What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.

Are pets allowed at the property?

Pets are allowed with a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

Airport shuttle services are available, but pricing details are not specified. Guests can arrange transfers through the property.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional details on specific accessibility features are not provided.

What is the location of the property in relation to key landmarks?

The property is centrally located in Madrid, just steps from the Sociedad General de Autores y Editores and Museum of Romanticism. It is approximately 0.3 miles from the Church of Santa Barbara of the Salesas Reales and 0.5 miles from Plaza de Chueca.

What are the policies for guests staying with children?

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Petit Palace Santa Bárbara Hotel in Madrid

Average nightly price at Petit Palace Santa Bárbara by month, last 12 months (USD)
Month	Average price
January	$215
February	$201
March	$242
April	$288
May	$297
June	$273
July	$163
August	$151
September	$321
October	$309
November	$255
December	$190

What guests think

Across reviews, Petit Palace Santa Bárbara stands out for its central, metro-adjacent location, consistently praised breakfast, and friendly, accommodating staff, making it an easy base for exploring Madrid on foot while offering good value for many guests.

Rooms are generally comfortable and modern, with some quite spacious, though a few are smaller. Common drawbacks include street or courtyard noise, intermittent or seasonally limited air conditioning, occasional maintenance flaws, and sometimes slow Wi‑Fi. Expect a convenient city stay with contemporary comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities center on a small lobby/lounge and an outdoor bar; several guests found seating and bar service limited. Parking is off-site in a nearby public garage and can require a short walk with tight spaces.

Related guest reviews

8

Yves

Sep 24, 2023

·

Stayed 3 nights

Manque de variété de boisson au bar , limite comme choix

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10

Steven

Jul 14, 2024

·

Stayed 3 nights

Staff and room were lovely and made our stay very welcoming, the bar area could do with a bit of a tidy up. Great location!

8

Selina

Jun 5, 2023

·

Stayed 5 nights

Great hotel- conveniently located. Outdoor bar on property was lackluster. Often times there wasn't anyone working the bar, so it was easier to go out to the local places nearby. Only con was the bar across the street throwing away bottles/trash at all hours of the night- easily heard from our window.

8

Bruno

Apr 30, 2023

·

Great hotel, with good rates, clean rooms, and very walkable to all areas of Madrid. Breakfast was probably the best we had in our 3 week vacation. Staff is also very friendly (special mention to the evening bartender, and the breakfast crew). We use the "with parking" filter on Expedia, but could not find any mention on where/how later on, so we had to call the hotel desk. It turns out it's a public parking located few block away, costs about 18 euros per day, and underground with very tight spaces. Hence our 4-rating which would have been 5 otherwise

10

Barbara

Oct 23, 2024

·

Stayed 2 nights

Lovely hotel and amazing breakfast. Great, helpful staff. Good location. We were given a w/c accessible room for 4 of us. Bathroom was huge but shower surface was slippery and water got all over bathroom floor when we used shower. There was a set of bunk beds. The person sleeping up top found the ladder extremely uncomfortable to use when getting up and down - very hard on feet.

8

Rosanna

Nov 3, 2025

·

Stayed 3 nights

Outstanding Breakfast! Lobby is missing a better sitting area. Overall great value for money property in a convenient location.

10

Sergio

Jul 21, 2024

·

Stayed 4 nights

Buen hotel, la habitación para cuatro personas está bastante bien. El desayuno es muy bueno y el personal muy amable. Un contra es que el estacionamiento está un poco lejos.

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6

Abdallah

Sep 9, 2024

·

Stayed 4 nights

My only complaint is if you stay in a room that looks over the courtyard, be prepared to wake up at 7:30 every morning from the noise. Breakfast starts at 7:30 and the dining area is in the courtyard, so all the noise made echoes and reverberates up to the rooms. I know the staff has to do their job to get ready but it really was impossible to sleep through.

