Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

Self-serve breakfasts are available for a fee, approximately GBP 13.5 for adults and GBP 8.5 for children. Breakfast is served on weekdays from 7:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is by 10:30 AM. Early check-in is available for a fee of GBP 10, subject to availability. Late check-out is also available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests are encouraged to contact the property in advance to confirm specific accessibility needs.

Where is the property located in relation to key landmarks?

The hotel is located in Wells, just a 1-minute drive from Wookey Hole Caves and 5 minutes from Wells Cathedral. It is approximately 3.1 miles from Wells Bishop's Palace and 7.6 miles from Chalice Well.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although the specific age limit is not provided.

Wookey Hole Hotel - Comfortable Stay in the UK

Average nightly price at Wookey Hole Hotel by month, last 12 months (USD)
Month	Average price
January	$66
February	$70
March	$71
April	$78
May	$78
June	$75
July	$81
August	$101
September	$84
October	$78
November	$75
December	$71

What guests think

At Wookey Hole Hotel, travellers praise the friendly, helpful staff, clean and generally spacious rooms, and the convenient setting beside the caves, while noting the simple, budget feel that suits short stays and family visits.

Many comment that breakfast and dinner quality varies, with a limited menu at times and occasional waits or cold items. Rooms are basic and can feel dated, some have hard beds or small TVs, soundproofing is hit and miss, and warm nights highlight the lack of air conditioning. The location is quiet with ample parking but public transport is scarce, so a car helps for Wells, Cheddar and wider exploring. Expect a straightforward, good-value base for short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant are convenient but the evening menu is often limited; several guests missed a lounge area. Parking is ample and free, and the games room is small and limited.

Related guest reviews

8

V

Jul 27, 2025

·

Stayed 1 night

Good hotel at a brilliant price. Food bit limited in the restaurant but not bad for the price

8

Aimee

Apr 10, 2024

·

Stayed 2 nights

A nice hotel, quite basic but overall a nice base for visiting Wookey Hole Caves. Food was excellent although choices were limited at dinner, breakfast menu was good. Staff were all very friendly and helpful. The only negatives were that there are no mini fridges in the rooms (we needed one for baby milk) and they couldn’t supply one and we had to book a table for dinner which was fine but we were allocated a very late slot and found that there were several empty tables when we went to the restaurant 45mins before our slot but we were seated early with no problems however two of the menu choices were unavailable which wasn’t great with a very limited menu.

6

Susan

Aug 28, 2024

·

Stayed 3 nights

The restaurant was very small. Breakfast was very limited in choice.

8

Philip

Jun 9, 2024

·

Stayed 2 nights

Easy parking and good access to Wookey hole. Hotel room fine. Restaurant a bit basic. Service fine. Breakfast ok.

8

Paul

Jul 18, 2024

·

Stayed 4 nights

The hotel is comparable with a Premier Inn. They try to accommodate everyone, but it all seems to revolve around the restaurant area which contains the bar. The only thing missing is a lounge. The breakfast is quite good, but the evening meal menu is very limited. The Wookey Hole Inn has a very good selection of evening meals.

8

Kim

Aug 14, 2025

·

Stayed 3 nights

Quirky hotel with a ‘witch’s hat’ tower as a nod to the Wookey Hole Witch. Staff were friendly and helpful at all times, whenever anything was needed. The hotel is surrounded by a huge car park, also used for the Wookey Hole Caves resort, so there is nothing and nowhere for kids to play on outside. The hotel is in decent condition: the rooms have been given a recent makeover, bedding is clean and comfy and the bathroom was clean. However, there are no complimentary toiletries to use, the rooms feel a little ‘tired’ in terms of fixtures and fittings, the only air is through the small opening from the windows or a small fan and tea/coffee facilities are very basic. Breakfast was included in the price. Buffet style, constantly refilled, excellent quality of food and staff instantly responded when asked if something was available. Dinner could be booked as well - the menu was a little limited but food was again of good quality. The only entertainment for families was a very small and limited games room. There was the addition of a free cinema evening twice a week over the summer, which was a nice touch and helped with keeping the littles occupied. Would recommend if you wanted to visit the resort and explore the local area, but not for longer stays.

