Name: Suites You Zinc
Address: Calle del Arenal 10, Sol, Madrid, Spain, Madrid, Province Of Madrid, ES
Price range: $148–$316 per night
Rating: 7.45

What guests think

At Suites You Zinc, travellers praise the ultra-central location by Puerta del Sol and the generally spacious apartments, while feedback is mixed about comfort and operations, noting small lifts, occasional maintenance issues, and an app-based, off-site check-in.

Staff are frequently described as helpful with quick communication, and luggage storage nearby is useful. Common downsides include inconsistent air conditioning, uncomfortable sofa beds or ageing mattresses, tiny showers or weak water pressure, and noise from neighbours or the street in some units. Expect a simple, centrally located apartment stay with trade-offs in comfort and tech-heavy access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Older building with a very small elevator that serves only select floors, so stairs are often required with luggage. Luggage storage at the nearby office is handy, and a few guests mention parking nearby.

Related guest reviews

10

ANA

May 28, 2025

·

Stayed 1 night

Excelente espaço e a localização muito boa. Único problema foi a dificuldade de acessar via elevador, tivemos que usar as escadas com malas pesadas, o que dificultou um pouco, fora isso tudo muito bom!

Translate

6

Jo

Oct 16, 2025

·

Stayed 2 nights

We booked a 2 bedroom apartment for 6 people. The apartment was very tired. The curtains were stained. The flooring dirty and damaged in places. The air conditioning did not work. This was reported but never fixed during our stay. The apartment was advertised as having free toiletries. There was only a dispenser in the shower which was broken. Our check-in was delayed by over an hour due to a cleaning incident. The apartment location is perfect. Right in the heart of Madrid, very close to Puerto del Sol. Shops, restaurants and bars all close by. Check-in and luggage store is away from the property but not a massive issue. Was good to be able to leave luggage before late departure. All keys are digital so ensure all party members upload the app prior to arrival. There is a lift which visits floors 1,2 and 5. It is very small. This is definitely a budget stay apartment in an old building so please consider this when booking.

8

Laura

Apr 29, 2024

·

Stayed 1 night

Good value for money. Great location for walkable holiday. Plenty of space for 3 people. 2 large bedrooms with own bathrooms. Despite saying no elevator there was one. Good communication and easy to use the electronic key from phone.

10

Raquel

Jul 16, 2023

·

Stayed 1 night

Sitio muy céntrico y con la comodidad de disponer de aparcamiento. Recomiendo

Translate

10

Daimon Josset

Nov 23, 2025

·

Stayed 3 nights

La ubicación es perfecta. Literalmente estamos a minutos caminando de los mayores atractivos turísticos de Madrid. A donde sea que vayas hay un lugar icónico. Hay estaciones de metro muy cerca. Restaurantes, supermercado El Corte Inglés, casas de cambio de moneda. Nuestra habitación quedó en el piso 5. Teníamos que utilizar elevador hasta el piso 4 y subir en escaleras al piso nuestro. Ya sabíamos de esta posibilidad, pero se los comento para que lo tengan en cuenta si escogen esta propiedad. Nos volveríamos a quedar aquí. El último día se fue la luz por unas horas en nuestra habitación. El resto del hotel y alrededores tenía luz.

Translate

6

Muhittin

Nov 14, 2025

·

Stayed 2 nights

Konutun konumu gayet iyi ama resimde görünenlerden eski. Yatak ve yatak örtülerinin temizliğine dah dikkat edilmesi. Konuta giriş kolayd ve iletişim iyiydi.

Translate

8

David

Jun 15, 2024

·

Stayed 2 nights

Convenient location in the centre of the city. The accommodation was spacious and well maintained. It was useful to be able to deposit our luggage in the nearby office on our day of departure. Good value for central Madrid.

8

Tatiana

Oct 16, 2024

·

Stayed 3 nights

Excellent cental location. Apartment spartan but clean and functional. Could do with a spatula and a few more dishes/cooking utensils. Should have clearer explanation of how to get into building and apt.

10

Eva

Apr 27, 2025

·

Stayed 3 nights

Excelente ubicación está en una calle principal , caminas a todos los lugares importantes. Las instalaciones están en buenas condiciones.solo las escaleras son de un edificio viejo.

Translate

10

Ivette

Jul 23, 2025

·

Stayed 2 nights

Everything was perfect, the only BUT was they don’t have elevator and we have to take 4 luggage to the 4th place… was a new experience for my kiddos lol They have fun.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the apartments clean, but others reported issues such as stained or worn items, leftover food, and minimal or no housekeeping during multi-day stays.

