitely would love to stay again!

Kathleen

Jun 26, 2023

Stayed 3 nights

We loved the Mandarin Oriental! The property is a quiet oasis with easy access to neighboring casino resorts and upscale shopping. We didn't want to stay among crowds or chaos - the Mandarin was perfect. We ventured out but knew we could return to a calm and relaxing atmosphere. The hotel staff is wonderful - service is top notch. Additionally, the location is an easy walk to the Ruins of St Paul and the interesting neighborhood around that area.

SAM

Jun 25, 2024

Stayed 1 night

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives strong feedback for quality and variety. The bar is also appreciated for evening drinks.

Related guest reviews

Bo Ki Bonnie

Jul 7, 2023

Stayed 1 night

Wonderful Stayed for one night here, with amazing view, great breakfast and friendly staff with good service.

Fumihiko

Jan 8, 2026

Stayed 1 night

スタッフの案内から barのちょっとしたサービスも非常に心地良い❗️

Translate

rui

Aug 29, 2025

Stayed 2 nights

Great location and beautiful rooms and breakfast

Kathleen

Mar 8, 2025

Stayed 1 night

Our favorite place to stay in Macau! Always a warm welcome and wonderful service. Evening cocktails in the elegant bar are a treat. The breakfast buffet is comprehensive catering to all tastes.

SAM

Jun 25, 2024

Stayed 1 night

Was this helpful?

AI-generated summary based on recent guest reviews

Kit Sing Stephen

Aug 10, 2026

Stayed 4 nights

This time I stayed for four nights; the hotel staffs were all great especially the butler assigned to my room Mitchell, she was so helpful and think ahead what a guest needed. Well Done

Michael

Jun 20, 2026

Stayed 3 nights

The hotel stay is wonderful. The staff are very helpful. The hotel is very luxurious. Not only did the staff cleaned the room, they also organized my stuff. Highly recommended.

Kwok

Apr 19, 2026

Stayed 2 nights

Clean room, very nice and friendly staffs but not very convenient place

Rebecca

Apr 3, 2026

Stayed 1 night

Our stay was perfection from start to finish. The hotel is in immaculate condition, and the flawless cleanliness of our room truly impressed us. While the property is stunning, it is the staff that makes it world-class. A special thank you to the Front Desk staff for the seamless, warm welcome and to the Concierge team, whose expertise and proactive assistance were far beyond expectations. Their attention to detail and genuine care made our visit truly unforgettable. This is world-class service at its finest!

Jin

Mar 5, 2026

Stayed 1 night

Great hotel

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Mandarin Oriental, Macau

Is parking available at the hotel?

Parking is available on-site and is uncovered. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee of approximately MOP 298 per person. Children aged 12 and younger eat free breakfast.

Does the hotel allow pets?

No pets or service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of MOP 350 per vehicle (maximum occupancy 6). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the hotel offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to local attractions?

The hotel is located in the heart of Macau, within a 5-minute drive of Macau Science Center and Guan Yin Statue Waterfront Park. It is 0.6 miles from Casino Lisboa and 5 miles from Venetian Macao Casino.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool, which is accessible from 7:00 AM to 8:00 PM. The pool is available seasonally.

What are the hotel's policies regarding children?

Children aged 12 years old and younger can stay free when occupying the parent or guardian's room using existing bedding. Up to three children can stay free.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of MOP 690 per day. Advance request or confirmation is required for rollaway beds.

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Prices for upcoming dates

September 2026

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $822	2 $1,550	3 $1,536
4	5 $517	6 $225	7 $241	8 $275	9 $493	10 $521
11 $379	12 $328	13 $319	14 $319	15 $261	16 $407	17 $485
18 $261	19 $318	20 $295	21 $281	22 $323	23 $407	24 $459
25 $316	26 $282	27 $270	28 $262	29 $297	30 $407	31 $514

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $283	22 $233	23 $236	24 $235	25 $702	26 $360
27 $212	28 $216	29 $224	30 $216