Name: Holiday Inn Express & Suites Fairmont by IHG
Address: 2256 Landing Lane, Pleasant Valley, West Virginia, United States of America, Pleasant Valley, West Virginia, US
Price range: $87–$303 per night
Rating: 8.7

What guests think

Travellers describe Holiday Inn Express & Suites Fairmont by IHG as a clean, convenient stop just off the interstate, with consistently friendly, helpful staff, comfortable rooms, and a popular complimentary breakfast with coffee, water, and snacks available throughout the day.

Recent refurbishments are noted, and the indoor pool is often enjoyed. Some reviews note issues such as occasional bathroom hair or musty odors, a broken TV or fridge, sporadic breakfast replenishment or lukewarm items, and one report of murky, cold pool water. Expect a friendly, value-focused stopover with mostly reliable comfort and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is popular and often described as warm and clean, though one review reported cold, murky water. Guests appreciate lobby coffee, water, and snacks, and a small gym; parking feels well lit, with a single snow-blocked handicap spot noted.

Related guest reviews

10

Heather

Feb 10, 2025

·

Stayed 1 night

The staff was extremely helpful. Lobby and Rooms were very clean and comfortable. The pool was clean and water was warm. We would stay there again.

10

Raymond

Dec 26, 2025

·

Stayed 1 night

The staff was friendly. The food was delicious. The room was clean. The pool was fantastic. I highly recommend this hotel..

6

Shona

Jul 26, 2025

·

Stayed 6 nights

Not the cleanest and say no to the pool. Staff were very nice, hot breakfast was good, cleanliness of the main lobby was good, but after that it went downhill. We checked in at 2:45, they said our room was still being cleaned, no biggie, check in is at 3, but when we got to our room, there was long black hair all over the bathroom floor, the corners of the floor had never been swept, and after sleeping on my bed for 3 nights my daughter saw blood dots on the bottom sheet. The pool is another story. It is not heated, the room is heated, the pool is cold. It also looked cloudy looking from above into it and when I walked all the way down the steps I couldn’t see my feet from it being so murky. My daughter scooped a handful of water up and there was so much stuff floating in it, it was gross, we then both had long black and brown hairs on us. Plus not a hint of chlorine smell at all. We immediately got out. Will definitely choose someplace else the next trip.

10

Joel

Sep 26, 2025

·

Stayed 1 night

Great check in and they have breakfast foods(not all options) but cereal and breakfast bars. Coffee, and a few other items all day and night. Friendly staff.

10

Brian

Apr 30, 2024

·

Stayed 4 nights

The staff was very friendly. The beds were comfortable. They had a decent workout room and nice indoor pool. The breakfast was adequate. They had the same options every day, so it got a little boring done we were there several days. My only complaint was that the bathroom floor was very dirty and needed mopping.

10

Sherif

Aug 31, 2024

·

Stayed 1 night

Great day during a road trip. We appreciated the pool and the gym.

10

Paula

Jul 23, 2024

·

Stayed 1 night

Steve at the front desk was very polite, helpful and courteous. The hotel was super quiet and the pool was amazing. Great stay. We will be back!

10

Raymond

Dec 26, 2025

·

Stayed 1 night

The staff was friendly. The breakfast was delicious. The room was extremely clean. The pool was fabulous.

10

Mathieu

Mar 21, 2025

·

Stayed 1 night

This hotel is clean and has many amazing amenities. There are cookies, coffee and hot chocolate at check in. Theres always water available. There is a pool and a great breakfast included. The desk attendant was welcoming and very helpful. Our 2 queen suite was spacious and very clean.

10

Jenifer

Jan 4, 2025

·

Stayed 1 night

We came in on Friday 1/3/25 for a night. The hotel is very clean. The guys that was working the front desk were very nice. Room was very clean and had lots of room. Pool is warm. We had a relaxing time. We will be back

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are frequently described as very clean, with many praising refreshed, well-kept spaces. A few guests reported lapses such as hair on bathroom floors, musty odors, dusty or dirty floors, and an elevator or laundry area needing attention.

Related guest reviews

6

Judith

Jul 9, 2025

·

Stayed 1 night

Room had musty smell. Some surfaces were not cleaned well Bed was quite comfortable Breakfast was satisfactory All staff were friendly and helpful

10

Raymond

Dec 26, 2025

·

Stayed 1 night

The staff was friendly. The food was delicious. The room was clean. The pool was fantastic. I highly recommend this hotel..