Related guest reviews

4

Xochitl

May 22, 2025

·

Stayed 2 nights

Building is old . Entering building has a bad smell. Sofa bed mattress needs attention torn worn out mattress . Sofa mattress sheets had pii staining .

6

Jo

Oct 16, 2025

·

Stayed 2 nights

We booked a 2 bedroom apartment for 6 people. The apartment was very tired. The curtains were stained. The flooring dirty and damaged in places. The air conditioning did not work. This was reported but never fixed during our stay. The apartment was advertised as having free toiletries. There was only a dispenser in the shower which was broken. Our check-in was delayed by over an hour due to a cleaning incident. The apartment location is perfect. Right in the heart of Madrid, very close to Puerto del Sol. Shops, restaurants and bars all close by. Check-in and luggage store is away from the property but not a massive issue. Was good to be able to leave luggage before late departure. All keys are digital so ensure all party members upload the app prior to arrival. There is a lift which visits floors 1,2 and 5. It is very small. This is definitely a budget stay apartment in an old building so please consider this when booking.

10

Nicholas

May 13, 2025

·

Stayed 2 nights

Great location, easy check in, nice clean apartment

6

Raul

Sep 8, 2025

·

Stayed 4 nights

Very good location . No shampoo in the bathroom. Didn’t change towels or clean room for four days we were there.

10

mirella

Jun 1, 2025

·

Stayed 4 nights

Great location and very clean. Overall a fantastic stay and would come again.

10

Sebastian

May 23, 2025

·

Stayed 2 nights

Clean, good area, 100% recommended

2

Armita

Apr 27, 2024

·

Cleanliness - poor. Toilet was dirty and it's so small and congested. The lift doesn't goes to all the floors so be mindful that you might need to carry the bags yourself. The rooms and reception are at a different locations. Rooms are not soundproof cause we heard lot of noise from the neighbour. There were hairs all over the floor, despite us requesting cleaning service there was none provided.

10

Abraham

Jan 12, 2026

·

Stayed 3 nights

Habitación limpia

Translate

10

Mark

Feb 24, 2026

·

Stayed 2 nights

A nice and clean apartment in a great location. Would happily recommend.

8

ma frances camille

Oct 31, 2025

·

Stayed 4 nights

there were leftover food still inside the drawer but kitchen items were complete. there was a washing machine but it didn’t turn on and no instructions on how to operate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Apartments are generally spacious for the area, but guests cite noise transfer in some units, very small showers or weak pressure, ageing mattresses or uncomfortable sofa beds, inconsistent air conditioning, and occasional Wi-Fi or appliance problems.

Related guest reviews

8

Eli-Eve

Sep 22, 2025

·

Stayed 4 nights

It's near everything! You can walk all the important sites from this place. Good size except for the shower, I'm a small size and it was hard to get in the shower.

8

Angela

Apr 3, 2025

·

Stayed 3 nights

Great location, the apartment is in the middle of the main tourist area but you could not hear any noise when the window was closed. My only complaint is that both bed mattresses are old and sink in too far when sleeping causing back and hip pain for both my husband and I and we are only young, they really need to be replaced.

6

Jo

Oct 16, 2025

·

Stayed 2 nights

We booked a 2 bedroom apartment for 6 people. The apartment was very tired. The curtains were stained. The flooring dirty and damaged in places. The air conditioning did not work. This was reported but never fixed during our stay. The apartment was advertised as having free toiletries. There was only a dispenser in the shower which was broken. Our check-in was delayed by over an hour due to a cleaning incident. The apartment location is perfect. Right in the heart of Madrid, very close to Puerto del Sol. Shops, restaurants and bars all close by. Check-in and luggage store is away from the property but not a massive issue. Was good to be able to leave luggage before late departure. All keys are digital so ensure all party members upload the app prior to arrival. There is a lift which visits floors 1,2 and 5. It is very small. This is definitely a budget stay apartment in an old building so please consider this when booking.

8

Dominick

Jan 15, 2025

·

Stayed 7 nights

The suites are spacious and in a great location with great security to get in. The rooms can use better storage for luggage and clothes. The only BIG negative. The walls are THIN you will your neighbors, you will hear every. Little. Motion, moan and thump. So if you take kids keep them Out of the room with an adjacent wall.

6

Cintia

Jun 16, 2025

·

Stayed 2 nights

It was really hot and the property just had a small fan in the ceiling. The WiFi never worked costumer service couldn’t help.

6

Asha

Jun 20, 2025

·

Stayed 2 nights

The place was clean and had a kitchenette where we could have made breakfast and dinner. It's walking distance to most attractions and metro station. Our only issue was the aircondition wasn't working and it was so hot at nights and the shower was so tiny, that we had to squeeze to get into the shower doors.