8

Karen

Nov 9, 2025

·

Stayed 2 nights

Good value for money, rooms comfortable and clean. Staff helpful and friendly Evening meal menu abit disappointing, not much variety meals we had not worth the money. Breakfast was included and good selection

10

Debbie

Jun 16, 2025

·

Stayed 2 nights

The hotel was clean, only downside is lots of flies in the restaurant area around the windows and in our room the paintwork was a bit shoddy. Tea and coffee was filled back up daily. Reception staff were friendly enough, as restaurant staff. Did witness one woman in particular who was bringing food out drop food on 3 guests and also some on the floor . We hadn't planned to go in the caves initially, as the hotel was a base more so for us, but we did in the end and they were good..would have been nice to have done an add on ticket at a reduced price as we were staying in the hotel though..i know you can do this whilst booking, but would've been nice to still have had it as an option. All in all avery pleasant place to stay.

8

N

Oct 28, 2025

·

Stayed 2 nights

Check in excellent , very friendly and efficient lady on the front desk . Always plenty of parking , food is good , service very polite . Wifi , bed and shower all decent .

8

Robin

Sep 8, 2024

·

Stayed 2 nights

Nice spacious rooms. Quiet location. Food was good, but lack of lounge areas.

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Cleanliness

Many guests found rooms and public areas very clean, though some reported issues such as dirty bathrooms, stained carpets, flies in the restaurant, or missed housekeeping.

Related guest reviews

4

Lorraine

Jul 7, 2024

·

Stayed 1 night

Our room no 2 had a terrible filthy wetroom. The bathroom had a bad stale urine smell and was very grimey ingrained into the flooring in patches. The stench came into the bedroom area. This was the worst bathroom I have ever come across in our travels.

10

Chris

Sep 12, 2025

·

Stayed 1 night

Excellent value for money. Lovely clean room.

2

Ellen

Jun 4, 2023

·

Stayed 1 night

bed bugs, stains all over the walls, the cot provided needed a good wipe over, the place was very dirty.

6

Sarah

Oct 7, 2024

·

Stayed 3 nights

Nice hotel, a bit dated in places. Staff pleasant especially Walter, very helpful. Our bed wasnt made at all and room not cleaned. Breakfast could have been a little warmer but bacon bap very nice. All in all a nice place to stay, worth the money we paid

6

Anwen

May 15, 2024

·

Stayed 1 night

Tired property. Room was very hot at night. A dusty ball of someone else’s hair under the towel rail was pretty gross. Kept awake by door slamming. Staff are friendly and free car parking right next to Wookey hole but wouldn’t stay here again.

10

Julie

Dec 20, 2025

·

Stayed 2 nights

The reception staff were so lovely and welcoming and the room was spotless

10

Debbie

Jun 16, 2025

·

Stayed 2 nights

The hotel was clean, only downside is lots of flies in the restaurant area around the windows and in our room the paintwork was a bit shoddy. Tea and coffee was filled back up daily. Reception staff were friendly enough, as restaurant staff. Did witness one woman in particular who was bringing food out drop food on 3 guests and also some on the floor . We hadn't planned to go in the caves initially, as the hotel was a base more so for us, but we did in the end and they were good..would have been nice to have done an add on ticket at a reduced price as we were staying in the hotel though..i know you can do this whilst booking, but would've been nice to still have had it as an option. All in all avery pleasant place to stay.

10

Lisa

Nov 28, 2024

·

Stayed 3 nights

Staff are lovely, room was clean and quiet and easy to park there recommend

4

Mark

Oct 5, 2025

·

Stayed 1 night

Shower head dirty, cheap,unweighted shower curtain. Shaverpointlight inoperative sheet had something brown stuck to it. Breakfast was rubbish. Had to chase for bacon plates,eggs,butter and tea cups. The sausages were rubbery and everything was cold. Staff were inattentive.

10

Dan

Sep 8, 2025

·

Stayed 1 night

Friendly staff Clean room Good parking Great location

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Rooms

Rooms are generally spacious and basic, with comfortable beds for some but others find them hard; decor can feel dated and TVs small in places. Noise travels through thin walls or corridors, and warm weather exposes the lack of air conditioning.

Related guest reviews

6

Derek

Sep 10, 2023

·

Stayed 1 night

Rooms worn nothing updated

8

Nick

Oct 16, 2025

·

Stayed 1 night

Nice quiet area , ample, close parking, rooms are clean, good wifi , comfy bed , decent shower . If I had to be picky , TVs are very small compared to standard today . Reception and restaurant staff exceptionally well mannered and polite . Food and bar very good .

8

Martin

Apr 13, 2025

·

Stayed 1 night

Staff were helpful and friendly. Food was very good. Room was good with the exception of the tv size being very small.