6

Shona

Jul 26, 2025

·

Stayed 6 nights

Not the cleanest and say no to the pool. Staff were very nice, hot breakfast was good, cleanliness of the main lobby was good, but after that it went downhill. We checked in at 2:45, they said our room was still being cleaned, no biggie, check in is at 3, but when we got to our room, there was long black hair all over the bathroom floor, the corners of the floor had never been swept, and after sleeping on my bed for 3 nights my daughter saw blood dots on the bottom sheet. The pool is another story. It is not heated, the room is heated, the pool is cold. It also looked cloudy looking from above into it and when I walked all the way down the steps I couldn’t see my feet from it being so murky. My daughter scooped a handful of water up and there was so much stuff floating in it, it was gross, we then both had long black and brown hairs on us. Plus not a hint of chlorine smell at all. We immediately got out. Will definitely choose someplace else the next trip.

8

Susan

Mar 16, 2023

·

Stayed 1 night

Floor in room needed better vacuuming. Breakfast was good.

10

Brian

Apr 30, 2024

·

Stayed 4 nights

The staff was very friendly. The beds were comfortable. They had a decent workout room and nice indoor pool. The breakfast was adequate. They had the same options every day, so it got a little boring done we were there several days. My only complaint was that the bathroom floor was very dirty and needed mopping.

10

Raymond

Dec 24, 2025

·

Stayed 1 night

Clean room, staff and amenities or just as they described. Highly recommend.

8

Anya

Dec 7, 2025

·

Stayed 1 night

Bathroom had hair on the floor and toilet. otherwise than that a great stay

10

david

Feb 16, 2025

·

Stayed 1 night

Loved the front desk hosts. Loved having continental breakfast available all day - for those who don’t want to get up early. Elevator floor was in need of cleaning,

10

Raymond

Dec 26, 2025

·

Stayed 1 night

The staff was friendly. The breakfast was delicious. The room was extremely clean. The pool was fabulous.

10

Suzanne

May 8, 2024

·

Stayed 1 night

Our stay at this property was very enjoyable! Great experience right from our check in, as we were greeted by a very pleasant front desk employee, who was very welcoming and friendly! I believe this hotel has just been recently renovated as everything was clean and new including our room, which was exceptionally clean! The only thing I might suggest is that the complimentary breakfast have healthier options. Thank you Holiday Inn Express, we’ll be back!

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AI-generated summary based on recent guest reviews

Rooms

Many describe rooms as comfortable, updated or newly renovated, and sometimes spacious; beds and pillows receive praise. Occasional issues include a nonworking TV or fridge, an AC rattle, slow internet, and noise from nearby rooms or hallways.

Related guest reviews

6

Robert

Nov 9, 2025

·

Stayed 2 nights

All in all a pretty good stay. The television didn’t work and they were unable to fix it which was a drag on a football Saturday night. It’d be nice not to hearing screaming kids in the hallway at 10 pm, but I don’t see how it’s the hotels fault.

10

Rodney

Apr 16, 2024

·

Stayed 1 night

Beautifully updated, very comfortable bed, good breakfast, walkable to restaurant

10

Barbara

Nov 17, 2024

·

Stayed 1 night

This is our second time staying at this property. Very clean and comfortable. The air conditioner rattled and was reported on the way out the next day. Besides that great hotel. Will be back.

6

Cathy

Feb 2, 2025

·

Stayed 1 night

The fridge in our room was broke. The handicap parking still had pile of snow in it on the right side.

8

Carrie

Dec 24, 2025

·

Stayed 4 nights

We had a nice stay at the Holiday Inn Express. The staff was friendly and helpful. The room was clean, and it seems they renovated since the last time I stayed. I liked the new look. Breakfast was my favorite part- lots of variety from pancakes to sausage gravy and biscuits to warm cinnamon rolls.

10

Christopher

Oct 16, 2024

·

Stayed 1 night

Staff was very helpful and made great suggestion on where to eat. Room was in great shape. Although the rate was higher than what I would’ve expected compared to similar Holiday Inn express. Nice pool area but terribly slow Internet.

8

Kem

Apr 17, 2023

·

Stayed 1 night

It started out real bad. They gave us a room on the first floor that smelled musty and had a weird insect crawling on the ceiling. I went to the front desk and after a little arm twisting they put us on the third floor in a room that had recently been upgraded. It was very nice.

8

Gillian

Oct 8, 2024

·

Stayed 1 night

Very clean, new property. Excellent choice for breakfast. Even the noise from the highway wasn't too bad. We stayed on the ground floor, and could hear people walking around above us, so a third floor room would be a better option.

10

David

Jan 16, 2025

·

Stayed 2 nights

Very quiet... comfy bed!

10

Mathieu

Mar 21, 2025

·

Stayed 1 night

This hotel is clean and has many amazing amenities. There are cookies, coffee and hot chocolate at check in. Theres always water available. There is a pool and a great breakfast included. The desk attendant was welcoming and very helpful. Our 2 queen suite was spacious and very clean.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming, and helpful, with several shout-outs to front-desk staff and quick problem resolution. A few hiccups occurred during remodeling or with third-party reservations and breakfast staffing, but staff generally addressed issues.

