Papaya Playa Project, Tulum, a Member of Design Hotels
318 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
318 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Papaya Playa Project, Tulum, a Member of Design Hotels är priset per natt i genomsnitt 285 US$ under den billigaste månaden (augusti) och 1 088 US$ under den dyraste månaden (januari), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 1 088 US$ |
| februari | 462 US$ |
| mars | 449 US$ |
| april | 451 US$ |
| maj | 445 US$ |
| juni | 314 US$ |
| juli | 315 US$ |
| augusti | 285 US$ |
| september | 318 US$ |
| oktober | 399 US$ |
| november | 391 US$ |
| december | 592 US$ |
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sep. · 318 US$
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Dyrast: januari (ca 1 088 US$)
Billigast: augusti (ca 285 US$)
Om detta boende
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage och ansiktsbehandlingar. Efter ett dopp i en av 2 utomhuspooler kan du varva ned på den privata stranden. Boendet har även gratis wi-fi, conciergetjänster och bröllo...
Bekvämligheter
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage och ansiktsbehandlingar. Efter ett dopp i en av 2 utomhuspooler kan du varva ned på den privata stranden. Boendet har även gratis wi-fi, conciergetjänster och bröllopstjänster.
Företagsfaciliteter
Gäster har tillgång till bland annat expressutcheckning, kemtvätt/tvättjänster och reception (öppen dygnet runt). Gäster erbjuds flygtransfer tur/retur mot en avgift (tillgänglig dygnet runt), och avgiftsfri parkering finns på plats.
Måltider
På detta hotell kan du äta något gott på derasrestaurang med loungebar. Vill du hellre ta det på rummet erbjuds rumsservice (under begränsade tider). Släck törsten med din favoritdrink i boendets strandbar. Här erbjuds en gratis frukost med lokala rätter dagligen mellan 07.00 och 12.00.
Rum
Känn dig som hemma i ett av de 87 individuellt inredda rummen. Gratis wi-fi gör att du kan hålla dig uppkopplad. Privat badrum med dusch, regndusch och hårtorkar. På rummet finns värdeförvaringsskåp och takfläkt. Städning erbjuds dagligen.
Läge
Papaya Playa Project, Tulum, a Member of Design Hotels ligger i Tulum (i området Zona Hotelera), 4 min med bil från Tulums strand och 8 min från Tulums mayanska ruiner. Detta hotell vid stranden ligger 6,2 km från Sian Ka'an biosfärsreservat och 20,5 km från Xel-Hás park.
Vad finns i närheten
SFER IK(0.1 miles)
Jaguarparken(0.4 miles)
Tulum nationalpark(0.5 miles)
Acceso till jaguarparken(0.5 miles)
Jaguar utsiktspunkt Tulum(0.5 miles)
Tulums strand(1 miles)
Las Palmas offentliga strand(1.4 miles)
Hunab livsstilscenter(1.7 miles)
Playa Paraiso(1.8 miles)
Ven a la Luz skulptur(2.1 miles)
Tulums mayanska ruiner(2.5 miles)
Freskernas tempel(2.7 miles)
Playa Ruinas(2.7 miles)
Den nedstigande gudens tempel(2.8 miles)
Casa del Cenote(2.8 miles)
Tulum internationella flygplats (TQO)(28 miles)
Cancun, Quintana Roo (CUN-Cancun Intl.)(75.3 miles)
Parkering
Flygplatstransfer
Restaurang
Pool
Rumservice
Tur- och utflyktsdisk
Läge
Km 4.5 Carretera Tulum Boca Paila, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexiko
SFER IK (0.1 miles)
Jaguarparken (0.4 miles)
Tulum nationalpark (0.5 miles)
Acceso till jaguarparken (0.5 miles)
Jaguar utsiktspunkt Tulum (0.5 miles)
Tulums strand (1 miles)
Rumsalternativ
4
Loft - privat pool - havsutsikt
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Privat badrumPrivat pool
7
Rum - privat pool - havsutsikt (Casita, Ground Pool)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Privat badrum
7
Rum (Casa Coco)
Information om rummet
5× Extra Stora Dubbelsängar
LuftkonditioneringWi-Fi (gratis)Privat badrum
8
Rum (Casa Viento)
Information om rummet
4× Extra Stora Dubbelsängar
och 1 Dubbelsäng
LuftkonditioneringWi-Fi (gratis)Privat badrum
4
Rum - privat pool (Casita Jungle, Rooftop Pool)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Privat badrumPrivat pool
10
Rum (Casa Palma)
Information om rummet
4× Extra Stora Dubbelsängar
Sovplats 8
LuftkonditioneringWi-Fi (gratis)Privat badrum
5
Rum (Casa Palapa)
Information om rummet
5× Extra Stora Dubbelsängar
LuftkonditioneringWi-Fi (gratis)Privat badrum
4
Rum - havsutsikt (Casita)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Privat badrum
8
Rum (Casa Arena)
Information om rummet
4× Extra Stora Dubbelsängar
Sovplats 8
LuftkonditioneringWi-Fi (gratis)Privat badrum
8
Rum - privat pool (Casita Jungle, Ground Pool)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Privat badrum
1
Familjestuga - havsutsikt
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Enkelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Privat badrum
5
Rum - privat pool - havsutsikt (Casita, Rooftop Pool)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Privat badrum
Gästrecensioner
7.5
Bra
Baserat på 385 verifierade recensioner
Vem bor här?
Företag
2%
Par
46%
Familj
12%
Grupper
32%
Ensamresande
6%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Papaya Playa Project, Tulum, en del av Design Hotels, lyfter resenärer fram en slående djungel- och strandmiljö med unika casitas och välkomnande personal, samt livliga helgfestligheter. Återkommande bekymmer inkluderar dock varierande service, varierande underhåll och ibland störningar från evenemang.
Läs merVar detta till hjälp?
Vad gäster tycker
På Papaya Playa Project, Tulum, en del av Design Hotels, lyfter resenärer fram en slående djungel- och strandmiljö med unika casitas och välkomnande personal, samt livliga helgfestligheter. Återkommande bekymmer inkluderar dock varierande service, varierande underhåll och ibland störningar från evenemang.
Många gäster uppskattade privata eller takpooler samt det praktiska läget i början av Hotellzonen, även om strandupplevelsen kan försämras under perioder med mycket sjögräs. Recensioner av restaurangen berömmer frukosten och smakerna men påpekar ofta väldigt höga priser och ibland långsam service. Förvänta dig en stilfull vistelse mitt i naturen med ett pulserande nattliv och varierande service.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Strandklubb med populära fester på lördagar och under fullmåne; flera recensenter nämnde gratis tillgång för gäster, plus välskötta omgivningar och många rum med privata eller takpooler. Vissa faciliteter känns daterade eller dåligt underhållna, allmänna pooler är små, yogaschemat kan vara inkonsekvent och sjögräs kan begränsa badandet på stranden.
Relaterade gästrecensioner
8
Myra
9 aug. 2024
·
Stannade 3 nätter
We had a lovely stay at PPP! Despite its reputation for being a party place, it was super peaceful during the week and a great place to recharge. The breakfast was lovely - special shoutout to the breakfast staff who gave especially awesome service! The recent storms clearly did a number on the resort, as there was lots of debris all over and many of the cabanas were under repair. The one drawback of this resort is that the restaurant prices are pretty unreasonable, so ordering a snack or drink on the beach quickly adds up to an astronomical bill. My advice is to go out for dinner in downtown Tulum, bring in your own food and drinks, and enjoy the beautiful beach and pools!
We had a lovely stay at PPP! Despite its reputation for being a party place, it was super peaceful during the week and a great place to recharge. The breakfast was lovely - special shoutout to the breakfast staff who gave especially awesome service! The recent storms clearly did a number on the resort, as there was lots of debris all over and many of the cabanas were under repair. The one drawback of this resort is that the restaurant prices are pretty unreasonable, so ordering a snack or drink on the beach quickly adds up to an astronomical bill. My advice is to go out for dinner in downtown Tulum, bring in your own food and drinks, and enjoy the beautiful beach and pools!
8
Koichi
3 sep. 2024
·
Stannade 2 nätter
Facility is a bit old
Facility is a bit old
4
Mark
5 juli 2023
·
Stannade 3 nätter
A place for great pictures. Not sure what the appeal is here. Very expensive for one, small pool, beach was not usable due to seaweed and very smelly. I get the being out in the jungle thing, but for the price you pay to stay here. You think you’d get more service & amenities than just a few eggs for breakfast. Staff was friendly but service was lacking here.
