Name: The Waterloo Bay Hotel
Address: 75 Berrima Street, Wynnum, Brisbane, Queensland, Australia, Brisbane, Queensland, Australia
Rating: 7.65

Guest reviews

7.7

Good

Based on 1,110 verified reviews

Who stays here?

Business

25%

Couple

35%

Family

22%

Group

7%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

At The Waterloo Bay Hotel, travellers report a convenient bayside location and friendly staff, but experiences vary due to confusing self check-in, inconsistent cleanliness, dated rooms with occasional odours or maintenance issues, patchy Wi‑Fi, and some noise from the pub.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Christopher

31 Jan 2026

·

Stayed 1 night

There was literally no staff support and self checkin forced me to pay a 2nd time to get the key. Staff never replied to messages. Difficult to find room. Sewage smell in bathroom. Just outdated and tired. Overall a very poor experience.

4

Nicole

5 Jan 2026

·

Stayed 1 night

Room was below average, the bathrooms in both rooms stank… staff didn’t know how to check us in, after the check in codes didn’t work. Wouldn’t stay again

10

Warren

3 Jan 2026

·

Stayed 1 night

Always great stop over place

4

GEORGE

19 Dec 2025

·

Stayed 6 nights

This property doesn’t deserve more than one star. It’s dirty, depressing and meets the minimum requirements. Do not stay here, keep searching before you book this almost 3rd world country lodging.

2

Ian

18 Dec 2025

·

Stayed 1 night

Old run down rooms, mold in shower and a broken power point, room was over priced for a one star room,meals well over priced for what we got, tables not cleaned and sticky, had to shower afterwards to get stickyness off my arms.

75 Berrima Street, Wynnum, Brisbane, Queensland, Australia

Location

Located in Wynnum, a neighborhood in Brisbane, The Waterloo Bay Hotel is in the suburbs and near the beach. Queen Street Mall and Westfield Chermside are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore South Bank Parklands and Roma Street Parkland. Traveling with kids? Make time for Brisbane Showgrounds, or check out an event or a game at Suncorp Stadium. Spend some time exploring the area's activities, including golfing.

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 10:00

FAQs

Yes, parking is available on-site. There is limited free parking.

Check-in time is from 14:00, and check-out time is until 10:00. Early or late check-in/check-out availability and costs are not specified.

The property has limited wheelchair accessibility, including accessible public areas and facilities.

The hotel is located in Wynnum, Brisbane, near the beach and approximately 7 km from the city center. It is close to attractions like South Bank Parklands, Brisbane Showgrounds, and Suncorp Stadium.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The Waterloo Bay Hotel

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Guest reviews