Name: NH Collection Madrid Palacio de Tepa
Address: San Sebastián, 2, Literary Quarter, Madrid, Madrid (and vicinity), Community of Madrid, Spain, Madrid, Community of Madrid, Spain
Rating: 8.85

Guest reviews

8.8

Fabulous

Based on 1,001 verified reviews

Who stays here?

Business

14%

Couple

54%

Family

17%

Group

10%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At NH Collection Madrid Palacio de Tepa, guests consistently praise the central, walkable location and friendly staff, while feedback on rooms ranges from spacious and comfortable to small or dark, with some noise and temperature-control issues reported.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Parker

May 4, 2026

·

Stayed 2 nights

Great room, staff was super friendly and helpful. You can’t beat the location. Tons of food, drink, coffee options in walking distance. Perfect location for my first time in Madrid.

10

Mary

Feb 20, 2026

·

Stayed 5 nights

Staff were wonderful. Every recommendation for restaurants and tapas bars were excellent. Room was always clean, though could use better storage accommodations for clothes and bathroom items. Breakfast was delicious and the location is very good. Our room was a little noisy - had one roof window and it didn't seem to close tightly so we heard street noise a bit too much. But overall a great stay.

10

Alistair

Feb 8, 2026

·

Stayed 10 nights

Fantastic room. Lovely little touches like arrival and departing treats left in the room. Staff were all very pleasant and guest relations desk was very helpful. Breakfast buffet had a huge selection and à la carte options were included in the price.

10

DAVID

Feb 6, 2026

·

Stayed 5 nights

Great staff, location, service, cleanliness. Excellent all around!

10

Maria

Feb 5, 2026

·

Stayed 1 night

Staff

San Sebastián, 2, Literary Quarter, Madrid, Madrid (and vicinity), Community of Madrid, Spain

Location

With a stay at NH Collection Palacio de Tepa, you'll be centrally located in Madrid, just a 4-minute walk from Puerta del Sol and 7 minutes by foot from Plaza Mayor. This luxury hotel is 0.5 mi (0.8 km) from Gran Via and 0.5 mi (0.9 km) from National Prado Museum.

Plaza de Santa Ana(0.1 miles)

Puerta del Sol(0.2 miles)

Calle de Alcalá(0.2 miles)

Preciados Street(0.3 miles)

El Oso y el Madrono(0.3 miles)

Plaza Mayor(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available at the property, including valet parking for EUR 40 per day and nearby parking for EUR 40 per day, located 656 feet away. Reservations are not required.

Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:30 AM for a fee of approximately EUR 24 for adults and EUR 35 for children.

Pets are allowed at the property with a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

The standard check-in time is 3:00 PM and check-out time is 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the property.

The property features step-free entrances and wheelchair-accessible facilities in public areas, including the registration desk and bathrooms.

The property is centrally located in Madrid, just steps from Plaza de Santa Ana and a 4-minute walk from Puerta del Sol. It is approximately 0.4 miles from Plaza Mayor and 0.5 miles from Gran Via.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

NH Collection Madrid Palacio de Tepa

Amenities

Property description

Book on Vio