8

Angela

Aug 3, 2024

·

Stayed 3 nights

Did find our room hot with the extreme weather temp outside, even with the use of fans. Would of been nice to of had a mini fridge in room. Great location for the Wookey caves and Wednesday's circus which was amazing and the other local attractions. Many thanks

10

John

May 23, 2024

·

Stayed 1 night

Wonderful stay, room extremely spacious , however it was a little warm. Breakfast and evening meal was lovely , however the restaurant can get a little hot in warmer weather. Perhaps fans or more open windows may help. Wonderful surroundings and stunning views. Family friendly hotel, will happily stay again.

8

Geoff

Apr 13, 2025

·

Stayed 2 nights

Lovely setting and close to cave site. Place is very clean and staff were friendly and helpful. The rooms are showing their age however with bathrooms in need of a refurbishment.

10

Ian

Dec 6, 2025

·

Stayed 3 nights

Simple and nice food. Good breakfast, son loved the pancake machine. Room was large and clean.

6

Samuel

Apr 18, 2025

·

Stayed 4 nights

Only negative thing was lack of soundproofing, could hear next doors TV and talking, because we had ajoining doors even though we only had 1 room? Luckily they were reasonably quiet, otherwise it would've been a nightmare

6

Amiee

Dec 5, 2025

·

Stayed 1 night

Beds are rock hard. Room is outdated. Can hear your neighbours. Guests running up and down the halls and still continue after we politely asked them to stop

6

Holly

Sep 25, 2025

·

Stayed 1 night

Did not eat at restaurant as were told we couldn't book between 6:30 - 8pm as a large party were in. Bed was very hard and made my back ache. Headboard on bed was very dusty. Spiders in the bathroom. Also noises all night long from the bathroom/toilet and people in other rooms, dogs barking in the corridor. Location of hotel is in the middle of nowhere. It was okay for 1 night but i wouldn't stay here again.

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Service

Service is frequently praised as friendly, welcoming and helpful across reception, bar and breakfast teams; staff often accommodate requests and resolve issues quickly. A few guests noted lapses such as slow dinner service or occasional unhelpful responses.

Related guest reviews

8

Mary

Jul 29, 2025

·

Stayed 2 nights

We received excellent customer service from Walter after receiving the wrong advice from Hotels.com. The overall stay was pleasant and a perfect situation to visit Wookey hole with the children. However, I did feel that the breakfast offering was very poor with not a piece of fruit in sight. It could’ve created more for a child’s breakfast also.

10

Chris

Jun 27, 2025

·

Stayed 1 night

Absolutely wonderful staff, they got us fans on an extremely hot day, the check-in staff were 1st class, the bar staff were excellent, I thoroughly recommend this hotel.

10

Diane

Apr 18, 2025

·

Stayed 3 nights

The second time have stayed here as its a really good hotel. I had a disabled room which was roomy with a big bathroom with a walk in shower and a sturdy seat. The breakfasts were delicious and most of the choices offered a gluten free option. The staff here are really friendly and efficient and everyone is made to feel welcome. There was a small leak under the washbasin in the disabled toilet. I reported it to Diane on reception and the toilet was repaired with in a couple of minutes! Once again this was a very good stay and it will be my 1st choice anytime I visit Somerset.

10

Helen

Jun 2, 2024

·

Stayed 1 night

Just stayed at this property, the staff were really friendly and helpful and went above and beyond. Thank you to the night manager who came out in the early morning to check I was OK and offer me a coffee when I was sitting out on a bench waiting for the RAC man after an issue with my car. All staff we met were really helpful and friendly, the room was clean and airy - really enjoyed our stay.

10

Stuart

Jul 12, 2024

·

Stayed 2 nights

First night in restaurant was excellent however the second night was extremely slow nearly two hours between ordering and finally finishing. If you had stuck to the regime off staying only hour and half we would not have been able to enjoy a pudding. I will emphasize that the food was good quality. Room was excellent and very quite and staff were very attentive would stay again

2

Goverdhan

Mar 17, 2025

·

Stayed 1 night

I tried to the change the date of stay as I could not make it due to an emergency. The manager was quite unfriendly and didn’t even take my request into consideration. Very unhappy with the way the manager dealt with my problem.

10

Karl

Jul 26, 2025

·

Stayed 3 nights

Hotel was very clean and welcoming. The staff couldn’t do enough for you ranging from the reception staff to the lady who comes every afternoon to see if you need anything. Never had that in any hotel we have stayed in. Would recommend to anyone.