A place for great pictures. Not sure what the appeal is here. Very expensive for one, small pool, beach was not usable due to seaweed and very smelly. I get the being out in the jungle thing, but for the price you pay to stay here. You think you’d get more service & amenities than just a few eggs for breakfast. Staff was friendly but service was lacking here.
10
Anna
19 nov. 2024
·
Stannade 2 nätter
Best place to stay to attend Full Moon Party. Entrance for the guests is complimentary. The beach is beautiful. The courtyard is dreamy.
Best place to stay to attend Full Moon Party. Entrance for the guests is complimentary. The beach is beautiful. The courtyard is dreamy.
10
Keisha
12 aug. 2025
·
Stannade 6 nätter
We had an incredible stay at Papaya Playa! All of the staff were friendly and helpful and accessible whenever we needed anything or had any questions and provided a lot of good recommendations to us. It was easy to be able to chat via WhatsApp’s with the front desk for questions and to arrange whatever we needed. The hotel was able to arrange scooter and bike rentals and the hotel is right at the start of the hotel zone so Tulum Road was very accessible. Our casita was beautiful and clean and well maintained and we loved having our own private pool with ocean views. The party on Saturday was one of our favorite things we got to experience and it was nice having it be so accessible. The restaurant had amazing food and we looked forward to having breakfast every day! The included breakfast had several good options to choose from and the food was always so fresh and delicious. The only downside was the seaweed season and not being able to thoroughly enjoy the beach, which was happening at most hotels and areas along the hotel zone and you could tell the hotel still tried to make the most of it not being as appealing. We definitely want to come back to Papaya during the busier season when the water is clear and we can thoroughly enjoy the beach club amenities. Overall was a great stay and enjoyable experience, would definitely recommend this hotel to make your time in Tulum unforgettable.
We had an incredible stay at Papaya Playa! All of the staff were friendly and helpful and accessible whenever we needed anything or had any questions and provided a lot of good recommendations to us. It was easy to be able to chat via WhatsApp’s with the front desk for questions and to arrange whatever we needed. The hotel was able to arrange scooter and bike rentals and the hotel is right at the start of the hotel zone so Tulum Road was very accessible. Our casita was beautiful and clean and well maintained and we loved having our own private pool with ocean views. The party on Saturday was one of our favorite things we got to experience and it was nice having it be so accessible. The restaurant had amazing food and we looked forward to having breakfast every day! The included breakfast had several good options to choose from and the food was always so fresh and delicious. The only downside was the seaweed season and not being able to thoroughly enjoy the beach, which was happening at most hotels and areas along the hotel zone and you could tell the hotel still tried to make the most of it not being as appealing. We definitely want to come back to Papaya during the busier season when the water is clear and we can thoroughly enjoy the beach club amenities. Overall was a great stay and enjoyable experience, would definitely recommend this hotel to make your time in Tulum unforgettable.
10
Sophia
24 sep. 2025
·
Stannade 4 nätter
We had a great stay at PPP! Super relaxing, great service, food, and location. We took a morning yoga class as well, which was very pleasant. All the staff were super kind and made our stay feel really special. We had a jungle casita with a rooftop pool. The rooftop pool was a great decision, I was in it every morning and night while we were there. We were nested slightly in the jungle, a perfect distance away from the beach. The water pressure in the open shower was so perfect. It is hard to describe how great the water pressure was. There is not a coffee maker in the room full disclosure. It didn’t matter during my trip because I wanted a cappuccino every morning anyway. I enjoyed the short jungle stroll to the on-site café before my morning splash. I really loved this trip, it was wonderful and I would easily book this room again.
We had a great stay at PPP! Super relaxing, great service, food, and location. We took a morning yoga class as well, which was very pleasant. All the staff were super kind and made our stay feel really special. We had a jungle casita with a rooftop pool. The rooftop pool was a great decision, I was in it every morning and night while we were there. We were nested slightly in the jungle, a perfect distance away from the beach. The water pressure in the open shower was so perfect. It is hard to describe how great the water pressure was. There is not a coffee maker in the room full disclosure. It didn’t matter during my trip because I wanted a cappuccino every morning anyway. I enjoyed the short jungle stroll to the on-site café before my morning splash. I really loved this trip, it was wonderful and I would easily book this room again.
8
Aimeerenee
23 maj 2022
·
Stannade 1 natt
The property was wonderful with cool art throughout. Great location. The check in process and staff was great. The moon party was awesome! The food and bar staff was very disappointing.
The property was wonderful with cool art throughout. Great location. The check in process and staff was great. The moon party was awesome! The food and bar staff was very disappointing.
10
Danielle
13 juli 2023
·
Stannade 1 natt
We had a great stay at PPP. Saturday night stays you get access to the DJ/ party for free which is great but if you aren’t planning on attending request a room far from the action as we could hear the music long into the night.
We had a great stay at PPP. Saturday night stays you get access to the DJ/ party for free which is great but if you aren’t planning on attending request a room far from the action as we could hear the music long into the night.
8
Patrick
28 jan. 2023
·
Stannade 19 369 nätter
Man muss damit rechnen, dass im Januar einige Raves stattfinden die bis tief in die Nacht gehen.
Man muss damit rechnen, dass im Januar einige Raves stattfinden die bis tief in die Nacht gehen.
2
Mauricio
10 sep. 2024
·
Stannade 4 nätter
Pesadilla Playa Project. Un lugar totalmente sobrevalorado. No limpian la alberca privada, el restaurante es una absoluta estafa en la que dos cervezas y un par de hamburguesas te terminan saliendo en mas de 125 dólares. El Beach Club ya no tiene nada de ambiente. Los camastros se ven viejos y sucios. Ni siquiera tienen la delicadeza de revisar si los frascos de jabón y shampoo tienen producto. Muy mala experiencia en un hotel cien por ciento diseñado para estar a los turistas. Tan acostumbrados están a que los huéspedes se vayan antes de tiempo que ni siquiera les sorprendió que hiciéramos checkout antes de tiempo. Es más, ni siquiera nos preguntaron las razones de nuestra partida, lo mínimo que uno esperaría de un hotel con ese tipo de costo.
Pesadilla Playa Project. Un lugar totalmente sobrevalorado. No limpian la alberca privada, el restaurante es una absoluta estafa en la que dos cervezas y un par de hamburguesas te terminan saliendo en mas de 125 dólares. El Beach Club ya no tiene nada de ambiente. Los camastros se ven viejos y sucios. Ni siquiera tienen la delicadeza de revisar si los frascos de jabón y shampoo tienen producto. Muy mala experiencia en un hotel cien por ciento diseñado para estar a los turistas. Tan acostumbrados están a que los huéspedes se vayan antes de tiempo que ni siquiera les sorprendió que hiciéramos checkout antes de tiempo. Es más, ni siquiera nos preguntaron las razones de nuestra partida, lo mínimo que uno esperaría de un hotel con ese tipo de costo.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Återkopplingen är blandad: vissa tyckte att rummen var fläckfria, men flera recensioner nämner brister som smutsiga pooler eller solstolar, insekter, saknade toalettartiklar, fukt eller avloppslukt samt skräp efter stormen. Underhållsproblem som fastlåsta lås, AC-problem och åldrande armaturer rapporterades också.
Relaterade gästrecensioner
2
George
15 juni 2023
·
Don’t ever stay here!!! first they put us on a lower category room, they didn’t want to refund for their mistake, in addition there’s was no running water … stank all nite, for an overpriced hotel I rather stay elsewhere where the service is right.. so bad I checkout out early and didn’t care about refunds for my second room
Don’t ever stay here!!! first they put us on a lower category room, they didn’t want to refund for their mistake, in addition there’s was no running water … stank all nite, for an overpriced hotel I rather stay elsewhere where the service is right.. so bad I checkout out early and didn’t care about refunds for my second room
8
Myra
9 aug. 2024
·
Stannade 3 nätter
We had a lovely stay at PPP! Despite its reputation for being a party place, it was super peaceful during the week and a great place to recharge. The breakfast was lovely - special shoutout to the breakfast staff who gave especially awesome service! The recent storms clearly did a number on the resort, as there was lots of debris all over and many of the cabanas were under repair. The one drawback of this resort is that the restaurant prices are pretty unreasonable, so ordering a snack or drink on the beach quickly adds up to an astronomical bill. My advice is to go out for dinner in downtown Tulum, bring in your own food and drinks, and enjoy the beautiful beach and pools!
