Name: Holiday Inn A55 Chester West by IHG
Address: Westbound A55, Nr Chester, Northop Hall, Hawarden, Wales, United Kingdom, Hawarden, Clwyd, GB
Price range: US$59–US$273 per night
Rating: 8.1

What guests think

Across the reviews, guests consistently highlight the friendly, helpful staff and generally clean, comfortable rooms, while many also enjoy the on site restaurant and a breakfast that’s considered good value with a decent selection.

The roadside setting just off the A55 is easy to access and convenient for drivers, with ample parking. Some rooms feel dated and would benefit from refurbishment, with reports of weak showers, small TVs, and a lack of bedside power sockets. There are isolated reports of cold breakfast items, a faulty coffee machine, and a stretched front desk. Overall, Holiday Inn A55 Chester West by IHG suits road-trippers seeking friendly service and straightforward comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ample on-site parking and a bar/restaurant are noted, with several roadside food outlets nearby. No other facilities are consistently mentioned in reviews.

Related guest reviews

10

Stephanie

1 Jun 2023

·

Stayed 1 night

Great stay. We haven’t been for around 6 years so we’re pleasantly surprised it was still as it was back then. Comfortable and clean, with a nice restaurant and friendly staff

10

Florin

30 Jun 2025

·

Stayed 4 nights

I had a lovely experience here. Starting from reception I was welcomed by Veronika a professional friendly receptionist oriented to the customer needs. The entire staff which I meted here was lovely, helpful and nice with everyone. The rooms was clean, free from odor or anything bad. The accommodation was fantastic, loads of parking spaces, restaurants close and in the hotel with very delicious meals. At restaurant I was greeted by Mrs Maria, a multi language speaker lady who was carefully helping everyone in the restaurant to have a wonderful experience. Thank you everyone. I definitely look to come back. Cheers, Flo.

10

Sahibjeet

29 Apr 2025

·

Stayed 3 nights

Nicely located with extremely good and helpful staff at the restaurant.

8

Rebecca

9 Jan 2023

·

Stayed 2 nights

The hotel was very well presented and clean, the room was very clean, tidy and big in size, the room service was good, was very impressed with the quality of food and portion size! Overall we were very pleased and would stay again

10

Graham

27 Jan 2023

·

Stayed 1 night

Great food, service and drink, perfect.

10

william

6 Jul 2024

·

Stayed 2 nights

2 nights very good dining roof staff great ,very friendly

6

wayne

15 Oct 2024

·

Stayed 1 night

Stayed one night en route to a meeting in Ynys Mon. Easy to access and wide range of food outlets around the hotel.

10

Mark

13 Sept 2023

·

Stayed 1 night

We used this hotel for an overnight stay on the way to our holiday. The reception staff greeted us with a smile and were extremely helpful. Our room was spacious, spotless and comfortable. We enjoyed a lovely meal in the restaurant. Tasty and real good value. Would throughly recommend.

6

Lesley

21 Jul 2023

·

Stayed 1 night

Convenient for our needs. Typical Holiday Inn. Restaurant menu limited and pricey considering Macdonalds and OK Diner on site

8

Katrina

23 Jul 2024

·

Stayed 2 nights

Located literally on the busy A55 (I did not hear traffic overnight), but has the benefit of a McDonalds, OK Diner, Starbucks for a decent coffee and a Shell garage (in addition to the bar/restaurant in the hotel itself). Ample parking, lovely staff, really clean although needs a bit of a refurb in my opinion. Shower not great in terms of power, small TV, no plugs by bed, in my room anyway. Mattress had seen better days, there was a dip on one side. Pillows weren't great but these could be changed if requested. Some oat milk sachets would be a good offering these days for the hospitality tray. Air con unit in the room was a pleasant surprise on a very warm weekend. Apprecatied that. Overall, a good enough stay, No complaints, just feedback.

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Cleanliness

Cleanliness is praised across many stays, with rooms often described as spotless. A few comments note odours or maintenance lapses, such as a smelly corridor or carpets that felt unclean.