Related guest reviews

10

Laura

Jun 17, 2023

·

Stayed 1 night

There was an issue with our reservation (double booked for the room), but the staff at the desk worked it out. The room was comfortable, clean, and easy to get to.

10

Jopseph

Feb 27, 2025

·

Stayed 2 nights

The suite was fantastic. Mark (check-in) was fantastic, not only did he check us in but we also experienced a clog in the bathroom and he was able to address it within minutes. The only complaint is when I used the laundry room, the floor looked like it hasn't been cleaned in a few days.

4

William

Nov 23, 2024

·

Stayed 1 night

The hotel had no record of my prepaid Expedia reservation.

8

Melissa

May 4, 2024

·

Stayed 1 night

Check in was a mess. The main entrance is being remodeled. We jad to go in the side door. The side doors were unlocked. We stayed in the aisle of the unlocked entrance and didnt really feel as safe as we.should have felt. We booked 2 rooms from through Expedia. The desk said only one came through. I showed my receipt. He had to dig a bit and found our we did have two rooms. He put a note for the next oerson not to try andncharge for the room. I had to call the next day and have the charge taken off. Out of all the rooms in the hotel, two doors down from the unlocked entrance should not have been our room. Thw night chek in was very polite and helpful, as the morning shift. However, having to call about an incorrect charge is not cool. The woman i spoke with was kind and took action immediately, asking for a call back if she had a problem with the charge. It was removed by next business day. So, service overall was very good, minus my charge. This is our favorite place to stay in Fairmont. Please keep it that way! Rooms were very nice: clean and comfortable.

10

Parker

Nov 22, 2025

·

Stayed 1 night

Staff was very welcoming and professional. Bravo.

10

Peter

May 5, 2025

·

Stayed 1 night

Very clean and Morgan at reception was great.

10

Dawne

Jul 21, 2025

·

Stayed 1 night

Awesome experience. We did have to ask to have sheets on one of our beds changed as they were not clean. Guy that changed them was very nice. Hotel offered cookies water bottles any time and food and coffee was available 24/7 except for the hot food. I would definitely stay here again.

10

Pamela

Feb 17, 2025

·

Stayed 1 night

Check in was easy. All staff were super friendly and helpful. Room was very clean and comfortable. Breakfast was great before we left.

10

Amanullah

Dec 30, 2024

·

Stayed 1 night

Holliday inn in Fairmont W V outstanding. The Gentleman who checked us in I think his name is Steve. He deserves Oscar in customer care. Very nice person. The breakfast lady was going extra mile to make sure everything is great. Great food.

10

Joanne

Mar 16, 2025

·

Stayed 2 nights

We have stayed here before and have never been disappointed. The staff is wonderful, and Scott, the general manager was a pleasure. He is always smiling and ready to help with anything we needed.

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AI-generated summary based on recent guest reviews

Location

Conveniently just off the interstate with gas stations and a walkable Cracker Barrel nearby; several guests found it easy for road trips. Some noted it was quiet despite proximity to the highway, though light noise from above was mentioned on lower floors.

Related guest reviews

10

Samuel

Aug 5, 2024

·

Stayed 2 nights

Great location. We really enjoyed our stay.

10

Fred

Feb 15, 2024

·

Stayed 1 night

Newly renovated, bright and clean. Staff is very friendly and helpful. Cracker Barrel is within walking distance and gas stations close by.

10

Lori

Jun 23, 2024

·

Stayed 1 night

I love staying at Holiday Inn Express hotels! For me, it’s the comfort of the beds and the pillows! Ahh, the pillows! Rooms are neat and clean, front desk personnel very kind. Housekeeping was patient and not pushing me to leave. Breakfast was wonderful and the area clean. Cracker Barrel is two lots away so I walked over to pickup dinner. I also enjoyed a nice morning walk around the area. Will definitely stay again!

10

David

Aug 12, 2025

·

Stayed 1 night

Just off of the interstate with access to multiple places to stock up on a trip, get some gas, or grab something to nearby. We ate the the walk-able Cracker Barrel after check-in and had the breakfast buffet at the Holiday Inn Express the next day. There's even a pool. Staff were very friendly and everything was clean. We sat in the lobby chatting with people with free coffee and lots of seating. A positive experience.

10

Kathryn

May 14, 2025

·

Stayed 1 night

Convenient hotel just off the highway. Exceptionally friendly and helpful staff. Room was clean, quiet, and comfortable. Delicious continental breakfast with a variety of hot and cold foods available.

10

Sherif

Aug 31, 2024

·

Stayed 1 night

Great day during a road trip. We appreciated the pool and the gym.