10

Gareth

Dec 9, 2024

·

Stayed 1 night

Amazing hotel and the staff were great, could not of been more helpful after a last minute booking at 9pm after the original hotel we booked (The Crossways) was totally unacceptable to stay in due to our room being directly above the speakers for a Christmas Party they were hosting. Noise in the room was so loud no one would of been able to sleep and given we had a 6 year old child with us even more shocking they put us in that room. Room was spacious and comfy, location was amazing as we had the Xmas trip booked at Wookey Hole and the breakfast was by far one of the best we have had staying in hotels or even a restaurant. Highly recommended as a place to stay if going to Wookey Hole or just visiting the area.

10

louise

May 21, 2025

·

Stayed 1 night

Easy check in, friendly helpful staff, comfy beds, large clean tidy rooms and a excellent breakfast in the morning.

4

Mark

Oct 5, 2025

·

Stayed 1 night

Shower head dirty, cheap,unweighted shower curtain. Shaverpointlight inoperative sheet had something brown stuck to it. Breakfast was rubbish. Had to chase for bacon plates,eggs,butter and tea cups. The sausages were rubbery and everything was cold. Staff were inattentive.

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Location

Right beside Wookey Hole Caves and handy for Wells, Cheddar and local countryside; quiet, scenic setting with plentiful parking. Several reviewers found it remote with scarce public transport, so driving or taxis is often necessary.

Related guest reviews

4

Neil

Oct 10, 2025

·

Stayed 3 nights

Very clean inside and out. Hotel in a remote area, no shops or restaurants for miles.No public transport to get away. Extortionate prices in the bar and restaurant. Breakfast self-service not a lot on offer staff member not interested, not a good experience.

10

Barry

Sep 12, 2025

·

Stayed 2 nights

Great place to stay for a few days. Clean, spacious and good location

10

Andrew

Jan 21, 2025

·

Stayed 1 night

Great location for Wells

8

Paul

Jul 18, 2024

·

Stayed 4 nights

The hotel is comparable with a Premier Inn. They try to accommodate everyone, but it all seems to revolve around the restaurant area which contains the bar. The only thing missing is a lounge. The breakfast is quite good, but the evening meal menu is very limited. The Wookey Hole Inn has a very good selection of evening meals.

10

Jason

Aug 31, 2025

·

Stayed 2 nights

Perfect position to go to wookeyhole caves

8

James

Oct 12, 2025

·

Stayed 2 nights

I stayed here for the location, next to Wookey Hole Cave, where I was attending a party.

2

Francis

Dec 17, 2023

·

Stayed 3 nights

Dreadful experience. Virtually no public transport and when there was it was never on time. Taxi companies fully aware of this and take full advantage tariff wise to ridiculous levels. Eg 12 mile fare costing £60.

8

David

Jun 16, 2025

·

Stayed 2 nights

Great place to stay very competitive with price and not far from Cheddar Gorge

6

Holly

Sep 25, 2025

·

Stayed 1 night

Did not eat at restaurant as were told we couldn't book between 6:30 - 8pm as a large party were in. Bed was very hard and made my back ache. Headboard on bed was very dusty. Spiders in the bathroom. Also noises all night long from the bathroom/toilet and people in other rooms, dogs barking in the corridor. Location of hotel is in the middle of nowhere. It was okay for 1 night but i wouldn't stay here again.

10

Dan

Sep 8, 2025

·

Stayed 1 night

Friendly staff Clean room Good parking Great location

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Dining

Feedback on breakfast and dinner is inconsistent: some enjoyed tasty, good-value meals and hot, plentiful breakfasts, while others found limited choice, cold items, slow service or poor quality. Prices are sometimes viewed as high for what’s offered.

Related guest reviews

10

Nick

Aug 24, 2024

·

Stayed 1 night

If you're visiting Wookey Hole caves/park, then this is a great stop over. A stones throw from the park entrance. We booked inclusive breakfast, but decided to have dinner too, both were excellent. Good size portions and very tasty, for breakfast there is a nice continental buffet selection with cooked breakfast also available. Staff were friendly and helpful. The small games room is all it is, with paying arcade machines, and a soft block part for tots.

6

Kathy

Aug 31, 2024

·

Stayed 1 night

Staff pleasant no issues however I opted for breakfast thinking location would have limited options. Not sure why i was expecting a 'nice' breakfast, but I was dissappointed. Im baffled and annoyed that chef / kitchen staff can look at a plate of inedible food and think its ok to give to guests. Bacon hard and obviously sat around a long time, sausages sat on solidifying bed of fat and never seen hashbrowns both overcooked and dripping in fat , absolutely disgusting. Why do they think its ok to feed people food like this, surely at least one member of staff recognises poor quality . Only items edible were beans, mushrooms and tomatoes. Give breakfast a miss!