Related guest reviews

6

Natalie

20 Sept 2025

·

Stayed 2 nights

Hotel room was very dated. No plugs near the bed which was frustrating. shower not great. duvet cover on inside out. carpet didn’t feel very clean. all in all, this hotel needs some serious TLC!

10

Stephanie

1 Jun 2023

·

Stayed 1 night

Great stay. We haven’t been for around 6 years so we’re pleasantly surprised it was still as it was back then. Comfortable and clean, with a nice restaurant and friendly staff

10

Paula

27 May 2024

·

Stayed 2 nights

Welcoming friendly staff lovely clean comfy beds

10

S

14 Sept 2024

·

Stayed 1 night

Clean and spacious very good quality

8

Derek

14 Sept 2024

·

Stayed 1 night

One night business stop over Fast checkin Nice room Good WiFi Hotel needs a freshen up But tatty Corridor smelly

10

Rob

7 Oct 2025

·

Stayed 2 nights

Very clean room excellent service

8

Emma

25 Nov 2024

·

Stayed 1 night

The hotel was easy to get to. Staff were very helpful & friendly & the hotel was clean. I would definitely recommend

8

Anne

10 Jul 2023

·

Stayed 1 night

Hotel was clean. Staff very welcoming. Location was convenient.

10

Mark

13 Sept 2023

·

Stayed 1 night

We used this hotel for an overnight stay on the way to our holiday. The reception staff greeted us with a smile and were extremely helpful. Our room was spacious, spotless and comfortable. We enjoyed a lovely meal in the restaurant. Tasty and real good value. Would throughly recommend.

8

Katrina

23 Jul 2024

·

Stayed 2 nights

Located literally on the busy A55 (I did not hear traffic overnight), but has the benefit of a McDonalds, OK Diner, Starbucks for a decent coffee and a Shell garage (in addition to the bar/restaurant in the hotel itself). Ample parking, lovely staff, really clean although needs a bit of a refurb in my opinion. Shower not great in terms of power, small TV, no plugs by bed, in my room anyway. Mattress had seen better days, there was a dip on one side. Pillows weren't great but these could be changed if requested. Some oat milk sachets would be a good offering these days for the hospitality tray. Air con unit in the room was a pleasant surprise on a very warm weekend. Apprecatied that. Overall, a good enough stay, No complaints, just feedback.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, but several feel dated and would benefit from refurbishment. Common drawbacks include weak showers, small TVs, a lack of bedside sockets, and occasional mattress dips, noise, or small baths or hot water issues.

Related guest reviews

6

Natalie

20 Sept 2025

·

Stayed 2 nights

Hotel room was very dated. No plugs near the bed which was frustrating. shower not great. duvet cover on inside out. carpet didn’t feel very clean. all in all, this hotel needs some serious TLC!

8

Derek

14 Sept 2024

·

Stayed 1 night

One night business stop over Fast checkin Nice room Good WiFi Hotel needs a freshen up But tatty Corridor smelly

8

Deb

12 Jul 2024

·

Stayed 1 night

Room was comfortable and clean. Disappointing that there was no biscuits in the room. Breakfast items were cold.

10

Kyungwon

5 Jul 2024

·

Stayed 2 nights

good condition, quiet

10

senty

4 Feb 2025

·

Stayed 1 night

Spacious rooms

8

Joan

18 Sept 2024

·

Stayed 1 night

Had to move to another room as shower did not function. Staff pleasant and helpful

8

Laura

3 Nov 2024

·

Stayed 1 night

Polite reception staff, spacious room , good night sleep

8

Katrina

23 Jul 2024

·

Stayed 2 nights

Located literally on the busy A55 (I did not hear traffic overnight), but has the benefit of a McDonalds, OK Diner, Starbucks for a decent coffee and a Shell garage (in addition to the bar/restaurant in the hotel itself). Ample parking, lovely staff, really clean although needs a bit of a refurb in my opinion. Shower not great in terms of power, small TV, no plugs by bed, in my room anyway. Mattress had seen better days, there was a dip on one side. Pillows weren't great but these could be changed if requested. Some oat milk sachets would be a good offering these days for the hospitality tray. Air con unit in the room was a pleasant surprise on a very warm weekend. Apprecatied that. Overall, a good enough stay, No complaints, just feedback.

