Is parking available at the property?

Yes, parking is available on-site. There is limited free parking.

What are the check-in and check-out times?

Check-in time is from 14:00, and check-out time is until 10:00. Early or late check-in/check-out availability and costs are not specified.

What accessibility features does the hotel offer?

The property has limited wheelchair accessibility, including accessible public areas and facilities.

Where is the hotel located in relation to key landmarks?

The hotel is located in Wynnum, Brisbane, near the beach and approximately 7 km from the city center. It is close to attractions like South Bank Parklands, Brisbane Showgrounds, and Suncorp Stadium.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The Waterloo Bay Hotel in Brisbane

Average nightly price at The Waterloo Bay Hotel by month, last 12 months (USD)
Month	Average price
January	$111
February	$113
March	$110
April	$111
May	$122
June	$105
July	$105
August	$106
September	$101
October	$111
November	$109
December	$112

What guests think

At The Waterloo Bay Hotel, travellers report a convenient bayside location and friendly staff, but experiences vary due to confusing self check-in, inconsistent cleanliness, dated rooms with occasional odours or maintenance issues, patchy Wi‑Fi, and some noise from the pub.

Many guests enjoyed the on-site pub and restaurant, though some reported delays or ordering glitches. Parking is available, but spaces can be tight during busy periods. Overall, expect a simple, convenient stay with trade‑offs between value and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site pub, beer garden restaurant and bottle shop are frequently mentioned, with room service available. Parking is on-site, though spaces can be limited during busy times.

Related guest reviews

10

Casey

Aug 15, 2023

·

Stayed 1 night

Always a great visit. Easy check in, clean and tidy rooms, easy parking

10

Jonathan

Apr 29, 2025

·

Stayed 17 nights

I recently stayed at the Waterloo Bay Hotel. The facilities were well-maintained, and I felt very safe, which added a lot of comfort to my stay. The staff stood out for their friendliness and professionalism. My room was well-kept, and clearly cared. It was evident that cleanliness and maintenance are a top priority at this hotel. Parking was a breeze, with ample space and easy access. The location itself was another highlight: conveniently situated close to shops, public transport, and a wide variety of dining options. Whether I wanted a to eat at the hotel or within walking distance. Overall, I recommend this hotel for anyone looking for a safe, comfortable, and convenient place to stay with great service and plenty of nearby amenities.

8

Chris

May 11, 2024

·

Stayed 1 night

The pub is famous and awesome meals

8

Peter

Jan 7, 2024

·

Stayed 1 night

Property was A-OK. Undercover car parking was very nice. I enquired about twin beds when making the booking but got no response, my only complaint.

10

Phillip

Feb 25, 2025

·

Stayed 2 nights

A great stay over for a couple of days, very helpful and cheerful staff. Terrific meal in the beer garden Thank you once again, Phil & Phyl.

10

Craig

Jul 25, 2024

·

Stayed 3 nights

Great location. Bar and restaurant superb. Would stay here again.

10

Henrik

Aug 17, 2023

·

Unique amenities co-located with motel: restaurant, gambling, and bottle shop. Very busy during stay but staff were friendly and accommodating nonetheless. Speedy room service.

10

Filippa

Nov 14, 2025

·

Stayed 1 night

We only stayed the one night but service was good, our hotel room was clean and the bar/restaurant - great!

10

Alan

Oct 29, 2023

·

Stayed 1 night

Our stay was good, parking onsite when we arrived at 4 pm on Saturday 28th was limited, had to use room 2 spot as none for 16 visible then ,ater that night in the small parking in front of reception Quiet room and well appointed

6

Janet

Oct 18, 2024

·

Stayed 1 night

A typical motel style accomodation attached to a suburban hotel. Self check in which could have been problematic if not for the assistance of a helpful office clerk. Clean. Hotel Beer Garden restaurant in the grounds offers good pub type meals. Recommended

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed. Recurring issues include mould in bathrooms and ceilings, drain or musty odours, dust, and damp or water ingress; others report clean rooms and bedding.

Related guest reviews

8

Patricia

Dec 13, 2025

·

Stayed 1 night

Room was clean but had a damp smell. Bathroom door wouldn’t close. Had to go downstairs to find aircon remote. Lay on floor to plug lamp in. Bed was clean and comfortable shower was good. Will I stay there again? No.