We had a lovely stay at PPP! Despite its reputation for being a party place, it was super peaceful during the week and a great place to recharge. The breakfast was lovely - special shoutout to the breakfast staff who gave especially awesome service! The recent storms clearly did a number on the resort, as there was lots of debris all over and many of the cabanas were under repair. The one drawback of this resort is that the restaurant prices are pretty unreasonable, so ordering a snack or drink on the beach quickly adds up to an astronomical bill. My advice is to go out for dinner in downtown Tulum, bring in your own food and drinks, and enjoy the beautiful beach and pools!
8
Ashkan
27 mars 2024
·
Stannade 4 nätter
Service was subpar for the nightly price. Didn’t get room service once and had to ask several times and never actually got it besides getting fresh towels. AC broken one night and took three asks to get it fixed. Yoga was promised daily but was missing. Property is a bit old now with cracked doors. Not a single appliance in the rooms besides AC. Not even a chair to sit on besides the bed. Also asked for a double bed weeks before arrival and was told to ask at check in to be accommodated, then promised a double bed after two nights in a single bed and then told that room was already booked after two nights with no option to upgrade. It was obvious they were just trying to kick the can down the road until we checked out but then again all this considered it is Mexico it won’t ever be perfect lol
Service was subpar for the nightly price. Didn’t get room service once and had to ask several times and never actually got it besides getting fresh towels. AC broken one night and took three asks to get it fixed. Yoga was promised daily but was missing. Property is a bit old now with cracked doors. Not a single appliance in the rooms besides AC. Not even a chair to sit on besides the bed. Also asked for a double bed weeks before arrival and was told to ask at check in to be accommodated, then promised a double bed after two nights in a single bed and then told that room was already booked after two nights with no option to upgrade. It was obvious they were just trying to kick the can down the road until we checked out but then again all this considered it is Mexico it won’t ever be perfect lol
4
Kamyar
19 aug. 2024
·
Stannade 3 nätter
Didn’t change the towels and clean the rooms, even when we asked. Food and drinks cost you an arm and a leg! Like 16 CAD for a bottle of water and 36 CAD for a shot of regular tequila. Our room that we booked was not available! They “did us a favour” and put 6 of us in a 3-room “villa” and charged us 200 USD extra! The “lobby” is an open air area and super hot and humid. In general I found Tulum as an unreasonably expensive and reap off place! Guys think it’s Ibiza or something. And you have to be very careful, they just charge for every single stupid thing. And many times double and triple if you don’t notice.
Didn’t change the towels and clean the rooms, even when we asked. Food and drinks cost you an arm and a leg! Like 16 CAD for a bottle of water and 36 CAD for a shot of regular tequila. Our room that we booked was not available! They “did us a favour” and put 6 of us in a 3-room “villa” and charged us 200 USD extra! The “lobby” is an open air area and super hot and humid. In general I found Tulum as an unreasonably expensive and reap off place! Guys think it’s Ibiza or something. And you have to be very careful, they just charge for every single stupid thing. And many times double and triple if you don’t notice.
8
Koichi
3 sep. 2024
·
Stannade 2 nätter
Facility is a bit old
Facility is a bit old
2
fereshteh
29 apr. 2024
·
Stannade 1 natt
Not clean at all. Not the place u feel comfortable at all
Not clean at all. Not the place u feel comfortable at all
6
Rikysha
10 maj 2024
·
It took me a minute to write this review because I needed to get my thoughts together. I will say overall the property is nice. Our room was cute and similar to pics on the website. However, during our stay, we did have some issues. First of all the service at the restaurant on the property is awful. It takes forever just for someone to come up and take your order and then they disappear. Be prepared to wait hours at the restaurant waiting for your food, even if they aren’t busy at all. My fiancé and I got so tired of waiting we just left and ate somewhere else. Also, on our second morning at the property, we woke up to the smell of sewage in our hotel room. We immediately notified the front desk and ask if we could be switched to a different room because the smell was actually giving me a headache. We were told that they would be able to put us in a new room soon. We waited hours and never received an update on the status of the new room. We finally went to the front desk to see what was going on only to be told that we will still have to wait a while. At this point we were frustrated and missing out on our pre-booked excursions so we asked to speak to the manager. The manager was finally able to help us get into a new room. Aside from our conversation with the manager, it felt as though the rest of the staff could care less about our concerns. They seemed very dismissive. Like I said, the property is nice, but for the amount of money we paid I would expect better service.
It took me a minute to write this review because I needed to get my thoughts together. I will say overall the property is nice. Our room was cute and similar to pics on the website. However, during our stay, we did have some issues. First of all the service at the restaurant on the property is awful. It takes forever just for someone to come up and take your order and then they disappear. Be prepared to wait hours at the restaurant waiting for your food, even if they aren’t busy at all. My fiancé and I got so tired of waiting we just left and ate somewhere else. Also, on our second morning at the property, we woke up to the smell of sewage in our hotel room. We immediately notified the front desk and ask if we could be switched to a different room because the smell was actually giving me a headache. We were told that they would be able to put us in a new room soon. We waited hours and never received an update on the status of the new room. We finally went to the front desk to see what was going on only to be told that we will still have to wait a while. At this point we were frustrated and missing out on our pre-booked excursions so we asked to speak to the manager. The manager was finally able to help us get into a new room. Aside from our conversation with the manager, it felt as though the rest of the staff could care less about our concerns. They seemed very dismissive. Like I said, the property is nice, but for the amount of money we paid I would expect better service.
2
Christopher
3 mars 2024
·
Stannade 3 nätter
Rooms had bugs in it, no shampoo or conditioner in the shower. Lock jammed and got locked in my hut. Had to crawl out window to get out. Employees are incredibly slow to do anything. Many don’t understand what you want. The parties on Saturday are a total inconvenience for the hotel guests. Priorities given to party guest.
Rooms had bugs in it, no shampoo or conditioner in the shower. Lock jammed and got locked in my hut. Had to crawl out window to get out. Employees are incredibly slow to do anything. Many don’t understand what you want. The parties on Saturday are a total inconvenience for the hotel guests. Priorities given to party guest.
6
RAMON
2 aug. 2024
·
Stannade 3 nätter
Esta descuidado el hotel el servicio malo, las habitaciones en mal estado, tuve que pedir que arreglaran algunas cosas e la habitación
Esta descuidado el hotel el servicio malo, las habitaciones en mal estado, tuve que pedir que arreglaran algunas cosas e la habitación
2
Mauricio
10 sep. 2024
·
Stannade 4 nätter
Pesadilla Playa Project. Un lugar totalmente sobrevalorado. No limpian la alberca privada, el restaurante es una absoluta estafa en la que dos cervezas y un par de hamburguesas te terminan saliendo en mas de 125 dólares. El Beach Club ya no tiene nada de ambiente. Los camastros se ven viejos y sucios. Ni siquiera tienen la delicadeza de revisar si los frascos de jabón y shampoo tienen producto. Muy mala experiencia en un hotel cien por ciento diseñado para estar a los turistas. Tan acostumbrados están a que los huéspedes se vayan antes de tiempo que ni siquiera les sorprendió que hiciéramos checkout antes de tiempo. Es más, ni siquiera nos preguntaron las razones de nuestra partida, lo mínimo que uno esperaría de un hotel con ese tipo de costo.
Pesadilla Playa Project. Un lugar totalmente sobrevalorado. No limpian la alberca privada, el restaurante es una absoluta estafa en la que dos cervezas y un par de hamburguesas te terminan saliendo en mas de 125 dólares. El Beach Club ya no tiene nada de ambiente. Los camastros se ven viejos y sucios. Ni siquiera tienen la delicadeza de revisar si los frascos de jabón y shampoo tienen producto. Muy mala experiencia en un hotel cien por ciento diseñado para estar a los turistas. Tan acostumbrados están a que los huéspedes se vayan antes de tiempo que ni siquiera les sorprendió que hiciéramos checkout antes de tiempo. Es más, ni siquiera nos preguntaron las razones de nuestra partida, lo mínimo que uno esperaría de un hotel con ese tipo de costo.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Designade casitas känns unika, med möjlighet till privata eller takpooler och ibland havsutsikt. Nackdelar inkluderar väldigt små planlösningar för vissa rumstyper, minimala bekvämligheter på rummet (t.ex. ingen kaffebryggare), vilda djur som kan komma in samt helgfestligheter som kan vara störande.
