Embassy Suites by Hilton Denver Downtown Convention Center

Before I start this review, I want to say the front desk staff were amazing and very understanding. Now, the property is old, and pretty run down. To park you will have to pay $70 dollars for valet or pay for street parking. Our room specifically was filthy we had a dirty ottoman, stains everywhere and the bathroom is comparable to a motel 6. If you are sensitive to dust do not stay here I had trouble and the dust mites were itchy!! The breakfast was actually really good my kids enjoyed it. The pool area is small and the water was dark, and the chlorine was strong my kids eyes burned after swimming. After multiple complaints it was best we checked out. They refunded us and apologized, even before that they offered to change our rooms, and even brought up fresh pillows. By that time I had lost all hope and chose to find somewhere else to stay. They are in need of a huge renovation. Lastly, garbages by the elevator are disgusting as guest put dirty diapers in them while we were there which ment every time we went down or came up that’s all we smelt.

Breakfast was amazing along with the size of the room and the bed! I was disappointed that there was no option of scent free/hypoallergenic soap or body wash and I had to go to Walgreens to buy some. On our 4 not ght stay had to twice request more coffee, creamer, and cups as they were not being replaced daily. Overall good experience though.

Very convenient location, spacious uncomfortable rooms. Everything you could want in one place.

Overall the stay was very good - I have only a few minor negative comments: 1) the room I stayed in had a slight musty smell that I got over within 30 seconds of being in the room, 2) the AC blew constantly (and right onto the bed) despite setting the temperature somewhat higher. It kept the room ~5 degrees colder than what I wanted, so I just turned it off when it was cold enough for me. 3) The TV was very outdated and unintuitive to navigate, but it worked okay. Otherwise the stay was just fine. Breakfast was good, staff was helpful and accommodating, and the location was good. The bed was comfy and well made each day.

Staff was wonderful, room was clean, restaurant was delicious. The breakfast was ok and very crowded, but hey it was free. Will definitely stay again if we're ever in the area again.