2

Nick

7 Oct 2023

·

Stayed 1 night

Noisy room peeling paint breakfast food uncooked never to return

10

michael

17 Nov 2024

·

Stayed 1 night

Lovely hotel, only one thing is water not hot enough for a bath and also bath very small, breakfast was lovely everything hot and large choice. Lady on desk was really nice , felt sorry for her running around on her own , felt should have more staff on but she kept smiling .

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AI-generated summary based on recent guest reviews

Service

Service is a strong point: guests repeatedly highlight friendly, helpful staff across reception and the restaurant, with efficient check-in. One review mentioned the desk being stretched, but staff remained cheerful.

Related guest reviews

10

Michael

31 Jan 2023

·

Stayed 1 night

The two receptionists on arrival were a pleasure and an assest to the hotel.

10

Florin

30 Jun 2025

·

Stayed 4 nights

I had a lovely experience here. Starting from reception I was welcomed by Veronika a professional friendly receptionist oriented to the customer needs. The entire staff which I meted here was lovely, helpful and nice with everyone. The rooms was clean, free from odor or anything bad. The accommodation was fantastic, loads of parking spaces, restaurants close and in the hotel with very delicious meals. At restaurant I was greeted by Mrs Maria, a multi language speaker lady who was carefully helping everyone in the restaurant to have a wonderful experience. Thank you everyone. I definitely look to come back. Cheers, Flo.

10

Sahibjeet

29 Apr 2025

·

Stayed 3 nights

Nicely located with extremely good and helpful staff at the restaurant.

10

Rob

7 Oct 2025

·

Stayed 2 nights

Very clean room excellent service

8

Emma

25 Nov 2024

·

Stayed 1 night

The hotel was easy to get to. Staff were very helpful & friendly & the hotel was clean. I would definitely recommend

10

Mihaita

30 Oct 2025

·

Stayed 2 nights

A nice experience and I was welcomed by the members of staff in a friendly way, especially Gabriela who was very professional and friendly.

10

Daniele

11 May 2025

·

Stayed 1 night

Nice stay. Great staff

8

David

1 Oct 2024

·

Stayed 1 night

Staff are some of best I have seen in these hotels

8

Joan

18 Sept 2024

·

Stayed 1 night

Had to move to another room as shower did not function. Staff pleasant and helpful

10

Jitendra

12 Oct 2025

·

Stayed 1 night

Great hotel, staff friendly and helpful

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Location

Roadside location off the A55 is easy to access and convenient for drivers, with nearby eateries. Some guests note limited walkability and that a car is needed.

Related guest reviews

10

MARION

9 Oct 2023

·

Stayed 2 nights

Great hotel. Lovely staff, breakfast very good. Location was ideal for our needs. Thanks to the ladies in reception helping pin a flower onto my 👗 🙂

8

Katrina

24 Jun 2024

·

Stayed 2 nights

The Holiday Inn met our expectations. Our only disappointment was the location as we felt hemmed in by the motorway and no walking access.

8

Emma

25 Nov 2024

·

Stayed 1 night

The hotel was easy to get to. Staff were very helpful & friendly & the hotel was clean. I would definitely recommend

10

martin

6 Jul 2024

·

Stayed 1 night

Great location but you need a car. Very helpful pleasant staff. Good pub style food available

8

Paul

23 Jul 2023

·

Stayed 2 nights

Good hotel in good Location for travel

8

Anne

10 Jul 2023

·

Stayed 1 night

Hotel was clean. Staff very welcoming. Location was convenient.

8

James

9 Sept 2023

·

Stayed 2 nights

Friendly staff and convenient location

6

wayne

15 Oct 2024

·

Stayed 1 night

Stayed one night en route to a meeting in Ynys Mon. Easy to access and wide range of food outlets around the hotel.

