Idea Hotel Milano Malpensa Airport

Room overlooked untidy waste bin area. Factor in Shuttle bus cost from airport family of four is extra €40 for 10min trip. Does not run to timetable as was 40mins late. Reception hung up on my when checking location. Breakfast average at best. Won’t be returning

Staff was amazing. Airport shuttle service is awesome for non-drivers. €5 per person and that too every half and hour 24/7 service. Breakfast was also good compared to others in market. Reception staff is professional and helpful.

Checkin et checkout rapide. Personnel sympathiques. Navette des 4h du matin top pour un départ matinal. Chambre toutefois chère pour ce que c'est

Courteous staff, dining and bar available, transportation to and from the Milan Malpensa Airport throughout the day. Please note that You cannot walk to this place from MXP.

Conveniently close to the airport although not really walking distance. Had to rely on the shuttle bus which cost 5 euro pp.

Rummet var slitet men okej. Bra med incheckning 24h. Taxi från flygplatsen kostar 20 euro för en resa på 4 min!!!!!! Det finns en shuttlebuss som går var 30:onde minut, den kostar 5 euro per person. Det ligger relativt nära flygplatsen men det går inte att gå dit, man måste antingen åka taxi eller shuttle.

Room was clean and comfortable. Bathroom big and clean. But it’s an absolute nightmare to get to from airport. It’s only 2.4km but taxis wanted €25. The hotel does have a shuttle but this needs to be highlighted more, otherwise it’s a taxi or local bus and that then involves a 750m walk

Good shuttle service to airport.

An average airport hotel for the night before an early departure. Staff was polite. The dinner was adequate. My only disappointment was that they have such a small shuttle to the airport that there were no spaces and had to take a taxi.

It was perfect location for Malpensa airport, the hotel bus transfers were easy from the hotel to the airport and only €5 per person but we couldn't find it for getting to the hotel so paid €15-20 per trip in taxi

Clean room w/small fridge. No microwave or coffee maker. Entire staff was friendly and accommodating

The wall to wall carpeting in the room is dirty, dingy, VERY dated and gives off a bad odor. Please update your rooms.

Very run down and dirty. The bed quilt was stained and dingy. The entire property smelled musty. Bathroom mirror was very odd, looked like it had previous had stickers on it that ha been ripped off and left tons of residue. Would not stay here again.

No, it was not. Breakfast was a bit better than dinner...but not great. The place was filthy...stains on the floors, extra hard pillows...sad looking comforters. I would never recommend it to anyone or would I go back. The shuttle was Euros 5 and the driver left me on the opposite of the airport, even though I told him I was flying Delta, which departs always from the same gates. Stay away from that hotel...FILTHY!

clean and spacious

Definitely needs some repairs. The room smelled funky. Keys have a giant room number on them. Doesn’t feel safe for solo female travellers.

Quiet and clean

We stayed only one night and it was good value for money. You'll need a free shuttle or a cab from the airport - we took a free shuttle and then walked to the hotel when we arrived. When we departed we took their shuttle which was ultra convenient (we even paid by card in the shuttle itself). The check-in was great and the ladies were really sweet. The hotel is a bit run down but very very clean. The cafe/restaurant is great, the bar as well. The breakfast food wasn't really good (taste and choice wise) but the coffee was Italian level at the bar. Convenient and clean - would stay here again.

Clean and quiet.

There was mold in the shower, thus ruining the whole purpose of sleeping a few hours and showering before our flight. This hotel only survives because it is the nearest to the airport. Seemingly every room was booked, but every guest shared the same thousand-yard stare of disappointed tourists. Don’t make the same mistake we did, in that we thought it was closest to the airport and the pictures were ok. It’s not. There has not been one ounce of maintenance done on this property in years. They simply exist on tourists coming in by the busload, with no expectation of a single repeat customer

Clean room, clean bathroom but impossible shower configuration.

Room was a good size, with comfortable beds, fridge, air conditioning, and large shower. So far so good. On a negative side, the WI-FI was very weak and signal almost non-existent. Considering they call themselves Airport hotel, I would expect a free shuttle bus to the airport. Shuttle bus is available but it's rather costly, I find it outrageous.

Near MXP. Large hotel with self parking. Looks well kept, however, rooms are dated and mattress and pillows extremely hard. Had neck and back aches. Only one sheet between me and stained mattress. No bed bugs found. Staff extremely nice and professional. Asked for extra sheet and softer pillow. Had a high step in tub with no shower curtain. Advised hotel they need to install anti-slip strips as I slipped badly four times. Would put a towel in tub for safety. Had to use one bath towel to mop up floor. Room was clean and very basic. Breakfast was good except they leave out yogurt and butter without refrigeration. Gave me stomach problems. Need to refrigerate all dairy! Airport shuttle available for small per person fee (minors free) every 30 minutes. Nothing in walking distance except an extremely good restaurant with a two minute walk. Recommend reservations or going early. Paid Euro500 for two nights. Gas station on road to airport to refuel. Crazy priest who rings church bells next door until late. Said city cannot do anything. Ask for room on opposite side which I could not hear them. Countryside views. Based on condition of mattress and pillows, no bed protector, and dangerous tub, I would not stay again and give 1 Star. Front desk staff 5 Star for great attitude to help. 5 Star to cafe and cleaning staff for their efforts. Although, please refrigerate your dairy!