10

FABIO

Feb 18, 2026

·

Stayed 3 nights

Apartamento enorme. Dois quartos. Dois banheiros. Tinha elevador e estava funcionado (apesar de ser bem pequeno). Muito próximo a muitos pontos turísticos. Entre duas estações se metrô importantes. Perto de muitos bares e restaurantes. Check-in fácil. Comunicação rápida. Enfim. Tudo ótimo. Somente a máquina de lavar que estava fora de serviço, mas nada que atrapalhasse a hospedagem. E a água que de vez em quando acabava mas daqui a pouquinho tempo voltava. De resto, foi excelente. Ficará novamente.

Translate

10

Plinio

Jan 14, 2026

·

Stayed 5 nights

Apartamento grande, confortável e excelente localização

Translate

6

paul

Oct 31, 2025

·

Stayed 3 nights

You Need to add sound proofing to the walls you can hear absolutely everything from the neighbours and out side, didn’t get any good nights sleeping

8

SILVIA

Apr 19, 2025

·

Stayed 1 night

Ubicacion excelente. El sofá cama es incomodisimo, no se puede doemir.las paredes super finas,se oye todo.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often friendly and responsive, yet several guests struggled with app-based entry, off-site reception, delayed fixes, or limited support when problems arose.

Related guest reviews

8

Jorge

Oct 9, 2023

·

Stayed 1 night

The place is excellent, very strategic location, all in good conditions, only problem is everything is digitalized and my phone service provider was not available in Spain (Madrid area), customer service was helpful and guide me to solve the issue

6

Kirk

Jun 11, 2025

·

Stayed 2 nights

Great location but the management is TOO HIGH TECH. I prefer to talk to someone personally. I had to call overseas call from US to speak to someone. Perhaps this hotel is good for a single person who is tech savvy but not for family - I think

4

Benjamin

Dec 20, 2024

·

Stayed 5 nights

The internet did not work at all in the back half of the apartment (where there was a desk for working). In the living room area, it was was very poor and lots of Zoom calls were dropped. The check in experience was horrible. They have no staff in the building but rather in another building 2 blocks away. You have to use your phone to open building and unit doors, and they insist they cannot give you a key or card. The kitchen lacked some basic things: cutting board, knife to cut vegetables/meat/bowls for cereal. An alarm went off twice, once at 1am in the morning. It was dysfunctional and I notified them both times. That I had to be woken up at 1am and then notify them a second time speaks to the poor service. When you write to them, a chat bot answers you. It doesn't identify itself as a chat bot, so this conversation be a real waste of time. I would rather wait for their working hours than have a chat with a bot. The hotel is located half a block from the Plaza del Sol. It has 2 metro lines and a train line (cercanías). It was very convenient. However, the street (Arenal) was so incredibly busy, you couldn't walk around. I have never seen such a busy street in my life, and I personally found it very unpleasant.

10

Roberto Rodrigo

Oct 3, 2025

·

Stayed 2 nights

The support was tremendous and they go beyond, just to help the stay in Madrid and awesome one to remember. Special thanks to Larbi for extending his working hours just to accommodate and help with our issue. Awesome 👍

4

Emanuela

Jun 20, 2023

·

Stayed 3 nights

The first day of our journey we complained about that the kitchen, the light of the bed and the TV didn't work. No one has come throughout the stay. No cleaning room in four day although it was expected once and no change towels!!

10

Marietta

Oct 1, 2025

·

Stayed 2 nights

Perfect Location. LLegamos cansadas despues de un largo vuelo con escalas antes de poder entrar a la habitacion y fuimos recibidos amablemente, en sus oficinas,en un comodo sofa, con cafe,te ,y pequeños dulces de la zona, mientras estaba lista la habitacion,Muy amables y hospitalarios. Gracias. Muy Recomendados.

Translate

8

Miguel

Dec 26, 2025

·

Stayed 4 nights

Everything went well, and the communication with the staff was quick and effective. We just had 2 issues, the only sofa was really uncomfortable, and the washer machine didn’t work. We talked to the staff about the sofa and was nothing that could be done, and we didn’t call for the washer machine because it was during the weekend and we didn’t have time for it.

10

Ge

May 9, 2025

·

Stayed 2 nights

Very central location, we stayed two nights and hope we can stay longer. Most of the sightseeing are within 10 minutes walk, lot of cafes and restaurants, facing to a very busy street but quite after you close the window and door. Noticed that some previous customers having hot water issue, but not at all for my stay in apartment #31. Staff in the nearby office were very helpful and kind.