8

Gillian

Oct 8, 2024

·

Stayed 1 night

Very clean, new property. Excellent choice for breakfast. Even the noise from the highway wasn't too bad. We stayed on the ground floor, and could hear people walking around above us, so a third floor room would be a better option.

10

Michelle

Sep 17, 2024

·

Stayed 1 night

We were just passing through checked out the rates it was a good rate stayed one night everything was good.

8

Gayle

Jul 25, 2023

·

Stayed 2 nights

We used this hotel while attending a conference. It was conveniently located - easy on and off the interstate. It was near gas stations and a restaurant, yet quietly secluded behind the main traffic thoroughfare. The hotel was clean and quiet. The breakfast was hot and sufficient. We did not have a lot of interaction with staff so we cannot comment on that aspect. Having stayed at another hotel last year for the same conference, I would definitely say we would return to this one instead of the other.

8

Kim

Apr 14, 2025

·

Stayed 1 night

Clean, convenient off the interstate

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised as tasty with good variety, plus 24/7 coffee and water; cookies and hot chocolate are appreciated. A handful reported limited selection, slow restocking, or lukewarm hot items.

Related guest reviews

8

Mack

Mar 21, 2024

·

Stayed 3 nights

Convenient to restaurants. Breakfast needs staffed better. Had to wait on pancake machine to be refilled and syrup replenished 3 days in a row. Only one person was restocking breakfast bar and even though they never stopped, there needs to be 2 people to keep up with the demand. Other than breakfast issues, everything else was good

10

christina

Feb 4, 2025

·

Stayed 2 nights

It was easy to check in, lobby area has comfortable seating, rooms were clean, breakfast was delicious. Coffee and cookies available was a nice treat.

10

Melissa

Nov 16, 2024

·

Stayed 1 night

The overall stay from check in to check out was very good. The room was very clean. The breakfast was just “ok”. Would recommend this hotel & would stay again

8

Carrie

Dec 24, 2025

·

Stayed 4 nights

We had a nice stay at the Holiday Inn Express. The staff was friendly and helpful. The room was clean, and it seems they renovated since the last time I stayed. I liked the new look. Breakfast was my favorite part- lots of variety from pancakes to sausage gravy and biscuits to warm cinnamon rolls.

10

Raymond

Dec 26, 2025

·

Stayed 1 night

The staff was friendly. The breakfast was delicious. The room was extremely clean. The pool was fabulous.

10

Peter

Sep 1, 2024

·

Stayed 2 nights

Breakfast is excellent! Comfy rooms too

10

Jennifer

Sep 29, 2024

·

Stayed 1 night

Very clean and nice room with everything you could need. It was perfect for our needs. Great hot shower. Breakfast could have had a little more selection, but I would stay here again in a heartbeat.

10

Ken

Feb 19, 2025

·

Stayed 1 night

Very friendly staff, excellent hot breakfast

8

Brian

Jul 24, 2023

·

Stayed 2 nights

We were in town a couple of days for a family reunion. We have stayed there before and liked it. Everything went well, with two exceptions. 1.) They are in the process of renovating the rooms, which is a good thing, but there was still a the usual drywall dust around, and pallets of building materials in the parking lot. 2.) Some of the 'hot' items on the breakfast buffet (which is otherwise better than most) were not heated through. I got a sausage patty and my wife got a little pre-made omelet that were room temperature at best.

10

mary

Nov 18, 2024

·

Stayed 1 night

The desk clerk greeted us upon arrival. He was one of the most informative clerks I have met. Loved the hot chocolate bar!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$83
February	$91
March	$109
April	$108
May	$127
June	$109
July	$110
August	$101
September	$131
October	$121
November	$112
December	$84

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $117	17 $109	18 $169	19 $173
20 $94	21 $94	22 $94	23 $96	24 $101	25 $251	26 $242
27 $110	28 $108	29 $110	30 $107

Su	Mo	Tu	We	Th	Fr	Sa
				1 $107	2 $173	3 $190
4 $87	5 $107	6 $108	7 $108	8 $109	9 $251	10 $303
11 $95	12 $109	13 $109	14 $104	15 $103	16 $251	17 $251
18 $107	19 $111	20 $119	21 $104	22 $104	23 $136	24 $129
25 $95	26 $104	27 $104	28 $104	29 $104	30 $106	31 $100

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator

Standard Room

Suite, 1 King Bed, Microwave

Suite, 1 King Bed (Additional Living Area)

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Suite, 1 King Bed (Additional Living Area Minifridge)

Suite, 2 Queen Beds (Additional Living Area)

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications, Roll in Shower)

Standard Room, 1 King Bed (Mini Fridge)

Standard Room, 2 Queen Beds (Extra Floor Space)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Fairmont by IHG

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Prices for upcoming dates