2

Peter

Aug 5, 2024

·

Stayed 2 nights

Black mould on shower walls and door frames mould on pvc pipe under sink. Window ledge with toilet paper on it covered in dust and rubbish

6

John

Oct 17, 2025

·

Stayed 2 nights

Comfortable bed but bathroom needs attention, mouldy ceiling & perking bench tops

4

Nicole

Jan 5, 2026

·

Stayed 1 night

Room was below average, the bathrooms in both rooms stank… staff didn’t know how to check us in, after the check in codes didn’t work. Wouldn’t stay again

6

Meredith

Jan 7, 2024

·

Stayed 3 nights

Check in was done in the drive through bottle shop with priority given to purchasing customers. After a long wait, we were given the key and left to find our own way. The hand basin in the bathroom was disgusting, as was the floor waste which stunk

4

Andrew

Aug 21, 2025

·

Stayed 1 night

On entering room , it smelt pretty bad which is unfortunate because there really is nowhere to go or hide from a bad smell. I think it may have been the drains but everything else seemed to be ok. Definitely would look elsewhere first

4

Kirsten

Nov 25, 2024

·

Stayed 1 night

The property is in poor condition. Wet carpet from leaking windows. Hole in wall in bathroom. Room was musty and damp. Gave two stars for cleanliness as bedding was clean.

10

Anthony

Dec 19, 2024

·

Stayed 1 night

Always clean rooms and easy check in. Stayed many times and will continue.

8

Sylvia

Aug 13, 2023

·

Stayed 1 night

When i went to my room dirty towel on floor in bathroom. Bin in the bath bathroom not emptied Check out time was 10 o'clock cleaners came around at 8.30 on Sunday. On the form in the room it says from 9 o'clock cleaners will start on Saturday & Sunday. Cardboard door to the microwave needs to be fixed

8

Jason

Sep 21, 2025

·

Stayed 2 nights

The hotel itself was fantastic and staff welcoming. Bed was comfortable and roon spaciaous with plenty of storage space. Down side, mould on ceilings, exhaust fan not working and full of dirt and dust, really difficult to fill the kettle for a cuppa.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and somewhat dated, with comfort varying; some units are spacious split-level apartments. Wi‑Fi is frequently unreliable, and several reviews mention noise from the pub or late-night activity.

Related guest reviews

8

Sylvia

Dec 26, 2024

·

Stayed 5 nights

We booked a 1 bedroom double story apartment for 5 nights. The apartment was very good, with a full kitchen, and was part of a hotel/pub and was well located, close to the beachfront. The only issue we had was when it rained (very heavily) the floor to ceiling windows had not been sealed properly, so quite a bit of water entered the ground floor lounge area. Staff provided towels for us to put on the floor, but it is obviously an ongoing issue for them. Apart from that, we had a good stay, and the meals at the pub restaurants were very good. Location-wise there was a large cinema opposite the hotel, and plenty of varied dining options just around the corner.

10

Frederick

Mar 22, 2025

·

Stayed 1 night

The room was excellent the split level bed upstairs an lounge dinning area down stairs was really good

4

paul

Oct 18, 2025

·

Stayed 1 night

I have stayed here a few times its not cheap but generally ok its a 3 star at best but dont stay in room 4 no internet no free to air tv i got prime on, the bed was so saggy. The internet is not great but room 4 is dreadful such a shame great location but the rooms need some work for 200 a night.

2

Richard

Sep 29, 2024

·

Stayed 1 night

Extremely loud until about midnight. Not great when you have a flight at 6am!

6

Brad

Sep 20, 2023

·

Stayed 1 night

Location okay. Noisy until late at night due to being part of a pub.

6

Nancy

Mar 7, 2024

·

Stayed 1 night

The bed was uncomfortable. Noise from hotel. Otherwise met our needs.

6

Karen

Jul 7, 2025

·

Stayed 1 night

No wifi

10

Lesley

May 7, 2024

·

Stayed 3 nights

I enjoy staying at the Waterloo Bay Hotel. I did find the self service check in a little confusing and not very personal. However, the room is so quiet, very comfortable and very good value. Every staff member I interacted with was extremely polite and pleasant too. I love the little patio outside the room and although it is close to the beer garden of the hotel we never hear any noise at all. Very enjoyable stay again.

4

Deovendra

Mar 5, 2025

·

Stayed 4 nights

Bad odour in unit. Possibly due to plumbing issues. No wifi in unit. Had to go outside closer to the office to use wifi. Good location. Handy to beach,train,shops etc.

6

Graham

Dec 1, 2024

·

Stayed 1 night

The room and its location was very good. There were three problems. 1. Because of the way the power points were fixed to the wall, I couldn't plug in my CPAP machine. 2. I couldn't access the hotel wi fi. 3. There was no number provided for the duty manager.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly and helpful. However, the self-check-in is frequently confusing or unattended, and reaching staff or a duty manager can be difficult.