The toom we were assigned had a broken thermostat and was hotter than the desert, both days we stayed. We mentioned it to the staff members but they suggested just turning it off as a solution. They said that they shut it off from a station behind the reception counter they did nothing, to rectify the situation. We brought it to their attention a couple of times to no resolve. I will be contacting Expedia when I’m done travelling and have more time to address it. I will be looking for compensation for our stay as it was very disappointing. We were told that the room was one of the “older ones” and were placed at the back of the hotel on the first floor right above their recycling bins that they continually used at the most inappropriate times of the night and early morning?! The first nights dinner was also disappointing in the fact that the staff was very brash at collecting/cleaning the table after our first course and removed my son’s cutlery of his dishes and basically threw them down on the place mat in front of him as opposed to just clearing the plates and giving him a new set of cutlery. When I finished the other lady attendant did take my plans cutlery away and brought me knew cutlery for my second course, (the way it should be handled). We were led to believe by their posting that the shuttle to the airport was provided by the hotel until we were surprised to find out when getting on the shuttle that there was a $5 euro charge??

When i booked the hotel it was saying that it was only 17 minutes walk from the airport, whan infact it was 35 minutes and you have to walk on a busy road without any pavement. The hotel was clean and bed comfortable. However, it's proximity to the airport and a church meant it was noisy, planes taking off every few minutes and the church bell was going off every hour. There was no kettle and you had to pay €2.00 for a bottle of water from the fridge.

Airport hotel which is about 2.5 km away from the terminals. Has shuttle for 5 euros. Comprehensive breakfast for free Rooms were clean. Great value for the money. Only problem was the lack of bathroom shower curtain which made it hard to take a standing up shower.

Accommodation was very uncomfortable for us due to the high temperature in the room. Unable to adjust it from the the remote control. We had to keep open the window to cool it down.

The Hotel has a shuttle bus to go to Malpensa airport every half an hour. It is very convenient when you have to go to the airport very early in the morning. The room is big with two queen beds. It is quite far from the Milan center.

Agreeing with fellow reviews, it was a bit of a trek to get to the hotel from the airport, we did not know about the shuttle on the way there, on the way back the lady kindly dropped us otherwise it would have been an hour wait for 5EURpp. Room was very clean and spacious and we were also given a twin room with two queen-sized beds – which was great. The air conditioning was good as well as the lovely hot shower, breakfast was decent, did the job. Good value for money and friendly check in staff.

Bra hotell, men wifi var veldig begrenset- både på hotellrommet og i lobbyen.

Clean room w/small fridge. No microwave or coffee maker. Entire staff was friendly and accommodating

Check in was very efficient, the room very clean, bed was comfortable and the room was quiet. Only had cappuccino before we left for an early flight but did have dinner the evening before. The menu has many different choices and the bar is fully stocked. Absolutely nothing at all wrong with this hotel for a night before a flight.

Abbiamo alloggiato una notte in questo hotel, appena arriviamo la receptionist ci dice che dobbiamo pagare 20€ in più perché non abbiamo prenotato per due persone ma solamente una (ho prenotato per due), dopodiché stavo cercando di controllare meglio la mia prenotazione lei dice che lascia stare non c'è più bisogno (perché ha visto che noi non ci siamo cascati). In poche parole se uno non è pratico e non è attento ti vogliono rubare 20€, non è una cifra esagerata ma fa arrabbiare un comportamento del genere, per il resto tutto bello e funzionante.

Could not connect with the hotel van from the airport to the hotel. Made several phone attempts and no answer. Had to take a costly taxi for a five minute drive. Hotel stated that the number we were calling was to the driver but those were the directions stated on the their site. Staff at the hotel were pleasant.

Reasonably priced and near airport. Handy airport shuttle (look on website for number to phone / where to find as confusing at airport). Only 1 pillow in hotel, unhelpful receptionist when asked for another. Asked me to come down to reception & hung up while I was speaking to tell me I couldn’t get one as the cleaning staff had gone home.

Staff was very nice

Ce n’est pas évident de savoir où attendre la navette qui mène de l’aéroport à l’hôtel. Quand j’ai téléphoné, le commis a été très sec et expéditif et il ne m’a pas aidée à trouver la navette. Résultat: j’ai dû prendre un taxi à 20 Euros

Smooth check in

Very friendly staff. Quick check-in and check-out, and appreciated the airport shuttle service!

The description of the Idea Hotel Milano online definitely did not align with the actual hotel in person. The rooms were in poor condition and poorly maintained. The Wi-Fi was inconsistent. I was not able to access any websites because of the constant dropping of my connection. The employees at the front desk were not very friendly. They gave us incorrect information regarding shuttle bus arrivals and instructed us to walk over to the Holiday Inn hotel to catch a shuttle bus. That shuttle never came and we ended up having to walk quite a distance to catch the bus. Do not give people incorrect information. If you do not know say so. I will never ever stay at this establishment again.