Relaterade gästrecensioner
6
Paige
1 maj 2023
·
enjoyed our first night here, nice staff and great beach party. We didn’t mind the noise even though it was extremely loud. What we did mind was coming back to our room with raccoon pee everywhere and our second night spent trying to get a raccoon out of our roof. The resort did nothing to compensate our last night or our bad experience l- not even an offer to move to a new casita! the whole night I was staring up at a raccoon looking down at us-trying to burry his way through the roof. The room had a very small light so I could hardly see where the raccoon was moving which made it even more terrifying. The property says this is what to expect on a property with animals- I understand, but not inside the villa! I was scared to go to the bathroom or take a shower as the raccoon had buried a hole fully through the roof to access the bathroom. Super disappointed by how this was handled.
enjoyed our first night here, nice staff and great beach party. We didn’t mind the noise even though it was extremely loud. What we did mind was coming back to our room with raccoon pee everywhere and our second night spent trying to get a raccoon out of our roof. The resort did nothing to compensate our last night or our bad experience l- not even an offer to move to a new casita! the whole night I was staring up at a raccoon looking down at us-trying to burry his way through the roof. The room had a very small light so I could hardly see where the raccoon was moving which made it even more terrifying. The property says this is what to expect on a property with animals- I understand, but not inside the villa! I was scared to go to the bathroom or take a shower as the raccoon had buried a hole fully through the roof to access the bathroom. Super disappointed by how this was handled.
10
Raquel
19 jan. 2022
·
Stannade 1 natt
Experiencia única, con un entorno natural frondoso e instalaciones impecables, excelente ambiente lounge chic ideal para parejas o con amigos, preciosa playa acceso a ella desde las habitaciones (solo mejoraría la iluminación en baños), sin duda volvería
Experiencia única, con un entorno natural frondoso e instalaciones impecables, excelente ambiente lounge chic ideal para parejas o con amigos, preciosa playa acceso a ella desde las habitaciones (solo mejoraría la iluminación en baños), sin duda volvería
10
Josel
26 apr. 2025
·
Stannade 9 nätter
Property is beautiful and the rooms are unique and special. Great service from the team across the campus. Convenient location for north part of Tulum.
Property is beautiful and the rooms are unique and special. Great service from the team across the campus. Convenient location for north part of Tulum.
10
Keisha
12 aug. 2025
·
Stannade 6 nätter
We had an incredible stay at Papaya Playa! All of the staff were friendly and helpful and accessible whenever we needed anything or had any questions and provided a lot of good recommendations to us. It was easy to be able to chat via WhatsApp’s with the front desk for questions and to arrange whatever we needed. The hotel was able to arrange scooter and bike rentals and the hotel is right at the start of the hotel zone so Tulum Road was very accessible. Our casita was beautiful and clean and well maintained and we loved having our own private pool with ocean views. The party on Saturday was one of our favorite things we got to experience and it was nice having it be so accessible. The restaurant had amazing food and we looked forward to having breakfast every day! The included breakfast had several good options to choose from and the food was always so fresh and delicious. The only downside was the seaweed season and not being able to thoroughly enjoy the beach, which was happening at most hotels and areas along the hotel zone and you could tell the hotel still tried to make the most of it not being as appealing. We definitely want to come back to Papaya during the busier season when the water is clear and we can thoroughly enjoy the beach club amenities. Overall was a great stay and enjoyable experience, would definitely recommend this hotel to make your time in Tulum unforgettable.
We had an incredible stay at Papaya Playa! All of the staff were friendly and helpful and accessible whenever we needed anything or had any questions and provided a lot of good recommendations to us. It was easy to be able to chat via WhatsApp’s with the front desk for questions and to arrange whatever we needed. The hotel was able to arrange scooter and bike rentals and the hotel is right at the start of the hotel zone so Tulum Road was very accessible. Our casita was beautiful and clean and well maintained and we loved having our own private pool with ocean views. The party on Saturday was one of our favorite things we got to experience and it was nice having it be so accessible. The restaurant had amazing food and we looked forward to having breakfast every day! The included breakfast had several good options to choose from and the food was always so fresh and delicious. The only downside was the seaweed season and not being able to thoroughly enjoy the beach, which was happening at most hotels and areas along the hotel zone and you could tell the hotel still tried to make the most of it not being as appealing. We definitely want to come back to Papaya during the busier season when the water is clear and we can thoroughly enjoy the beach club amenities. Overall was a great stay and enjoyable experience, would definitely recommend this hotel to make your time in Tulum unforgettable.
10
MARISLEIDYS
17 juni 2023
·
Stannade 4 nätter
I really enjoyed staying at papaya playa. It was amazing. The hotel is beautiful and the rooms are beautiful as well. We stayed at a roof top pool and it was well worth the upgrade. I am so glad I upgraded. The cabanas a beautiful but too small and simple for my taste but also very beautiful & Cozy. The food is great. Drinks and food are a little pricy. Coming from Miami I expect this type of price from Miami but coming from tulum it was a little pricy. Overall great stay the food amazing the service Amazing. Javier was the person that helped us through our entire stay and he was always available & he even recommended so many amazing places to eat and to go. He made us a little guide. He also helped up get some scooters to go around town and we enjoyed that as well. Overall again great stay & I would recommended it everyone to have the tulum experience this is the place to go.
I really enjoyed staying at papaya playa. It was amazing. The hotel is beautiful and the rooms are beautiful as well. We stayed at a roof top pool and it was well worth the upgrade. I am so glad I upgraded. The cabanas a beautiful but too small and simple for my taste but also very beautiful & Cozy. The food is great. Drinks and food are a little pricy. Coming from Miami I expect this type of price from Miami but coming from tulum it was a little pricy. Overall great stay the food amazing the service Amazing. Javier was the person that helped us through our entire stay and he was always available & he even recommended so many amazing places to eat and to go. He made us a little guide. He also helped up get some scooters to go around town and we enjoyed that as well. Overall again great stay & I would recommended it everyone to have the tulum experience this is the place to go.
10
Sophia
24 sep. 2025
·
Stannade 4 nätter
We had a great stay at PPP! Super relaxing, great service, food, and location. We took a morning yoga class as well, which was very pleasant. All the staff were super kind and made our stay feel really special. We had a jungle casita with a rooftop pool. The rooftop pool was a great decision, I was in it every morning and night while we were there. We were nested slightly in the jungle, a perfect distance away from the beach. The water pressure in the open shower was so perfect. It is hard to describe how great the water pressure was. There is not a coffee maker in the room full disclosure. It didn’t matter during my trip because I wanted a cappuccino every morning anyway. I enjoyed the short jungle stroll to the on-site café before my morning splash. I really loved this trip, it was wonderful and I would easily book this room again.
We had a great stay at PPP! Super relaxing, great service, food, and location. We took a morning yoga class as well, which was very pleasant. All the staff were super kind and made our stay feel really special. We had a jungle casita with a rooftop pool. The rooftop pool was a great decision, I was in it every morning and night while we were there. We were nested slightly in the jungle, a perfect distance away from the beach. The water pressure in the open shower was so perfect. It is hard to describe how great the water pressure was. There is not a coffee maker in the room full disclosure. It didn’t matter during my trip because I wanted a cappuccino every morning anyway. I enjoyed the short jungle stroll to the on-site café before my morning splash. I really loved this trip, it was wonderful and I would easily book this room again.
6
Dora A
7 juli 2024
·
Stannade 4 nätter
Rooms are very small that’s the only negative. amazing location and amazing staff. Beautiful beach
Rooms are very small that’s the only negative. amazing location and amazing staff. Beautiful beach
10
Danielle
13 juli 2023
·
Stannade 1 natt
We had a great stay at PPP. Saturday night stays you get access to the DJ/ party for free which is great but if you aren’t planning on attending request a room far from the action as we could hear the music long into the night.
We had a great stay at PPP. Saturday night stays you get access to the DJ/ party for free which is great but if you aren’t planning on attending request a room far from the action as we could hear the music long into the night.
4
Flavia
1 sep. 2022
·
Stannade 4 nätter
the room was so small that no suitcase could fit inside the room and we had to upgrade and pay another $900…the service is very good…but the rooms are not so good
the room was so small that no suitcase could fit inside the room and we had to upgrade and pay another $900…the service is very good…but the rooms are not so good
10
Alexis
14 aug. 2022
·
Stannade 2 nätter
We had an amazing stay here and the staff went above and beyond with whatever we needed. They were so accommodating when we arrived earlier than expected because we were getting picked up for a tour. The concierge was very helpful and attentive to our needs and responded very promptly whenever we texted them and had questions. They made sure we always had water for our room. The restaurant food was very delicious with a beautiful view and the staff service was excellent that made the experience even more enjoyable. We got the jungle casita with rooftop pool.. the room was beautiful and clean. We’re so thankful to all of the staff.. they made my husband and I’s trip truly special. Choosing papaya playa project to celebrate his birthday did not disappoint and exceeded our expectations.