Related guest reviews

10

denise

Mar 11, 2024

·

Stayed 2 nights

Whilst there are no staff on duty at the accommodation, the bar staff were very helpful and friendly. Enjoyable stay in a basic room with small fridge, micro, kettle and jug.

6

Michelle

Mar 26, 2025

·

Stayed 1 night

The check-in process was challenging and unclear and the staff were not readily available/accessible. Once we found someone, check-in was fine.

10

lynette

Jul 1, 2024

·

Stayed 1 night

it is a great place but the check in was a bit hard to do the self check in.

2

Russell

Oct 27, 2024

·

Stayed 1 night

The check in process was disgusting.. nobody works on weekends.. went to the 24 hr check in around the back at around 2.15 and it told me my room wasn’t ready.. definitely will not be back.. and an absolute ripoff!!

10

Barbara

Nov 19, 2025

·

Stayed 1 night

Staff were excellent, quiet spot close to everything.

8

Samantha

Jul 24, 2025

·

Stayed 1 night

Not awful, but could do with a thorough clean of the room. Check in was very confusing, not clearly outlined or signed. Staff were friendly.

10

Violomanu

Oct 26, 2024

·

Stayed 3 nights

Receptionist was amazing, helpful and down-to-earth. Casino area. Dining area. Open bar and eating area. Loved my room, clean and tidy. Everything I needed. Shopping areas galore and close by. Walking distance to everything. Walk to the beach.

2

Rita

Oct 13, 2024

·

Stayed 2 nights

No information on how to get your key to access the room as we were new to this hotel. Attempts to calls were unanswered but after 20 mins we got help from a lady on staff that actually wasn’t too sure herself but helped with gaining the Key via the screen pad on the door, which Wasn’t pointed out. Mould in the bathroom needs attention & the PowerPoint in the bathroom needs attention as both these are a health & safety ISSUES.

10

Lesley

May 7, 2024

·

Stayed 3 nights

I enjoy staying at the Waterloo Bay Hotel. I did find the self service check in a little confusing and not very personal. However, the room is so quiet, very comfortable and very good value. Every staff member I interacted with was extremely polite and pleasant too. I love the little patio outside the room and although it is close to the beer garden of the hotel we never hear any noise at all. Very enjoyable stay again.

8

Michael

Mar 9, 2024

·

Stayed 3 nights

Staff helpful and friendly.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient bayside location near the esplanade, beach, shops, cafes, cinema, and public transport. Many guests found it easy for walking and local events.

Related guest reviews

8

Sylvia

Dec 26, 2024

·

Stayed 5 nights

We booked a 1 bedroom double story apartment for 5 nights. The apartment was very good, with a full kitchen, and was part of a hotel/pub and was well located, close to the beachfront. The only issue we had was when it rained (very heavily) the floor to ceiling windows had not been sealed properly, so quite a bit of water entered the ground floor lounge area. Staff provided towels for us to put on the floor, but it is obviously an ongoing issue for them. Apart from that, we had a good stay, and the meals at the pub restaurants were very good. Location-wise there was a large cinema opposite the hotel, and plenty of varied dining options just around the corner.

10

John

Dec 8, 2023

·

Stayed 4 nights

Good location to cafes and supermarkets.Close to beach too.

8

Neil

Aug 7, 2024

·

Stayed 1 night

It was Clean and Handy to shops

6

Deidre

Jul 11, 2025

·

Stayed 2 nights

Provided convenience to relatives,beach, cafes and enjoyable walks by the bay.

8

Rhonda

Jun 27, 2025

·

Stayed 4 nights

Room very comfortable and clean. Walking distance to shops and public transport, and goof facilities on site. Room however upstairs without lift so had a struggle carrying heavy luggage up.

10

Barbara

Nov 19, 2025

·

Stayed 1 night

Staff were excellent, quiet spot close to everything.

8

John

Mar 15, 2025

·

Stayed 2 nights

Central to everything, walking distance to any shop’s required, great restaurant within the premises

10

Judy

Jan 4, 2023

·

Stayed 19,361 nights

Superb location, tons of things (restaurants, shops, the beach) within easy walking distance, a movie theater directly across the street, pleasant staff, sufficient staff. A lot to like about this property.

10

Jodie

Dec 7, 2023

·

Stayed 1 night

Was quiet, clean and easy access for the event we were attending

10

Darryl

Aug 27, 2025

·

Stayed 1 night

Beautiful location Water front only few hundred meters down the road Shops and gym only few minutes walk Clean area The staff are very helpful and friendly Great energy and service at the restaurant The food menu has covered a great range of choices Compliments to the chef

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Many guests praised meals at the pub/restaurant and noted fast room service. Others reported ordering glitches, delays, or inconsistent quality.