10

guadalupe

Apr 23, 2024

·

Stayed 4 nights

We stayed here for 4 nights as we were ending our trip to Spain. I've stayed at other Petit Palace Hotels in the past and this is one of the best ones so far. The staff was very nice and accommodating. It's in a very safe part of the city, yet very close to tall tourist attractions either by walking or taking the metro. The outside patio/bar was a great spot to unwind after a long day. I had room service from their hotel one night and it was very good. Overall loved my stay and would highly recommend.

8

boris

Jan 22, 2023

·

Stayed 1 night

The hotel is inside an older building, but has been very well renovated. It has all the modern comfort and amenities and the service is good. It is within 20-30 minutes of walking from all the major landmarks in Madrid. Overall a pleasant stay. Parking is about 5-10 minutes of walking in an underground garage. The hotel has a discount with them.

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Cleanliness

Reviews largely praise clean rooms and tidy common areas. A few report issues such as bathroom odors, mold, or leaking showers, indicating occasional maintenance or hygiene lapses.

Related guest reviews

4

Usman

May 26, 2024

·

Stayed 4 nights

I don't think this is a 4 star hotel. There was mould in the bathroom which got cleaned 2 days into our stay. One of us got food poisoning as they had a chicken meal in the evening. The chicken was pink in the middle and only noticed after as there was a sauce that covered the chicken. The staff were polite and nice.

8

Silvia

May 31, 2022

·

Stayed 4 nights

Sehr gute Lage, gutes Frühstück, sehr freundliches Personal, saubere Zimmer. Leider keine Toilettenbürste im Bad, kein Papierkorb am Schreibtisch und in der Minibar nur zweimal Wasser, welches auch noch bezahlt werden musste und dann nicht mehr neu aufgefüllt wurde.

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10

Mette

Nov 4, 2025

·

Stayed 4 nights

Dejligt roligt. Centralt beliggenhed. Rent og pænt. Imødekommende personale

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8

James

Oct 27, 2025

·

Stayed 3 nights

The main problem was the bad smell of the bathroom. Smelled lightly of sewage, insufficient venting. Breakfast was great. Location was fine

10

Adonay

Nov 25, 2025

·

Stayed 2 nights

La habitación está limpia, con una hermosa vista al jardín. El personal es muy amable y el desayuno exquisito. Además tiene una excelente ubicación.

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10

stig

Aug 13, 2024

·

Stayed 4 nights

Rent och snyggt, bra storlek på rummet. Fantastisk frukostbuffé som ingick i priset.

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6

Eloisa

Jun 23, 2024

·

Stayed 4 nights

Our stay is just ok. The staff were very nice. What I didn't like was the bathroom. The water is leaking out from the shower floor. I asked them to fix it but it was still leaking and they couldn't move us to a different room. The location is also good.

8

Diana

Aug 12, 2025

·

Stayed 4 nights

Overall it is a nice hotel. Rooms were clean and comfortable with friendly staff. The breakfast is wonderful! My only complaint is the air conditioning struggles to keep up with the heat. It was around 100F each day; and the lowest we could get the room was about 77. We pretty much had to sleep on top of the sheets. We like to walk, and found the location nice, within 30 minute walk of anything we wanted to do.

10

Arandi

Sep 2, 2024

·

Stayed 1 night

Muy limpio y seguro. Buenas instalaciones y personal muy amable y atento

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10

Hector

Dec 7, 2024

·

Stayed 9 nights

Very clean rooms, service was awesome. Could walk to every place. Really nice hotel and affordable

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and generally comfortable, with some spacious layouts but others on the smaller side. Recurring drawbacks include street or courtyard noise, air conditioning that can be weak or seasonally limited, and occasionally slow Wi‑Fi.