We had an amazing stay here and the staff went above and beyond with whatever we needed. They were so accommodating when we arrived earlier than expected because we were getting picked up for a tour. The concierge was very helpful and attentive to our needs and responded very promptly whenever we texted them and had questions. They made sure we always had water for our room. The restaurant food was very delicious with a beautiful view and the staff service was excellent that made the experience even more enjoyable. We got the jungle casita with rooftop pool.. the room was beautiful and clean. We’re so thankful to all of the staff.. they made my husband and I’s trip truly special. Choosing papaya playa project to celebrate his birthday did not disappoint and exceeded our expectations.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Många gäster beskriver en varm och tillmötesgående personal och lyhörd concierge-tjänst via WhatsApp. Andra rapporterar dålig uppföljning och faktureringsproblem vid utcheckning, långsam restaurangservice och ojämn professionalism.
Relaterade gästrecensioner
10
Brayan Antonio Rodriguez
30 sep. 2022
·
Stannade 1 natt
Excelente servicio. Desde la llegada, la asistencia a dudas y cualquier necesidad y la salida. En fin todo es una grandiosa experiencia. No dudaría en regresar. Gracias a todos por su hospitalidad y ganas de servir!!
Excelente servicio. Desde la llegada, la asistencia a dudas y cualquier necesidad y la salida. En fin todo es una grandiosa experiencia. No dudaría en regresar. Gracias a todos por su hospitalidad y ganas de servir!!
4
Eyal
13 jan. 2026
·
Stannade 3 nätter
Really bad customer service
Really bad customer service
2
David
8 feb. 2025
·
Stannade 1 natt
Absolutely horrendous customer service. We’ve been loyal guests for years, spent absurd amounts of money, and were improperly charged for a “late check out fee” despite being at desk at requested time, and they refused to provide explanation nor any receipt/documentation. High turnover rate with staff (everyone friendly has left) and we will never come back. Most unprofessional customer service and check-out experience. Still owed thousands in refunds for “up-charges” and no one there will do anything. Safe location but all other features that made PPP great in the past are now a distant memory. Will consider legal recourse.
Absolutely horrendous customer service. We’ve been loyal guests for years, spent absurd amounts of money, and were improperly charged for a “late check out fee” despite being at desk at requested time, and they refused to provide explanation nor any receipt/documentation. High turnover rate with staff (everyone friendly has left) and we will never come back. Most unprofessional customer service and check-out experience. Still owed thousands in refunds for “up-charges” and no one there will do anything. Safe location but all other features that made PPP great in the past are now a distant memory. Will consider legal recourse.
10
Viral
15 feb. 2023
·
Big shout out to Papaya playa to make our honeymoon super memorable! They were so warm and welcoming. Shout out to there crew: Peronica / Alexandre / Miralda and vanessa! Will definitely reccomend to families and couples!
Big shout out to Papaya playa to make our honeymoon super memorable! They were so warm and welcoming. Shout out to there crew: Peronica / Alexandre / Miralda and vanessa! Will definitely reccomend to families and couples!
6
Rikysha
10 maj 2024
·
It took me a minute to write this review because I needed to get my thoughts together. I will say overall the property is nice. Our room was cute and similar to pics on the website. However, during our stay, we did have some issues. First of all the service at the restaurant on the property is awful. It takes forever just for someone to come up and take your order and then they disappear. Be prepared to wait hours at the restaurant waiting for your food, even if they aren’t busy at all. My fiancé and I got so tired of waiting we just left and ate somewhere else. Also, on our second morning at the property, we woke up to the smell of sewage in our hotel room. We immediately notified the front desk and ask if we could be switched to a different room because the smell was actually giving me a headache. We were told that they would be able to put us in a new room soon. We waited hours and never received an update on the status of the new room. We finally went to the front desk to see what was going on only to be told that we will still have to wait a while. At this point we were frustrated and missing out on our pre-booked excursions so we asked to speak to the manager. The manager was finally able to help us get into a new room. Aside from our conversation with the manager, it felt as though the rest of the staff could care less about our concerns. They seemed very dismissive. Like I said, the property is nice, but for the amount of money we paid I would expect better service.
It took me a minute to write this review because I needed to get my thoughts together. I will say overall the property is nice. Our room was cute and similar to pics on the website. However, during our stay, we did have some issues. First of all the service at the restaurant on the property is awful. It takes forever just for someone to come up and take your order and then they disappear. Be prepared to wait hours at the restaurant waiting for your food, even if they aren’t busy at all. My fiancé and I got so tired of waiting we just left and ate somewhere else. Also, on our second morning at the property, we woke up to the smell of sewage in our hotel room. We immediately notified the front desk and ask if we could be switched to a different room because the smell was actually giving me a headache. We were told that they would be able to put us in a new room soon. We waited hours and never received an update on the status of the new room. We finally went to the front desk to see what was going on only to be told that we will still have to wait a while. At this point we were frustrated and missing out on our pre-booked excursions so we asked to speak to the manager. The manager was finally able to help us get into a new room. Aside from our conversation with the manager, it felt as though the rest of the staff could care less about our concerns. They seemed very dismissive. Like I said, the property is nice, but for the amount of money we paid I would expect better service.
10
Keisha
12 aug. 2025
·
Stannade 6 nätter
We had an incredible stay at Papaya Playa! All of the staff were friendly and helpful and accessible whenever we needed anything or had any questions and provided a lot of good recommendations to us. It was easy to be able to chat via WhatsApp’s with the front desk for questions and to arrange whatever we needed. The hotel was able to arrange scooter and bike rentals and the hotel is right at the start of the hotel zone so Tulum Road was very accessible. Our casita was beautiful and clean and well maintained and we loved having our own private pool with ocean views. The party on Saturday was one of our favorite things we got to experience and it was nice having it be so accessible. The restaurant had amazing food and we looked forward to having breakfast every day! The included breakfast had several good options to choose from and the food was always so fresh and delicious. The only downside was the seaweed season and not being able to thoroughly enjoy the beach, which was happening at most hotels and areas along the hotel zone and you could tell the hotel still tried to make the most of it not being as appealing. We definitely want to come back to Papaya during the busier season when the water is clear and we can thoroughly enjoy the beach club amenities. Overall was a great stay and enjoyable experience, would definitely recommend this hotel to make your time in Tulum unforgettable.
We had an incredible stay at Papaya Playa! All of the staff were friendly and helpful and accessible whenever we needed anything or had any questions and provided a lot of good recommendations to us. It was easy to be able to chat via WhatsApp’s with the front desk for questions and to arrange whatever we needed. The hotel was able to arrange scooter and bike rentals and the hotel is right at the start of the hotel zone so Tulum Road was very accessible. Our casita was beautiful and clean and well maintained and we loved having our own private pool with ocean views. The party on Saturday was one of our favorite things we got to experience and it was nice having it be so accessible. The restaurant had amazing food and we looked forward to having breakfast every day! The included breakfast had several good options to choose from and the food was always so fresh and delicious. The only downside was the seaweed season and not being able to thoroughly enjoy the beach, which was happening at most hotels and areas along the hotel zone and you could tell the hotel still tried to make the most of it not being as appealing. We definitely want to come back to Papaya during the busier season when the water is clear and we can thoroughly enjoy the beach club amenities. Overall was a great stay and enjoyable experience, would definitely recommend this hotel to make your time in Tulum unforgettable.
10
Sophia
24 sep. 2025
·
Stannade 4 nätter
We had a great stay at PPP! Super relaxing, great service, food, and location. We took a morning yoga class as well, which was very pleasant. All the staff were super kind and made our stay feel really special. We had a jungle casita with a rooftop pool. The rooftop pool was a great decision, I was in it every morning and night while we were there. We were nested slightly in the jungle, a perfect distance away from the beach. The water pressure in the open shower was so perfect. It is hard to describe how great the water pressure was. There is not a coffee maker in the room full disclosure. It didn’t matter during my trip because I wanted a cappuccino every morning anyway. I enjoyed the short jungle stroll to the on-site café before my morning splash. I really loved this trip, it was wonderful and I would easily book this room again.
We had a great stay at PPP! Super relaxing, great service, food, and location. We took a morning yoga class as well, which was very pleasant. All the staff were super kind and made our stay feel really special. We had a jungle casita with a rooftop pool. The rooftop pool was a great decision, I was in it every morning and night while we were there. We were nested slightly in the jungle, a perfect distance away from the beach. The water pressure in the open shower was so perfect. It is hard to describe how great the water pressure was. There is not a coffee maker in the room full disclosure. It didn’t matter during my trip because I wanted a cappuccino every morning anyway. I enjoyed the short jungle stroll to the on-site café before my morning splash. I really loved this trip, it was wonderful and I would easily book this room again.