10

Robert

Jan 31, 2026

·

Stayed 3 nights

Tommy was excellent

8

Cristina

Sep 19, 2025

·

Stayed 3 nights

Es complicado porque la entrada es por una contraseña que enviaron por correo y no lo recibí , sin embargo al ir a la dirección donde es la recepción para buscar las llaves la atención de Bertha fue nefasta con mucha molestia porque no sabía que se ingresa con una clave!

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Exceptionally central near Puerta del Sol, metros, and major sights, with easy walking to shops, bars, and restaurants. The area is lively and can feel busy.

Related guest reviews

10

Celeste

Mar 30, 2024

·

Stayed 1 night

The location is absolutely convenient.

10

madelin

Sep 29, 2025

·

Stayed 2 nights

Good location. Right on city center.

10

Marino

Sep 26, 2023

·

Stayed 2 nights

Espectacular, excelente ubicacion, comodidad, con aire acondicionado y las chicas de la oficina muy amables y atentas, cuando vuelva a madrid sin duda intentare quedarme aqui

Translate

8

Ching

Nov 22, 2024

·

Stayed 1 night

Great location, easy to find.

10

Daimon Josset

Nov 23, 2025

·

Stayed 3 nights

La ubicación es perfecta. Literalmente estamos a minutos caminando de los mayores atractivos turísticos de Madrid. A donde sea que vayas hay un lugar icónico. Hay estaciones de metro muy cerca. Restaurantes, supermercado El Corte Inglés, casas de cambio de moneda. Nuestra habitación quedó en el piso 5. Teníamos que utilizar elevador hasta el piso 4 y subir en escaleras al piso nuestro. Ya sabíamos de esta posibilidad, pero se los comento para que lo tengan en cuenta si escogen esta propiedad. Nos volveríamos a quedar aquí. El último día se fue la luz por unas horas en nuestra habitación. El resto del hotel y alrededores tenía luz.

Translate

10

J MANUEL

Oct 23, 2024

·

Stayed 2 nights

Excelente ubicación

Translate

10

Annie

Jun 26, 2025

·

Stayed 2 nights

Great stay!! Very close to puerta del sol! Thank you for everything!

10

Vinicius

Jan 26, 2026

·

Stayed 2 nights

Localização excelente!

Translate

10

Samantha

Aug 10, 2024

·

Stayed 3 nights

I'd read mixed reviews before booking, but for 3 nights it was a good price and you cant get a better location, so we booked. I can only comment on our own experience, 31, 3rd Floor. The lift does not stop at 3, but does stop at 2. If you have suitcases, take note! The apartment was fine for us and our teenage daughter. It was clean, comfy and there was plenty of space when the sofa bed is put away. Basic kitchenette and small bathroom with a shower, but big enough, and clean. Good air con too, though fiddly to initially turn on with the remote. Its a relatively modern apartment, and yes, some bits here and there are worn, but this didnt impact our stay and we would be happy to stay in that apartment again. 2 tube stations, Sol and Opera, within a 3 or 4 minute walk and many of Madrid's hilights are within a 20 to 30 minute stroll. Some are closer.

8

Chris Alfie

Aug 4, 2025

·

Stayed 3 nights

The property has great walkable shops and is walkable to plaza major.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$117
February	$115
March	$148
April	$188
May	$178
June	$175
July	$104
September	$131
October	$153
November	$134
December	$126

Suites You Zinc

Prices for Suites You Zinc

Monthly average prices

About this property

Location

Room options

Room #27534237

Standard Studio (2 Adults)

Studio Apartment with Balcony (4 Adults)

Special Offer- Queen Studio with Balcony Romantic Package

Superior Apartment with Balcony (4 Adults)

Apartment (3 Adults)

Deluxe Apartment (4 Adults)

Room #27534233

Two-Bedroom Apartment with Balcony (4-5 Adults)

Room #27534240

Apartment (4 Adults)

Room #27534229

Apartment with Balcony (3 Adults)

Studio with Balcony (2 Adults)

Two-Bedroom Apartment with Balcony (5-6 Adults)

Room #27534234

Room #27534232

Room #27534238

Room #27534242

Room #27534231

Room #27534235

Room #27534239

Room #27534241

Room #27534230

Room #27534236

Guest reviews of Suites You Zinc

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Suites You Zinc

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $178	23 $150	24	25	26
27	28	29	30

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $301	9	10
11	12	13 $178	14	15	16	17
18 $153	19	20	21	22	23	24
25 $316	26 $148	27 $225	28 $225	29 $211	30	31 $296