8

Gurdev

11 Dec 2024

·

Stayed 1 night

Access to hotel is very handy

8

Katrina

23 Jul 2024

·

Stayed 2 nights

Located literally on the busy A55 (I did not hear traffic overnight), but has the benefit of a McDonalds, OK Diner, Starbucks for a decent coffee and a Shell garage (in addition to the bar/restaurant in the hotel itself). Ample parking, lovely staff, really clean although needs a bit of a refurb in my opinion. Shower not great in terms of power, small TV, no plugs by bed, in my room anyway. Mattress had seen better days, there was a dip on one side. Pillows weren't great but these could be changed if requested. Some oat milk sachets would be a good offering these days for the hospitality tray. Air con unit in the room was a pleasant surprise on a very warm weekend. Apprecatied that. Overall, a good enough stay, No complaints, just feedback.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and evening meals receive positive feedback for taste, value, and range. There are isolated negatives about cold items, a faulty coffee machine, or a limited and pricey menu.

Related guest reviews

10

Simon

4 Dec 2023

·

Stayed 1 night

Basic and dated room but immaculately clean. Good food in the evening and at breakfast, only issue was the coffee machine kept breaking down. Great stay all the staff were top of their game : )

10

Elizabeth

1 Aug 2023

·

Stayed 2 nights

This is a lovely hotel with friendly staff and an awesome breakfast. The dinner menu has something for everyone. Thank you

10

Colette

18 Oct 2023

·

Stayed 2 nights

Very easy check in. Room was lovely & clean, and food options were very good.

8

Deb

12 Jul 2024

·

Stayed 1 night

Room was comfortable and clean. Disappointing that there was no biscuits in the room. Breakfast items were cold.

10

Graham

27 Jan 2023

·

Stayed 1 night

Great food, service and drink, perfect.

10

william

6 Jul 2024

·

Stayed 2 nights

2 nights very good dining roof staff great ,very friendly

10

Mark

13 Sept 2023

·

Stayed 1 night

We used this hotel for an overnight stay on the way to our holiday. The reception staff greeted us with a smile and were extremely helpful. Our room was spacious, spotless and comfortable. We enjoyed a lovely meal in the restaurant. Tasty and real good value. Would throughly recommend.

6

Lesley

21 Jul 2023

·

Stayed 1 night

Convenient for our needs. Typical Holiday Inn. Restaurant menu limited and pricey considering Macdonalds and OK Diner on site

10

Hayley

26 Nov 2023

·

Stayed 1 night

Stayed for one night to visit Chester zoo. Found the hotel clean and comfortable, staff welcoming. Breakfast very good with lots of choice. Would happily stay here again.

10

michael

17 Nov 2024

·

Stayed 1 night

Lovely hotel, only one thing is water not hot enough for a bath and also bath very small, breakfast was lovely everything hot and large choice. Lady on desk was really nice , felt sorry for her running around on her own , felt should have more staff on but she kept smiling .

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$86
February	US$86
March	US$90
April	US$90
May	US$100
June	US$109
July	US$105
August	US$114
September	US$106
October	US$99
November	US$102
December	US$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $127
6 $78	7 $104	8	9 $117	10 $94	11 $273	12 $142
13 $71	14 $103	15 $138	16 $117	17 $85	18 $152	19 $132
20 $66	21 $115	22 $115	23 $117	24 $101	25 $85	26 $129
27 $79	28 $100	29 $115	30 $119

Su	Mo	Tu	We	Th	Fr	Sa
				1 $81	2 $76	3 $105
4 $59	5 $105	6 $125	7 $119	8 $84	9 $86	10 $153
11 $61	12 $105	13 $114	14 $118	15 $79	16 $71	17 $88
18 $59	19 $99	20 $110	21 $110	22 $79	23 $71	24 $110
25 $63	26 $102	27 $115	28 $81	29 $95	30 $71	31 $93

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn A55 Chester West by IHG

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