Related guest reviews

8

Lau

Dec 20, 2022

·

Stayed 3 nights

The hotel is clean, comfortable and nicely located. The staff was friendly and helpful. The room was reasonably sized and clean. The only real downside was the window to the outside that does a really poor job of blocking noise from the street. Basically any shout or scooter driving by would sound like it happened in the room itself. Not the fault of the hotel, but the glass container right outside was also emptied more than once a night, which is really noisy. Bottom line, it would have been a great hotel had it had better noise isolation, now it's a bit hard to recommend, but maybe they have quieter rooms.

4

Ryan

Jul 5, 2025

·

Stayed 3 nights

While I was hoping to love this hotel based off the amazing reviews I was disappointed in my stay here. The number one thing that affected my stay was the AC does not work great. The first 5 min of being in our room we noticed the AC was not kicking on and when you tried to change the fan intensity on the thermostat there was no change in noise. We went down to the front desk to inquire and the gentlemen said we needed to give it 20/30 min to work. Huh? Okay fine. After that we went back down to state it wasn’t working still, which he came back up to our room himself to make sure we were using the thermostat correctly, and when he realized we were, he said just to give it a little more time. After a couple hours the room was not getting colder we called back down, this time a woman came up to our room. When I opened the door and she was still in the hallway she said “oooo it’s cold” I was so confused. “Huh” I said? She walked in and stated again, “it’s so cold in here” I legit was like is this woman trying to gaslight me right now? It was so condescending. She looked at the thermostat and said that it just takes time for the room to get cold and we needed to give it more time. Well after that experience we were done. It did not get colder. The internet was also incredibly awful and there are no small towels given for the bathroom. Only large ones. Other than that it was okay but I wish they would have taken the AC issue more seriously.

8

Paul

May 17, 2025

·

Stayed 3 nights

Excellent hotel with friendly staff Very good variety for breakfast .The only small criticism was our room was noisy from people on the street

8

Hector

Apr 2, 2024

·

Stayed 1 night

The room too warm during this season , no a/c on

6

Abdallah

Sep 9, 2024

·

Stayed 4 nights

My only complaint is if you stay in a room that looks over the courtyard, be prepared to wake up at 7:30 every morning from the noise. Breakfast starts at 7:30 and the dining area is in the courtyard, so all the noise made echoes and reverberates up to the rooms. I know the staff has to do their job to get ready but it really was impossible to sleep through.

10

JOSE

Feb 14, 2025

·

Stayed 2 nights

I like the location . And don’t like that the rooms are little bit small

8

Wai Chin

Mar 28, 2024

·

Stayed 4 nights

If you dont mind the wi fi speed then pick this hotel.

10

Eugene

Oct 17, 2025

·

Stayed 3 nights

The hotel is easily accessible from the Metro Station. It’s walking distance to Plaza Mayor. Rooms are spacious and well maintained. Room cools quickly once the air conditioner is turned on. The breakfast buffet is superb.

8

Diana

Aug 12, 2025

·

Stayed 4 nights

Overall it is a nice hotel. Rooms were clean and comfortable with friendly staff. The breakfast is wonderful! My only complaint is the air conditioning struggles to keep up with the heat. It was around 100F each day; and the lowest we could get the room was about 77. We pretty much had to sleep on top of the sheets. We like to walk, and found the location nice, within 30 minute walk of anything we wanted to do.

8

RENATO

Feb 1, 2026

·

Stayed 3 nights

O quarto é muito confortável, moderno e silencioso. Localização é boa. Instalações modernas.

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Service

Service is consistently friendly, helpful, and accommodating, with staff often assisting with early check-in, luggage, and recommendations. There are isolated complaints about reception handling or attitude.

Related guest reviews

10

Stephen

Sep 5, 2025

·

Stayed 1 night

Staff were fantastic and made the stay even better

4

Per

Dec 29, 2025

·

Stayed 1 night

Elendig modtagelse ved receptionen

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10

Daniel

Jun 18, 2023

·

Stayed 1 night

The staff were excellent. We arrived early and had t store our bags. We were out when the room was ready and they automatically moved all our bags to the room. We had to leave early the next morning and they packed us a picnic lunch to take with us. The property is in a very nice, walkable neighborhood. We were a family of four and had a queen bed and two singles.