8
Aimeerenee
23 maj 2022
·
Stannade 1 natt
The property was wonderful with cool art throughout. Great location. The check in process and staff was great. The moon party was awesome! The food and bar staff was very disappointing.
The property was wonderful with cool art throughout. Great location. The check in process and staff was great. The moon party was awesome! The food and bar staff was very disappointing.
10
Alexis
14 aug. 2022
·
Stannade 2 nätter
We had an amazing stay here and the staff went above and beyond with whatever we needed. They were so accommodating when we arrived earlier than expected because we were getting picked up for a tour. The concierge was very helpful and attentive to our needs and responded very promptly whenever we texted them and had questions. They made sure we always had water for our room. The restaurant food was very delicious with a beautiful view and the staff service was excellent that made the experience even more enjoyable. We got the jungle casita with rooftop pool.. the room was beautiful and clean. We’re so thankful to all of the staff.. they made my husband and I’s trip truly special. Choosing papaya playa project to celebrate his birthday did not disappoint and exceeded our expectations.
We had an amazing stay here and the staff went above and beyond with whatever we needed. They were so accommodating when we arrived earlier than expected because we were getting picked up for a tour. The concierge was very helpful and attentive to our needs and responded very promptly whenever we texted them and had questions. They made sure we always had water for our room. The restaurant food was very delicious with a beautiful view and the staff service was excellent that made the experience even more enjoyable. We got the jungle casita with rooftop pool.. the room was beautiful and clean. We’re so thankful to all of the staff.. they made my husband and I’s trip truly special. Choosing papaya playa project to celebrate his birthday did not disappoint and exceeded our expectations.
2
Leonardo
23 juni 2025
·
Stannade 2 nätter
Had an incident on the check out day, and the hotel staff didnt even try to reach out to make a statement or explanation. Worst than that, they ignored all of our messages and contacts. Too bad, because that turned our stay a terrible Mess! Would never recomend or come back. It is not sorry all the money that we spent!.
Had an incident on the check out day, and the hotel staff didnt even try to reach out to make a statement or explanation. Worst than that, they ignored all of our messages and contacts. Too bad, because that turned our stay a terrible Mess! Would never recomend or come back. It is not sorry all the money that we spent!.
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Läge
Praktiskt läge i början av Tulus Hotellzon med en vacker strand och enkel tillgång till evenemang. Området känns tryggt, även om strandupplevelsen kan försämras under perioder med mycket sjögräs.
Relaterade gästrecensioner
8
Myra
9 aug. 2024
·
Stannade 3 nätter
We had a lovely stay at PPP! Despite its reputation for being a party place, it was super peaceful during the week and a great place to recharge. The breakfast was lovely - special shoutout to the breakfast staff who gave especially awesome service! The recent storms clearly did a number on the resort, as there was lots of debris all over and many of the cabanas were under repair. The one drawback of this resort is that the restaurant prices are pretty unreasonable, so ordering a snack or drink on the beach quickly adds up to an astronomical bill. My advice is to go out for dinner in downtown Tulum, bring in your own food and drinks, and enjoy the beautiful beach and pools!
We had a lovely stay at PPP! Despite its reputation for being a party place, it was super peaceful during the week and a great place to recharge. The breakfast was lovely - special shoutout to the breakfast staff who gave especially awesome service! The recent storms clearly did a number on the resort, as there was lots of debris all over and many of the cabanas were under repair. The one drawback of this resort is that the restaurant prices are pretty unreasonable, so ordering a snack or drink on the beach quickly adds up to an astronomical bill. My advice is to go out for dinner in downtown Tulum, bring in your own food and drinks, and enjoy the beautiful beach and pools!
4
Mark
5 juli 2023
·
Stannade 3 nätter
A place for great pictures. Not sure what the appeal is here. Very expensive for one, small pool, beach was not usable due to seaweed and very smelly. I get the being out in the jungle thing, but for the price you pay to stay here. You think you’d get more service & amenities than just a few eggs for breakfast. Staff was friendly but service was lacking here.
A place for great pictures. Not sure what the appeal is here. Very expensive for one, small pool, beach was not usable due to seaweed and very smelly. I get the being out in the jungle thing, but for the price you pay to stay here. You think you’d get more service & amenities than just a few eggs for breakfast. Staff was friendly but service was lacking here.
6
Mar Y Sol
3 apr. 2024
·
Stannade 1 natt
The property is run down by time. The staff takes time to deliver service request average between 20-30 minutes. The beach are is dirty and some staff at the beach club will cater to whites and not nationals.
The property is run down by time. The staff takes time to deliver service request average between 20-30 minutes. The beach are is dirty and some staff at the beach club will cater to whites and not nationals.
10
Anna
19 nov. 2024
·
Stannade 2 nätter
Best place to stay to attend Full Moon Party. Entrance for the guests is complimentary. The beach is beautiful. The courtyard is dreamy.
Best place to stay to attend Full Moon Party. Entrance for the guests is complimentary. The beach is beautiful. The courtyard is dreamy.
10
Josel
26 apr. 2025
·
Stannade 9 nätter
Property is beautiful and the rooms are unique and special. Great service from the team across the campus. Convenient location for north part of Tulum.
Property is beautiful and the rooms are unique and special. Great service from the team across the campus. Convenient location for north part of Tulum.
10
Keisha
12 aug. 2025
·
Stannade 6 nätter
We had an incredible stay at Papaya Playa! All of the staff were friendly and helpful and accessible whenever we needed anything or had any questions and provided a lot of good recommendations to us. It was easy to be able to chat via WhatsApp’s with the front desk for questions and to arrange whatever we needed. The hotel was able to arrange scooter and bike rentals and the hotel is right at the start of the hotel zone so Tulum Road was very accessible. Our casita was beautiful and clean and well maintained and we loved having our own private pool with ocean views. The party on Saturday was one of our favorite things we got to experience and it was nice having it be so accessible. The restaurant had amazing food and we looked forward to having breakfast every day! The included breakfast had several good options to choose from and the food was always so fresh and delicious. The only downside was the seaweed season and not being able to thoroughly enjoy the beach, which was happening at most hotels and areas along the hotel zone and you could tell the hotel still tried to make the most of it not being as appealing. We definitely want to come back to Papaya during the busier season when the water is clear and we can thoroughly enjoy the beach club amenities. Overall was a great stay and enjoyable experience, would definitely recommend this hotel to make your time in Tulum unforgettable.
We had an incredible stay at Papaya Playa! All of the staff were friendly and helpful and accessible whenever we needed anything or had any questions and provided a lot of good recommendations to us. It was easy to be able to chat via WhatsApp’s with the front desk for questions and to arrange whatever we needed. The hotel was able to arrange scooter and bike rentals and the hotel is right at the start of the hotel zone so Tulum Road was very accessible. Our casita was beautiful and clean and well maintained and we loved having our own private pool with ocean views. The party on Saturday was one of our favorite things we got to experience and it was nice having it be so accessible. The restaurant had amazing food and we looked forward to having breakfast every day! The included breakfast had several good options to choose from and the food was always so fresh and delicious. The only downside was the seaweed season and not being able to thoroughly enjoy the beach, which was happening at most hotels and areas along the hotel zone and you could tell the hotel still tried to make the most of it not being as appealing. We definitely want to come back to Papaya during the busier season when the water is clear and we can thoroughly enjoy the beach club amenities. Overall was a great stay and enjoyable experience, would definitely recommend this hotel to make your time in Tulum unforgettable.
6
Dora A
7 juli 2024
·
Stannade 4 nätter
Rooms are very small that’s the only negative. amazing location and amazing staff. Beautiful beach
Rooms are very small that’s the only negative. amazing location and amazing staff. Beautiful beach
8
Aimeerenee
23 maj 2022
·
Stannade 1 natt
The property was wonderful with cool art throughout. Great location. The check in process and staff was great. The moon party was awesome! The food and bar staff was very disappointing.
The property was wonderful with cool art throughout. Great location. The check in process and staff was great. The moon party was awesome! The food and bar staff was very disappointing.
10
Danielle
13 juli 2023
·
Stannade 1 natt
We had a great stay at PPP. Saturday night stays you get access to the DJ/ party for free which is great but if you aren’t planning on attending request a room far from the action as we could hear the music long into the night.
We had a great stay at PPP. Saturday night stays you get access to the DJ/ party for free which is great but if you aren’t planning on attending request a room far from the action as we could hear the music long into the night.