Related guest reviews

8

Sylvia

Dec 26, 2024

·

Stayed 5 nights

We booked a 1 bedroom double story apartment for 5 nights. The apartment was very good, with a full kitchen, and was part of a hotel/pub and was well located, close to the beachfront. The only issue we had was when it rained (very heavily) the floor to ceiling windows had not been sealed properly, so quite a bit of water entered the ground floor lounge area. Staff provided towels for us to put on the floor, but it is obviously an ongoing issue for them. Apart from that, we had a good stay, and the meals at the pub restaurants were very good. Location-wise there was a large cinema opposite the hotel, and plenty of varied dining options just around the corner.

2

Craig

Jun 14, 2024

·

Stayed 1 night

Checking was very clunky, self service not working and saying room not ready. Tried at bar, then bottle store then back to bar. Finally got room, funky smell in room so not really pleasant. Went for meal at restaurant, ordered with QR code as directed $35 with an expected 44mm wait. 1 hour later followed up as to were my meal was and was told they couldn’t find me that I had gone and had ordered for table 1, I order for 29. Asked for meal to be delivered to my room as I had a meeting online. Meal arrived and was pork, gravy and salad. Would have been lovely if I hadn’t ordered chicken. Salad and mushroom gravy. Was over it by now. Then just to top it off the rubbish skip truck turned up at 1.30am to empty the skip right outside the room. I left at 5am and have cancelled my booking for myself and work mate for next week. I’ll find something else

8

Christopher

May 27, 2024

·

Stayed 1 night

The place is better than it looks online. Great staff. Great location. Great food. Oh and really good food. The staff were positive, smiling and helpful.

6

Lee

Feb 11, 2025

·

Stayed 6 nights

The room was ok, but for the whole week we stayed there was no interaction with anyone. Self check-in via a hard to find kiosk & not a staff member in sight through the day. We stayed 6 nights & the room was serviced once. The meals at the attached hotel were overpriced & overcooked & the bar staff couldn’t rate customer service as one of their strong points. We were disappointed & won’t stay here again.

6

Ginny

Apr 13, 2024

·

Stayed 3 nights

Comfy bed. Garden behind the room needed some attention. Good varied menu in the pub. Nice to have a bottle shop so close. Had to wait nearly an hour for my meal the first night as I ordered online at the table but it didnt go through to the kitchen although the money was taken immediately from my bank account.

10

Phillip

Feb 25, 2025

·

Stayed 2 nights

A great stay over for a couple of days, very helpful and cheerful staff. Terrific meal in the beer garden Thank you once again, Phil & Phyl.

8

Amanda

Jan 8, 2023

·

Stayed 19,363 nights

Close to everything. Restaurant food at the hotel was 10/10 DELICIOUS

10

Henrik

Aug 17, 2023

·

Unique amenities co-located with motel: restaurant, gambling, and bottle shop. Very busy during stay but staff were friendly and accommodating nonetheless. Speedy room service.

10

Filippa

Nov 14, 2025

·

Stayed 1 night

We only stayed the one night but service was good, our hotel room was clean and the bar/restaurant - great!

6

Janet

Oct 18, 2024

·

Stayed 1 night

A typical motel style accomodation attached to a suburban hotel. Self check in which could have been problematic if not for the assistance of a helpful office clerk. Clean. Hotel Beer Garden restaurant in the grounds offers good pub type meals. Recommended

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $145	13 $111	14 $127
15 $119	16 $104	17 $103	18 $114	19 $112	20 $131	21 $121
22 $102	23 $104	24 $111	25 $109	26 $107	27 $111	28 $112
29 $103	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
		1 $121	2 $135	3 $132	4 $148	5 $178
6 $118	7 $104	8 $106	9 $118	10 $129	11 $141	12 $147
13 $121	14 $116	15 $119	16 $121	17 $122	18 $128	19 $130
20 $112	21 $121	22 $122	23 $133	24 $141	25 $138	26 $142
27 $136	28 $133	29 $136	30 $144	31 $169

The Waterloo Bay Hotel

Prices for The Waterloo Bay Hotel

Monthly average prices

About this property

Location

Room options

Queen Room Byrneside

Apartment Disability Access

One-Bedroom Apartment Berrima

Twin Or Triple Room Byrneside

Guest reviews of The Waterloo Bay Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about The Waterloo Bay Hotel

Prices for upcoming dates