6

Kelly

Jul 18, 2024

·

Stayed 1 night

Staff were friendly and helpful. The room was basic but clean and a good size. The shower was only luke warm so it was more of a cold shower. Unfortunately the food let the hotel down. We were politely asked to order quickly as the chef was closing the kitchen due to a prior engagement he had. They didn’t have a lot of what was on the menu and what we did have for our meal was not nice. Also they sent out our starter with our main. We hoped breakfast would be better but it really wasn’t. The grounds are lovely it’s just a shame the food and really let it down.

10

Ian

Dec 6, 2025

·

Stayed 3 nights

Simple and nice food. Good breakfast, son loved the pancake machine. Room was large and clean.

10

Jon

Apr 12, 2025

·

Stayed 2 nights

Great stay at the hotel whilst visiting Wookey Hole, all staff very friendly. Ignore some reviews about the restaurant we thought both the breakfast and dinner were great, actually one of the hottest cooked breakfast I have had at a hotel, dinner was also good portions and not … if you have young children if you come out of the hotel and go up the steps to the right where lodges are loads of rabbits running about along the hedge row and field. If you get cheese in nearby cheddar the hotel will also happily store overnight for you in the fridge till you depart

8

Carmen

Jul 28, 2025

·

Stayed 1 night

The room itself was fine; clean and comfortable, but nothing special. Location was great if you want to go to Wookey Hole Cave. My big complaint was the breakfast. You do have to pay extra and it was way overpriced for the lack luster quality. There was very little variety and what was provided was stale.

8

Karen

Nov 9, 2025

·

Stayed 2 nights

Good value for money, rooms comfortable and clean. Staff helpful and friendly Evening meal menu abit disappointing, not much variety meals we had not worth the money. Breakfast was included and good selection

10

louise

May 21, 2025

·

Stayed 1 night

Easy check in, friendly helpful staff, comfy beds, large clean tidy rooms and a excellent breakfast in the morning.

10

Rachel

May 4, 2025

·

Stayed 1 night

Hotel in beautiful valley. Restaurant has big windows for the views. Food and service excellent. We had dinner and breakfast. Very helpful friendly staff on reception and restaurant. Food is pub style. Good value. Comfy bed. Bathroom with bat and shower. Need shower cap uf not wanting to wash hair. Hotel is opposite the mill which houses theatre and is the entrance for Wookey Hole Caves park . We were lucky as there was a talent show in the evening. Wookey Hole Caves were great fun, do go to circus shows in the theatre. Wookey Hole attraction consists of: * Caves tour - we did normal walking, but can book for climbing pot-holing adventure * animatronic dinosaur garden * circus shows * 4D cinema * hall of mirrors * arcades * cave diving exhibition * local archaeology * paper making demonstrations Can go around as many times as you wish Recommend the circus show

4

Mark

Oct 5, 2025

·

Stayed 1 night

Shower head dirty, cheap,unweighted shower curtain. Shaverpointlight inoperative sheet had something brown stuck to it. Breakfast was rubbish. Had to chase for bacon plates,eggs,butter and tea cups. The sausages were rubbery and everything was cold. Staff were inattentive.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $114	20 $97	21 $105	22 $102	23 $124	24 $136
25 $127	26 $129	27 $135	28 $131	29 $134	30 $128	31 $131

Su	Mo	Tu	We	Th	Fr	Sa
1 $123	2 $72	3 $72	4 $77	5 $75	6 $77	7 $102
8 $62	9 $73	10 $62	11 $72	12 $72	13 $81	14 $79
15 $62	16 $73	17 $69	18 $70	19 $65	20	21 $166
22 $97	23 $70	24 $70	25 $70	26 $60	27 $111	28 $123
29 $102	30 $74

Wookey Hole Hotel

Prices for Wookey Hole Hotel

Monthly average prices

About this property

Location

Room options

Luxury Room

Family Room, Resort View

Family Room, Ensuite

Twin Room, 2 Twin Beds, Ensuite

Suite, Tower

Accessible Twin Room with Wet Room

Superior Room, Multiple Beds

Double Room, Ensuite

Guest reviews of Wookey Hole Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Wookey Hole Hotel

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