8
Patrick
28 jan. 2023
·
Stannade 19 369 nätter
Man muss damit rechnen, dass im Januar einige Raves stattfinden die bis tief in die Nacht gehen.
Man muss damit rechnen, dass im Januar einige Raves stattfinden die bis tief in die Nacht gehen.
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Måltider
Mat och frukost lovordas ofta för sin smak, men priserna för måltider och drycker beskrivs upprepade gånger som väldigt höga. Flera gäster noterade också ett begränsat utbud på frukosten under vardagar och ibland långsam eller missnöjeskapande service.
Relaterade gästrecensioner
8
Myra
9 aug. 2024
·
Stannade 3 nätter
We had a lovely stay at PPP! Despite its reputation for being a party place, it was super peaceful during the week and a great place to recharge. The breakfast was lovely - special shoutout to the breakfast staff who gave especially awesome service! The recent storms clearly did a number on the resort, as there was lots of debris all over and many of the cabanas were under repair. The one drawback of this resort is that the restaurant prices are pretty unreasonable, so ordering a snack or drink on the beach quickly adds up to an astronomical bill. My advice is to go out for dinner in downtown Tulum, bring in your own food and drinks, and enjoy the beautiful beach and pools!
We had a lovely stay at PPP! Despite its reputation for being a party place, it was super peaceful during the week and a great place to recharge. The breakfast was lovely - special shoutout to the breakfast staff who gave especially awesome service! The recent storms clearly did a number on the resort, as there was lots of debris all over and many of the cabanas were under repair. The one drawback of this resort is that the restaurant prices are pretty unreasonable, so ordering a snack or drink on the beach quickly adds up to an astronomical bill. My advice is to go out for dinner in downtown Tulum, bring in your own food and drinks, and enjoy the beautiful beach and pools!
4
Kamyar
19 aug. 2024
·
Stannade 3 nätter
Didn’t change the towels and clean the rooms, even when we asked. Food and drinks cost you an arm and a leg! Like 16 CAD for a bottle of water and 36 CAD for a shot of regular tequila. Our room that we booked was not available! They “did us a favour” and put 6 of us in a 3-room “villa” and charged us 200 USD extra! The “lobby” is an open air area and super hot and humid. In general I found Tulum as an unreasonably expensive and reap off place! Guys think it’s Ibiza or something. And you have to be very careful, they just charge for every single stupid thing. And many times double and triple if you don’t notice.
Didn’t change the towels and clean the rooms, even when we asked. Food and drinks cost you an arm and a leg! Like 16 CAD for a bottle of water and 36 CAD for a shot of regular tequila. Our room that we booked was not available! They “did us a favour” and put 6 of us in a 3-room “villa” and charged us 200 USD extra! The “lobby” is an open air area and super hot and humid. In general I found Tulum as an unreasonably expensive and reap off place! Guys think it’s Ibiza or something. And you have to be very careful, they just charge for every single stupid thing. And many times double and triple if you don’t notice.
8
Bülent
23 sep. 2024
·
Stannade 3 nätter
Otel çok güzel sadece kahvaltı seçeneğimiz fazla yoktu bi tost birde meyve tabağı ve çay verdiler diğer her şey ekstra yediğimiz kahvaltı için ekstra ücret normal kahvaltı fiyatından daha pahalıydı
Otel çok güzel sadece kahvaltı seçeneğimiz fazla yoktu bi tost birde meyve tabağı ve çay verdiler diğer her şey ekstra yediğimiz kahvaltı için ekstra ücret normal kahvaltı fiyatından daha pahalıydı
10
Keisha
12 aug. 2025
·
Stannade 6 nätter
We had an incredible stay at Papaya Playa! All of the staff were friendly and helpful and accessible whenever we needed anything or had any questions and provided a lot of good recommendations to us. It was easy to be able to chat via WhatsApp’s with the front desk for questions and to arrange whatever we needed. The hotel was able to arrange scooter and bike rentals and the hotel is right at the start of the hotel zone so Tulum Road was very accessible. Our casita was beautiful and clean and well maintained and we loved having our own private pool with ocean views. The party on Saturday was one of our favorite things we got to experience and it was nice having it be so accessible. The restaurant had amazing food and we looked forward to having breakfast every day! The included breakfast had several good options to choose from and the food was always so fresh and delicious. The only downside was the seaweed season and not being able to thoroughly enjoy the beach, which was happening at most hotels and areas along the hotel zone and you could tell the hotel still tried to make the most of it not being as appealing. We definitely want to come back to Papaya during the busier season when the water is clear and we can thoroughly enjoy the beach club amenities. Overall was a great stay and enjoyable experience, would definitely recommend this hotel to make your time in Tulum unforgettable.
We had an incredible stay at Papaya Playa! All of the staff were friendly and helpful and accessible whenever we needed anything or had any questions and provided a lot of good recommendations to us. It was easy to be able to chat via WhatsApp’s with the front desk for questions and to arrange whatever we needed. The hotel was able to arrange scooter and bike rentals and the hotel is right at the start of the hotel zone so Tulum Road was very accessible. Our casita was beautiful and clean and well maintained and we loved having our own private pool with ocean views. The party on Saturday was one of our favorite things we got to experience and it was nice having it be so accessible. The restaurant had amazing food and we looked forward to having breakfast every day! The included breakfast had several good options to choose from and the food was always so fresh and delicious. The only downside was the seaweed season and not being able to thoroughly enjoy the beach, which was happening at most hotels and areas along the hotel zone and you could tell the hotel still tried to make the most of it not being as appealing. We definitely want to come back to Papaya during the busier season when the water is clear and we can thoroughly enjoy the beach club amenities. Overall was a great stay and enjoyable experience, would definitely recommend this hotel to make your time in Tulum unforgettable.
8
Jonathan
1 mars 2024
·
Stannade 1 natt
Hotel is nice. Had a few issues waiting for room to be ready and also having to wait for 3 hours due to issues with the safe. Food was good. Drinks were expensive.
Hotel is nice. Had a few issues waiting for room to be ready and also having to wait for 3 hours due to issues with the safe. Food was good. Drinks were expensive.
8
Johnny
16 aug. 2024
·
Stannade 5 nätter
Pricey drinks and food tho I had nothing to compare with. Friendly people and service.
Pricey drinks and food tho I had nothing to compare with. Friendly people and service.
10
Sophia
24 sep. 2025
·
Stannade 4 nätter
We had a great stay at PPP! Super relaxing, great service, food, and location. We took a morning yoga class as well, which was very pleasant. All the staff were super kind and made our stay feel really special. We had a jungle casita with a rooftop pool. The rooftop pool was a great decision, I was in it every morning and night while we were there. We were nested slightly in the jungle, a perfect distance away from the beach. The water pressure in the open shower was so perfect. It is hard to describe how great the water pressure was. There is not a coffee maker in the room full disclosure. It didn’t matter during my trip because I wanted a cappuccino every morning anyway. I enjoyed the short jungle stroll to the on-site café before my morning splash. I really loved this trip, it was wonderful and I would easily book this room again.
We had a great stay at PPP! Super relaxing, great service, food, and location. We took a morning yoga class as well, which was very pleasant. All the staff were super kind and made our stay feel really special. We had a jungle casita with a rooftop pool. The rooftop pool was a great decision, I was in it every morning and night while we were there. We were nested slightly in the jungle, a perfect distance away from the beach. The water pressure in the open shower was so perfect. It is hard to describe how great the water pressure was. There is not a coffee maker in the room full disclosure. It didn’t matter during my trip because I wanted a cappuccino every morning anyway. I enjoyed the short jungle stroll to the on-site café before my morning splash. I really loved this trip, it was wonderful and I would easily book this room again.
8
Miranda
3 mars 2024
·
Stannade 6 nätter
beautiful place, very nice vibe. i had breakfast included ,Buffey was only for weakens, other days menu was very limited.
beautiful place, very nice vibe. i had breakfast included ,Buffey was only for weakens, other days menu was very limited.
8
Aimeerenee
23 maj 2022
·
Stannade 1 natt
The property was wonderful with cool art throughout. Great location. The check in process and staff was great. The moon party was awesome! The food and bar staff was very disappointing.
The property was wonderful with cool art throughout. Great location. The check in process and staff was great. The moon party was awesome! The food and bar staff was very disappointing.
