Hotel Concorde

Great location. Great view. Great staff

This hotel has its pros, but there are quite a few drawbacks to be aware of. First impressions can be deceiving -- the entrance looks fairly modern and clean, but once you get past the lobby, things change quickly. The hallways and rooms are dated, with worn carpets, old fixtures, and a general need for renovation. The walls are very thin, so expect to hear your neighbors (and the cleaning staff) quite clearly. Showers are tiny and awkward, and no matter how you adjust the knob, water tends to keep dropping out. Also, not nearly enough outlets in the room -- inconvenient if you need to charge multiple devices. Breakfast isn't included for everyone and depends on how you book. When available, it's fairly basic with very limited vegetarian options. That said, the staff are incredibly friendly and helpful, which helped balance out some of the negatives. Unfortunately, they're also quite loud in the late mornings early afternoons while cleaning, which made it hard to sleep in or rest during the day. 15-20 minute walk from the train station mostly flat so easy to do with carry on only luggage. Although I did inform the front desk that there seemed to be no marked taxis to get to the hotel. Uber, Lyft(FreeNow).. don't seem to run throughout Italy in the regular. I was able to order a taxi to head back to the airport upon checking in. Overall, it's an okay place if you're not too picky and just need a place to crash.

For a four star hotel, the room we were given was tired and dull. Chipped tiles in the bathroom and scuff marks around the bedroom. It was however clean. We were told by reception that it was the only room that had not been refurbished! The rest of the hotel was fine and the views of the lake were fantastic. Staff friendly and restaurant was good.

Generally the hotel was nice and clean, however we did not have any service of the room on our 3 rd day, it had to be prompted by us for service, other than that it was ok

Great renovated rooms, nice car park location near lake and town