When i booked the hotel it was saying that it was only 17 minutes walk from the airport, whan infact it was 35 minutes and you have to walk on a busy road without any pavement. The hotel was clean and bed comfortable. However, it's proximity to the airport and a church meant it was noisy, planes taking off every few minutes and the church bell was going off every hour. There was no kettle and you had to pay €2.00 for a bottle of water from the fridge.

First- call for car service, it is absolutely not safely walkable. They have a service for 5€. Pay it.

Courteous staff, dining and bar available, transportation to and from the Milan Malpensa Airport throughout the day. Please note that You cannot walk to this place from MXP.

O hotel fica localizado em uma vila, meio rural, com uma igrejinha bem bonitinha na frente. Próximo ao aeroporto e podemos contar com o serviço de shuttle aeroporto/hotel e vice versa, bem eficaz ao custo de 5 euros por pessoa. O café da manhã é muito bom, bem como as instalações do hotel.

Clean and comfortable, friendly staff, nearby walkable dining options and shuttle service to airport. However feels like it's too remote..

Rummet var slitet men okej. Bra med incheckning 24h. Taxi från flygplatsen kostar 20 euro för en resa på 4 min!!!!!! Det finns en shuttlebuss som går var 30:onde minut, den kostar 5 euro per person. Det ligger relativt nära flygplatsen men det går inte att gå dit, man måste antingen åka taxi eller shuttle.

Room was clean and comfortable. Bathroom big and clean. But it’s an absolute nightmare to get to from airport. It’s only 2.4km but taxis wanted €25. The hotel does have a shuttle but this needs to be highlighted more, otherwise it’s a taxi or local bus and that then involves a 750m walk

Front desk gave excellent service. The exterior of the hotel almost looked post Soviet block. Older neighborhood but was safe. Room was dated but clean. Funny point. There was a restaurant not 50 m down the street. That was the best place we’ve eaten at since we have been in Italy! Restaurant is Samarcanda👌😘

The hotel is just fine for staying if you’re catching a flight next day. The neighborhood is old and a bit run down and there is no shopping or wide variety of restaurants within walking distance.

Close to the airport and very convenient.

Excellent location for one night very close to airport, excellent shuttle to airport service!! Excellent full breakfast

The room was quiet, bed was comfortable, able to control room temp. One of the shower handles was broken and the shower drained so slowly we were afraid it was going to flood the bathroom. Notified management. The on site restaurant was the big surprise! Had a delicious salmon dinner , my husband had the Milanese osso buca. The breakfast buffet offered many hot and cold options-enough to carry us through the day. We also appreciated the shuttle to and from the airport. We’d stay again!

Terrible breakfast (cold scrambled egg and bacon). Coffee machine broken. Shower in room is useless and no curtain. Decor dated throughout. Paid 20 euros from airport to hotel in taxi. The hotel reception booked taxi to return us to airport to catch train next morning, and driver tried charging me 66 euros. The driver had accident before we even left the hotel (reversed into barrier) hence assume he was trying to make up for damages. Hotel reception informed us before being picked up price would be maximum 25 euros, hence I refused to pay which resulted in the driver involving the police. AVOID this hotel (you have been warned).

Restaurant was great food was excellent

O hotel fica localizado em uma vila, meio rural, com uma igrejinha bem bonitinha na frente. Próximo ao aeroporto e podemos contar com o serviço de shuttle aeroporto/hotel e vice versa, bem eficaz ao custo de 5 euros por pessoa. O café da manhã é muito bom, bem como as instalações do hotel.

We stayed only one night and it was good value for money. You'll need a free shuttle or a cab from the airport - we took a free shuttle and then walked to the hotel when we arrived. When we departed we took their shuttle which was ultra convenient (we even paid by card in the shuttle itself). The check-in was great and the ladies were really sweet. The hotel is a bit run down but very very clean. The cafe/restaurant is great, the bar as well. The breakfast food wasn't really good (taste and choice wise) but the coffee was Italian level at the bar. Convenient and clean - would stay here again.

Whenever I come to Milan, I always stay at this hotel near the airport. There is a shuttle bus from the airport (5 euro). The stuff is very friendly; the room is clean. the fabulous breakfast is served from 5-10. When I have to leave early morning, I can still have a breakfast. Perfect!!!

Room was adequate but seemed grungy. Shower was nice and beds were comfortable. Pizza in the bar area was fine for a quick bite (and staff there was nice). It worked well enough for a short overnight before catching an early flight. Shuttle was very convenient.

The rooms are clean and functional, however for an airport hotel it’s not convenient to the airport, the shuttle they provide is 5 euros each. Breakfast is not great. I’m sure there are better options out there.

Only 6 min taxi from the airport to the hotel. It's perfect for traveler to stay the night before the flight. Nothing really near the hotel but they have restaurants, vending machines, bar. Pricing for food was very decent. Food was good. Breakfast buffet was amazing. Lots of different food options. Also breakfast being open from 5am - 10 am was fabulous for us for early flight traveling. Staff was really good and their shuttle is cheaper than taking taxi and runs every 30min.