2
Mauricio
10 sep. 2024
·
Stannade 4 nätter
Pesadilla Playa Project. Un lugar totalmente sobrevalorado. No limpian la alberca privada, el restaurante es una absoluta estafa en la que dos cervezas y un par de hamburguesas te terminan saliendo en mas de 125 dólares. El Beach Club ya no tiene nada de ambiente. Los camastros se ven viejos y sucios. Ni siquiera tienen la delicadeza de revisar si los frascos de jabón y shampoo tienen producto. Muy mala experiencia en un hotel cien por ciento diseñado para estar a los turistas. Tan acostumbrados están a que los huéspedes se vayan antes de tiempo que ni siquiera les sorprendió que hiciéramos checkout antes de tiempo. Es más, ni siquiera nos preguntaron las razones de nuestra partida, lo mínimo que uno esperaría de un hotel con ese tipo de costo.
Pesadilla Playa Project. Un lugar totalmente sobrevalorado. No limpian la alberca privada, el restaurante es una absoluta estafa en la que dos cervezas y un par de hamburguesas te terminan saliendo en mas de 125 dólares. El Beach Club ya no tiene nada de ambiente. Los camastros se ven viejos y sucios. Ni siquiera tienen la delicadeza de revisar si los frascos de jabón y shampoo tienen producto. Muy mala experiencia en un hotel cien por ciento diseñado para estar a los turistas. Tan acostumbrados están a que los huéspedes se vayan antes de tiempo que ni siquiera les sorprendió que hiciéramos checkout antes de tiempo. Es más, ni siquiera nos preguntaron las razones de nuestra partida, lo mínimo que uno esperaría de un hotel con ese tipo de costo.
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8
Armin
27 juli 2026
·
Stannade 4 nätter
Sehr zuvorkommendes, freundliches und hilfsbereites Personal. Jedoch nicht immer zeitlich effizient unterwegs.
Sehr zuvorkommendes, freundliches und hilfsbereites Personal. Jedoch nicht immer zeitlich effizient unterwegs.
2
hadeel
24 maj 2026
·
Stannade 4 nätter
Absolutely not worth the money. Dirty beach, insects everywhere, tiny outdated rooms, broken furniture, and terrible food. The whole hotel feels old and poorly maintained. If you want luxury, cleanliness, or a classy experience — stay far away from this place.
Absolutely not worth the money. Dirty beach, insects everywhere, tiny outdated rooms, broken furniture, and terrible food. The whole hotel feels old and poorly maintained. If you want luxury, cleanliness, or a classy experience — stay far away from this place.
10
JOSE
3 mars 2026
·
Stannade 3 nätter
La mejor habitación del hotel, gran tamaño, vistas al océano y alberca privada que lograban la atmósfera perfecta durante nuestra estancia.
La mejor habitación del hotel, gran tamaño, vistas al océano y alberca privada que lograban la atmósfera perfecta durante nuestra estancia.
4
Robert
13 feb. 2026
·
Stannade 2 nätter
With so many other amazing options in Tulum its hard to recommend this hotel based on our experience. Pros: - A very nice room with good amenities - Nice bell hop and beach wait staff Cons: - Really poor service from the front desk - We arrived early and were told that hotel check-in was at 3pm, at 3:30pm our room still was not ready with the excuse of "the hotel is completely booked" - They were going to show us a potential room upgrade and forgot when other guests showed up to check-in - The second day our room keys stopped working, when we got the keys working we found out that our room hadn't been cleaned by 4:30pm Given all the above you can find much better options for your money in Tulum
With so many other amazing options in Tulum its hard to recommend this hotel based on our experience. Pros: - A very nice room with good amenities - Nice bell hop and beach wait staff Cons: - Really poor service from the front desk - We arrived early and were told that hotel check-in was at 3pm, at 3:30pm our room still was not ready with the excuse of "the hotel is completely booked" - They were going to show us a potential room upgrade and forgot when other guests showed up to check-in - The second day our room keys stopped working, when we got the keys working we found out that our room hadn't been cleaned by 4:30pm Given all the above you can find much better options for your money in Tulum
10
Leah
30 jan. 2026
·
Stannade 5 nätter
Loved it! Very serene atmosphere. The staff was very friendly and our room was clean. My husband felt like we were the only ones there which is exactly what we wanted. I would definitely return.
Loved it! Very serene atmosphere. The staff was very friendly and our room was clean. My husband felt like we were the only ones there which is exactly what we wanted. I would definitely return.
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Priser för kommande datum
september 2026
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oktober 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-16: 261.57414926815795USD
- 2026-09-17: 264.55879892193605USD
- 2026-09-18: 291.42059326853945USD
- 2026-09-19: 288.43594361476136USD
- 2026-09-20: 261.57414926815795USD
- 2026-09-21: 261.57414926815795USD
- 2026-09-22: 261.57414926815795USD
- 2026-09-23: 261.57414926815795USD
- 2026-09-24: 261.57414926815795USD
- 2026-09-25: 288.43594361476136USD
- 2026-09-26: 288.43594361476136USD
- 2026-09-27: 261.57414926815795USD
- 2026-09-28: 261.57414926815795USD
- 2026-09-29: 261.57414926815795USD
- 2026-09-30: 261.57414926815795USD
- 2026-10-01: 277.4922457300415USD
- 2026-10-02: 304.3540225641785USD
- 2026-10-03: 304.3540225641785USD
- 2026-10-04: 277.4922457300415USD
- 2026-10-05: 277.4922457300415USD
- 2026-10-06: 277.4922457300415USD
- 2026-10-07: 277.4922457300415USD
- 2026-10-08: 277.4922457300415USD
- 2026-10-09: 304.3540225641785USD
- 2026-10-10: 304.3540225641785USD
- 2026-10-11: 277.4922457300415USD
- 2026-10-12: 294.4052254098511USD
- 2026-10-13: 294.4052254098511USD
- 2026-10-14: 294.4052254098511USD
- 2026-10-15: 294.4052254098511USD
- 2026-10-16: 322.26188546191406USD
- 2026-10-17: 322.26188546191406USD
- 2026-10-18: 277.4922457300415USD
- 2026-10-19: 278.4871289479675USD
- 2026-10-20: 279.48201216589354USD
- 2026-10-21: 278.4871289479675USD
- 2026-10-22: 296.3949918457031USD
- 2026-10-23: 326.2414183336181USD
- 2026-10-24: 332.2107176411743USD
- 2026-10-25: 295.4001086277771USD
- 2026-10-26: 278.4871289479675USD
- 2026-10-27: 278.4871289479675USD
- 2026-10-28: 278.4871289479675USD
- 2026-10-29: 371.01109309042357USD
- 2026-10-30: 369.0213266545715USD
- 2026-10-31: 371.01109309042357USD
- 2026-11-01: 355.0929616036072USD
- 2026-11-02: 357.0827280394592USD
- 2026-11-03: 357.0827280394592USD
- 2026-11-04: 355.0929616036072USD
- 2026-11-05: 346.1390476672058USD
- 2026-11-06: 359.07249447531126USD
- 2026-11-07: 360.0673776932373USD
- 2026-11-08: 346.1390476672058USD
- 2026-11-09: 345.1441644492798USD
- 2026-11-10: 346.1390476672058USD
- 2026-11-11: 345.1441644492798USD
- 2026-11-12: 357.0827280394592USD
- 2026-11-13: 357.0827280394592USD
- 2026-11-14: 358.07761125738523USD
- 2026-11-15: 346.1390476672058USD
- 2026-11-16: 346.1390476672058USD
Gäster erbjuds transport från flygplats (avgifter kan tillkomma). Gäster måste kontakta receptionen med reseinformation i förväg med hjälp av kontaktuppgifterna i bokningsbekräftelsen. Kontakta boendet minst 72 timmar i förväg med kontaktinformationen i bokningsbekräftelsen för att arrangera incheckning. Gästerna får ett e-postmeddelande med incheckningsinstruktioner inom 72 timmar före ankomst. Personalen i receptionen möter gästerna vid ankomst till boendet. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Minimiålder för att checka in under springbreak är 18.
- Boendet accepterar kreditkort och bankkort; ingen kontantbetalning.
- Oljud utanför kan höras in på rummen.
- På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, brandsläckare, säkerhetssystem, förbandslåda och fönstergaller.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Poolen är tillgänglig mellan 08.00 och 20.00.
- Förhandsbokningar krävs för massage och spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
- Upp till 2 barn, 3 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
- Endast registrerade gäster är tillåtna på boendets rum.
- Djur och assistanshundar är ej tillåtna.
- Höjdbegränsning gäller för parkering.
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Avgift för flygtransfer: USD 180 per fordon (enkel resa, max. antal passagerare 3)
- Tidig incheckning är tillgänglig mot en avgift (i mån av tillgänglighet)
- Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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