10

Phyllis

Jul 2, 2023

·

Stayed 1 night

The welcome ice you walk into the lobby is warm and sincere like someone welcoming you into their house. Marcos at the front desk is magic, offering a upgraded room and checking in as soon as the room is ready. This wonderful hotel is well situated, guest centered, super clean and very comfortable. The rooms are nicely decorated as are the public spaces. The lounge/bar is the perfect place to relax with an Aperol spritz after a day of activities .

10

Christine

Oct 27, 2025

·

Stayed 5 nights

Very professional staff.

10

Stephen

Sep 18, 2025

·

Stayed 1 night

Staff were all fantastic and personable throughout the stay

10

Alexandre

Jan 26, 2026

·

Stayed 5 nights

Equipe maravilhosa ⭐️

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10

Gianluca

Oct 26, 2025

·

Stayed 3 nights

Great hotel and great room, the breakfast is really good as well. People at the reception are really welcoming and helpful

10

Oscar

Mar 17, 2023

·

Stayed 3 nights

Cris was very nice and welcoming. She suggested places for us to eat and visit. She also helped us check in early which was helpful since we were tired from traveling. They also held our bags at check out so we could continye enjoying the city for a couple of extra hours.

10

jay

Jan 10, 2025

·

Stayed 2 nights

Amazing hotel and excellent staff! They helped us get an extra room, call Royal Palace for hours and tickets (The palace was suddenly closed due to a meeting.) The breakfast was delicious and the rooms were quiet and clean.

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Location

Central and well connected, steps from the metro and within walking distance of Gran Vía and key sights; many felt the area safe and pleasant. A few guests noted nightlife or plaza activity can be heard at night.

Related guest reviews

10

Paulo

Apr 20, 2025

·

Stayed 3 nights

Ótima estadia, bem localizado em relação ao transporte público, atrações turísticas e centro comercial. Recomendo fortemente o local.

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8

Kevin

Jul 22, 2025

·

Stayed 3 nights

Tolles Zimmer und Lage. In 15 Minuten erreicht man das Stadtzentrum zu Fuß! Zimmer war sauber, jedoch hat irgendwie jeder Gegenstand gewackelt oder war lose. Fenster ließen sich nicht richtig schließen. Frühstücksbuffet war sehr vielfältig und gut. Können das Hotel weiter empfehlen.

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10

juan

Aug 16, 2025

·

Stayed 1 night

Great location. City center

10

José Galvani

Feb 3, 2026

·

Stayed 2 nights

Excelente localização, funcionários atenciosos e ótimo café da manhã.

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10

Alessandro

Aug 28, 2025

·

Stayed 3 nights

Albergo in posizione ottimale per spostarsi a piedi e di fronte la metropolitana. Ottima la colazione.

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10

ERASTO

Jan 4, 2025

·

Stayed 5 nights

Likes: subway station 3 minutes away, puerta del sol 14 minutes away, many nice reataurants within walking distance, great staff. Dislikes, street side rooms a little noisy.

10

Marie-Claude

Oct 27, 2024

·

Stayed 4 nights

L'hotel est très bien situé à proximité de transports métro, bus, sans être trop près de la zone touristique. Possibilités de balades dans Madrid authentique. L'hôtel est très calme et le service souriant

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10

Eugene

Oct 17, 2025

·

Stayed 3 nights

The hotel is easily accessible from the Metro Station. It’s walking distance to Plaza Mayor. Rooms are spacious and well maintained. Room cools quickly once the air conditioner is turned on. The breakfast buffet is superb.

10

Stefanie Alyse

Feb 9, 2024

·

Stayed 3 nights

The location of this property is perfect. It’s in a nice neighborhood, but also close to everything and the train is steps away. I was very happy with my choice to stay here and the VIP benefits were worth it. I would def stay here again.

