Copthorne Hotel Manchester Salford Quays

Decent location, nice personel

Clean room but bathroom needs some refurbishment, especially around the toilet. Bed was really comfortable, which was surprising as it looked exactly the same type of bed I slept in at The Copthorne Hotel in Newcastle a few weeks ago which was so uncomfortable I ached all over when I got up. I would have mentioned it to the Receptionist on checking out but I wasn't asked. Staff were amazing, helpful and friendly. We were not happy with first room allocated on the 2nd floor, view made it feel like a prison but was re-allocated a room on the 4th with a lovely view of the canal. Breakfast was OK but not very hot - I hate cold mushrooms! Bar pleasant but not very big. We had a drink on the afternoon but it was too busy for us to enjoy a drink after 10.30pm so we didn't bother.

Nice big room, clean, and quick to check in. We upgraded for a small amount to a club room. This was supposed to give us a drinks token. This wasn’t offered but the room was nice so didn’t complain. Breakfast was ok- lots of it had been sat out for a while and wasn’t hot. The scrambled eggs had separated and the poached eggs, were rubbery, but there were lots of options. Great location - easy to access lovely restaurants and a show at the Lowry.

Fridge unplugged, tv unresponsive, internet pointless, shower and tiles ancient, staff unhelpful and uninterested. Bed was tiny. Only one robe. If this is a club room I’d hate to see the others. Extremely overpriced and disappointing.

Very dated and shabby room, desperately ready for refresh and repair. Soundproofing bad and woken by neighbours child. Breakfast average. Location convenient.