10

Joyce

Sep 1, 2025

·

Stayed 2 nights

Location was very good. It felt a bit more removed from the very touristy parts of Madrid, which was exactly what we needed, but still quite central and easy to access everything you plan to do in Madrid—it's still a short walk to Gran Vía. The breakfast spread was amazing. There were so many options, anything you would want for breakfast, they had it. This was the perfect place to stay during our time in Madrid and would definitely go back.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is a standout across reviews, frequently described as varied and high quality. Some note limited vegan choices.

Related guest reviews

10

kahlman

Nov 1, 2025

·

Stayed 5 nights

There was a great and varied breakfast buffet that was easily accessed,

10

RAFAEL

Sep 5, 2025

·

Stayed 6 nights

Excellent property, very friendly staff, great breakfast buffet, perfect a so convenient location

8

Michael

Mar 20, 2025

·

Stayed 2 nights

Good breakfast

8

Ricardo

Oct 31, 2024

·

Stayed 1 night

Really good location for the airport. The state of the Hotel was slightly disappoiting for the price and star rating. A few mouldy bathroom areas and could do with an uplift! Quite good breakfast, the usual limited vegan options.

10

Marina

Oct 9, 2025

·

Stayed 4 nights

Lugar lindo, ao lado do metrô e super bem localizado. Hotel maravilhoso, café da manhã impecável, quarto ótimo, recomendo muito.

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10

Eugene

Oct 29, 2025

·

Stayed 3 nights

Wide variety of options for breakfast buffet. Comfortable bed. Air conditioning which is not common in other hotels that I stayed at during this trip to spain

10

JULIO

Jul 20, 2025

·

Stayed 2 nights

Nice hotel, really good breakfast.

10

Eugene

Oct 17, 2025

·

Stayed 3 nights

The hotel is easily accessible from the Metro Station. It’s walking distance to Plaza Mayor. Rooms are spacious and well maintained. Room cools quickly once the air conditioner is turned on. The breakfast buffet is superb.

10

Julio

Sep 7, 2025

·

Stayed 2 nights

Ótima localização, quarto e banheiro amplos e a presença de um bom chuveiro sem duvidas faz toda diferença. O café da manhã é excelente!

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10

Joyce

Sep 1, 2025

·

Stayed 2 nights

Location was very good. It felt a bit more removed from the very touristy parts of Madrid, which was exactly what we needed, but still quite central and easy to access everything you plan to do in Madrid—it's still a short walk to Gran Vía. The breakfast spread was amazing. There were so many options, anything you would want for breakfast, they had it. This was the perfect place to stay during our time in Madrid and would definitely go back.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $248	6 $263	7 $336
8 $202	9 $215	10 $209	11 $198	12 $235	13 $254	14 $288
15 $169	16 $198	17 $218	18 $220	19 $286	20 $268	21 $352
22 $212	23 $236	24 $288	25 $268	26 $252	27 $290	28 $260
29 $209	30 $156

Su	Mo	Tu	We	Th	Fr	Sa
		1 $184	2 $173	3 $187	4 $235	5
6 $217	7 $188	8 $143	9 $161	10 $172	11 $215	12 $218
13 $142	14 $146	15 $162	16 $154	17 $177	18 $188	19 $180
20 $149	21 $149	22 $153	23 $153	24 $166	25 $211	26 $233
27 $227	28 $225	29	30	31

Petit Palace Santa Bárbara

Prices for Petit Palace Santa Bárbara

Monthly average prices

About this property

Location

Room options

Quadruple Room

Superior Double Room, Balcony, City View

Triple Room

Junior Suite, Balcony, City View

Standard Double Room

Guest reviews of Petit Palace Santa Bárbara

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Petit Palace Santa Bárbara

Considering this hotel for your Madrid trip?

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Business details